Great Appoint On time, listened well and informed me what was going on. I would recommend this…read moreclinic with no hesitation.

My husband went in for EXCRUCIATING unexplained ear pain, talking ear pain to the physical touch,…read moreputting a shirt on, etc. The MA was checking vitals and shoved the tool in his ear and didn't even apologize, just said "oops" when my husband jumped from the pain! The Dr wasn't any better! He said "I have no idea; let me remove wax" and we forewarned, AGAIN how sensitive his ear was to the touch, and he proceeded to grab his ear without any sensitivity and then during the process of removing wax with a vacuum dug in and when my husband said it hurts really bad while his leg was shaking from the pain, the Dr didn't stop and said "oh it's not that bad"

While the staff was friendly, I did not receive personalized care for my specific situation/need. I…read morespent 15-20 minutes with a PA, who took my medical history. She stepped out for 5 minutes and returned to inform me "the doctor" insisted I need an MRI. I've been dealing with severe hearing loss for 15 years and don't present symptoms which warrant an MRI. Particularly from a doctor who never even spoke to me. It felt like a checklist visit and they refused to take any action unless I had an MRI. It's sad we must advocate so aggressively for quality care.

Do not let the reviews fool you! This is the team you want taking care of you. I was greeted by the…read moreutmost hospitality and care from every person in the office. Speaking of the office, it is clean, well lit, and welcoming. After my scope, I was given confident answers by DR Amanda and a plan going forward. She addressed the issue with my septum and created a long term plan... all in this appointment. This is NOT some rinky dink clinic!! The facility is well operated, and done with class. You can trust the team to help, and educate you on your body/issues. Give them a try!

Dr. Smith is a true doctor who embodies intelligence, empathy, a commitment to patient education…read moreand a genuine desire to understand and care for his patients. His staff was helpful and efficient. His diagnoses and treatments are always spot on and he takes the time to walk me through the detail of both. He is down to earth yet maintains such a high degree of professionalism. He truly cares about his patients well-being and is an outstanding doctor. I hope he never retires!!

Since my spelling is not very good , I had very good experience with doctor Smith and Office…read morepersonal .

Dr. Yvonne Richardson at Valley E.N.T. gives excellent, quality care. A few days ago, I had severe…read moreear pain and called their office, 480-753-1459 (on Frye Rd in Chandler). There were no immediate openings and Corina, very nice front desk staff, said she could call if there was a cancelation. Within 30 minutes, they called me to come in! I am so grateful. Dr. Richardson determined the issue, treated the problem, and turned a bad situation into a positive one. She is a kind and compassionate doctor. My experience with Valley ENT has been entirely positive. Valley ENT has a well-run office with POLITE people who work there. We recommend Valley ENT.

Do not even try this place. You literally would have to be dying with your throat closed or ears…read morebleeding for them to schedule you in since your condition is not emergent. Horrible customer service scheduling for this place with no knowledges of insurances.

Have seen him before. Didnt have a problem. I went to him in January for drainage from my right…read moreear on which I have a history of cholesteatome and five tympanomastiodectomies. He said I had an infection in there which I thought it was also. Put me on ear drops that didn't help. I went back and he suctioned out my ear and put me on a different ear drop told me to follow up in a week. The morning of the follow-up visit I had blood draining from my ear. I told hi about it when I went in that afternoon. He took. quick peek in my ear and told me it looks like you have another infection in there, blood usually indicates a ruptured eardrum and he gave me a script for z pak. When I asked him about a follow up he told me it was not necessary. Being very unhappy I went to another doc for a second opinion. I do not have a rupturned eardrum nor do I have an infection. I was sent for a CT scan and guess what doc. I have a recurrence of cholesteatoma. I am so glad I didn't listen to him. I DO NOT recommend this doctor. DO NOT go to him if you value your or a loved one's health.

After going to De Bartell for a 2nd option for my son he was able to find the issue on the first…read morevisit. My son has not had a nose bleed with blood clots since then and that has been over 13 years...

Dr. Redfeldt has been my ENT for years. She literally saved my life when through her constant…read moreattention to details, she detected a very rare Cancer in my nose. She operated on that Cancer, removed it and then arranged to have a great Radiation specialist do the follow-up radiation. I have been Cancer free for over 14 years now. I was told I would lose my Salivary glands due to the extreme radiation required, but the specialist she brought in was able to prevent any further problems. If not for her dedication and thoroughness I doubt I would be writing this now. Since then she has been my go to ENT and I have never been disappointed with her. I highly recommend Dr. Redfeldt for all your INT needs. She is a great physician. The depth of her knowledge is unmatched and She really cares for her patients.

Although I would always give Dr. Raquel Redtfelt a 5 star review as a specialist in her field I can…read morenow only give her 1 star for how I have been treated through the Covid pandemic. I was having problems with my voice for the last 3 months and I felt uncomfortable swallowing at times. I scheduled an appointment for 9/23. 2 days later a person on her office staff called me and told me she would do a Telemedicine call only and if she saw fit, She would have me come in. GREAT! Docs are now charging patients their full copay, mine is $30 for a telephone consult an then charge another $30 to come into the office to be checked. $60.....come on! So, I call my other ENT in Phoenix. They told me by all means, come in, we even have an opening tomorrow. So I went in and had a full exam. He even scoped my throat by putting a endoscope in my nose and down my throat and had me make certain sounds. The Dr. found some problems that I will not go into her but he told me to discontinue an inhaler that I was using that was prescribed by another Dr. He also said some of my problem may be due to acid reflux and I may have to change from OTC meds to something more suited for my condition. So tell me, how could that diagnosis been made via the phone? It wold have cost me $60 instead of $30. This Telemdicine this is a racket, a licence for doctors to increase their bottom line.They can charge you your deductible and code whatever they want to the insurance company. I have already dismissed 3 of my long term docs for bad practices like this. I dismissed my PCP last November after 15 years. I was in a car accident and went to the hospital emergency. The Hospital told me to see my PCP and follow up in 3 weeks with my PCP. My normal copay is $20 to my PCP and he wanted $150, what a rip for a follow up. I told them I am a patient for 15 years, they told me that they asked the Dr. and he said that is the rate.I tried to get the Dr. to change it but no go, so I quit his practice also. Why do doctors feel it is ok to fleece ther patients.

"Top Doc" my butt. If I could leave zero stars I would. I am sitting in the hospital he is the…read more"president of medical staff" at with my mother-in-law. Whose surgery he did, and it failed. She ended up with a HOLE in her ESOPHAGAS. Almost went septic. Now she has feeding tube, which has also failed. Every time she has been admitted, he has failed every single time to show her an ounce of care and come see her and explain anything. It is now Saturday, it's been since TUESDAY and her feeding tube has not been replaced. He hasn't seen her. Has not given her the results of her barium swallow to see if her throat has healed. I wish we were having the great results everyone one else was having with him, but he really seems to have dropped the ball with this patient. Find your heart and passion again dr. Or maybe don't bother cutting people open.

Dr Rothman is the best surgeon . He saved my life .... 3…read moretimes. 3 surgeries later, I am cancer free. He cares about his patients . Calls to check up, very particular about your care ... Great doctor

Dr. Bartell was so nice and he explained the reasons behind my nasal issue very clearly. He…read moreanswered all my questions with knowledge and patience, and the support staff was also efficient. There is kind of an old-fashioned feel to the office as they still use paper prescriptions, but I would come back for Dr. Bartell's decades of knowledge any day. Appointment was very quick to schedule. Highly recommend!

Doctor Bartel is super nice and super friendly, which is the same thing I guess but he has a great…read moremanner which makes you feel comfortable when he does the inevitable spelunking of your ear canal. I plan on being a regular patient of his and I recommend you the same.