I love the fried chicken so I tried the fish sandwich. It was a no! Taste like Gorton's frozen fish and cost a lot more. $5.99. read more

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This is always a must stop when I go back to Michigan. The do sell the lemon pepper seasoning. Doing a call order the service was good and ready at the timeframe they stated. There is seating. They also serve shrimp and fish, I haven't had an opportunity to try those as of yet. But wing which are full size are thumbs up! read more

Captain Jay's Fish & Chicken - Extra lemon pepper -10 Wings - Chicken Wings Near Me - Southfield, Michigan

I typically order the whole wings special tossed in lemon pepper and Cajun spice from this location. It never disappoints! Restaurant is always clean, although the lighting is very dark. The staff is so friendly and the wait is never more than 10 minutes. My food is always hot and fresh. It's truly my guilty pleasure. 10/10 every time. read more

my host was Tiffany and she was the most respectful most sweetheart and she made sure I was accommodated with my problem and fixed it

... DO NOT SUPPORT! Spend your money elsewhere This Capital Jays definitely has some areas of opportunities for growth within leadership and the organization. After ordering a 8 piece dark meal and it not being cooked completely throughout. We were told they could not replace it that night because it was the end of the night and they had already turned the fryers off. The lady manager we spoke to at the time just told us to call and have the meal replaced when we were ready. She didn't state anything about keeping a receipt or bringing the food back. So now fast forward to today and us ordering a $50+ worth of more food. I asked to have the meal replaced and the the current manager Vernon stated he could not replace the food without the receipt. I understand they have policies to abide by, but to lose a customer forever over replacing a eight dollar meal seems really absurd. I understand the policy for a meal replacement but the company should also empower their management to be able to replace a meal. Especially one that's only eight dollars. I know this is a fairly new location but this isn't the first time I received poor service regarding food quality and customer service. The 8 Mile location is no better. But until we can get consistent good quality food and service. I asked that you choose somewhere better to spend your money. I will be contacting corporate Monday, maybe we'll get some accountability. read more

Didn't realize this place was a chain and so happy there's one on Southfield Rd. For some reason I thought this was a drive thru, but it is not. But there is a tropical smoothie Cafe next door that's drive thru! Ordered combo 11 which comes with 4 wings, 8 shrimps, fries, coleslaw, bread and a drink. Service was friendly and helpful. Love love love the shrimp! read more

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My guilty pleasure, fried chicken wings with extra lemon pepper seasoning! My wings and french fries were delicious, fresh, hot and perfectly seasoned! *Pro-tip: ask for extra lemon pepper* The guy who was there was super friendly and was rocking out orders left and right! He was the only employee there at the time but was killing it! The only bad part of this visit was that all the tables and chairs were dirty, but I just wiped them down and devoured my food! read more

Captain Jay's Fish & Chicken - 5pc wing combo with extra lemon pepper. PC: a.bold.dish - Chicken Wings Near Me - Southfield, Michigan

Don't order from this location. I order 2 separate orders while waiting the cashier sneezed 3 times. She bent down to sneezing then went to the counter to put lemon pepper on my order. I wasn't sure if she sneezed before getting my order from the cook. But in a restaurant if you need to sneezed and food is being served you should leave the area where the food is. Because I wasn't sure if my order was uncovered at the time I left. When I got home and mentioned what happened, the order was for didn't want it and threw it in the trash. Covid 19 is still an issue. That was very disgusting and irresponsible. We won't be ordering from this location ever again. read more

Don't bother patronizing this place, unless you don't mind rude af employees and your order being wrong. After the guy from the back cocked an attitude, I walked out. No, I am not responsible for your dumbass co-worker getting my order wrong and no, I'm not responsible for your cashier having to ask you to adjust the amount because the 1st employee added something that I didn't order.But you are certainly responsible for pissing me off, which cost you/your boss $50 in food waste. Oh, and to the dumb b** who was laughing at the situation: keep laughing. That's why your adult ass still works at a fish fry joint. If you weren't so busy flapping your gums and goifing off, you too could move ahead in Life. Carry on though! read more

You get nothing. No sauce. No ketchup packs. No tarter or cocktail for the shrimp. Who the hell eats food bare. I paid $1.25 for .3 oz of ranch. Terrible. Food lacking flavor too. Never again read more

Captain Jay's Fish & Chicken - Jumbo Shrimp - Chicken Wings Near Me - Southfield, Michigan

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Worst captain Jay's in Deteoit. This place is a world star.com video waiting to happen. Service is super slow. For take out, add 20 minutes to the time they say and expect to wait another 20 once you get there. Food is either cold and under cooked or cold and over cooked. Who doesn't love dried out hard fried fish or grease soaked cold chicken wings. Their no refunds policy is a fight waiting to happen. When your service is slow and your food is not giving refunds to people who already waited super long is not cool. If captain jays won't stand behind their crappy food with a money back guarantee, why should we support them? The lady who answers the phone and works the front counter is way too nice and professional to work at captain jays. read more

I wish you can select NO STARS!!! They are thee worst. They need ALL need to shut down and go to an SBA class or two. Their service sucks from Detroit to Southfield. I'll NEVER give them another dime. They offer call ahead that they don't honor. Find someplace else. They ain't that damn good. They sell that lemon crack everywhere! read more

just ordered pickup my meal was cooked and they gave me the extra lemon pepper I asked for! I was scared to order because of bad reviews but when I called online the lady on the phone was very nice, gave me a kind attitude, and my food was good overall read more

Can always count in them to be quick and the chicken to be perfectly crispy. Branched out and tried the catfish and was not disappointed!

29652 Southfield Road in Southfield MI is the ABSOLUTE WORST location! The food is Heavy, Dark and Unappealing and so is the manager Vernon! The drinks were water and when I called to ask for the owners name, he refused to provide it to me and he became verbally confrontational and loud over the phone, I said thank you and hung. NEVER EVER AGAIN!!! read more

I gave them one star only because of the nice lady at the register. This is probably by far the worst location in the metro Detroit area. Wow!! I had to wait almost a hour for just a 3 whole wing dinner and a order of the Large shrimp! Well 30 minutes into waiting the confused young man in the back at the says "oh we're out of the large shrimp, can I give you something else's.. umm yea shrimp! Whoever owns this location need to get them in shape or close it! Horrible experience. read more

Really disappointed that the chicken was undercooked after driving a good distance to pick it up. read more

Captain Jay's Fish & Chicken - fried chicken on a paper plate - Chicken Wings Near Me - Southfield, Michigan

This place is clean. The customer service was great. However, I purchased 20 chicken wings to take to a setting. I was embarrassed because every wing had 1-2 inches of feathers sticking out. Did they just rinse the chicken or not. I called the next day to verbally tel them. I got a young lady she said Mam I wasn't on that shift. i am sorry. I wish I had taken pictures. Captain Jay's. I am done read more

They are always so nice. The wing dings with the lemon pepper are so good. With our 3 boys they don't last long.

The chicken is too salty but still tasty. The fish is great.

Purchased a 10 piece leg/thigh only to get it home, serve it to my son and have him ask me should it be red in the middle! Hell no it shouldn't. None of the pieces were fully cooked. This franchise serves paying customers anything and doesn't give 2 fux! read more

Chicken and fries were fresh with only a 10 minute wait. Cashier and staff were friendly. Wait area and dining room were clean. Will now drive past all other Captain Jay's locations to go to this one. read more

As a daily customer , they never fail to make me proud. The workers go through so much with thousands of orders daily and impatient/rude customers. i honestly commend them for that. So if you're okay with waiting just a couple extra minutes for some FRESH delicious food, it's definitely worth it read more

I ordered the perch/wings combo. They tasted like the oil they were cooked in could have been fresher. Normally, these items are very good. Also, the wings were smaller than what we have received in the past. I'll go again and hope the oil is fresh and the wings are larger. read more

Had an order delivered that was completely wrong. I can't even get a hold of this location as the phone is busy. Can't get a hold of anybody to get my order correct. What kind of business does that? read more