Both of us ordered the Hot Bobbie which is Turkey, Cranberries, Stuffing, and Mayo, along with fries and Tomato Bisque soup. They all went together to make a satisfying lunch. We ate inside and there is plenty of seating. One surprise was that they had Cream Soda as a fountain drink, which you don't find in most other places. read more

Capriotti's Sandwich Shop - Salad Near Me - Frisco, Texas

Have ordered here a few more times since they changed owners, and you can DEFINITELY tell the difference. The interior is now well maintained and managed, and the sandwiches have been great. We've ordered basic turkey and also cheesesteaks - both have been delicious. Also must mention that the brookies are so dang tasty. I have to order two because my SO will steal mine! read more

It's a good place for a quick bite. Or large orders to go. The food is delicious and if high quality and the place is clean. read more

Capriotti's Sandwich Shop - They do catering as well - Salad Near Me - Frisco, Texas

Their ordering system really sucks, you have to order from an app, therefore you have to download an app on your own phone, What about us that don't have a i phone!!!! Took over 15 minutes to get an order placed. They give you a free sandwich for the trouble but then they make you purchase something to get the free sandwich. Who needs 2 sandwiches for 1 persons lunch? Not me. It took over 30 minutes to get my sandwich, so I had to get it to go and go back to work, No time to eat it. Horrible customer service read more

My husband and I stopped in for a quick lunch today and had a fantastic experience. We tried a few sandwiches and they were all delicious. Fresh ingredients and everything made exactly to order. We chatted with the owner, Joann and she was wonderful. We will definitely be back! read more

Capriotti's is... okay. Not amazing, not terrible, just perfectly middle-of-the-road sandwiches. The bread is decent, the fillings are fresh enough, but nothing really stands out. It feels like the kind of place you go when you're too tired to cook but also too broke for anything exciting. The service is hit-or-miss. Sometimes it's fast and friendly, other times it feels like the staff is moving in slow motion just to spite you. The prices are a little high for what you actually get - especially since this is basically just a sandwich shop, not fine dining. Would I recommend it? Maybe if you're nearby and starving. But if you're looking for something memorable, this isn't it. Capriotti's won't ruin your day, but it won't make it better either. read more

I love this place. I ate there with my family a few days ago The sandwiches were fresh, flavorful. The bread was soft and fresh, and the portion size was generous. The French fries are amazing as well. The staff was friendly, helpful, and made the whole visit enjoyable. The shop was clean, and my order came out quickly. Definitely one of the best sandwich spots in the area, and I'll be coming back to try more from the menu! read more

We used Flytrex drone delivery to try this place, and it did not disappoint. We didn't realize it was right down the street. The food was delicious, and we will definitely be ordering again. read more

Last time we ordered delivery from here we didn't get one of our sandwiches. Called up there and the lady that finally answered the phone did not speak English and was not able to get anyone else on the phone. So basically one member of the family had no food and they were unable to try and make it right. The sandwiches we did get were thin on ingredients (very little meat). Will not be back. read more

I love capriottis and get it when ever I'm near by the homemade turkey sandwich is so good and the mayo and provolone just compliments bread so well and the crunchy lettuce on top just makes it even better! read more

Capriotti's Sandwich Shop - Homemade Turkey small 8" - Salad Near Me - Frisco, Texas

Everyone should come and try this bomb!!! Service Food ambiance Clean read more

Capriotti's Sandwich Shop - Salad Near Me - Frisco, Texas

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We had a Wagyu Roast Beef Combo which was very tasty with a lot of meat considering it was a mini sub. The Bobbie Small sub was delicious and large in size, too large to finish at once. Ordered everything on Capriotti's App for credit applied for a free future order. Overall it was a great lunch plus service with a smile! read more

Fresh ingredients, big portions, and flavorful sandwiches -- Capriotti's is a great choice when you want something hearty and satisfying.

This location stands out in the best way. The food was made with intention and it shows. What impressed me even more was the leadership and customer service. You can tell the management sets a standard of kindness and excellence that every team member follows. I left truly grateful for how they take care of people. read more

The service was amazing! I was greeted when I walked in and when I left. I ordered the hot bobbie without cranberry, and it was really good! The ambiance was great as well, clean, welcoming, and just an overall great experience read more

Capriotti's Sandwich Shop - Salad Near Me - Frisco, Texas

Yummy food and good service . The owner is very amiable and friendly . Will surely recommend to my friends .

This location and the employees is terrible. Twice I have come here and ordered the "Impossible Turkey", which they didn't know what I was talking about. Get to know what you serve, this is totally ridiculous. Second, comprehend the English language, it was also very difficult to understand the employee speaking, half the time was a language barrier, half of the time arguing about the menu that they didn't understand, how frustrating! It was filthy gross when we sat down, food all over the table and chairs. PLEASE train your employees about what you serve when your electronic TV "virtual" menu is down and not working. Update: August 4th 2025 Received a reply back from this which posted a bandaid, not a fix. Even the management and customer service are terrible with addressing the real issue. It was not that they were just difficult to understand, they DID'NT UNDERSTAND! It was a "language barrier", enough said, they didn't understand what I was saying and also they were difficult to understand. I am not nit picking anything. It's simply difficult to comprehend on their end, not mine. I ordered literally off the menu, nothing special, not difficult. Still told me they didn't or could not do that, I was like "Huh? I have ordered off the menu before the exact same sandwich and you're telling me no you can't make it or don't have that kind of sandwich? I'm telling you it is a language barrier and they don't listen or comprehend what I am saying, so customer service needs to quit thinking the customer is wrong and educate and train your employees what you sell, geesh! The language thing is also quite annoying. If you don't understand what I am saying and also dont know what I'm ordering, maybe the hiring manager needs to be replaced so the company doesn't suffer bad reviews and less traffic due to terrible employees. I'm sure the staff are really nice people, but you need to employ people that can "DO" the job, what the hell happened to competent employees and competent management. read more

We love the cheesesteaks and fries! Even their "small" sandwich is bigger than what most other sandwich shops offer. The ambiance is great, and the new owner is very welcoming, accommodating, and provides excellent customer service. Definitely a place we will enjoy coming back to! read more

I really like this place... my son doesn't, says it has too much meat. So, If you like a really good Sammy, with customization available (extra mushrooms, no onions, etc), and a goodly portion of meat, this is the place. (I personally look for the extra protein!) if you're into a wimpy Sammy, this is Not the place! Lol read more

So this review space doesn't allow the amount of characters in this review to even explain the complete stupidity it was ordering a steak and cheese sandwich JUST steak & cheese, them doing it wrong even after the were reminded TWICE while cooking it but then watching the guy think he was going to pick the mushrooms, peppers & onions out of a steak cheese sandwich was mind blowing. After having to have the manager step in and tell him that picking out those things wasn't going to work clearly (based on the included photo) their original hope was to fill the sandwich with filler crap rather than the steak or cheese but just went with the oh well attitude and wrapped it up. Oh and this was $22 + tax Did I mention they didn't clean the grill bc there were still pieces of mushrooms and onions. Good thing my kid just doesn't like mushrooms onions or peppers, and isn't allergic, bc I'd be in there loosing my mind. What is so sad is the amount of business they are loosing bc old school amazing Las Vegas Capriotti's is EPIC so 1st time customers will never be back for sure. This location is a terrible imposter. read more

They food is amazing and always fresh. I would also like to give HUGE shout out to Mike he was excellent and he deserves a raise his customer service skills are on point in my book it's always clean in there we will definitely be back. read more

I've eaten from here a few times and usually have a consistently good experience. A few times have been off - things left out or ingredients not modified. But overall a pretty solid sandwich. I can only speak for the vegetarian options as that's all I've had. The impossible cheesesteak usually is not fully cooked and sometimes has had a bit of a metallic taste. But the vegetarian chicken cheesesteak is usually pretty solid and my go-to these days. Their fries are good too - like steak fries but thinner. read more

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Sandwich was just OK. The cold cuts weren't actually cold and had that greasy gloss like when cold cut meats are left out of the refrigerator for a while. The place was empty but it still took 15 minutes to make an Italian sub. Three out of the four employees were just either standing around or sitting eating. The one who took my order was the same one who wrapped the sandwich in the end and none of them looked like they wanted to be there. Like I stated, the sandwich was OK but for what you pay and get, might as well go to a supermarket deli. read more

Ordered a turkey sub and it is the worst sub sandwich I have ever had. Zero flavor the turkey is weird and so expensive. Its a big no for me. read more

Let me start out by saying I love Capriotti's - they had been in town and then left for a number of years and loved that they are back...and with fries! I love their cheesesteak and would always get that and the fries. They tend to be a little slower on sandwiches, but I get that because they're also cooking up the sandwiches and fries. The fries is why I took away a star. They had the best fries- like little crispy potatoes dropped from heaven- think the crispiness of skinny fries, but look like little thin steak fries- so yummy- and now..gone. Now in their place are the potatoey steak fries- gone is most of the crisp. I know some of you may be cheering- I'm just in the crispy fry camp and will miss those very unique fries. Makes me sad and superficially I have to say, I won't be back as much when I can go to JM for a cheesesteak and it's a bit closer. read more

Capriotti's Sandwich Shop - Potatoey steak fries. - Salad Near Me - Frisco, Texas

Food was terrible, it was cold when I got my sandwhich and the cheese wasn't melted, tastes like my meatballs were never even cooked. read more

Capriotti's Sandwich Shop - Salad Near Me - Frisco, Texas

I was looking for a late night snack and found this little shop... I was a little nervous heading to the location because I saw the reviews afterwards. To our surprise the drive was totally worth it. Ordered the vegetarian cheesesteak and vegetarian turkey The appearance was great. Full sandwiches and sampled a bite of the cheesesteak and it was yummy. I will come back to add pics read more

Food was good. Employees were incompetent. Hanging out lounging on the sunflower couch. Place has potential, but needs music and a better vibe. I'd pick up food there to go but would not stay there for any period of time. Also consider getting avocados. read more

I was stuck in the Dallas burbs for a couple weeks due to Hurricane Ida. I was really impressed with the food scene in Plano and Frisco. I had to try this place because I'm a vegetarian and they had quite a few offerings. I ended up getting the vegetarian turkey sandwich with coleslaw on it (The Cole). I thought it was really delicious. Their fries are also among the best I've had. They were very unique and did not need ketchup or other dips. It's a rather small and cramped place to eat during pandemic times. They were very busy. A couple times they were so busy that I decided to go somewhere else for lunch. But I'm really glad I got to try their food and I'll definitely come back the next time I'm in town. read more

Capriotti's Sandwich Shop - Vegetarian turkey with coleslaw on top (The Cole). Really yummy. Awesome fries don't need ketchup. - Salad Near Me - Frisco, Texas

Great food quality service Capastrami loves this place #Capriottis #awesome awesome food read more

Capriotti's Sandwich Shop - Great food quick service - Salad Near Me - Frisco, Texas

One of the best cheesesteaks I've had in Texas. The bread is incredibly fresh and I will be back to try the other sandwiches. I'm from New Jersey (about an hour from PhIlly) originally and so I know a good cheesesteak when I get one. Be sure to check out this gem in Frisco. It is a little bit hidden in a strip shopping center. I'll be back for sure! read more

Capriotti's Sandwich Shop - Philly cheesesteak - Salad Near Me - Frisco, Texas

We tried the Cheesesteak and Chipotle Chicken. When the sandwiches were delivered to our table, I wondered if the bread would taste better toasted. Nope. Bread tasted perfectly fine but the meats weren't fantastic. Steak was dry and chicken had a decent flavor but we wouldn't revisit Capriotti's. read more

Capriotti's Sandwich Shop - Chipotle Chicken - Salad Near Me - Frisco, Texas

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Had the wagyu french dip - melt in your mouth awesome! Service was excellent and staff are so friendly. Ate there - comfortable and casual. read more

Got a medium impossible cheesesteaks sandwich. There was barely anything to it. For an $18 sandwich- that sh!t better be amazing. Honestly, it was worth MAYBE $5. Oh, and being a vegetarian sandwich, they were sure to include some pieces of ham. Nice touch. (Sarcasm) Wish I saw reviews prior to ordering. Found it on Grubhub. Extremely disappointed all around. read more

Capriotti's Sandwich Shop - Impossible cheesesteak. $18 worth of nearly nothing. Impossible Cheese Steak - Salad Near Me - Frisco, Texas

The subs here are delicious. The Capastrami is one of my favorite hot subs in the area. They don't skimp on the meat and the sub combos are delicious. They even have a turkey and stuffing sub, you can't go wrong there! They are extremely overpriced though. I get it's decent quality meat but spending $15+ for a sub and a bag of chips is nuts when you have a few people to feed. Now to the reality: The staff is always friendly here when I have been. They seem to be working hard. However I would see more to-go orders placed online/phone taking priority over guests who are sitting there waiting for their food. Every time I go I need to factor in a minimum 15 minute wait for my sub to be made, even if no one else is in the restaurant. Last trip there was me and one other person with no one in front of us. It took my sub about 10 minutes, but then my friends salad (yes salad) another 10 minutes on top of that. Finally walked up to counter to see what the issue was and salad was sitting there. They gave it to me with no dressing and when I asked for dressing the kid behind the counter said it was already on it (it was not). They're just way too disorganized at this place. and having a sub come out 10 minutes before a salad, how does that even happen. I recommend their food because I personally think its great. But expect to have your time wasted and to leave with a headache if you decide to dine in. I'd recommend picking up instead. read more

30+ mins to make an online order. Buns on $13.49 sandwiches were tiny and greasy. No salt or spice of any kind on fries. Very sad as I used to love this place. Service and quality has gone down while prices have gone up! read more

Sandwich shop with Vegas roots right here on Little Elm / Frisco border. The Sandwich was tasty and I had the BOGO. The salad was fresh and plentiful. I only gave 3 stars due to the long wait and an error with the BOGO which created an overcharged receipt. I will give them another shot as I di not want to hold staffing issues against them on a busy Friday lunch period. The food was good and worth the trip. read more

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Tried Capriotti's for the first time this week. I was not that impressed. I had a salad with Turkey. It was ok but nothing special. The ingredients were fresh, but there wasn't even enough Turkey to taste it. I wasn't a fan of their bread either. I thought it was very over priced. read more

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I'm with fellow Yelper Polly S. I don't understand the low reviews here! I also ordered via Uber Eats after my bae, M, recommended it. I had the Chicken Cheese Steak sandwich and added mayo. M had the Impossible Cheese Steak sandwich and added both hot and sweet peppers. We shared a small order of fries. The fries looked like steak fries but they were flat, which was new for us. My sandwich was bussin, as the kids say. M thought mine tasted better than his. But he still enjoyed his a lot. And the fries are were tasty. The 8" sandwiches were filling. But I can't lie. As I write this review hours later, I wish I'd ordered the larger size so I could enjoy some more. read more

I let everyone else speak... now I will chime in. My truth comes from a place of raw, gluttonous passion for devouring every good meal - before all of you waste it. Owners and managers, you need to listen to me (and listen to that one other Yelper who was from Delaware who grew up eating at the original). What matters? CLEANLINESS FIRST and speed...THIRD. Focus on clean tables/surfaces, cross contamination, hands on faces, changing gloves, etc. Clean restaurants stay in business - even if they are slow in preparing food. Great food takes the Second spot and you have no issue there. I will wait for Good Food from a clean restaurant (and I spend money on food like its Christmas, so my thoughts on this actually matter). I don't eat fast food and I don't eat cheap food, so this place has tons of potential. Trust me. Slow down. Keep the quality up (like the Original location). Get the training done and you will be a staple for loyal, greedy customers like me. Ignore everything else. read more

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