This is a review for Caroline Glassell, who went out of her way to help us find in-home acupuncture…read moreservices for my dad, who had a major stroke (and then deep vein thrombosis). Regardless of where she was personally benefitting from it, she provided us with kindness and that extra effort, and it made all the difference in the world. With people like this, you just know you are getting the very best!

Very expensive and not caring - While workers were nice…read morethe admin was terrible- pushy and hostile to older folk

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

I have been lucky to have Roseanne in my corner for many years. Her knowledge in the areas of long…read moreterm care insurance, assisted living, and health care options has been extremely valuable to my wife and I. She is always available to answer your questions and point you to a resource or most important, show you a better option. Aging is not easy and you need good advice that is unbiased and caring, and experienced. My wife and I both feel that the world needs more people like her. John Mancini

I wish there were more stars to give Rosanne. My parents used Rosanne to purchase their Long Term…read moreCare Insurance 18 years ago. She did a wonderful job getting them a very good plan. During the last year my dad's health has declined and they have started to use the policy Rosanne sold them. They are extremely fortunate to have such a good policy and it was all due to Rosanne and her commitment to getting her clients the best policy that fits their specific needs. My husband and I just used Rosanne to find us a very specific type of Long Term Care policy. The industry has changed a lot since my parents bought their policy. We knew it was not going to be easy to find what we were looking for. But, Rosanne was committed to finding it for us and she was successful. We could not be happier. Rosanne is very professional and caring. She doesn't want to sell you just any policy. She wants to understand your specific situation so she can get you the best policy for your needs. I would highly recommend that anyone looking to purchase Long Term Care insurance contact Rosanne. Long Term Care insurance can be overwhelming to understand because there are so many different types of polices available. Rosanne will help you navigate all of it and find you the policy that works best for your needs.

Rude Pushy like used car salesman…read moreWon't assist unless you have check in hand and want to move in same day Tout employees don't get paid commission which is a cover up as their agency receives up to 40% of 1st month's rent. You've never heard of them for a reason Another predatory business harming vulnerable seniors and families Beware!!

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

Jackie has provided us so much guidance and insight into how to best support our son. We have…read morereally found a partner who helps and works with us. Liam has blossomed since he started working with Jackie. He has a newfound sense of ease and confidence that comes through the skill building work he does in his OT sessions. Seeing her is one of the highlights of his week and we are so proud of him and the work they have done together.

We feel so fortunate to have found Wonder Land OT to work with our 7-year-old daughter. Jackie is…read moredeeply caring, highly knowledgeable, and truly engaged in every session. From the very beginning, Jackie built a strong connection with our daughter, and it's clear she feels safe, seen, and supported in Jackie's care. Our daughter genuinely looks forward to each session and leaves feeling proud and empowered. One of the most meaningful parts of this experience has been watching our daughter begin to reflect on her own learning and body needs. With Jackie's gentle guidance, she is developing greater self-awareness and confidence in advocating for herself, both at home and at school. Jackie also makes a point to connect with us regularly, offering thoughtful insights and practical strategies so we can continue to support our daughter at home and partner effectively with her teachers at school. Her collaborative approach and clear communication have made a real difference for our whole family, and we're so grateful to have her as part of our team.

My in laws had reached the point in their lives when they needed in home assistance. We called…read moreHealth Care Connection. Nancy Mack, the owner, came to their home in San Rafael, assessed their level of needs and arranged to provide in home care givers through her agency at reasonable hourly rates. I was very impressed with Nancy's professionalism, caring attitude and assessment skills. I highly recommend her company if you have anyone who needs in home assistance. Harvey G. San Rafael, CA

From the owner: Founded in 1998, Health Care Connection is a locally owned home care agency based in Marin County,…read moreCalifornia. Health Care Connection employs home care aides who are carefully screened and supervised. All services are available 24 hours per day 7 days per week. Owner, Nancy Mack, RN, PHN, has two decades of service in Marin County. Our professional office and on-call staff are always available to help you. We welcome all inquiries. Health Care Connection Services: Bathing and personal care Meal planning and preparation Medication reminder Safety supervision, assistance with transfers, daily exercises Companionship, caregiver relief Home management, transportation, shopping Light housekeeping Health Care Connection Provides: Free RN assessment and supervision 24 hour staffing Weekly billing and payroll Insurance coverage and bonding Criminal background checks

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

my wife had some surgery and was not able to care fully for herself. I had some activities that…read morerequired me to be out of the house for many hours a few days after her surgery, We did not realize how much care my wife would need and at about 8:30 in the evening I reached out on line for help the next day and the day after and Michael responded very quickly and had someone available the next morning. The aide worked out extremely well and we are truly grateful and very pleased with our experiene and will call upon Michael again if the need arises.

Carolyn is an extremely congenial, compassionate, knowledgeable, caring, and very much hands on…read morecaregiver. She is fully passionate about, and engaged in, her work. We consider ourselves exceedingly fortunate to have found her, and to have engaged her care for roughly five years. One chance in a million one could find anyone better. From the heart.