Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

Quick resolution and they came on time . It was a simple fix so I did not need partsread more

James, the owner, is a marvel. knowledgeable, communicative, and very capable. More than fixing our…read morefridge quickly and efficiently, he was good company and a pleasure to get to know. i know the cape is in good shape having him in this business!

james called with eta, got here, and was most professional; showed me what went wrong, and feasons…read morefor it. 2nd thing looked at, figured out the ACTUAL issue, not what another**company said last year.That review on other company is not very flattering. James and Mid-cape are my new GO-TO appliance folkks for our 3 homes

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

Excellent service. Very knowledgeable plus extremely friendly. On time also. I HIGHLY RECOMMEND…read moreTHIS BUSINESS

We called several appliance repair services for our electric dryer. cape Appliance was the most…read moreaccommodating in terms of scheduling an appointment. It took Chris a very short amount of time to diagnose and get a repair quote out to us. They are also very responsive to questions throughout the process.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

I had 2 appliances down. My dryer can be repaired. My dishwasher is extinct apparently, parts are…read morenot available. He got the dryer part in 24 hours, the problem is coordinating his time to my time! I'm a satisfied customer and do not blame them for parts that are no longer available. I just wish all appliances lasted forever!!

Bosch 500 Dishwasher Emergency…read more From the sales to the delivery , KAM appliances Hyannis did what they said they would do! delivered on time with very short notice from me. The salesperson was not trying to upsell and delivered what I wanted when I needed it . I installed it but he was thorough with his questioning and added the electrical conversion kit I needed . Highly recommended!

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

He repaired my Krups coffee maker and did a great job. Would recommend him to anyone needing a…read moresmall appliance repair per his service listing.

Have now used this business multiple times. Twice he has repaired my vacuum cleaner. Another time,…read moremy high-end mixer was leaking oil. He advised the reason was very infrequent use and that if he changed the oil, it would likely happen again over time. He said it was food grade oil so using it not a problem. So, honest, fairly quick turn-around. Price seemed fair.

The company is Not in business anymore. Called to book a service call and found out. Very nice…read morepeople but Bob's retired.

The best. Returns calls promptly. Knowledgeable, terrifically helpful…read more And cost of a visit is less than the big shops on the Cape.

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!