Professional, friendly and quality service! I've been here for two cleanings, and the entire staff is always so wonderful. They go above and beyond my expectations. I recently had some questions about my insurance. Irene was thorough in communicating with me through email. When I called in about a separate question, Michelle, their office manager, really helped resolve that as well. I am trying to get my boyfriend to come here! read more

They are all so nice from the front desk to all the people in the back. Especially both dentist. They explain in great detail and listen to all my concerns. I really am glad I found them. I have already referred 3 friends, they love them as well. read more

dr paul michels and his staff provide professional dental care at it's best. the front desk staff is friendly and helpful and the office is very clean and comfortable and when you leave you are looking forward to your next visit instead of dreading it. parking is safe and plentiful too. read more

I had to change dentists because of a change in insurance. I researched the dentists on my plan and chose Cardinal Dental. I've been coming here for a year and a half. Fortunately, all I've needed were checkups and cleanings. I've had three cleanings from Ashley and I would rate them as the best ever. Much more thorough than anyone else I've been to. Thanks, Ashley. read more

I went in last Saturday to get my wisdom teeth removed, the last item on the list of things I needed. Overall it was great. There was an issue with the preauthorization from my insurance, but Irene from cardinal dental made sure to keep in contact with me and my insurance company leading up to the appointment to try and push it forward, and it worked. The whole process on Saturday went fairly smooth, I was very nervous but everyone was comforting and helped ensure it would be a smooth experience. I don't even remember leaving the office, but my fiancé tells me everyone was very helpful while I was still loopy and helped get me to the car. They had me come in for a follow up on Monday just to make sure everything was healing fine. Great overall experience, the staff is definitely the best part of it for me. They are all so kind and make me feel comfortable. read more

This place is very well run like a well oiled machine. Between the friendly front counter ladies, the insurance guy who helped me out figuring out the insurance stuff. The Dentist and his assists were very professional, patient and explained all the painful work that needed to be done. Everything was explained and I knew exactly what I was having done. The follow up care was better than I expected. read more

very happy to find my new dental office. Recently had to switch dentist due to insurance change. If you have Scan-Medicare delta dental insurance this is the dentist I recommend. No scams, no up sales. Easy to obtain appointments, fast efficient friendly service. My husband and I are very impressed. read more

Had a scheduled appointment for 2pm. Arrived at 1:45. There was a sign at the front desk stating staff is on lunch and will return before the end of the hour. At 2 I was checked in. At 2:10 I was told Nora was setting up the station for me. Did not get called in until 2:17. Why schedule me for 2 if I'm not going to be seen until after 2:15? Nora did not acknowledge that she was even late. It was very rude. I should have left at 2:15 and just found another dentist. read more

Wow. After the cleaning, we were told that we have really good insurance. And my 16 year old son needs to have all 4 wisdom teeth pulled now! Because they are impacted. But he got a clean bill of health. No cavities, nothing. We wanted a second opinion on the wisdom teeth. Just because it sounded odd that it is so urgent to take them out now. We went to another dentist and she absolutely disagreed. The teeth are still way too close to the nerve and could leave him with potential permanent facial paralysis. Also 2 wisdom teeth will just come in fine. and the other 2 might come in fine too. but we should wait a year to see. We were surprised to hear that Cardinal Dental missed 6 cavities. The upper left was very visible on the x-ray. They probably missed the other ones because the upper right x-ray that we paid for, the teeth were overlapping and you could not see anything on them. We definitely will not ever go back there. read more

Cardinal Dental was GREAT! I'm not a fan of the dentist but Dr. Paul Michels, killed my pain and assured me that this will be cake! I had number 19 pulled due to abcess and he got it done without a problem! I was there maybe a total of an hour! I even showed up 20 mins early and i got in the chair within mins of filling out the paper work. I definitely don't have one bad thing to say about this place! Great doctors and staff that actually checks on you and shows you they care! Also, A huge thanks to Brittney Terrell, for having me come to such a great dental office! read more

This review may get deleted, but hopefully this helps someone out there. RN here at cardinal dental for the first time. Went through Delta Dental - horrific insurance btw but that's not included in the rating. Background: negative history for drinking coffee, cavities, smoking, regularly bleeding/painful gums. I brush/floss regularly, was voted for best smile multiple times in my life in school due to the whiteness of my teeth. Guess they thought this is the type of person who needs a deep cleaning? So the star they get is for handing me an education pamphlet on periodontal disease and having a clean-looking place/1 nice staff member - the others? I'm not sure. First impression: bad vibes & shady AF. First thing they do is have me sign a bunch of forms regarding procedures/infection risks that they did not address verbally during the visit. The first receptionist seemed like she didn't know anything so I talked to the other one who wasn't nice, but she was efficient - fine. Next: I get called in, the first thing I get are XRs, I had good dental insurance since I worked for UCSD which basically covered everything, but nobody told me what the costs were. Luckily 1 staff member reassured me the first XR set is free. Next: Worst part. I sit down, the hygienist comes in, rude AF, briefly said she'll explain things after, then started calling out numbers on my teeth while probing. She then told me "you have infection going on and we need to do a deep clean", really pushing the severity of the issue- like if I didn't do it I'd die or something. When I tried to ask her more questions, she hurriedly said, oh the doctor's coming. How convenient. This left me with the impression that she didn't know the reason behind her actions and couldn't explain to me why I needed the procedure- just that I needed it somehow. Because of this, I felt very unsafe about the procedure because deep cleaning is definitely invasive. Next: Dentists. Providers generally develop a way to make it seem like they are in a rush without actually saying it. I could tell he was probably fed up with my questions by the fidgety actions (sighing heavily, folding and unfolding hands, looking in other directions), I almost wanted to say out loud, "Patients have the right to know the reason behind the procedures!" I asked about periodontal disease, which he said I had, that required that deep cleaning...yes there's bacteria, but is it good or bad bacteria? - he interrupted me saying, "it's not about good or bad bacteria!" and continued on his lecture of why I should get the deep clean. Well I then argued, "I don't see inflammation, they're non-tender, I don't have a fever, I'm just trying to understand this infection process you're telling me about." (He did hand me a pamphlet after, hence the star). After not being able to find bad stuff in my teeth on the xrays he tried to probe my teeth - but it sounded like scraping, so I winced and he stopped. Was he trying to dig into my teeth so I would need cleaning/repair/services that would cost $$? Who knows. I'm definitely the type of person who- if I don't need the procedure, I don't want to get the service, putting myself at risk for unnecessary infection. When they talked to me, I almost felt like I had no choice but to deep clean.. in a strangely suffocating-like way. Would not go back, mostly because I just don't feel like I could trust most of the people in the office. Call it a gut feeling if you want. Just my experience. While I understand deep cleaning itself is very much an established dental treatment, I did not appreciate the way the hygienist cornered me into it. Currently looking dental office that actually advocates for patients and have staff patient enough to explain the necessity of procedures as well as options. If you know any, let me know- unless they're scared of my honest yelp ratings. Unfortunately I had HMO and I hand-selected this dental office based on YELP REVIEWS, people! Come on... 4.5 stars? This is why I even have a yelp account. read more

This was my first visit and I have nothing but praise for ALL of the staff. The office is very nice and the staff is very helpful and definitely puts you at ease. I called in the am and they got me in in the afternoon. The dentist Mike (I don't remember his last name)was very very helpful, honest and very nice. I haven't had my procedure done yet but as of right now I would highly recommend this office (especially if you have a fear of dentists) For this being my LEAST favorite place to go, it was quite a lovely experience (and that speaks volumes). read more

MetLife In Network Provider! They take other insurance plans as well. Tried out Cardinal Dental for a routine teeth cleaning, and consultation about fixing the work from a previous dentist. Love my sparkly smile this afternoon. I had a pleasant, professional, and timely experience with everyone I came in contact with: Reception & Scheduling (Irene), X-Ray Tech (Ruben), Hygienists (Nora & Shayla), Dr. Siami, and the Office Manager (Michelle). Everyone spoke to me quite calmly, and in plain understandable terms. I received a detailed printout of a treatment plan, and had an in-depth conversation with Michelle regarding the costs, insurance, and my financial responsibilities. I'm feeling good about continuing treatment and preventive care here. I even got a new patient goody bag. Thank you! I see the poor review from the gentleman and his oral surgery appointment on a Saturday. I'm scheduled for a Saturday appointment and really hope I have a much more favorable experience. I was told that sometimes the unexpected may occur with a patient, or patients, ahead of me, so I at least have some warning that my appointment may be delayed. I'll update this later with my experience. All in all I suggest trying out Cardinal Dental for a teeth cleaning and oral exam. read more

Ive been going to this place for the past 3 years now and every time i get more impressed with this office and its staff They have good prices below average and better service than what i had in the past. had a cleaning done by their hygienist nora and she was amazing and very thorough. Front desk Irene and the manager are so helpful i highly recommend this place thank you so much read more

What a great dental office! Dr. Siami and the Cardinal Dental team were all wonderful--professional, friendly and so accommodating. As for my experience, I came in for a routine exam and found out I had a few cavities which needed filling.  I had never had a filling before and was nervous, not knowing what to expect. Dr. Siami was great. He has such a calming demeanor and explained everything he was doing throughout the process. And I didn't feel a thing--no pain, nothing! On top of this, the office space itself is really nice and modern. I've definitely found my new dentist! read more

I just have to say today was one of those times I was so thankful for yelp and its reviewers. We recently moved to the area and I was struggling to find a dentist with good reviews that accepted my HMO insurance but then I stumbled upon the reviews of Cardinal Dental and I called to make an appointment, the receptionist was beyond sweet and helpful and she was able to get my daughter an appointment within a couple days. My daughter was a bit nervous to go to the dentist especially with it not being a pediatric dentist but from the moment we walked in every single person was welcoming, smiling and going out of their way to make her smile and feel comfortable which made me feel so good as a mom. I can't say enough about how nice everyone was. The girl I believe her name was Bianca that assisted the dentist and also cleaned my daughters teeth went above and beyond to comfort my daughter, make her smile, giggle and above all just made the whole experience a lot easier for my daughter and myself. It's really nice to go somewhere that people really seem to enjoy their job and genuinely care about you. I highly recommend bringing your whole family here. We already have appointments scheduled for each of us. :) Also a quick note about the state of the art technology they use! Pretty phenomenal and makes the whole process of seeing the dentist a lot easier and more comfortable. Way to go Cardinal Dental!! Keep up the good work! read more

Cardinal Dental - My daughter Taryn smiling big at her first appointment at Cardinal Dental! Happy camper! - General Dentistry Near Me - La Mesa, California

SCAM OF A DENTAL OFFICE! I went to this dentist after searching for a new dental office after my usual dentist retired. I have only had 1 cavity in my life, so you could imagine my shock when I left my appointment at Cardinal being told I had EIGHT cavities that needed fillings, a crown and a replacement of an old filling, a night guard and a deep cleaning. Needless to say I was skeptical and decided to get a 2nd opinion before proceeding with any work....I went to a dental office referred by a family member for the 2nd opinion, and didn't mention what Cardinal had indicated in my exam.....and low and behold, I DO NOT HAVE ONE CAVITY. I am APPALLED that Cardinal would have done all this work on my teeth for no reason. You only get one adult set of teeth and they were going to permanently damage mine by performing work that was not needed. I will be reporting this office for fraudulence. Stay far away from Cardinal Dental!!! read more

If I could give zero stars I would! The doctors are great but the front desk is rude, shady and unprofessional! They submitted the claim to my insurance 4 weeks after my initial exam, they argued with me saying that my insurance was to blame for the late response! And they didn't submit the laser cleaning that I needed. After I called my insurance they told me that dental office should've submitted the laser claim and they would've covered at least some of it! I ended up paying out of the pocket! Those are extremely shady office, they don't submit the correct codes to your insurance and you end up paying more. I will never go back there and I will never recommend this place. Doctors are amazing though, however, the front desk ( all of them) are ignorant and rude! To: Michael I. When I spoke to my insurance and my pre-approval treatment plan was finally submitted after 4 weeks, I was told that the treatment plan never mentioned laser treatment. They also said that even if it is not covered, it is suppose to be part of the purposed treatment plan. Some insurance company actually track ALL their customers treatments The overall final decision for any coverage falls on the insurance company. Additionally, part of the reason for a pre-approval is so the customer knows their out of pocket cost, before they walk through the door, not having an additional $400 added in. read more

I am a health care provider myself so i am happy i found this clinic. After moving around many years and still attempting to get cleanings every 6months-year I KNOW how hard it is to find a good clinic. Everyone has different expectations. This meets mine. It is clean, comfortable and the receptionist and hygienist are so professional and friendly i have't had such great care since my childhood dentist! Maybe the cleaning could be longer? I think the hygienist did a thorough job. Even though it was a routine cleaning the dentist (dds) and hygienist took the time to answer all my questions about possible corrections for my defects. They are minor but i want to address them and in the past dentists don't want to address bonding or small chips. They were not pushy on getting services but michelle in the business office helped me understand my prices and options so i can save up:) I would really recommend to anyone who needs cosmetic tooth work. Also to anyone who has not been in years (because they explain everything and ask how comfortable you are) or even needs a routine cleaning clinic. They take insurance for that but this is not a discount or inexpensive clinic. They offer excellent cosmetic services that can be challenging to find because insurance will not cover them but they are honest about pricing and give discounts when they can. They even have financing options. read more

I will start off by stating that this Dental office has surpassed my expectations from the point of calling and making an appointment to managing my treatment plan. I have struggled for years to find a dental office I trust. I am extremely satisfied with the services I've received, the professionalism of the staff and the all over patient care is exceptional. I highly recommend this office. read more

My husband and I are very pleased with Dr. Paul Michael's calm and compassionate demeanor. We feel comfortable and reassured with our dental choices thanks to this caring dentist's sage advice and wisdom. We also wanted to give a shout-out to a wonderful dental hygienist named Mary, whose gentle respect for our overall comfort was amazing! Thank you, Cardinal Dental !!! :-) read more

Staff has great communication with patients . They explain procedure's and cost. They will try to find a schedule for patients if urgent services are required. Billing staff is patient and will try their best to obtain your insurance information. read more

We had our second visit for our 4-year-old son here and had another great experience. This was his first official cleaning and his hygienist was super patient with him, just like the first time we came. She let him hold the vibrating tool for his fluoride and also let him "mix the paint" (the fluoride). He was nervous and sensitive to the taste of the fluoride but she tried different flavors, put on a video for him, and, as noted above, really went above and beyond with being patient with him. His dentist was efficient and friendly and the front office staff didn't seem to mind us letting our son play with their hotwheels on the way out. The office was so prompt at seeing us at our scheduled time that our son didn't have time to play with them upon checking in. read more

I am a new patient and had my first visit last Friday. I was very impressed with the service I received from the front desk all the way to the Dentist. I am very picky about my dentist. My last dentist made a mistake on a tooth and it cost me a lot of money, time and energy. The staff at CD made me feel confident in their services and I look forward to working with them. read more

My dental insurance provider originally set me up with another dentist. However, I began to research different dental groups. I came across Cardinal Dental on my search and I am so happy I switched! The entire dental crew here is so nice. I love being able to walk in and they know me! That's the best feeling when I walk in. I'm not just another patient. I have had a root canal done, and it was the quickest and painless procedure. The best feeling is knowing that me being comfortable is a priority. I've seen dentists before, and some dont care to acknowledge me being uncomfortable. I'm looking forward to completing an extraction. I have referred friends to Cardinal Dental, and they are happy I did! Thanks, Cardinal Dental! read more

Excellent!! Very friendly staff!! Informed you the whole way through!! Gave many options & I felt like they truly cared!! Not the dental mill/ broiler room feel as you find with the big chains just trying to do the bait & switch, let's see how to get as much $$$$ as we can!! Keep up the good work!! read more

Very friendly staff and they gave me an appointment right away. I expected to have to make a second appointment to get the work done but they did a filling for me right then and there! The price was fantastic too. I'm sure they saved me lots of money. Dr.Michels was so nice. I plan to have my husband and son go there now. read more

It took me a long time to find a good dentist and Cardinal Dental is hands down the best. I was super apprehensive to get my wisdom teeth pulled and they made the process so smooth and easy. They also were so amazing with my daughters when they got there first cleaning done and were so patient, caring and sensitive to my oldest daughter when she had to get baby tooth removed. The dentist is patient, answers questions and talks you through the process whether your and adult or child. The front desk staff and assistants are just as caring and kind and have made going to the dentist, not a big deal in our household. Thank you for all you do! read more

I got a Groupon for X-ray, exam, and cleaning. I love going to the dentist and after losing my insurance I haven't been able to get to my regular place for over a year. I was hesitant and nervous about going to a new dentist but really needed the cleaning and with the Groupon price I couldn't pass it up. I am so happy! I love this place! They have great high tech equipment, everything is very clean, everyone is super nice and the dentist is great!!! The bonus is they have great prices!! I scheduled my 6 month cleaning and made an appt for my daughter. read more

We switched insurance to Delta Care that we purchased through Costco and selected Cardinal Dental based on Yelp reviews. The experience exceeded our expectations. The entire staff was professional, competent, friendly and accommodating. I appreciated the transparency of fees and the clarity of services available. We felt like we were in capable hands and didn't feel like we were being nickel and dimed. With insurance, the fees were reasonable and everything is up front. Overall, a superb experience. read more

It's always a pleasure to visit Cardinal Dental. The dentists & technicians are wonderful and do a great job of taking care of me. I strongly recommend them to you. Bob A read more

I was wonderfully surprised at what a together organization this is! From the greeting at the front desk to the wonderful technician Joe to the terrific care of Dr. Michael! I strongly give them a five star read more

I love cardinal dental. From the moment I walked into this place there was a different vibe about it. One of caring and professionalism. Nora did an exam and put me at ease with her professionalism and people skills. I knew I needed a new crown and a root canal and was very apprehensive. Dr. Dziura specializes in route canals, in fact that's all he does. Believe me, I didn't feel a thing! After that Dr. Siami fitted my temporary crown. I was in and out of the chair in about an hour. Two weeks later, Dr. Siami fitted my permanent crown in a matter of minutes. It fits perfectly! I highly recommend Dr. Siami and his staff. read more

I had an emergency situation and they squeezed me in. Though I expected to sprnd extra time due to lack of appointment...wasn't much longer than normal service. Appreciate the care and efforts to keep me comfortable and the thorough explanation of what was going to be done. Highly recommend Dr. Michels and his staff. read more

Went in for a cleaning, was charged an extra $400 for an optional laser treatment what was unnecessary in the first place and charged an additional $200 for the cleaning when my insurance covers 3 cleanings a year at not cost to me. I corrected their mistake on the $200 and asked about the unknown code D4999 "Unspecified perio proced, BR) which is the optional laser treatment. I asked about the why I was charged for the laser treatment when I never once mentioned an interest to have the procedure done and they replied with "In the clinicians opinion, they recommend you have it done since you haven't been in for a while...". Again, I make it clear that this was an optional treatment for clients that is not covered by any insurance that I am aware of, so I decline and asked to proceed with the cleaning.... Then, I was told they will not clean my teeth unless I pay for the unnecessary optional laser treatment because their opinion... In addition to that mess they alleged that I have 4 cavities, 3 supposedly where fillings that needed to be removed and refilled, AND I have THREE MORE teeth that required crowns.... I left their office with a quote of $11,580 that I needed to pay in order for them to proceed with the cleaning. Oral hygiene is a top priority for me and I take care of my teeth, for the staff talk attempt to coax me into paying for these unnecessary procedures then refusing to proceed with a cleaning when I declined the optional "laser gum treatment"... I could not believe it. It was unbelievably insulting and unprofessional in my opinion. I feel terrible for anyone that falls for their immoral practices. I changed dentist an hour later. I suggest you do the same or at least get a second opinion to make sure your not being taken advantaged of for procedures and treatment you don't need. read more

I had an amazing experience yesterday at Cardinal! Everyone was so helpful and kind. I had a chipped tooth that had started to hurt... I was there for about an hour ... Ieft very happy with my experience. Will be back in 2 weeks for my permanent crown. They will even accommodate you financially with making payments !! read more

I had my first appointment her about a week ago and I really like it . My dentist I've been going to for years retired so I've been trying to find a new one and it's hard to find a good dentist but this place was really good everyone there was very nice this will be my new dentist . read more

2nd Review: Now I took my 9 & 11 year old here for cleaning & maintenance. My insurance with work had switched, AGAIN, and it is SO HARD finding a good, reliable dentist that can work with my busy schedule as a single mom & the kids school & sports schedules. All I have to say is WOW! This office is GREAT! Very kind, informative, EFFICIENT, and very competitive with their pricing and fees. My little one had to have a cavity filled. They were very good at reassuring my son for the procedure and took care of business right then and there!! Not to mention taking care of BOTH boys cleanings, x-rays, & check-up with such care and expertise. I would highly recommend this place to friends, co-workers and family! woot! read more

Dr. Siami and his staff are very friendly, knowledgeable, and efficient. They seem to genuinely care about their patients. My wife and I are both patients and we are both happy we found Cardinal Dental. read more

I don't particularly enjoy the dentist - in fact, I dread it - but every time I go to Cardinal everyone is super friendly, the dentist is very efficient, and they do an incredible job in calming my nerves and addressing my issues. To make things even better the office is quite nice and always very clean. I would highly recommend them! read more