Great Appoint On time, listened well and informed me what was going on. I would recommend this clinic with no hesitation.

My husband went in for EXCRUCIATING unexplained ear pain, talking ear pain to the physical touch, putting a shirt on, etc. The MA was checking vitals and shoved the tool in his ear and didn't even apologize, just said "oops" when my husband jumped from the pain! The Dr wasn't any better! He said "I have no idea; let me remove wax" and we forewarned, AGAIN how sensitive his ear was to the touch, and he proceeded to grab his ear without any sensitivity and then during the process of removing wax with a vacuum dug in and when my husband said it hurts really bad while his leg was shaking from the pain, the Dr didn't stop and said "oh it's not that bad" read more

Caring doctor.The front office staff is a bit aloof compared to the nurses and support staff after the procedure.

Have a concerning nodule and Dr put me at ease providing me with good information on different types of nodules. Lucky mine is benign so I just need to follow up in a year. Very efficient office staff and timely on my appointment. I felt he was thorough in his examination spent a good amount of time with me. I now have an ENT in my list of doctors that I would highly recommend read more

My PCP referred me to Dr. Shah. It took about 8 weeks to get an appointment with him, but it was worth the wait. The front office was fairly friendly. There is a lot of paperwork for new patients, but this can be completed online. They send you a million reminders via email, text, and phone call regarding your upcoming appointment. So don't miss your appointment! The MA was super friendly! I wish I had gotten her name. She brought me to the first room, where I had a visit with Dr. Garza, the audiologist. I wasn't aware that I would have my hearing checked - no one told me ahead of time. I was taken to a second room for that. After getting my hearing checked out, I went back to the first room to wait for Dr. Shah. Then, they took me into a third room. It was really disorganized and no one really told me what was going on with the shuffling between rooms. Maybe some of the support staff are new? Dr. Shah was great. He listened to my concerns, answered my questions, and educated me on what he believes is going on. I would definitely return to him in the future! read more

EXCELLENT DOCTORS! Very professional, knowledgeable & kind! I've been seeing Dr Shah for 20 yrs & wouldn't change for the world!!! read more

Unethical. I don't believe it's ethical to perform a "procedure" on someone without their understanding or consent and make it seem like it's just part of a consultation, only to have that billed specially and then get told "well you signed consent for treatment when you filled out forms". Completely unethical behavior and it's wrong. It should be disclosed to the patient if you are performing a special procedure that you will then bill to the insurance company as a special procedure when the patient just came in for a consultation. It's unfortunate because the doctor seemed nice. read more

Dr Shah was very kind and the office people were very nice too! I would refer anyone who is in need of an Ear, Nose and Throat Dr to him.

They took forever when referring my daughter for a biopsy, hopefully the mass on her throat is nothing serious. But they treated it as if it didn't matter. They also have terrible communication with the place they referred her to. And the total process took around 3 months now. Hopefully they can do better next time, considering my daughter's only 3! read more

The care & Quality of the Testing given was excellent ! I had my old hearing aids tested & recalculated so I can HEAR AGAIN

Arrived 10mins early since I had already filled out paperwork. I was called to the back 10mins after then waited 50mins in the room and no one showed. Worse first time service read more

I recently called to schedule my son's first appointment and unfortunately encountered a very rude receptionist. It seems that Brianna could benefit from additional training in customer service... read more

I just love coming here. Everyone is super friendly and I get seen quickly and the office is clean. He is an amazing doctor very gifted with surgery. I have had him take my daughter's tonsils out and I have also had a nose surgery. Both went very well. In fact after my nose surgery, I felt good enough to go back to work immediately. He is kind, caring and patient which is really hard to find in a doctor these days. I don't feel like I get the runaround and I truly do feel like he cares. If you're looking for an ENT specialist, you have found one. read more

Experience at the office was extremely poor. The practicing practitioners dismiss patients symptoms and have no desire to assist with resolving the underlying condition. Meet with multiple practitioners at this practice and had the same level of service by each of them. Appointments are extremely difficult to schedule because they are more concerned with taking vacations than seeing patients. Go somewhere else!!!! read more

Dr. Shah is great! He's smart, knowledgeable, emphatic and honest. He treated me during the pandemic after getting misdiagnosed by another doctor. He was able to help me with my ear infection. I saw him again to talk through a possible tonsillectomy and I really appreciated how he shared both the pros and cons. He was very upfront while at the same time being empathetic. He has great bedside manners and his staff is very friendly. Even if I decide not to get the surgery, I will continue to be a patient of his. read more

Quality appointment, was referred to a neurologist but care is delayed because they refused to write the needed referral stating that cannot actually refer and technically they just "recommended" I see a neurologist. read more

Caring, helpful and understanding doctor answered all my concerns very organised office and staff

The office staff was friendly and on time. Dr Shah took the time to listen to my concerns and provided education and solutions.

Dr had bad attitude right when he came through the door. Rude and no caring. Would never go back to this office. It's like a cattle drive of people. Not person working there was warm or friendly. read more

Dr Shah is amazing! He's honest, he cares, extremely knowledgeable and he has such a peaceful calmness Vibe! So soft spoken to where all you can do is relax and know that he's going to help. I've been seeing him for years. He's so patient and thorough. He makes sure you understand everything being said. I've never had one appointment where I felt rushed, on a time limit or just another number for the day. He listens to what's being said and never interrupts. He's never been the type to rush and just starts doing all kinds of exams and you end up with a large unexpected bill. Hell tell you honestly what the plan should be and go from there. I love the Chandler location. Beautiful and clean in every area of the office. The staff smiles, laughs with you, and are tentative to your financial needs. Dr Shah is highly recommended! 10 Stars in my book! read more

Just got off the phone with a receptionist who was talking so quiet that I had to ask her to speak up more than once. My wife is a patient of Doctor Shah. I called for an appointment as recommended by the hospital that she was at for the last 10 days. Her diagnosis was Extreme Vertigo and a mini stroke. The best I could get was a June appointment and was told by the receptionist, who now was loud enough to be heard, that it was the best she could do. I asked for an exception due to the severity of my wife's condition as she has VERTIGO episodes for 8 hours at a time and was told that's it. Consider this as you book your first appointment. I will start over with another ENT read more

Office experience and patient care quality leave more than a lot to be desired. If you have an ENT need that is critical to your well being I'd suggest going to another office where you can get the proper care to meet your need. I was gaslit and dismissed multiple times within one week from this office and due to not being able to see a specialist in a timely fashion I have nerve damage because my ent issue was worse than I knew and I couldn't get to proper care. The ER doctor asked me why I didn't go to the ent a week prior and I told her not only did I call, write and plead for service but I showed up and asked for an emergency appointment and was turned away. When I did speak with the Dr. from the office he told me to wait for three more weeks and everything will heal itself and his office would call to schedule an appointment ( of which never occurred), to say I'm beyond disappointed is an understatement. My family and I will be moving our care to another office asap. read more

Very nice, staff . The doctor is so helpful and knowledgeable. Office is very clean and they are very efficient.

So good! Have referred many to his clinic, and believe he is a great doctor with my sons best in mind!

Excellent, courteous and understanding . The Dr and staff interested in my needs. Great office and neat and clean. read more

Very pleasant staff. On time. Listen to my concerns and was very helpful! Suggested Hearing Aids, not pushy, just provided the information I needed to make a decision. read more

My first visit with Dr Shah. Excellent thorough exam. Will return in 6 months. Thank you to my friend for recommending him.

This entire office in amazingly friendly polite and efficient. Requirement for a new patient appointment all past medical records that correlate to issue should arrive prior to appointment. My records sent over were already waiting for me in my new pt chart. The Doctor was very amicable and very well prepared. He read all my records before entering the room, after examining me advised me according. Another ENT specialist suggested repeat surgery and He advised me to go to an plastic surgeon specializing in ENT since there was a risk of complications. Wow, what a breathe of fresh air he was and the honestly is much appreciated! I would recommend anyone with an ear,nose or throat issue requiring a specialist to come to Canyon Sky ENT; you will be glad you did! read more

They're amazing at this office. Everyone is so friendly and the providers take the time to answer all my questions. I don't feel like I'm rushed. read more

Dr. Shah was personable, thorough and very nice to my elderly mother. I highly recommend him for care.

First visit went very well. He's very thoughtful and professional. He asks all the right questions. He was very thorough when responding to my inquiries. read more

If you need/are recommended to remove your tonsils don't do it with Dr. Shah unless you're willing to pay the 45k medical bill from the facility he uses. My insurance who has him in network said the facility he decided to perform surgery at was out of network, so now I have to pay the insane fee when I was probably better off saying I had no insurance so they'd lower the cost. I'm putting this out here as a warning for others who may think that his facility he has partial interest knows what they're doing and really doesn't authorize you accurately and you end up wishing you never even saw him and took the recommendation. What should have just cost $500 is costing me my health as I'm worried now I won't ever be able to pay it back and have this debt. read more

Great service. Super nice staff. Doctor is really nice and helpful. I would definitely recommend to anyone with ear issues.

Dr. Shah is fantastic. He spent time with me and gave me a thorough exam. He completely explained what he found treatment and outcomes. I went to Canyon Sky ENT for a second opinion because my problem has continued. The last guy I went to at another ENT facility look like a hack compare to Dr. Shah. Super nice man who acts like a doctor. Care and compassion, professionalism, experience. Highly recommend Dr. Shah. The office personnel were great as well. They seemed to care about me, there jobs and providing quality service. read more

Felt comfortable dealing with Dr. Shah. He had a disarming personality which made the appointment easier. It was my first time there and would certainly return. But hopefully I'll never have to. read more

Found Dr.Shah on the Internet. Lucky me. Staff is very friendly and Dr. Shah was very professional. As a result he is very busy. He is worth the wait. read more

I highly recommend Dr. Shah and his great staff at Canyon Sky ENT. I went to Canyon Sky when I was having issues with my singing voice last fall. Dr. Shah noticed a polyp on one of my vocal cords but knowing I was a professional singer, wanted me to try therapy before we discussed surgery. Thankfully the therapy worked and my polyp went away. Thank you Canyon Sky ENT read more

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The visit was pretty standard. I don't think I waited too long to see Dr. Shah and he was patient and professional. I really enjoyed that he gave me a detailed look at next steps for my condition! He said he'd write a prescription and when I asked the medical assistant right by the room for it, she said he electronically sent it to the pharmacy. Following up was a different story. After the weekend I called my pharmacy to find out that nothing had been sent over, so I called Canyon Sky ENT and pressed 2 to speak with the receptionist. The voicemail was full. Then I tried again and pressed a different option and got an medical assistant (Lizzie) who told me my medication was an OTC brand that didn't need a prescription. I explained that didn't sound right as part of the conversation with Dr. Shah included him saying he'd write a new prescription as he didn't think my current medication (the same OTC brand she stated) was helping, so she said she'd look into it for me. 15 minutes later I called back and they said they'd just sent it over (correct prescription medication) I appreciated eventually getting the right answer and action, but there was no apology or anything. I wish I didn't have to manage getting my prescription when it should have been a seamless experience in the first place. UPDATE 3/9/21: Re-rated to 1 star. If you ever went here, there are about 5 documents that you sign with your name and your birthday, and I filled out each one accurately. I'm sharing this because it impacts what happened today drastically. I called my pharmacy this morning to discover, yet again, that nothing had been received, so I called Canyon Sky ENT to ask them what had happened. First they told me they DID send it and proceeded to blame my pharmacy, saying this happens all the time (It's the first time it happened to me), and said they'd look into it. 15 minutes later they said that they'd sent it with my wrong birthdate. At least they apologized (the first time since this entire debacle started), but I won't be returning. I have enough to manage with my own life without stressing about basic competency and ownership from a doctor's office. read more

Nice surroundings promote good health...Very pleasant office decor and atmosphere. Extremely nice front and back desk staff. Dr. Shah himself was great: on-time, and he both listened to, and answered my concerns. I left feeling relaxed and optimistic. A surgeon with a friendly, cheerful and forthright office consult - refreshing! Recommend. read more

Our daughter's pediatrician referred us to their office to get a hearing test done for our daughter. It was probably about a 2 week wait for an appointment available. Once going back to the exam room, the test was quick. However, our appointment was at 9:30, we probably didn't even see the doctor until close to 10:15. With that being said, the visit with the doctor was probably a good 10 minutes. On a good note, our daughter's hearing is perfect. Not sure if we'd come back with such a long wait and un personable experience. read more