Anvar, the technician who worked on our washer was excellent. He was very knowledgeable and…read morefriendly. It took him no time at all to diagnose and replace the drain pump. He left the laundry room clean and was accommodating with multiple ways to pay for service. The price was as expected. He is in my contacts now for appliance repairs. Thank you Anvar, it was nice meeting you.

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

My fridge water and ice died and these folks were quick to get out same day; they did a quick…read morerepair first and had to come back next day for a more permanent solution. Good value and will work with you on the fixes within different budgets (and will be honest w the pros and cons of each) But what got me to write this review is my experience with Jose! Jose is THE GOAT! So helpful, friendly , knowledgeable , and will take time to explain what's going on and what the fixes need to be (and I generally like way more detail than your average homeowner). Give Jose a raise he's honestly one of the best repair professionals I've ever worked with in my 10yrs of homeownership (and my house is from the1800 so I've worked with A LOT)

Jose is THE MAN! He is great, actually came a little early after calling me,and immediately…read moreworked on the ice maker, gave it 100% . He ran through a number of tests gave me an initial solution - turn the power off for a couple of days and let the bladder thaw. Then before he left, he did one last check on the water line and solved the problem - no parts no additional costs. I was really happy and a satisfied customer. If he was a little prettier I would have hugged and kissed him on the spot! (just kidding!) My second time using these guys and they're great - professional, thorough, knowledgeable and most importantly very helpful! Fully recommended...

I can't recommend Advantage enough! I had been burned by LG repair and another 3rd party repair…read morecompany. By the time I called Advantage, I had been without a dryer for over 2 weeks. I called on a Friday morning based on their Yelp reviews. Once I explained my situation, Tom assured me he'd pull some strings to get a tech out to my house. That they did! The tech came out and tried to fix the old dryer, but it was unfixable. So he proceeded to install the new one (I had two dryers sitting as a result of the fiasco). All in all, they got me squared away, and the pricing was very straightforward. Hopefully, I won't need service again anytime soon, but if I do, I will call Advantage FIRST!

It is so hard to find an appliance repair company that shows up on time, can fix anything, and is…read morealso polite and clean. Advantage has all of those and then some. Kevin is so polite and nice. I almost want more stuff to break!! Honestly, great company. Definitely recommend.

This is the second time I have used Pac's for appliance Repair. He came on the same day I called…read moreboth times. He is reasonable in what he charges and knowledgeable I will use him again if I need appliance repair.

Very reasonable and easy to work with. Fair price as he fixed it for me without charging extra.read more

Found this place while searching for someone to fix my issue asap. Mike was quick and responsive…read moreeven arrived early. He arrived and fixed my refrigerator in 30 minutes, a little expensive for me, but it definitely beats having to purchase a whole new appliance. My refrigerator had stopped cooling and I had not notice the temperature was dropping till two days after, yes once all my freezer items had thawed out I didn't want to deal with the hassle of looking for the replacement and have to wait for shipping etc. As I was already frustrated having to throw everything away. Glad he was able to diagnose and fix all in the same day! Thank you mike for your great service! Definitely recommend.

We have previously used Hot & Cold on 3 occasions, twice for the dishwasher and once for our…read morewashing machine. Our experience working with Mike has been highly satisfactory. Last month, the dishwasher stopped working and Mike diagnosed the problem, sourced and then replaced the water valve at a fair price and we were back in business. This past week, water stopped flowing again and we feared valve failure or something worse. Mike was at our house the next day, on time and within 10 minutes of arriving had diagnosed the problem (I learned a little trick to fix it, too) and had the thing working perfectly again. He could not have been kinder and wouldn't take anything for the service. I am a customer for life and will recommend Hot & Cold to anyone. Thanks, MIke! Sincerely, Alan

Very friendly was able to point me in the right direction. Thank you so much for your time.read more

Placed a service call for dryer repair. Couldn't recommend Alpha and Roberto more! Very pleasant,…read moreprofessional, knowledgeable, timely -- totally transparent and up front about pricing. Will definitely be using again for future repairs!

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

Jose was courteous, super friendly most of all, he fixed my washing machine!!…read moreWe will definitely use them again, and will recommends to family & Friends.

Premium Appliance Repair provided us with outstanding service. Our exhaust fan went out on our GE…read moreProfile cook top & we thought we were gonna have to spend over a thousand dollars to repair it. Ted came out, diagnosed the problem, & even called around to find out if it would just be cheaper to replace it than to fix it...it wasnt!! Jose & James came 3 days later to install the part and not only did they fix my exhaust fan, but they also unclogged by freezer that was leaking water due to the drain being frozen...AT NO EXTRA COST TO ME!!! Premium Appliance repair definitely went above & beyond for the customer!!