I don't like writing negative reviews, but I wouldn't recommend this place to anyone and I would be wary about dropping off your dog at this facility. If you read some of the other reviews as well, it seems like there have been several dogs that got sick from this place and I just don't think it's worth the risk considering there are so many other boarding options. I took my yellow labrador here a little while ago and when I picked her up she looked fine, but then when I got home I noticed as I was petting her that she had developed a hot spot, which I will admit may not necessarily be CVR's fault because it can be caused by several things but it does seem likely that it was caused by the ranch's sub par standards. I did some research and "Anything that irritates the skin and causes a dog to scratch or lick himself can start a hot spot. Hot spots can be caused by allergic reactions, INSECT, MITE or FLEA BITES, poor grooming, underlying ear or skin infections and constant licking and chewing PROMPTED BY STRESS OR BOREDOM". I had left my dog with CVR for two weeks and I think the most likely cause of her hot spot was that it was prompted by stress or boredom. After reading my next paragraph, I think you'll see why she would be stressed (being bitten by other dogs) and dogs at CVR spend a lot of time in crates I found out, which would be a definite cause of boredom. After getting her home, I also noticed that she had a large area of crusted blood under her ear where another dog must have bit her. She has never had anything like this before or since and this was clearly an injury caused by another dog. CVR allows all of their medium to large dogs to run free in a small open enclosure with each other for a portion of the day and the dogs are supposed to be "supervised at all times" according to them. The fact that my dog came home with a fairly large wound that had scabbed over shows that either the dogs completely lacked any supervision or that the person watching them was completely oblivious to what was happening. They are also by law supposed to inspect all of their dogs for any changes in behavior, appearance, injuries, etc. yet I was never notified by CVR of any incidences with other dogs or injuries, which makes me think that they really weren't supervising or inspecting their dogs at all! I don't think my sweet lab, who wouldn't hurt a fly, really enjoyed getting her ear chewed up by another dog so it's safe to say I won't be bringing my dog here again. Because of this experience, I have started taking her to a different boarding facility and she hasn't had any hot spots or injuries from other dogs since. read more

Five months ago my husband and I adopted a precious dog who was very anxious and aggressive. Our dog Prius not only was living in a house in deplorable conditions but was also lost for a few days causing his trauma to be intense. Thus our search for a good trainer. When looking into training programs I wanted to make sure the facility I selected had an outdoor playing area. After looking at a few locations I decided on Canyon View Ranch. I was initially a bit skeptical reading some of the YELP reviews but after touring the grounds and meeting the staff I knew this was the spot. THIS WAS THE ONLY TRAINING/BOARDING FACILITY THAT DIDN'T HAVE ANY PET ODOR!!!!! I read some negative reviews in regards to bugs and scratches...GUYS, it's the TOPANGA CANYONS! Bugs are a part of nature along with dirt, grass, and fresh air. If you don't want the possibilities of having any bugs bothering your pooch or dirt getting on his coat take him to another facility that's vacuum sealed and enclosed in an unnatural office setting...there's plenty of these around. Canyon View Ranch is basically glamping for dogs. You want your dog to be a part of nature whether you choose Canyon View or another facility. I enrolled my dog in the 4 week training program where he literally has become a more confident and happier dog. My husband and I visited our dog after the first two weeks for the human training which is equal parts important. Joe and Tyler taught us the tools to become better dog owners. Is it hard? YES. But the corrections and discipline we were taught to give Prius are all sandwiched with praise and love making it very easy to discipline. Do your research. Obviously you should read reviews but go check-out facilities. You know when it feels right and Canyon View felt right for us. I found some facilities with 5 star reviews falling short of what the reviews claim but only to find big discounts when giving great reviews on Yelp...keep that in mind. Elizabeth, Liz, Justin, Tyler, Joe, and on on, Great staff. 5+ stars read more

we spent a fortune on our dogs......and they came back worse!!!! this place is a total rip off. read more

After reading some of these reviews, I'm glad to know that my dog was not the only dog to get sick after boarding this place. The final diagnosis from the vet was my dog picked up Giardia from this place. It took her two weeks to somewhat recover. This place was not worth it!! read more

This place is like a doggie fantasy land. Now I know what dogs dream about when they sleep. I boarded both of my dogs here for a few days. One stayed in the big dog area and the other stayed in munchkin land. We had gone in a week prior for their evaluations and to have a tour. They are very structured with feeding, rest and play times. They have a very courteous and friendly staff on site 24/7 and the owners live on site as well. They also have vet techs on staff. And if you are looking for dog training or a doggie day camp...they offer that too. I am always a little nervous when I leave my pets at a new place but they made me feel very comfortable and I didn't worry about them too much. I will definitely keep my dogs there again and have recommended CVR to a number of my friends. read more

Like others, I have referred to this as "Doggy Disneyland". My dog stayed a week, it was quite an expense, however, since we were vacationing in Kauai, we figured, our dog, our heart, should have a good vacation as well. While on vacation and at our request, we got an update of how Rommel was doing. He got along with the other dogs and ate all his food. It gave us a comfort that you couldn't put a price on. For that, we are indeed fans of this establishment because they cared for our dog like they do their own. read more

Wow! Fantastic place. I am gobsmacked that anyone could give this place a poor review. First of all, I have a Mini Australian Shepherd name Camo. I am slightly disabled and he is my service dog. We began training him at 8 weeks and he and I have been together virtually all the time since then. He is so smart it's almost scary. but a few months ago he became very protective of me and possessive and began snapping and sometimes even biting inappropriately. This is especially dangerous because he is such a good looking, diminutive and loving little guy, overall. Camo had been trained two times, both by two of the most highly recommended trainers in Los Angeles. Retraining an extremely smart dog is a tremendous challenge. After touring CVR and meeting the head trainer, Tyler, I was convinced that if anyone could help, it was CVR. Tyler is not one of those trainers who keeps reminding you that he is a trainer. To the contrary, every time i spend tiem with Tyler, I learn more about Camo and dogs in general. He is constantly providing informative clues. Yopu literally can not be around him without learning quite a bit. Bear in mind that Camo is essentially my canine son and I am very discriminating about entrusting him to anyone's care. I signed him up for a month of doggie (sleep away) boot camp. I knew Camo would be terribly homesick and he was. Camo was a very tough case and the possibility of an occult injury or illness was raised. CVR, with my permission, took him to their vet for a full exam. Fortunately he was deemed healthy. He was progressing well when after two weeks, he bit Joe, the owner of CVR, on his hand. I was so disappointed. We talked and agreed that although they had progressed well, I should probably come get Camo and bring him home. Joe, of course, insisted on refunding That is not the end of the story. Camo thrived again in his normal environment, so I decided to use that to my advantage. I had Tyler come out a few times to train camo at home and at our usual dog park. CAMO HAS BEEN A MODEL DOGGIE CITIZEN SINCE! I will probably invite Tyler back a time or two, in future, to reinforce Camo's most recent lessons. But the bottom line is this: I KNOW OF NOWHERE IN SOUTHERN CALIFORNIA WHERE YOUR DOG WILL GET MORE LOVING. EXPERT AND PROFESSIONAL ATTENTION THAN CANYON VIEW RANCH. THANK YOU TYLER, THANK YOU, JOE. THANK YOU CVR STAFF! read more

Canyon View Ranch has been an incredible home to my dog Hugo on multiple occasions. His trainer, Tyler, is an absolute miracle worker and taught my mischievous little guy to sit, stay, leave it, and even how to crawl! I couldn't possibly be more grateful to have somewhere I can leave Hugo where he will be loved as much as he is at home. read more

Ive been taking my dogs to Canyon View Ranch for years for boarding but never took advantage of their training. I just started taking my 6 month old pup there for training and he absolutely loved it and has been so great with his comes and sit stays even after just one visit! I was lucky enough to get the owner Joe as my trainer. He spent a lot of time with us and made sure my pup was happy and able to understand all the commands given. He let my pup socialize and made sure he was learning but also having fun during his session. I would never trust just anyone with my dogs but I always trust Canyon View. They go the extra mile when my dogs board there and definitely went above and beyond with my new pup to make sure his training was equally as enjoyable as when he stays! This place is the best! read more

We have been boarding our dog here for several years. Betty is not a fan of dog parks or vets or any place that smacks of other dogs. That said she scrambles in every time we drive up and doesn't look back as she gets led through the door to dog world. Every time we pick her up, she's energetic and happy and a little sad to leave. When I see the staff interact with her, there's clearly a lot of love and care. There's not much more you can ask for when boarding your dog. Highly recommend. read more

My dogs love this place. I have 2 beagles and some of the main reasons why I prefer to take them here over other places are... 1. The dogs get to roam free, playing for 6-8 hours a day, in a stimulating environment. The small dog yard is big with multiple levels, has underground tubes to connect the levels, has short rock fences the dogs can jump on, has turf, trees, and 2 waterfalls with wading pools for cooling off. As hard as it must be with so many dogs the yards are kept really clean. (The big dog yard is spectacular too.) 2. More than just a job, the staff seem to really like dogs. And, the people interact with the dogs while they are in the yards. Some places put dogs out, but don't give them much attention. My dogs are people dogs and love to be talked to and played with by people. So, this is a big plus for me. I also like that there is someone in the yards all of the time for safety reasons and that someone is there at night, just in case anything happens. 3. They watch the dogs condition by doing assessments. Just like day care for children, when putting dogs in a group environment I know there is the chance of illness or injury. I accept that because I prefer the group environment over an individual kennel environment for my dogs. And, it seems that they do everything they can to reduce the risk (requiring the usual vaccinations, having people in the yards at all times, keeping the place clean, etc). They also weigh the dogs regularly, take their temperatures, check their bodies, and watch for any problems during eating and stooling so they can address any issues that do come up as quickly as possible. I've seen some other reviews that tell of dogs coming home sick. Maybe they have started these routine assessments because of those incidents. In any case, I'm glad they do. One of my dogs was stung by a bee. They noticed it right away, they called my vet to check and see if he had any allergy to bees on record, and they kept him in the front office with the staff for a bit to keep an eye on him. It happened just before I picked him up and they reported it to me right away. I saw no signs of swelling. So, thankfully my dog is not allergic to bees. 4. They cater to individual needs. Food is included in the price, which is really convenient. But, one of my dogs has a sensitive stomach, so I bring my own food for him. I also have a tooth gel for keeping the teeth clean that they happily put on my dogs teeth each day at no extra charge. They will put my 2 dogs together to sleep or leave them separately. (I prefer separately.) They have fresh clean bedding for the dogs each day, but will also put my dog's own blanket in the kennel if I bring it. 5. I like to call and check on my dogs and they are great about giving me a report. They don't just say, "They are doing fine." They tell me what they are doing in the yard (i.e. playing a lot, relaxing, exploring); if they are eating well, stooling well, and sleeping well; etc. These are the things that are important to me. So, Canyon View Ranch gets 5 stars from me. read more

There are days I wish I was a dog. Seeing our dog Gunner at Canyon View was one of them. These are the most wonderful people. There entire staff was first class. They were so nice and positive. We did both boarding and training while we were in LA working and the results were amazing. They way they treated Gunner was so great to see. Manny our trainer was by far the best dog trainer we have ever worked with. We loved the way he used positive training techniques. They even gave us the tools to take home to continue working with our dog. We are so thankful for this place. There is no question we will work with Canyon View in the future. They are fantastic. Thanks for everything! read more

UPDATING my initial post and rating: I was very impressed with the almost immediate response to my review from Joe, one of the owners. Not only did he call us within 30 minutes of this posting, but he expressed sincere and serious concern about our experience, and the fact that it was not at all in keeping with their philosophy and their expectations of their staff. The facility apparently has video cameras throughout, and after our first call, Joe reviewed video of both the drop off and pick up, as well as the two week stay. Joe called us back later in the day, and was able to tell us what he saw happening at pick up and drop off, and from what he said he saw and heard we are certain he viewed those events in detail, and he verified what we had told him. He seemed genuinely concerned about what he saw, and he told us he brought the staff in to watch the video and discuss the problems and corrective action for the future. I was also comforted to hear that he watched video of the two weeks, and was able to tell us about how our dog responded to the crate, the other dogs, and the schedule - and we heard details that provided us with some ease about our dog's time at Canyon View. We also learned that we should have been given details about his stay at pick up, and we should have been given a customer survey; these were omitted but the staff has been re-trained to ensure this does not happen again. We were encouraged to return, and despite our original intent to stay away, we will consider giving Canyon View another try based on the serious actions take and the sincerity of the owner. I would give Joe 5 stars for customer service and customer care, and we are pleased to hear that the video showed our dog had, for the most part, a comfortable and safe two weeks - perhaps that deserves 4 or 5 stars. The current 3 star rating reflects our drop off and pick up experiences, and the anxiety we experienced while on vacation. I sincerely hope we are able to provide a 5 star rating in the future. ORIGINAL: I don't often post reviews, but I want to share this feedback to warn potential customers and to provide input to the owners, despite the fact that the owners do not seem to be interested in gathering customer feedback. Our experience at this facility was very negative. We had a good initial meeting and orientation, with Tyler showing us the facility and telling us that special accommodations could be made if our large dog was unable to adjust to a crate. We believed this was a caring environment, and booked a 2 week stay. The drop off was a very different experience from the first visit. The young man who signed us in proceeded to take our dog away using a slip lead, and when he resisted and sat down, another man wordlessly joined him, so there were two men literally dragging our dog away. We tried to stop them and said they should let US to bring him back to the "bedroom" (crate room) ourselves, but they ignored us. They took him away and told us we could go; no words of comfort or confidence that he was/would be ok. We were afraid that raising our voice and making a fuss would further upset our dog so we left, and called as soon as we got home. We were told that the "dragging" should not have happened, received an apology, we were told there were new staffers who would be spoken to. (As a comparison, at the facility we used in the Northeast, they would never take a dog away from the owner unwillingly; they had a policy to always encourage the dog to enter on his/her own, and they had the patience to wait.) On the call, we were also told our dog was fine and playing outside, so we left on our trip. Two days later, we emailed to ask for an update on how he was and to ask that photos be posted on the daily Instagram posting (since we did not see him in the photos) but we only received on very brief note ("He is fine and running through the pool and dogs") and saw his photo posted only twice in two weeks; not very reassuring. Pick-up was equally awful. We paid our bill, and a young man went to the back to get our dog. It took a long time, during which we heard barking we thought might have been our dog, and someone yelling "shut up!" multiple times, apparently at the barking dog. When our dog was brought out, his dog bed was placed on the counter, folded in half; when we unfolded it, there was a large amount of loose dirt on it, along with stuffing from the pillow we had left. We asked where his pillow was, as well as the other items we left, and we were told "That was all that was in the crate." I would have expected a response like, "Oh, I'll go check" or, "I'm sorry, he tore up the pillow," but this man (kid, really) had no sense that we deserved an answer. Then we were told we were all set and could go. Really ... a two week stay, $70 a day, and we received not a single bit of feedback on our dog's last two weeks. I strongly urge you to find an alternative boarding facility. read more

We brought our almost 2 year old viszla/lab dog ("Parker") to Canyon View Ranch as we needed serious help with training. We have worked with our viszla since the moment we brought her into our home at 9 weeks but she wouldn't listen to any command consistently, was anxious all the time, and would bolt out the door whenever the opportunity arose. We tried puppy kindergarten, Training videos, private training, etc but nothing seemed to work. We decided to board her for 1 month and have Stephanie and crew work with our dog at the ranch. Included in the 30-day on-leash training (and boarding) were private lessons with us and Parker at the ranch. First, I want to say that Stephanie is amazing. She really listened to our needs for our dog and addressed every single issue that we had AND she gave us good critique on what we were doing right and wrong in working Parker. It wasn't just our dog that needed to learn a few things. Our dog has surpassed our expectations (comes when called, fetches and drops the ball, heels, stays, does not bolt out the door...the list goes on and on). We feel like we finally have control over Parker - thank you Stephanie!!! Also, in terms of the boarding, she was taken very good care of during the month long stay. A big thank you Echo, Tyler and the rest of the crew! One last thing - I have to be honest, we have used a local doggie daycare (closer to our home) that has watched our dog on and off for a year, and every time our dog comes home she is sick - we were a little worried about leaving our dog for an entire month at a facility. I do know that it is common for dogs to pick up parasites and other illnesses at boarding facilities - but the good news is she came home germ free!!! We will definitely take our dog back for boarding at Canyon View Ranch and I highly, highly recommend the training programs. read more

I AM OBSESSED WITH CANYON VIEW RANCH!! They watch over my furbabies as meticulously as I do!! Bailey & Charlie had such a good time swimming and playing with their kennel-mates! They even gave me pictures of my boys when I was missing them!! I appreciate you all at CVR so much!! Thank you for loving on my munchkins when I was out of town!! :-* read more

You can see for yourself when visiting this place that the dogs are so well cared for, healthy and happy. I love how they have trainers in the yards playing with the dogs. They screen the dogs to make sure they are healthy and sociable. My heart feels so good to see there are places such as this. Much better than putting your dog in a kennel where they aren't getting the exercise and social interaction. Love this place. Highly recommended! read more

Having tried various doggy boarding or daycare facilities from West Hollywood to Beverly Hills over the last 5 years, Canyon View Ranch is the ONLY place in & around LA where our dog is happy. All the other other places we took him, the dogs are crammed into a tiny airless hot room and seldom given enough fresh air or walks - and he'd hated even walking through the door. Our dog has been to Canyon View quite a number of times in the last 18 months - and every time he arrives there he is happy to return running down the path to the door every time. As a pretty stubborn dog, he does not do this lightly. And when he leaves he's always healthy and clearly had a great time. The staff are all incredibly friendly and fantastic with the animals. In summary, I cannot recommend Canyon View Ranch enough to any caring dog owner who wants a great place to send their well loved pet where they are well looked after by a great team and where they will be happy. read more

Not even sure how to begin to explain this amazing place! I adopted a new pup and found out he wasn't the best with other dogs, I searched around trying to find a training facility to accommodate us and our issues. I called Canyon view and spoke with them for like a half hour about my dog! They invited me out for a free consultation. I drove out and the facility was stunning to say the least! It was pristine and not a single dog smell anywhere on the premisses. They allowed me to walk around and take a look and i was sold. I ended up doing a three week program hopefully to help my pup once and for all. I watched as they introduced him to other dogs and was amazed at how quick they are to see when something is about to go south and stop it before it even began......after seeing this i was CERTAIN he was in great hands, although it was very hard to leave him for a few weeks, it was just what he needed. I had NO problems at all, and if you start to miss your pup they will send pics or video on request!!! After the program was over and i picked him up, our big test was meeting other dogs at home on our own......they gave us the tools we needed to succeed and all i can say is it has been the best decision EVER. He has not been grumpy once to a strange dog since we left CVR ...He is like a new super friendly pup! I couldn't be any happier!!!!! Thanks CVR for all the help and dedication to the dogs of Cali!!!! :) read more

We love Canyon View Ranch. We never worried about leaving the doggies there for extended vacations....They were trained there as well as boarding. Unfortunately, we had to find a new place to board our pooches...They raised their prices to 80 dollars per night and we just can't afford to send them anymore...We're all very sad. The owners are awesome. If you can afford Canyon View, then use them!!! read more

I have been taking my older dog to Canyon View Training ranch for 9 years. This included a 3-week stay while I was travelling in Asia. I then adopted a second dog and started taking him as well. I have never had a bad experience, far from it. I do have big dogs and I can see that they "built up" after each of their stay. They are always excited when they get to the ranch, and I am being given a report card when I go home :) Their weight is checked at drop off, and checked again when they leave, so I am surprised that people would say they found out of a weight loss when they got home. The ranch also requires for dogs to have had their Bordatella vaccine within the past 6-months - vets recommend to have it only once a year. Bordatella vaccine prevents kennel cough. If your dog developed Kennel cough, it was most likely not from Canyon View, but before getting there while your vaccination was overdue. Last December, I noticed a slight rash on my older's dog face. I took him to the Training Ranch two days later thinking it was something mild. I was notified by email - only communication available because I was out of the country - that his rash had expanded. They were asking me if it was ok to take him to the vet. I didn't have daily access to my email, and when I checked two days later, they had already taken care of it. My dog had a virus, and he had already started healing when I came back. I also tried their training, and they were amazing! I recommmend this place to all my friends, and being a big animal lover, I wouldn't take my boys there, if if I had the slightest suspicion that something was off. read more

I wish I could go to camp here!! Canyon View Ranch has an incredible staff of dog trainers, and is located in paradise. The owner really puts his heart into what he does and it shows. The other staff have been there for several years, so they really know my dog; my golden doodle is happy to go to camp with mom goes away. I couldn't recommend this place more!!! read more

We had our 2 mastiffs at the boarding facility for almost 2 weeks. The staff (and owner) went above and beyond to make our dogs feel safe and comfortable and loved. It was worth every penny to know that our babies were being taken care of. It's really clear that the employees love dogs - big and small. read more

I can't thank Taylor, Joe and the entire staff at Canyon View Ranch enough for their patience and expertise in helping us with our pit mix pound pup. Brady is a lovable dog who needed some serious training. He is fearful and was very aggressive with our other dog. During the month that Brady was with them, he learned to be around other dogs, to hang out with other people and eventually, they had our other dog spend a week to train them together. They were very honest about the continued work we needed to do at home. We were given the best tools and advice to continue the important training at home. Every time we came to see Brady, there were so many happy dogs there. There was always dogs in the front office and out on the many play areas. I never felt like our dogs were not cared for. I thank everyone at Canyon View Ranch for the care and guidance you gave all of us. read more

Canyon View Ranch is an amazing resort/hotel for dogs. The staff is amazing! They really care for the pets they look after. They are very courteous and pay attention to detail. The facility is clean and full of things to keep your dog entertained. The staff makes sure to take care of pets with special diets and medical conditions. If you are looking for a great place to leave your dogs when you are traveling, you found the right place. I recommend them without reservation. read more

I was blown away by the love and care for our dog, Gus, at Canyon View Ranch. We were traveling for a month so we needed to find a place for Gus. I was very worried about leaving him for so long. We found Canyon View Ranch and I could not believe how much they went above and beyond to make sure Gus was happy and well taken care of while we were gone. They also were amazing at communicating with me about Gus while we were away. When we came home, Gus was great. We used the van service to have Gus picked up and dropped off and they were timely and extremely professional. I cannot recommend them enough. read more

DO NOT TAKE YOUR PET HERE!!! They neglect your dog and fail to communicate any issues. We just picked up our dog and he is sick, lost 7lbs, has a yeast infection on his paws and the owner decided it was in his best interest to make a myriad of lame excuses instead of stepping up and taking responsibility. I'm floored that our healthy dog came back in the condition he did. Now I get to pay the vet bills for tests and medications on top of the hefty bill I paid to Canyon View. I was offered a meager credit if I wanted to come back. Seriously???? Who would ever go back!! Very disappointing. read more

Ditto on LC's review. When I left my two dogs there in October 2005, the one that we consider to be a "Sherman Tank" (i.e. indestructable) was so sick when she came home. My vet bill was also in the $700 range. I believe I also contacted them about the issue, and they just blew me off. Sorry that it took me so long to post! read more

We have been boarding all of our pets (children to us) at canyon view ranch for 18 years. We also have engaged them for training our labs. Lets be honest. It is difficult for any dog lover to kennel their dogs. However, I cannot recommend a facility more worthy of praise than Canyon View Ranch. The facility is immaculate. The guests (our pets) are fawned over. They are allowed to roam about freely in a open air doggie heaven. Toys, pools, interaction with other pets and staff...It just not get any better than this... read more

I wish I had read Yelp first. While the Ranch provides an idyllic environment, looking like Disneyland doesn't mean a Disney experience. The supervision of your dog and effective communication of issues is suboptimal. Like a couple of other owners wrote in their reviews, the Ranch does not take responsibility for problems. So let the buyer beware. It also uses a vet service that doesn't have state of art diagnostic equipment so if your pet does have a problem, request they take to your own vet or you will be paying for the same thing twice. Finally, while the world is not perfect history tells us that when making a mistake or an error saying sorry goes a long way. read more

We considered boarding our pets here but changed our minds based on our interaction with the staff and their lack of personal attention to our pets. The grounds are absolutely beautiful but affection towards our pet is more important. I was also concerned about the long hours our pet was going to be "crated". We based everything on how we felt and our own experience with an non enthusasic employee. We drove an hour to this location..so we are serious and picky on boarding facilities. We eventually located a boarding facility in Woodland Hill, and hour drive from our home. This location provided a home environment with hugs, good night kisses and therapy talks if needed at the same rate. read more

I will not engage in an online battle with you any further. It is slightly demeaning that you suggest that my dog's parasitic illness was a "cold", and not understood as the serious infliction that it was given she was only 6mo old. I read through your other reviews, and found that at least one other had the same experience, thus pointing to a less than clean, or responsible facility. Parasites are not colds, they are serious, and do in fact require medical intervention. During our private phone exchange you said that you would "understand" if I didn't change my review despite your offer of paying our dog's bills. I suppose that was not true. At most I offered to submit a new comment which would be a positive reflection of OUR conversation, but would probably not change the original review because it reflected my experience at the time. My experiences with Echo over the course of more than two months was always unpleasant. She was not equipped to deal with the situation at hand, and instead of being a responsible manager, and escalating the problem to a higher level, she resulted to being rude, dismissive, and wholly unprofessional. I believe we discussed this at length during our call, and you replied that perhaps when she was promoted she was brought along too quickly, and perhaps there were gaps in her training. Again, I reiterate that your trainers Manny and Stephanie were lovely, professional, caring and courteous. I cannot say the same for Echo, who was the person that I was consistently dealing with. As far as vet bills, I have requested them several times, and am still waiting. Your suggesting that my dog was not treated was an outright lie and maliciously contrived, as you are not legally allowed access to my dog's medical records without my authorized consent, which was NEVER requested of me. To date, the vet's office has promised to mail them to me, and I have followed up each week. I had no idea that your offer had an expiration date. read more

Our two dogs were healthy when they went to this place--they left with severe diaharea, parasites, kennel cough, and pneumonia. Our dogs were there the early part of July, and are still taking medicines to treat the parasites they contacted at this facility--our dogs have not been around any other dogs since leaving this facility. I hope anyone reads this before leaving their dogs to suffer at this facility. read more

In a 24 hour period, your dog will be crated 17 hours, they break it up some, but this is the bottom line; if you are ok with that, then maybe this is the place (?) You can call the front desk and ask. Also keep in mind that just because your dog comes home wiped out, it can also be because of stress, not pleasure. I won't put my dog in a box for 17 hours a day. read more

My Greater Swiss Mountain Dog stayed at Canyon View for a few weeks while undergoing some training. Every time I visited he was happy, healthy, and well cared for. In addition, the trainers were knowledgeable and effective. The setting is beautiful, Joe (one of the owners) truly cares for the dogs and is a very warm and compassionate person, the dogs have plenty of room to exercise and play, and in general it is hard for me to think how the experience could have been improved for my dog or for me. Awesome place and highly recommended!!!!! read more

They are amazing. We brought our 4 year old Rhodesian Ridgeback who didn't get along with dogs, attacked skateboards, took food off the counter, and was just really stubborn. Tyler and Kevin were AMAZING!! After the 4 week training we took home a different dog. She is so well behaved and so happy. We could not be happier! read more

9 years ago, they trained my boy husky and he's been the best over the years. We recently had them train are 1 year old husky and after weeks of dedication... Our dog is so well behaved. Tyler put countless hours of TLC in and we now have a member of the family that is great all the time. I highly recommend their services. Thank You Canyon Ranch. read more

Our dogs are like family to us right? We check places out before allowing our dog's to stay but you never really know if they are really good until you board your dog. After several bad boarding experiences with our previous dog where he looked stressed, thin or exhausted when we picked him up like he was escaping a hostage situation, I thought I knew what to look for in the pre board tour. But some places just put on a great show when you tour then don't maintain that standard during your dog's stay. We adopted a 4 year old husky shepard and needed to board her about 6 months into her joining our family. We toured CVR at the recommendation of a friend with huskies after trying an in home boarding option we had thoroughly checked out but from which our dog escaped and was loose within an hour of being dropped off. Our dog loved the tour, I did too but was still cautiously skeptical when we took her back to board for a week in June. She happily jumped out the car and into the office. When we picked her up she was happy, calm, looked well rested and wasn't racing to the car to leave. This to me is proof she enjoyed herself thoroughly. Canyon View's facilities are beautiful, expansive and secure. The staff is loving and knowledgeable in dog behavior and psychology. They're process and procedures keep things safe, fun and secure. I hate leaving our dog. The best thing about Canyon View is the peace of mind they give you that your dog is safe, well cared for and having fun so you can focus on what you need or want to do. I highly recommend Canyon View. read more

I've been bringing my dogs here for years! LOVE this place, my dogs get so excited when we turn on the road that leads to "camp" as we call it! It's expensive (and the prices seem to keep going up), but I trust Joe and his staff to take care of my babies when I'm away. read more

Our two young large breed dogs (lab and golden retriever) were in desperate need of an intervention. Though loving and adorable they were so rambunctious from lack of training (mostly our lack of training) that routine complaints by neighbors of excessive barking, relentless chewing of all things (!) and on leash aggression by one of our dogs, lead me to Canyon View Ranch. Stephanie, the dogs' trainer, was amazing!!! This is my first yelp review because she deserves the recognition. She was patient with us humans, including my two young children, ages 8 and 11, and tremendous with the dogs. Our dogs now quietly sit a few feet from us in "down stay" while we enjoy dinner and we can take them to our favorite outside restaurants without fear they will drag the table with them. Our lives have changed and it was well worth the investment (7 weeks combined). I urge anyone who feels their home is out of control to contact them. We now enjoy pull free walks and a calm home life thanks to Stephanie and the staff at Canyon View Ranch! read more

Canyon View Ranch - Happy dogs post a stay at Canyon View Ranch - Pet Training Near Me - Topanga, California

Do not take your pet here if you do not want your dog crated for 12-14 hours per day, with triple or more stacked crates in one room with 30-60 other dogs. My dog came home traumatized by the experience. I did my due diligence, visited the facility and even had my dog, a 50 lb. friendly pooch who generally likes people and loves to play with other dogs, at their daycare on two occasions. He seemed happy when I would pick him up. Indeed, the idyllic surroundings certainly pacifies anyone who comes to visit this place. I did request to see where the dogs sleep overnight but was refused entry claiming noone was allowed in the sleeping areas. After trying a few other places for overnight trips, I took the next step here and left him for 3 days/nights. When I picked him up, he was afraid of my touch. Later, that night he was afraid of my boyfriend's touch as well, whimpered and huddled on his pillow. He basically had low energy and did not want to play with other humans or dogs for several days' thereafter. I thought it was a fluke incident but brought him to his initial dog trainer/behavorialist for an opinion. Upon hearing where I left him, she was adament I never leave him there again as she told me where he slept and how the dogs were confined for so many hours, left untended, and listened to fellow howling, barking and crying all night. Completely separate from that input, I met an ex-Ranch employee who confirmed the sleeping areas were crammed together and often the dogs were in crates for more than 12 hours a day. If a dog 'misbehaved', in their opinion, they would be shoved back in longer, in particular by the male employees. Since then, I have boarded my dog elsewhere and never had an issue. Other places for you to check out (friendlier staff, clean, hygienic sleeping areas): Paradise Ranch (cage free), Glendale Pet Resort, Camp Bow Wow Agoura Hills, Barkley Pet Hotel. read more