1. Care-A-Van

    1. Care-A-Van

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    Care-A-Van

    5.0 (9 reviews)
    Closed 6:00 pm - 8:00 PM

    Services - Care-A-Van

    Pet physical or wellness exam

    Pet vaccinations

    Care-A-Van Photos

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    Ask the Community - Care-A-Van

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    Douglas County Low-Cost Vetmore

    Douglas County Low-Cost Vetmore

    (8 reviews)

    THREE PROBLEMS We…read morewish we had have done our homework before experiencing the inhospitable treatment of both us and our 2 kittens. Since we are new to the area, (under 2 years) we were advised to go to DC Low-Cost Vetmore and like sheep we did. Our 2 kitty girls, just under 6 months of age went in to be fixed. We were told one price. When we arrived to pick them up, we were told now that it was $35 higher than the first amount we were given. When my husband told them that was $35 more than they had told us, they got snarky, indignant and clearly defensive! There was no need to react with such unprofessional behavior. We paid the amount, no problem, but NO one appreciates being told one price and then later told another. Then, they insult what intelligence we have combined by saying "no one there would have ever told us that price!" Hence the hushed hint of us being liars. What we think happened is that the first lady thought it was just one cat and not 2. (We did in fact tell the lady on the phone it was for 2 cats.) We made the mistake of not knowing the name of the woman there who gave us the first price. That was problem No. 1. Thus we come to problem No. 2. Picking up the crated kitties. Purrrrky was clearly unhappy and trying to adjust to coming out of her surgically induced kitty coma. Poor thing was hissing and could not settle in her crate. The lady who had been snarky with us, was also making rather unsympathetic mean comments about Purrrky being a mean cat. Wonder if she had ever had the human equivalent to what the kitty's just endured! Kitty Tilly was too groggy to move or express any discomfort. We didn't see problem No. 3 until we arrived home. We inspected the surgeries and on Tilly's tummy, there was the incision and near it were 3 burned patches of raw (postage stamp size) skin. The raw spots took 3 weeks to totally heal after scabbing over. We later learned that the surgery was performed by an elderly Veterinarian. Low-Cost is correct. Low in 'deed' and not worth the treatment by the staff. I will recommend almost anywhere but here. If you must go there, write down names and fee's and mind your animals manners!

    This is by far the worst vet I've ever come across. I've called a few times to ask certain…read morequestions and have been put on hold for up to 30 minutes...the other two times I called I was placed on hold and no one ever came back and I tried calling back and they were closed. They were rude when I said it was a problem. Then just yesterday it was time for my cats to get vaccinated and I showed up on time. There was one girl taking pets in. She told me there was one ahead of me....then a half hour goes by and no one comes out. I called no one answered. Then 40 minutes I went inside to see if they had forgotten about me. They rudely said I had the choice to keep waiting or reschedule because there were a couple emergencies ahead of me. I said why didn't anyone come tell me this or call me. They said they were trying to call me but that's a lie. I was outside!! Waiting for nothing with my two cats in the car with me!! I can't believe they did this. The way they are running things must keep running people out of there. I will never go to this vet again. Learn some customer service skills and how to run a smooth business before u schedule people!

    Canine Country Club and Johnson Hill Stable

    Canine Country Club and Johnson Hill Stable

    (14 reviews)

    Wonderful place for your fur babies. I was referred to Canine County Club by a co-worker. I…read moretravel to Roseburg from North Bend occasionally for work. I wanted to go camping at Dimond Lake. I need a place to leave my dog while working during the day at our Roseburg office. A few weeks before I contacted them faxed all my dogs needed info so they had it on file. My dog loved his day of play. I am so happy I have found a place to leave my dog either for the day or to board while I am travel.

    A few months ago I became interested in the CCC. I called to find out about their policies for…read morevaccination, flea management and also asked if they would accept blood titers in lieu of vaccination since my dog was a very healthy senior dog (13.5yrs). They hesitantly answered no, but then stated that they didn't know what titers were. A titer is when the blood is tested for antibody levels; usually a sign of immunity. I provided a brief explanation and they said they would have to ask the owners. I thanked the woman for her time and gave my number so that they could get back to me with an answer. Several days passed and I called again. I presented the same question, explaining that I was awaiting a call back. I was told they would have to get back to me. Several days passed and I called again to find out that the answer was no. I called other comparable dog centers in Oregon and asked about their policies. The majority would accept titers from a Vet. So I felt hopeful. I took my dog to the Vet who called CCC to discuss titers with them, thinking that maybe it was a misunderstanding of titers and the Vet could provide some education to help them feel comfortable. Nope. Seeing no other alternative we made the decision to vaccinate, but space them out. She received bordetella and rabies vaccine. The vet explained reactions and what to look for. She showed behavior changes within 1hr and progressively, to where she had a severe reaction. A severe seizure and has had more since. The CCC still required one more vaccine. I spoke with three different vets who recommended against any further vaccination. They explained to me that my dog posed no greater risk to other dogs or humans than any vaccinated dog. The CCC didn't bat an eye, they said I needed a medical exemption. So, I produced the exemption; then they said I had to go see another vet, a specific "trusted vet". Five days later I saw this vet who made the same assessment. They wrote a medical exemption and reassured me that the only animal at risk from not getting this vaccine was MY OWN DOG. This was the TRUSTED VET of the CCC, whose word was as 'good as gold'. The CCC employee said she would pass the letter on to the owners. The vet said the CCC could call with any concerns. As I was leaving, the CCC employee questioned the exemption from the "Trusted Vet". The CCC employee's information was misleading and inaccurate, and directly in opposition to several doctors of veterinarian medicine who had explained the risks to me in great depth. But I didn't want to push it, she was my only connection to the owners. I asked to speak to the owners a few times, but it was met with false promises, unreturned phone calls and all together deaf ears. I received a call the next morning after dropping off this 2nd exemption and was told they would NOT allow my dog. The reason: "they just can't put all the other dogs at risk." This is when I decided to write this. I did what they asked. I made every attempt to talk with the owners, Vets offered to help me and talk with the owners. I was told that the owners of the CCC would listen to the words of the experts but when the doctors spoke they didn't listen. My other MAJOR concern: This woman explained to me that if my dog-contracted leptospirosis that people and dogs would be at risk. First of all, the dogs are vaccinated so they are protected. If my dog becomes clinical ill she will be kept home. She would be the ONLY DOG to show signs or symptoms of carrying this pathogen, but NOT the only dog capable of carrying or transmitting it, potentially to humans. Vaccinated animals are less likely to show any signs of being infected. Transmission to humans occurs from contact with urine-contaminated surfaces on an area of broken skin or in a person's mouth. Lepto survives on wet surfaces and it is easily killed with common antiseptics. Apart from poor sanitation, dogs get exposed from contact with wild animals. This, and reading another review on google, causes me to question the education of staff, ethics and safety of this facility.

    Care-A-Van - vet - Updated September 2026

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