Cancel

    Open app

    Search

    Off Lease Only - Miami

    2.5 (268 reviews)

    Off Lease Only - Miami Photos

    You might also consider

    Recommended Reviews - Off Lease Only - Miami

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Looks good in my driveway.
    Patt G.

    Buying a car can be a traumatic experience, or it can be a breeze. At Off Lease Only, it really was quite simple. This review is for the Miami location. The Palm Beach location was not nearly as good and I'll be reviewing that one separately. I had been looking for a particular car for a few years. I knew it would be quite some time before I could afford to buy it new, and buying a used car can often mean buying someone else's headaches. So, it's been a process of trying to find one. I decided to look into a lease-return. There were a lot of reasons why I settled on Off Lease Only, starting with their huge selection of vehicles. Also, every vehicle comes with a Car Fax and an inspection. You can read them before you even go for a test ride. Lastly, their price was unbeatable. I decided to compare vehicles, the vehicle I purchased was nearly identical to a vehicle I found locally on a car sale website. That site is fairly popular and lists cars for many dealerships. The difference in the vehicle I purchased and the one on their site was minimal. The price difference was about $4,000. Off Lease Only had the lower price for essentially the same vehicle. What you need to know about Off Lease Only is that they will add a dealer's fee to the price of the vehicle. That's about $300. Plus, many of their vehicles have been in accidents, but since they were under lease (and full insurance was mandatory), they have been fixed. You'd have a hard time telling that anything was ever wrong with them. The sales team were excellent. I dealt with Sebastien for most of the transaction and then with Oscar when it came time to do the paperwork. I can't say anything about their financing because I had my own, but Oscar was very friendly and helpful. Sebastien was great to work with and I would highly recommend both of them. There was another finance manager I spoke with on my first trip in, and if I could remember his name I'd tell you to avoid him, but I can't remember it. So, instead ask for Oscar. He was awesome.

    Jordan P.

    It was an easy experience to get the vehicle but turns out that's not the best. After driving home noticed the front passenger nor rear passenger power locks worked nor did the horn! Also, they sold me a vehicle with mismatched tires, I changed them quickly after but now the 4x4 system might be compromised thus resulting in a potential expensive repair to the transfer case. Either just be more careful when purchasing or just stay away completely.

    Chevy Trax
 White
 Off Lease Only
 Miami
    Rachel D.

    I was in the market for a new car and remembered what a great experience my boyfriend had buying his car a few years ago at Off Lease Only Ft. Lauderdale. I'd been shopping for about a month and had visited a few other car dealers, including Off Lease Ft. Lauderdale. I didn't find what I wanted there, so I decided to check out Off Lease Miami. The lot was huge, so many options. I walked into their main building and was greeted immediately and approached by Abraham. He was kind and asked what I was looking for today. I explained my car journey, and he walked me over to a computer, showed me how to shop their cars: by price, build, features I wanted, mileage, etc. He let me browse the computer alone which I appreciated. No pressure. When I was ready to test drive, there were 5 vehicles I was considering. Abraham was patient, didn't put any pressure on me when I was test driving. He went with me on my test drives, then I picked my car- a 2017 Chevy Trax. The process thereafter was long, lots of waiting and paperwork. I was able to trade in my current vehicle, as a down payment. RJ in financial helped me and he was great. He worked with auto loan companies to get me the best APR rate. When my monthly payment was higher than expected, we talked through options to lower the rate and how to pay less over time & reduce my APR. He was so helpful with my overall buying experience. I left happy, with my new vehicle! There was an issue with a notification light that wouldn't turn off, they tried to fix it, but the car needed more time for the issue to be fixed, so I needed to make an appointment for that. I live near Ft. Lauderdale, so they said they'd have the Ft. Lauderdale location call me to schedule my maintenance. I appreciated not having to go back to Miami for the service. The only thing that would have made my experience better, would be if we could have calculated the monthly cost & APR after my trade in before committing to a vehicle. So, if it was too expensive, I could have picked another car. CarMax does this, but it all worked out. Any way: Overall very, very happy! Their customer service is top notch! Just try to see about financing before committing to a vehicle, if you're very budget conscious. I think there is an option to estimate financing on their website.

    Our new ...
    Steph I.

    We bought our car a Fiat 500 just yesterday at Offlease Only in Miami Lakes Our sales rep Luis Rojas was great and helped us all throughout the buying process and made my dream come true since I m a super Fiat 500 fan and me and my husband ended up with a super immaculate Fiat 500 C 2017 convertible! perfect city car European made with a cool Miami style...we would recommend the professionalism and experience of salesman Louis Rojas and the Manager Frank Diaz and all the other guys working at Offlease Only Miami lakes ! Thank you for been there and working hard and make things happen! ! Stefania & Mike

    Patricio C.

    I would definitely recommend this place. Pricess are great, service is fast , and It was a great experience over all. Plenty of parking and friendly staff. Claudio Rodriguez was our salesperson and he was very friendly. Everyone greeted us with a smile. They had a food truck, vending machine, and social distancing was labeled everywhere.

    Alicia S.

    Many cars to choose from, nobody breathing down your neck , you get to look around without being hassled. Now I'm checking in as a lark with Yelp and a window popped up....claim your free tshirt whether you buy a car from us or not...ha ha ha, wait still laughing . Please show this to any of our employees...ha ha ha....the employees looked at me like I grew a third eye of something....we don't do that. Wait let me show my co worker. We don't know anything about this, never heard of it. For crying out loud at least remove it if you are not doing this anymore. Besides all this wear your comfy shoes, big lot and lots of walking.

    Wendy K.

    My husband and I went here for the first time to shop for a car. We were pleasantly surprised by the professionalism, by the size facility, and by the large inventory. We were greeted nicely by many people and felt welcome right off the bat. We knew what car we wanted to see, so it was brought around for us and reviewed with the sales person, Boris. We were happy to find out that we did not have to travel with the sales person and were able to do go for the test drive by ourselves. I think that makes a huge difference when shopping for a car. Their prices are very competitive and are under Kelley blue book values. There is a no haggle policy so the price is the price which we also liked as well. The biggest selling point is there is no dealer fee! I recommend this place for anyone looking to buy a used car.

    See all

    4 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Excellent choices of various models. One price, no haggles! You can take their financing or arrange your own.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel D.
    171
    21
    4

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 5
    Thanks 1
    Love this 3
    Oh no 0
    Photo of Alicia S.
    18
    59
    724

    7 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott C.
    12
    241
    29

    3 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kara K.
    209
    165
    1097

    8 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tara K.
    27
    42
    134

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Johnny P.
    108
    188
    4

    3 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Edward H.

    Edward H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marcia D.
    123
    97
    45

    7 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A C.
    0
    3
    0

    3 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Sharon D.

    Sharon D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bobby B.
    392
    116
    37

    10 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Business owner information

    Photo of Mark F.

    Mark F.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Off Lease Only - Miami Reviews in Other Languages

    Ask the Community - Off Lease Only - Miami

    How is this dealership as far as being able to finance troubled credit history ?? Thanks in advance

    They helped my wife and me we are extremely happy with them. We have three cars with the payments we… 

    Don’t See Your Question? Ask Away!

    You might also consider

    Autonation Ford

    Autonation Ford

    (174 reviews)

    Serviced my F150 to include an oil change and tire repair a few days ago. Easy appointment…read morescheduling, outstanding service and communication between the Service Department and the customer. Efficient, expedient and well experienced staff at this AutoNation Ford dealer.

    Complaint Description:…read more Dear AutoNation, I am filing this formal complaint against AutoNation Ford Miami due to your gross operational incompetence, deceptive billing practices, and complete disregard for customer care. Recently (August 5, 2026), AutoNation Ford Miami processed and shipped an incomplete parts order to my collision repair facility, yet billed them for the full, complete order amount. Because AutoNation failed to supply the necessary parts they charged for, my collision center was unable to finish repairing my vehicle prior to the weekend. As a direct result of AutoNation's administrative error and shipping negligence, I am now forced to shoulder three additional days of unexpected rental car expenses over the weekend. AutoNation's failure to do their job correctly has resulted in direct financial damages to me. Compounding this issue is AutoNation Ford Miami's appalling customer service framework, specifically a representative named Frank. When attempting to resolve this matter, I was forced to call repeatedly, only to be subjected to perpetual hold times exceeding 20+ minutes per call. This is not an accident--I feel it is a deliberate tactic utilized by this dealership to frustrate customers, exhaust their time, and discourage them from holding the company accountable for its mistakes. Desired Resolution: I expect AutoNation Ford Miami to take immediate responsibility for their error. I am demanding full financial reimbursement for the three extra days of rental car costs that I incurred solely because of their incomplete parts shipment and billing failure. Furthermore, management needs to address their internal parts-checking protocol, 3rd party delivery provider(s), and the deliberate stonewalling of customers via unending phone holds.

    AutoNation Honda Miami Lakes

    AutoNation Honda Miami Lakes

    (244 reviews)

    JC Was wonderful during our car buying experience. Highly recommend him since he went above and…read morebeyond!

    I had my 2025 Honda HR-V Sport and my 2024 Honda Civic Sport serviced at this dealership for the…read morefirst time because it was the closest Honda dealership to where I live. I was expecting the dealership to do a good service since they carry both the Autonation and Honda name. I didnt notice anything wrong with the service that they performed on my vehicles the day of the service, they reset the service required message on the dashboard, they suggested the required services, and the service advisor even gave me a discount on the additional recommended services for my Honda HR-V and found that I still had a free service for the Honda Civic. I did find it strange though that when the services were done the service advisor gave me the service forms for the Honda HR-V that I paid for but didnt give me any service forms for the Honda Civic (which was free), when I asked him about the forms for the Honda Civic he said that they would be sent to my email (they were never sent to my email). Two weeks later my mom was driving around in the Honda Civic and the metal splash guard from the Honda Civic falls off while shes driving home from the bank and she has the scare of her life when it starts to make a rattling sound scraping the road along the drive home. It looks like whoever performed the service on the two vehicles never properly tightened the bolts back on the splash guard after they performed the oil change on the Honda Civic and part of the splash guard came loose while driving. I tried to call the dealership to ask them what we could do about the situation but the phone number for the dealership just goes to an automated system with different menu options and when you choose the menu option to speak to a service advisor the phone rings a few times and then just takes you in circles back to the main menu when nobody picks up the phone. I am very disappointed with Autonation Honda.

    Miami Lakes Mitsubishi

    Miami Lakes Mitsubishi

    (10 reviews)

    I bought my 2025 Mitsubishi Outlander on April 14, 2025. The very next day, the car wouldn't start;…read morethe battery was completely dead, and I had to ask neighbors for help jump-starting it using another vehicle. On May 15, 2025, I went to Miami Lakes Mitsubishi to address the issue; they told me the problem was the battery because the car had been sitting at the dealership for a long time. They charged the battery and claimed the issue was resolved. However, on May 16, 2025, the car was dead again in the morning. I contacted the dealership again, and they asked me to return; they replaced the battery with a new one and said the problem was fixed. That same day, I set off on a vacation trip to North Carolina, but the next day, the battery was dead again. Throughout those two months, the car would only start with the help of a jump starter--which I was forced to buy because I was traveling through various cities. I returned to Miami on July 16, 2025, and went to Miami Lakes on July 17, 2025, to have the problem resolved once more. I sat there for five and a half hours waiting for them to find the issue; they informed me that the GPS was draining the battery while the car was turned off, so they disconnected the GPS and told me the problem was solved! Today, July 18, 2025, the car was dead again in the morning, and--just like every other day since I bought this *new* car--I had to jump-start it. This car clearly has a factory defect that the authorized Mitsubishi dealership itself cannot fix. I bought a new car to avoid problems, but the exact opposite happened. I am exhausted by this situation. Who is going to resolve this now? I'm going to have to find a lawyer and file a lawsuit against Miami Lakes and Mitsubishi, because I don't see any other way to resolve this.

    Thank you Johnathon for your amazing service !!! Love my…read morecar being serviced and miami Lakes Mitsubishi

    Miami Lakes Chrysler Dodge Jeep Ram - my durango

    Miami Lakes Chrysler Dodge Jeep Ram

    (75 reviews)

    Every time I come here for a service takes time so be ready to hace at least 2 hours free (weekdays…read moreor 3-4+ weekends). This time I came during the week with my little LO (4Months old) I thought I came prepared for everything, toys, food, etc. So when baby needed a diaper change after being at the waiting room for 1;15min my surprise was that they don't have a changing table. Restroom is big enough, they can actually have a chair for breastfeeding, since they have the room and people have to be here for hours. So after all that, the reason I'm giving 4 stars is thanks to Angel Pardillo Since he was extremely polite and helpful as soon as I came in but specially thanks to Jonathan Pavon, a young guy who went above and beyond trying to accommodate me, and requested to use one of the offices to give me some privacy to be able to change my LO's diaper! Amazing! After that he came to me with 2 bottles of water. 1 for here and 1 for the road. Yes I'm still waiting for my car (1hr & 40min so far) but after my experience I'm fine with the wait. Thank u

    My 2024 Jeep Wagoneer was towed to Miami Lakes AutoMall, and what followed was one of the worst…read moredealership service experiences I have ever had.The vehicle was at the dealership for eight days, yet based on my GPS records, it sat untouched for most of that time.I was initially told that the vehicle would be diagnosed and that the codes would be checked.I was given a rental car and trusted the dealership to properly inspect my vehicle. After only a short time, I received an automated message saying that nothing was found wrong with my vehicle.When I contacted my service advisor, I was told that the message was automatic and that they were still working on the diagnosis.I accepted that explanation and was willing to be patient. However, after six days of repeatedly trying to get an update, I was finally told that the problem was not the thermostat and could possibly involve the oil pump or another major component.I was also told that a technician had test-driven my vehicle and that it had turned off during the test. This information did not match my vehicle's GPS records.My Jeep has detailed GPS tracking showing its location, mileage, movement, and driving history.According to those records, the vehicle had not been moved during those six days.When I calmly questioned my service advisor about this, he said he would investigate and call me back.He never called and stopped answering my calls. I then contacted the dealership and requested a manager.I was told someone would contact me, but again, there was no meaningful follow-up.Because nobody was communicating with me, I had to personally return to the dealership with my daughter just to get answers. When I spoke with my service advisor, he gave me a completely different explanation.He told me that apparently my service ticket had been dropped or missed and that no technician had actually taken the ticket to diagnose or inspect my vehicle.This was extremely concerning because it conflicted with what I had previously been told about the diagnosis and supposed test drive. The service manager then reviewed the information and requested that my Wagoneer be brought back so it could finally be checked.According to my GPS records, the vehicle was returned to the dealership on August 21 and remained there for hours.Once again, nobody contacted me to explain what had actually been checked, what was found, or what the next step would be.My service advisor continued not to answer my calls or texts. The biggest problem is not even the repair itself.It is the complete lack of communication, accountability, and transparency.I understand that diagnosing a vehicle can take time.I understand that repairs can be complicated.What I cannot accept is being told one thing, then another, while the actual movement history of my vehicle appears to tell a completely different story. I have records, emails, call records, and documentation from this entire experience.I repeatedly had to call, leave messages, wait for callbacks that never came, and physically go to the dealership just to get basic information about my own vehicle. The most concerning part is that without GPS tracking, I would have had no way to question whether my vehicle was actually being worked on.I was initially told one thing and days later told something completely different.A customer without the time, knowledge, or technology to question the information they receive could easily lose days or weeks and potentially face thousands of dollars in repair costs without being able to independently verify what actually happened. I am not saying every employee at this dealership is the same, but this experience has completely destroyed my confidence in the service department.When you take someone's vehicle, especially a newer vehicle that may still have manufacturer warranty coverage, the minimum expectation is honest communication, an accurate diagnosis, accountability, and professional treatment. I am not posting this review for compensation, discounts, special treatment, or anything in return.I am posting it because I want other customers to know what happened and to be careful.I would rather see this experience lead to honesty, accountability, better communication, and real changes than receive something simply to make this review disappear. Document everything if you bring your vehicle here.Keep your repair orders, emails, texts, call records, GPS information, and every promise made by the service department. After eight days of this experience, I cannot recommend the service department, the service advisor, or any type of service at Miami Lakes AutoMall.This has been one of the worst dealership service experiences I have ever had.

    Off Lease Only - Miami - usedcardealers - Updated August 2026

    Loading...
    Loading...
    Loading...