Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I had an appointment for an eye exam with Chad Tisdale, Optometrist. I requested that my eyes not…read morebe dilated due to the fact that I could not drive home (an hour away) safely if my eyes were dilated. I only have vision in one eye and have limited peripheral vision and depth perception. Therefore, driving is already difficult enough without dilation. Upon requesting that my eyes not be dilated, I was told that Chad was a "stickler" about dilation and I would need to be rescheduled. Mind you, I was never told that there was a "dilation requirement" when I scheduled the appointment. After speaking with a supervisor, I was told the same thing. I asked to speak with Chad. From there, things went from bad to worse. Chad walked into the exam room and asked in a rude tone; "What's the problem?" He never said "Hello" nor did he introduce himself. I explained my concerns about driving home safely and he said that I could reschedule and come back when I had someone to drive me. I explained that I had an eye doctor for over 20 years who respected my request to not be dilated due to my safety when driving. Chad replied: "Maybe he is a better doctor than me." Needless to say, the office could have requested my records from my previous eye doctor in CT, but clearly the practice doesn't care about my well being, my vision or my safety. Chad said that he had a solution. He asked me to reschedule and to come back when I had someone to drive me home. While that may have seemed like a viable option to Chad, I am a single woman, new to the area and I don't have anyone to drive me. This doesn't take away the fact that once my eyes are dilated, I won't be able to see clearly for several hours. However, my physical safety was obviously not a concern for Chad. He insisted that he had a "liability" to ensure my eye health. This is untrue. He could have documented that I refused dilation and therefore he is not liable. It's really as simple as that but his ego held sway. To say that Chad was rude and arrogant would be an understatement. His downward communication style spoke of his lack of confidence and his inability to listen to a patient's concerns. His rigidity and abhorrent bed side manner leaves a lot to be desired in a provider who is allegedly a "professional." While I knew that his education and licensure were less than an opthalmologist, I never expected his professional conduct to be so haughty. I definitely would NOT recommend Chad Tisdale or Wilmington Eye for your vision needs. You might get blindsided by an optometrist who refuses to make accommodations for individuals with a visual disability. You would be better off having your dog examine your eyes.

I moved from North Carolina to Myrtle Beach. First, i can tell you the length of the visit was…read moreabout 1 hour 45 minutes. It was the same in both , Wilmington and Myrtle Beach. Offices handled steps similarly. However, Dr. Jimenez takes the time to talk and explain things. My other doctor would just touch your shoulder and say see you next time. I have had macular degeneration for 5 years in right eye and 6 months in left. Other doctor said best to quit treating left eye. Dr. Jim said let's give it 6 month and see. I have s.ight improvement the 1st month. Amen . We just need more doctors to ease wait times, except when they have to dilate your eyes, additional time is necessary.

I am not impressed with this office. It was the third trip for my Mom's treatment. The visit took…read morewell over 2 hours. At one point, we had to wait in a small interior room with 8 chairs and about 10 people all crammed in awaiting the final step in the process. The air conditioning was not on, and all 10 of us were complaining about the heat and the stuffiness. Worst part of all, is they had banging music playing very loud over the speakers. Heavy with bass - the rooms shook even when we were (finally) in the exam room with the door closed. So sweating it out while we waited and got a headache from the very unprofessional music choices did not make for a fun afternoon (which should not have taken so long). I hope management reads this and lowers the music (and the bass) as it was not a very pleasant place to get medical care. Seriously - it was awful! (The Doctor and his assistant were great - I feel bad that they have to work in an environment that feels like chaos.)

You won't find a better retinal ophthalmologist! Dr. Doering, who has an impeccable background, is…read moretemporarily located at Pawley's Island, and is building a new practice in Murrells Inlet, is exactly what I was looking for. The office is lovely with a concierge feel to it. His equipment looks to be new and cutting edge current. The practice is professionally staffed, from phones, to reception, and to the assistant staff. This was quite refreshing after having experienced the very large group practice that I had initially started out with, who seemed to own the Grand Strand, leaving patients with very little in the way of options. I'm so glad to have found Dr Doering!

I recently had cataract surgery, and it was recommended that I see a retina specialist since I have…read morethin retinas. Dr. Doering was so professional and reassuring. Plus, his staff was great. Special shout out to Ashley for making the intake process so easy. Thanks, Dr. Doering!

Professional, fast and easy…read more They explained what they were doing and their findings and did not try to sell me on anything I didn't need. They gave me choices instead of telling me what to do and listened to my concerns. What more could I want from a doctor visit? The location is good, parking was easy too and ample handicapped parking.

I was referred to Coastal Eye Group by an ED doctor because of cellulitis in my eyelid. The initial…read moretriage nurse was wonderful--compassionate and attentive--but unfortunately, the rest of the visit quickly went downhill. The nurse who took my measurements and dilated my eyes was extremely rude. My husband, concerned that the drops being used might worsen my condition, asked a simple question, and instead of reassurance, her response was snarky: "It's protocol." To put this in perspective, I was dealing with a painful stye that had turned into cellulitis and had already been suffering for three days. Rather than feeling cared for, I felt dismissed. The entire office had the atmosphere of a factory--patients processed as quickly as possible with little regard for comfort or understanding. This was one of the most impersonal medical experiences I've ever had, and I would strongly recommend steering clear of this practice.

This review is for the Murrells Inlet office. My wife is not mobile and has to use a wheelchair…read moreand a van to travel to medical appointments. She had an appointment today, and when she got there, was t old her appointment had been canceled and rescheduled. No notice of this was ever received. When I inquired of the check-in person about how notice of this was given, I was told the cancellation and rescheduling was done via USPS. not via e-mail or text message. No such notice was received. This did not create any visible staff concern or surprise. No office manager was on duty so I was unable to explore the matter while I was there. Neither was any doctor on duty there. I confirmed that contact information was correct. In this day and age, not using electronic communications for an appointment matter is inexcusable. The staff I spoke with didn't seem to be particularly concerned that the notice was not received. It looks to me like there is an administrative problem with this office. It contrasts very poorly with my own experience at the Myrtle Beach office, which could not have been better. But because that office is not equipped to handle a wheelchair patient, my wife has had to go to the Murrells Inlet office.

I called and left three messages last week. My eye was killing me and inflamed. It still is. It has…read morebeen over a week and they have not returned my calls. REALLY BAD CUSTOMER SERVICE. I DO NOT RECOMMEND THIS OFFICE IN LUMBERTON

My first visit to Carolina Eye Assoc, Lumberton, NC on 16 Dec 25. From reception desk, to…read moreTechnician conducting eye exam in absolutely professional manner and yet making me feel like I was her most important patient of the day. And onward to Dr. Faircloth for my eye follow up exam. I was concerned about a previous diagnosis of cataract in left eye. Dr. Faircloth totally put me at ease and stated it would be first priority addressed. Follow up appointment made. Dr Faircloth and his staff truly deserving of commendable praise for their professionalism and down to Earth caring attitude. I really appreciate their wonderful service. Rev Carson Locklear