Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

I have been extremely disappointed with Good Life Property Management's handling of maintenance…read moreissues since my lease began on June 28. Before my lease even started, a repair was identified as necessary for the washing machine due to mold in the door boot/seal. Nearly two months later, I have still never had use of the washer. During that time, I have accommodated FOUR separate repair appointments, rearranging my schedule and making myself available for each service window. None resulted in a completed repair. At the fourth appointment on August 21, I was finally told that maintenance cannot perform this type of repair and that a qualified appliance technician is required. After nearly two months and four unsuccessful appointments, it was incredibly frustrating to learn that the repair apparently had not been directed to the appropriate type of technician in the first place. Unfortunately, I am now dealing with a second major appliance issue. My refrigerator has not been functioning properly for six days. I reported it promptly and made myself available for another repair appointment on August 21. That appointment also ended without a repair. I am now heading into the weekend without a functioning refrigerator, without the ability to safely store refrigerated food, and without a confirmed repair date or plan. Losing refrigeration is significantly more than a minor inconvenience. What has been most frustrating is not simply that appliances have needed repair--things break. It is the repeated unsuccessful appointments, prolonged delays, lack of effective coordination, and absence of concrete plans for resolution. I have consistently reported problems promptly, communicated with management, provided access, and accommodated every requested service appointment. I have tried to be patient and reasonable, but after nearly two months without ever having use of the provided washing machine, four unsuccessful washer appointments, and now six days without refrigeration following another unsuccessful service visit, I no longer feel that these issues are being handled within a reasonable timeframe. Based on my experience, I also would not recommend Good Life Property Management to a property owner looking for a management company. My concerns extend beyond the inconvenience to me as a tenant. A repair identified before my tenancy began has remained unresolved for nearly two months despite four service visits, and a refrigerator problem has now gone six days without resolution. From an owner's perspective, I would expect a property management company to respond promptly to maintenance needs, coordinate the appropriate professionals, and ensure that necessary repairs to the property are actually completed. I hope Good Life Property Management improves its maintenance coordination and responsiveness. Tenants should not have to repeatedly rearrange their schedules for appointments that do not result in repairs, and property owners should be able to expect that reported maintenance needs are handled efficiently and brought to resolution.

I came from out of state and the rental process was very easy! Reza was super helpful, he helped us…read morewith paperwork late into the evening hours. He was helpful throughout the whole weekend. I would recommend Keyrenter San Diego to anyone looking for an apartment in Southern California!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

I am very impressed with Legacy Propery Management services. They found a great tenant for me very…read morequickly and have been on top of all issues that the tenant had specially early on since I had remodeled my place. Wayne the owner is an extremely friendly and professional ​person and understands everything from both an owner and a tenants perspective and addresses all of them efficiently. Highly recommend this company to manage your property.

Had a very positive experience working with Robert. He got us the right tenants and made regular…read morechecks on the property before it was rented. I appreciated all the communication and effort he put into renting my family home.

Trevor was great to work with. I wish him all the success with the Arrow team!…read more I rented a unit from them for about 6 months.

Wanted to provide an update that we ended services with this company. They were willing to lose a…read moregreat tenant due to the unwillingness to take out the addendum. They state this is now a standard contract. I've looked everywhere and can't find in CA law about this. We notified them (which was our right according to the property management agreement) that we needed that to come out. They refused and then took 6 months of property management fees out of our June rent!!!! We are now suing them to get that back. Do not believe the 4 or 5 star reviews now. Since they have added this non-disparagement addendum, you wont' see truthful reviews based on fear of eviction! You will see mostly high stars which is not based on actual representation.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I rented a condo through SDPPM for over 8 years and have nothing but good things to say about them…read more I primarily worked with Michael Stone as my property manager. He was always very professional, responsive, and timely with any action needed. The lease, rental process, and exit process was all very smooth and had no issues. I also had no issue receiving my almost full deposit back (I was only charged a small fee for a plumbing visit that was truly my fault). I would definitely rent from them again.

I'm updating as I get a lot of DMs about my review. I was pretty frustrated at the time. This is…read morewhat happened back in 2011. I have NO idea what changes have happened at SDPPM in the past 9 years. I think if you understand that as a landlord in CA that the property managers exist for the benefit of the tenant only (not the landlord paying them) then you'll be far better off than I was. I was ignorant of a lot of things as I was an accidental landlord and didn't have a ton of knowledge (hence hiring someone to handle it all for me). They rented my 700 sq ft condo (2 br, 1 ba) in University Heights to three people. A couple and a third person. That third wheel changed several times over the course of the one year I rented my place before selling. I was never notified of tenant changes. My neighbors kept me apprised. I allowed pets with prior approval. They had none upon signing the contract. A few months later, they had several and had started a dog-sitting business out of my condo (again- my neighbors let me know). When I contacted SDPPM to fix the dog-sitting situation and the lack of prior pet approval by me, they acted like it wasn't their problem to address. The tenants also allowed the dogs to pee on my enclosed balcony (upper unit). There was a clogged drain spout they were using to wash the piss down, but they let no one know (to my knowledge) that it wasn't draining and it flooded the unit below. Again, SDPPM acted like it wasn't their problem to handle. Took months of back and forth to resolve. I gave up, decided to sell the condo at a loss and SDPPM reported the final walkthrough was all okay. My realtor then walked through and found a broken window, so I had to go back to SDPPM and get the window replaced. Overall, completely unimpressed. I hope this helps, given the age of my review. I should have done something about breach of contract for allowing/ not knowing/ not caring about the dogs and dog-sitting service, but honestly didn't think of it. I just wanted to be rid of them as my property manager.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

My shower and bathtub was outdated and having issues. Doni came to inspect it and was diligent. The…read moreissue was well explained by him and now we can experience the improvement he's made to the home.

Terrible. Actually terrible. We had another property management company before hand who was great…read more Owners switched a month into our lease. This company has a portal that does nothing. You add the time slots, make sure you are home for the fix - yet no one shows. Took 5 emails, 3 calls and voicemails to get a plumber out to fix our bathroom sink filled with black sludge. DO NOT USE UTOPIA, THEY ARE UNPROFESSIONAL AND DO NOT DO THEIR JOB. I also heard are being sued by multiple individuals. Utopia no need to respond to this with some bland generic response. You are the scum of property management. I hope yall collapse. DO NOT USE UTOPIA Let's not forget I had the landscapers come up to me and say they haven't been paid in 6 months. Just a cherry on top for an absolute terrible property management company.

Workers were professional and respectful to me and of my property. Before leaving, they cleaned the…read moreareas efficiently every day, and double checked with me that all was good,

As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

Just toured the new apartments at Salt & Sea in Carlsbad Village and was really impressed. The…read moreapartments have beautiful new appliances, and the location is hard to beat with it being walking distance to the beach, the village, and great local spots like Steady State Roasting and Wildland. Sam, the leasing agent, was incredibly knowledgeable about both the complex and the surrounding area, and took the time to answer all of my questions.

Our experience with F&F Property Management was consistently frustrating from beginning to end…read more Getting ahold of anyone was almost impossible. We would call, leave voicemails, and frequently have to call multiple times before getting a response. When we had important maintenance issues--such as the building not having hot water--we were told to submit a maintenance request. However, even after doing exactly that, we often had to submit requests multiple times just to get someone to address the issue. There was also a constant lack of communication regarding scheduled appointments and maintenance. Things would be scheduled, we would have to follow up ourselves, and then we'd find out the appointment had been rescheduled without anyone notifying us. We also went through multiple different "property managers" during our tenancy. There seemed to be constant turnover, and the level of communication and follow-through never improved. We had a serious termite issue inside our apartment, and initially it felt like management was trying to dismiss/write off the problem rather than actually address it. There was also an issue with our smoke detectors. Someone came out for routine inspection and told us that some needed to be replaced. They left, and when we followed up about when the replacements would happen, we were told we'd be notified. They were never replaced. Months later, another smoke-detector inspection was done and nothing was mentioned about the replacements that had supposedly been needed. When we gave our 30-day notice, management wanted to begin showing the apartment. We were told we would receive the required notice before showings, but there were multiple occasions where we received around 30 minutes' notice instead. We shouldn't have had to repeatedly deal with unexpected showings after specifically being told we would receive advance notice. Even our final move-out walkthrough was frustrating. The employee was already 10 minutes late, then told us she would be another 20 minutes late, and ultimately arrived approximately 40 minutes late to the appointment. And now, after moving out, we're dealing with security deposit deduction reasons which are extremely vague , including a $250 cleaning charge. We were specifically told the apartment needed to be left "move-in ready," and we left the apartment spotless. The cleaning invoice provided simply says "Cleaning of entire house -- $250," without explaining what supposedly required $250 worth of cleaning. The biggest issue throughout our entire tenancy wasn't that everything went wrong--it's that we constantly had to chase management to get anything done or get basic communication. Maintenance requests, appointments, property showings, safety issues, and even the move-out process repeatedly required us to follow up ourselves.