Terrible service, also all my prescription was wrong. I…read moretried to fixed by phone and nobody can help and finally I went in person and they gave an appointment for another week.

I very much regret not doing my due diligence before choosing an eye doctor. I was recommended by a…read moredoctor I see for migraines, so without thought I decided to go ahead and make an appointment. When I first arrived, my appointment time should have been at 2 o'clock, but the person made it for 2 but a month later. They were able to squeeze me in a little later that day, so I sat in the waiting room and waited. No real apology, just kept saying I don't know what she was thinking. When I first went back, I was with Jill a technician who was highly rude. I felt so uncomfortable. I tried to start conversation to potentially break the ice, but she was so stoned faced and rude. Anytime she would ask me a question it would be accompanied by an odd look. She just looked like she wanted to be somewhere else. The other technicians were friendly and fine. Almost towards the end of my visit I first saw Maha Jabbar, OD. She was nice and friendly, but when she left the room came back she told me that they failed to do an eye exam that was supposed to be done prior to my eyes being dilated so she wasn't sure what prescription I should go with. Right before leaving, I met Doctor Erdey. He was just OK. He mentioned that I needed to just go to Walgreens and play around with the strengths. He said not to get readers but actual glasses and I have yet to find a place that has glasses at Walgreens that are not readers. I did ask him if I was near or farsighted and he said both so I was unsure of what type of glasses to really look for. I then asked him if he thought it would be easier or better for me just to get a prescription and he said go to Walgreens first and then get back to me in a month. Obviously he didn't want to prescribe me anything because they failed to do testing before being dilated. Instead of coming back, he kept telling me how it was just cheaper to go to Walgreens. In all honesty, I'm not even sure if what he told me was correct because when I went to try them on at Walgreens, I couldn't see very well with them. I don't understand why they wouldn't just ask me to come back another day. I wholeheartedly regret going here and I wish I could take it all back. What is more disappointing is due to my insurance, I can only get this type of eye exam once a year. I will now have to wait a whole year before I can see another doctor. Please do your research before choosing them.

I had surgery on both my eyes by this doctor. She put in permanent lenses in both eyes so I would…read morenot have to wear glasses to see at a distance. Now my distance vision is so much worse and I can not see anything up close like my computer, phone, a menu etc without reading glasses. I complained to her about it and she said that she must not have used strong enough lenses and wanted to do the surgery again at my expense of course. When I said no she offered to write out a prescription for glasses. That puts me right back where I started from. I am filing a medical malpractice lawsuit against her.

Joshua Evans is an excellent ophthalmologist albeit he does get a lot of patients. He specializes…read morein many of the more obscure eye conditions.

Dr Schnitzer is an amazing Doctor.. So, kind and caring saved my husbands vision. Folks don't wait…read moreto long to go. If you wait too long for treatment it could be too late, the window could close for you. My husband now goes every 6 weeks for shots in both my eyes. Without this treatment he would be blind today. Thank, God for Dr. Schniter.

Our appointment was at 730, we were on the waiting room until after 9 AM... they dilated his eyes,…read moresupposedly but thery were not dilated when the doctor came in 10 minutes later... had to reapply drops and wait again.

Havener isn't the type of place you call to get glasses or an updated eye glass prescription... its…read morewhere you go when you have eye disease or an eye injury. I saw one of their neurologists today to help figure out why my eyes keep blurring out and having shadowed double vision. If you need a doctor like this be prepared to wait for the appointment. Fiften years ago there were only maybe a dozen to twenty eye neurologists in the USA. There are more now but not that many... so the fact that we have three on staff here is incredibly fortunate. The fact that the two I have had care for my vision are empathetic as well as thoroughly skilled is just beyond amazing luck. On the day of your appt charge your phone or bring something to occupy yourself. There can be a lot of waiting... this is normal! Why??? Their patients all have complex issues and the doctors will take as much time to thoroughly try to solve each one. One by one.... That can back up the flow. Just realize when its you in that room... they will give you 100% of their attention. They will come in fully prepared (meaning they have read your chart thoroughly prior to seeing you) and will ask you as many questions to get to the root of the problem and you will leave with an action plan and answers. Its productive. You are in good hands here.

Dr. Mendel took over care for my wet AMD from another doctor. I could not be happier. Dr. Mendel…read morelistens, explains in a way I can understand what is going on with my eyes and has a patient l, caring attitude. The rest of the office staff is the same. Above average care.

Friendly staff and excellent doctors. Good explanation of cataract surgery and my options. The most…read morethorough eye exam I have ever had.

Dr Weber and all of to doctors and practitioners at this practice are simply the best: bilateral…read morecataract surgery went smoothly with no complications. Highly recommend!

I have to admit Im a complete wimp when it comes to have any sort of test done. Anything involving…read moreneedles puts me in panic mode. I needed a CT scan done and my doctor sent me to the Eastside Health Center. They called me to set up the appointment and pre-register me. When I got there I was taken in almost immediately to complete the rest of the paperwork and confirm insurance. Please note: Make sure you tell them you want THEM to bill your insurance company or they will bill you and you have to fight with the insurance company to pay it. After I finished with the paperwork side, Lynn walked me through and was with me the rest of the process. She explained everything so thoroughly, brought me the contrast to drink, put the IV in, and administered the test. She was so kind that even thinking about it now is bringing me to tears. She calmed my nerves and made me as comfortable as it could be. If everyone is as nice as Lynn at Ohio Health, I will definitely make it a point to go to their facilities for tests. Thank you again Lynn. You are a true gem!