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    Carleton Hall

    4.0 (4 reviews)
    Closed 8:00 am - 1:00 pm

    Services - Carleton Hall

    Catering

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    Shandon Court

    Shandon Court

    (161 reviews)

    $$

    Baby shower over this past weekend was wonderful. Room was beautiful and the service and food were…read moregreat. We had chicken francaise, steak Diane and custom omelettes.

    I attended my daughters Bridal Shower yesterday at Shandon Court. It was a nice affair but a couple…read moreof things bothered me and not the restaurants fault really, just things one should know if planning to have an affair here. There is no elevator. The catering room for a smaller party is upstairs and there are about 20-25 steps to climb up. My daughters Great Aunt could not attend the shower because of this as she is not well and could never climb the stairs. Especially, the rest rooms are downstairs! Something to also consider for people who will have to carry heavy gifts up those stairs, you'll be carrying everything down! There was a baby shower taking place in the downstairs catering room which was huge so if your event will be a big one, this shouldn't affect your decision to visit here! I knew that this venue emphasized their restrictions on decorating, no hanging things on the walls, taping things to furniture, etc. But, right there sitting on the table was a sign in an upright stand stating this. It didnt belong there and that was just very tacky to me! Service I have to say was very good and the staff was attentive. They accomodated me with a Ceasar Salad as I couldn't eat the choice of salads selected ahead of time. The food was OK, nothing stood out to me to say it was delicious but the guests enjoyed themselves! Rhe cookies and pastries were very good! The occasion cake was presented very nicely on the outside but the filling inside was mostly cake and whipped cream. There was just a sliver of strawberry filling so that was a little disappointing! I may go back for dinner one night to try their regular menu. My review was based solely on my experience of having an affair here!

    Jackson Hall American Bar & Grille - Another view of my warm Connecticut lobster roll, poached with a little butter and no chives as requested. YUM.

    Jackson Hall American Bar & Grille

    (453 reviews)

    $$

    We have been wanting to come here for a long time and finally had the chance!…read moreFirst I would like to say that every single human that we came across, whether on the phone or in person, was extremely kind and had great customer service etiquette. I am a firm believer that this is just as important, if not more, than the food! First notable was Sydney, over the phone. We thought we were going to be late for our reservation and she assured me not to worry. They normally give a 15 minute grace period, but she knew we were celebrating a 50th birthday, an 85th birthday and Mother's Day (the week after). It was only four people but a big deal to us. Thankfully, we weren't late, traffic cleared up and we walked in exactly at our reservation time. It was a beautiful afternoon. 3pm on a Saturday and the small wrap around lot was packed. We got lucky as someone was pulling out, but people were parking in other surrounding lots and walking over. When we left, we also saw people parked on the street and in the huge shopping center across the street. Outdoor seating in front of the restaurant was full. There were palm trees and umbrellas. The numerous front doors to the restaurant were closed and it was frustrating because there were runners, wait staff and people trying to get to the hostess station and to the bar. Having my 85 year old mom navigate all this was tough. But once inside, our table was ready and waiting for us. The hostesses were handling the chaos of the people and the phone with a smile! We were given regular menus and a lobster roll and drink menu upon sitting down. Also, bread/dinner rolls. They were ok. There were 10 different kinds of hot and cold lobster rolls to choose from. It seemed that every table around us had at least one served to them. While we were looking and trying to decide what to order, Aurora came over to introduce herself and take drink orders. She was also super kind, accommodating and knowledgeable. She explained that she could adjust certain things, take things off the lobster rolls because they are made fresh and tended to the picky eater at the table. I live having a waitress that is patient and knows what she's doing! Two lemonades, one soda and a mocktail called Momma Said Mock You Out, came to the table. All good. Also ordered was a fried calamari appetizer. It was plentiful for the three of us that tried it. The marinara sauce was yummy. The calamari was fresh and had legs (my fave). But the overwhelming flavor of "fried" took away from the flavor of the calamari. It was crispy but it tasted like reused oil in the fryer maybe? Other than that, it would have been excellent. Not one piece remained. For our entrees, one chicken franchese over linguine, one order of seafood Spanish paella, one order of sliders with cheese (onion rings changed to fries) and one Connecticut lobster roll poached in light butter, no chives. The chicken franchise was not like you get in an Italian restaurant. It comes with cherry peppers and topped with mozzarella cheese. We held the peppers. The sauce was thick and rich, not light like we're used to. There was a lot of mozzarella cheese melted on top as well. Both of these things overwhelmed the dish. But not in a bad way. Just...different. the chicken was fresh and plentiful. The Paella. It came in a huge pot with a cover on it. It was HOT and HUGE. Lots of rice. Lots of flavor and it was eaten at home for 2 more days. The person who had it says it was good. Three sliders. Not good. They were overcooked. Buns bland. Burnt meat around the edges and had no flavor. Just covered up with American cheese. Ketchup saved what it could and two got eaten. The fries that came with them were "really, really good!" The Connecticut hot lobster roll. The star of the show. We got the one where we could taste the lobster. It came just as ordered, poached in just a little bit of butter with no chives. The bun was toasted and fresh. The lobster was a little chewy but plentiful. There were big chunks and lots of claw meat. No shredded pieces to cut corners. It came on a metal tray with a taco stand to keep the bread from getting wet. It also came with fries, coleslaw and a small pickle slice. It was fresh lobster and it was delicious. I'd definitely go here just for this. We were checked on often. Free drink refills. Extra napkins. No paper straws. We were going to do birthday celebrations but everyone was in a food coma. Side note- Ladies room was half inoperable and disgusting. Garbage on the floor. One of two stalls broken. Smelled of urine. Sink and floor wet (dangerous) and a line due to one operating stall. Please address this as it was not safe, can ruin an appetite and hold up the timing of everything else in the restaurant. All in all, I would like to go back and try more food. I only took off one star because the good outweighed the bad. My suggestion-open another location! Thanks for a memorable dinner with my special people!

    Sat outside for lunch. I was impressed with the Lobster…read moreroll- $38, but worth it. Tried the Maryland one with lump crabmeat- next time i will just get the original New England or Connecticut- Calamari was nice and plump, my friend said bit plain, but i love it with marinara sauce. The waiter was nice but not accomodating. We asked to get alittle shade at our table and he said there's nothing they can do about it. My friend and I together moved the picnic table alittle closer to the umbrella. Asked him to give us separate checks- only two checks- he denied it saying he can't do anything about it because of the boss. Never had this happen to us at a restaurant esp a pricey one. Did not ask for 8 separate checks. Hopefully if we do decide to go back, we will get a more accomodating waiter. Otherwise, we liked our first time food experience there.

    Carleton Hall - catering - Updated May 2026

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