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    Captain D's

    3.1 (34 reviews)
    InexpensiveSeafood, Fast Food, American
    Closed 10:30 am - 9:00 pm

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    I don't go all the time because it is so expensive but today I thought I would treat my wife. I don't know what happened but the person that made the decision to change the fish should be fired. It used to look like the chicken with the excellent breading, now it is so small it looks like a fish stick and the breading on it is not good at all, the same for the shrimp. Looks like what you buy in the frozen section at Walmart. I will never go there again and wast my money.

    This was my review for this restaurant 2 years ago

    Captain D's, at 6327 Broadway Blvd, Garland, TX 75043 Tues night after working 12 hours I wanted a quick meal. I ordered the 5.99 2 piece fish promo. When I arrived at the DT window I was told my total was $6.46 I gave the cashier my credit card after swiping it she told me she needed 2 pennies. I thought this was weird because I check my card and credit daily so I'm aware of my credit and card balances. I asked for a receipt and she called the manager over. He (Nathan ) asked for my card again she swiped it and gave me a receipt for $5.60 I was like this is weird. I pulled forward and checked my transactions on my cc and notice 2 pending charges. I parked went inside to talk with the mgr (Nathan ) I asked him what happened he loud talked me and said out loud (for everyone in the dining room to hear)you didn't have enough on your card to cover $6.46and your card didn't go through. He apologized jokingly stating I didn't mean to say that out loud ( but he meant it). I explained to him there's $9,000 balance on this card I'm sure there's enough. He continued to disregard me being disrespectful. I ask for the corporate office number he explained that it was a franchise and he was the contact person. I did receive a credit because I returned the fish. However never an apology. I've been going there for years because I like their food. It's seems as though there's some shady business practices going on with management and staff. I did also contact their corporate office. Beware check your receipts and ask questions if something seems suspicious Captain D's, at 6327 Broadway Blvd, Garland, TX 75043 Tues night after working 12 hours I wanted a quick meal. I ordered the 5.99 2 piece fish promo. When I arrived at the DT window I was told my total was $6.46 I gave the cashier my credit card after swiping it she told me she needed 2 pennies. I thought this was weird because I check my card and credit daily so I'm aware of my credit and card balances. I asked for a receipt and she called the manager over. He (Nathan ) asked for my card again she swiped it and gave me a receipt for $5.60 I was like this is weird. I pulled forward and checked my transactions on my cc and notice 2 pending charges. I parked went inside to talk with the mgr (Nathan ) I asked him what happened he loud talked me and said out loud (for everyone in the dining room to hear)you didn't have enough on your card to cover $6.46and your card didn't go through. He apologized jokingly stating I didn't mean to say that out loud ( but he meant it). I explained to him there's $9,000 balance on this card I'm sure there's enough. He continued to disregard me being disrespectful. I ask for the corporate office number he explained that it was a franchise and he was the contact person. I did receive a credit because I returned the fish. However never an apology. I've been going there for years because I like their food. It's seems as though there's some shady business practices going on with management and staff. I did also contact their corporate office. Beware check your receipts and ask questions if something seems suspicious

    Ordered 4pc chicken and this is what I got. Paid $9.68 and didn't even get a thank you. What a rip-off. Probably my last visit here!!

    I paid $9.68 for a four pc chicken meal, and this is what I got!! What a ripoff!! Probably my last visit here!! See the photo by clicking on the camera icon.

    Catfish Feast
    Randy A.

    Better than Long John Silvers. We had the Sample Plate and the Catfish Feast. Glad they opened one up in Garland, TX.

    a plate of fried fish and french fries

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    1 year ago

    Better than Long John Silver. Great senior menu open on Sunday. Fish and shrimp excellent

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    3 years ago

    Do NOT recommend this place , employees will overcharge you and then mess up your order at least TWICE, especially Bianca.

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    4 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    The food is hot and fresh and NATHAN the manager is amazing. This location is immaculate!

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    7 years ago

    I'm sorry Long John Silvers, but Captain D's has got ya beat. Great Service and Food. Plus there fish is not a greasy and crispier.

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    5 years ago

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    5 years ago

    Good was the food nice and hot fresh. Fries food was tasty and they gave plenty of condiment

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    7 years ago

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    8 years ago

    Over priced for fast food!!! The food is ok and the service is great it's just really expensive.

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    Ask the Community - Captain D's

    Review Highlights - Captain D's

    If you're not familiar, Captain D's is like Long John Silver's--but better in almost every way, especially when it comes to price.

    Mentioned in 4 reviews

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