I can't say enough about this dealership, they were great. my husband arrived from New Orleans to…read moreMiami, and they accommodated him by having someone pick him up from the airport. It's not something they do on their own, but he did request it and they came through. The truck he bought was just like the ad displayed and they were in constant communication with me the entire time. He did have 2 issues: 1. The vehicle wasn't washed to his standards, but I have to admit he's really picky when it comes to washing our vehicles. 2. The initial salesman didn't tell him they needed a cashier check before he arrived. He was able to get the funds to them the very next morning, but that was an issue or him that night. Finance was easy to deal with as well. Now we have to give a shout out to a guy name Jose Espinoza. Why? because he took great care of my husband after the transaction was completed. He made sure he got to his hotel safely because he went straight to the dealership when he got off the plane. On the way to the hotel, he took my husband to grab a bite to eat and he was eager to do it. They had great conversation, and he made my husband feel like we were friends for years. I just want to say THANK YOU because they made his trip pleasant.

Eduardo -from Brazil - greeted us and treated us like high sticker car buyers…read more FIRST LET ME RANT After going from dealer to dealer wasting time on sales people who would promise inventory then have zero prepared and even zero to show us on the lot... that is IF they even showed up for us. Ed Morse, Sawgrass and Lexus North Miami made appointments with my daughter for a specific car she wanted and that they had listed. We drove ALL the way out to sawgrass and the sales person AND the car were no shows. Same in Lexus and no apologies but plenty of made up excuses and wait time. ONLY PRAISE FOR EDUARDO AT OLO We left the Lexus dealership and headed to Eduardo who we had an appt with the following Tuesday. We called him to see if we could come in (arrive at 7pm out in Opalocka) and he said sure that once on the lot even if it's past the 9pm closing time we are good. This promise he made good as he accompanied us the entire lengthy process of selecting, testing, purchasing, financing, insuring and driving off the lot at 11:30pm. He even filled the tank, put our plate on, and placed a purple bow on the car as a sweet gesture AFTER a long day where he deserved to go home. He was a gentleman to the end. BUT FIRST When we arrived immediately I'm impressed with the Huge car lot filled with plenty of models and all no older than 2017. Eduardo was spot on with what we wanted and he was able to locate the models we were going to like and afford - miraculously and meticulously spot on. He knows his inventory... and it changes daily. He arranged a test drive when we boiled it down to the Best Buy for us. OLO allows you to test drive for up to 20 min on road alone. Like Tesla... Anthony at the gate who checks you in and out of the lot was also an upbeat happy guy who brought a smile to our weary-with-the-process-of-buying-a-car-faces. And though the cars are dusty from being outside and some are smelly inside (every lot we found the same odd thing) the cars are impeccable: mileage wise all are average 29k as they were leases, and for that same reason are well taken care of. We saw one small ding on one car of the twenty we checked out. Many are even under warranty depending on make. We have 30k or three years left on our model. IMPORTANT Car fax info on all cars and Eduardo took us through to ensure we didn't get literally a lemon, accident, or damaged car. Points for him here too. The Ocean Detailers sticker on the car informs you that they are meticulously detailed before you drive off the lot and Eduardo reminded us of this too. This promise is met and my daughter drove off the lot with a brand new looking and new smelling Kia Niro that she is in love with! THE BUYING PROCESS Is lengthy because buying a car is. But Eduardo takes you through the whole process and lightens the load with his light hearted manner. As I mentioned before the steps need to be taken and are as lengthy as all the parties require. Selection, test drive, check license, finance, purchase, signings, detailing -happens while you dance the process and car is ready before you as you end the day with the insurance coverage , which is never a simple process. FINANCING Was made very easy and pleasant with Oscar who is a whiz in his area. We can't thank him enough for the time he took to make my daughter comfortable with the $ per month. He explains thouroughly and swiftly. Done. He handed us the tag, the decal and Eduardo put it on her car. With a purple bow and a full tank my daughter's first car purchase experience was a dream and have to say made fun to buy by the people there at OLO. Along the whole process we were given full attention (7-11:40pm) and treated with respect and regard. I compare it with my experience at Rallye Motors for an MB and there is no comparison. Thank you Eduardo and Oscar who you should ask for by name to handle your purchasing experience. We will be back for our next purchase and def recommend these two guys and the place.