Zero stars if i could. I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here. read more

Did a great job and better price than anticipated! Very fair! I will try to always bring my car here!

We were traveling from Coos Bay to Portland in a Honda Accord. We had a fuel issue and had to decide if we would get it fixed locally or have it towed to our regular shop in Portland. Canby Import Auto Repair had very good reviews, so we had it towed there. Alex fit us into his busy schedule and fixed the car. The charges were very reasonable. It's a good shop. Take your car there. read more

Wouldn't take my GTI anywhere else. Scott and Alex are the best, good communication and they use quality parts. In the market for a small SUV and going to get an import just so they can work on it. read more

We have been going here for years. We have always had positive experiences. We are thankful we have them as a resource to help with our older foreign cars. Good communication and work done read more

This is a great shop. They've worked on our old Audis and even an old Toyota truck. Anyone with older foreign cars (the German ones) knows the pain that comes with the pleasures of ownership, and the difficulty of finding good knowledgeable shops to help out. This is one of those shops. Straight up honest and reliable. read more

They turned my car around very quickly even though it was a busy time for them. I trust their knowledge and integrity especially when it comes to my 65 vw bug. Scott is pleasant to deal with, professional and reliable. I will continue to bring my car back here. Earned a customer for life read more

I can not be more happier with my experience using Canby Import Auto to service my Lexis. It was amazingly clean inside. Scott and his awesome crew welcomed me like i had been taking my car there for years. My only reget is- i did not know until now they service non imports too. They prices were very fair and i strongly recommend them for big jobs and even small jobs like an oil change. Thank you so much guys for treating me like a princess. It was a breath of fresh air working with y'all read more

Alex just finished the 270K maintenance (the big one with timing belt, water pump, and related parts) on my 91" Honda. I had just finished the 120K on another car of mine at a different repair shop, and the results couldn't be more different. My other car came out of the shop with multiple fluid leaks and a bad thermostat that seized up and caused the car to overheat. I fixed all these, and it was quite annoying. In contrast, I've had my Honda back for a month now and it has, as you would hope, run much better than before. I have not had to do anything other than drive. The price of both jobs was similar, and the Honda is a more complex car that requires more work. The only downside might be this is a small shop, and you may have to wait a while before they can fit you in. Alex told me it would be a couple weeks wait, which it was. I highly recommend them. read more

I work for Subaru America and was delivering some parts to CIAR. I have a 71 VW Bay window bus, ground up, and found a GREAT shop! Scott and the team listened to my issues and then fixed them. I will be returning to have them install a recommended shifter (GeneBerg). I have every confidence in their integrity and workmanship. Thank you. Gil DeVincenzi read more

These guys are 110% honest, they are well worth the drive from Portland. I needed some urgent work done to my 3-series BMW... They quoted me half of what my regular shop did, ended up charging me even less than the quote- and got it done NEXT DAY despite having a booked out week. Best experience. read more

I had an awesome experience at Canby Auto Import. Great customer service, knowledgeable, communicative, got my car running again in no time. Great experience all around. read more

We took our vintage VW to them and they did great work for us. Located the source of a problem that other shops hadn't. Good people to work with, & we'll be back. read more