I visited the original Carlo's back in Cake Boss' heyday. I was not impressed at all. My wife and I ordered the lobster tails and were totally disappointed. I vowed to never return until I came upon this Carlo's. I ordered the lobster tails again and must say they were fresh and delicious. Crust was flakey and filling was so good. I went on a Friday around 12:30 and the place was all mine, empty. I do agree that the pastries were pricey. read more

To me, all good eateries should have their 'signature' item(s) on their menus. The item that puts their name on the map, and keeps everone coming back. Carlos absolutely has one of those, and it comes in the form of a cream filled lobster tail pastry. There are plenty of local bakeries that sell cannolis, or cupcakes that will be just as good, or even better than Carlos. Fine. After all, taste is all a matter of opinion so in the end you make that choice. What needs to be realized here is that Carlos makes something that for one, you can not get any place else, and two is incredibly delicious. Probably the best pastry item I have ever had. So when you go to Carlos, you would be remiss if you didn't walk out without a lobster tail or two. After all, it should be why you came. read more

The only bakery in the area that made the cake my daughter wanted for her graduation .

Came here to pick up some goodies for Turkey Day dinner...The cupcakes were subpar. I mean, they were ok. Maybe I was expecting more because of the hype? I was probably thinking that the cupcake would explode in my mouth and make my mind go blank. Nope, no convulsions but the cupcake was just ok to me. Now, that lobster tail... THAT was what garnered me the hero of Thanksgiving pastries! It was actually really good. It wasn't too sweet-which is what I was expecting because it's full of cream- but it was really mellow and had a great flavor. I'd go back for that alone. Cupcakes? Nah, I'll leave that up to Acme/Shoprite or something. I'll go here for specialty items. read more

For the price and the hype, i would think that it would taste a little better. I got a couple different cakes to try because i was excited to try it since carlos bakery is hyped up. Its not too expensive for fancy cakes. Around $6 a piece. The cheesecake was not sweet enough , honestly a little bland. The slice cake was good, specifically the birthday cake. The eclaire was not good. So overall. Not a bakery of my choice but not the worst. read more

Decent bakery, but did not live up to the expectations I had. I'm sure the original bakery in Hoboken is much better some of the treats I've gotten have had a "frozen" taste to them. Lobster tails and cannoli's were fantastic though! I was at the grand opening and waited in line for about 7 hours but it was very interesting and I enjoyed it. I hope they do well and I recommend you stopping in just to get a taste of what the Hoboken bakery is like. read more

So happy when this location opened! First time trying the Lobster Tails and Tiramisu here, which were amazing! Don't like the process of ordering though. There is no line. Grab a ticket, wait for your # to be called, order through someone with an ipad, and wait for your name to be called to pay. The whole time I was wondering why can't the check out people take my order as well? I don't know about everyone else but I think there are just extra unnecessary steps that should be taken out. read more

Worth every bit of the hype! Best apple crumb pie I have ever had! Don't be intimidated by a line...they have at least a dozen people working the counter and since they are from Hoboken, Carlo's definately knows how to handle a crowd! Take a number and enjoy the eclairs, cookies, and home made cakes and pies. The Cake Boss rules! read more

I have been here 3 times and so far I really have enjoyed everything lobster tails (I'm addicted), mousse, cupcakes (these were a little dry but good), chocolate chip cookies, macaroons (coconut ones delicious), and something that was like a donut with cannoli filling (amazing). This is not a typical bakery it was definitely worth coming back again and again! read more

I decided last minute to order instead of bake a cake for my daughter's birthday. I called Carlos's and they put it together, exactly what I asked for and very quickly (in less than two hours). The party had a Starbucks theme and the person found a picture online and re-created it, very creatively, on very little notice. Yes, it is a little expensive, but was worth it, great service, very attractive result -- everyone loved it. read more

Over-rated. Expensive. Been there 3 times. Cannolis not up to par to other fine bakeries. Rainbow Jewish cookies dry @ $8 for 8 thinly sliced, small cookie cakes. Mini cheesecakes not creamy or moist at all and very bland. Cream puffs were good and Napolean was pretty good. Italian cookies dry and tasteless. Very disappointed. Obvious that the Hoboken standard can NOT be maintained at satellite locations, if it even has one anymore. read more

Food is delicious...staff is polite but I felt rushed during the ordering process. Would've gotten more stars had we not felt rushed...!!!

The customer service was horrible. The place was being run by a bunch of kids with no one in charge. It took a half hour for me to get any service when I was first in line and that only happened because I asked to be waited on. The staff was rude and rolled their eyes constantly. The cake tasted good but the writing I had done on it for a birthday looked like a toddler wrote it. I will never go back to this store; the cake couldn't make up for such horrible customer service. read more

Nice addition to the plaza. The cupcakes, cookies and brownie we got were good. Nothing out of this world, just really good.

Going to open up with saying I love bakeries just all of them! They are just so welcoming and smell wonderful. The second you walk in you can smell the fresh made cannolis through the store. The employees (two at the time) were both very helpful and worked on ipads to help speed up the process no slow cash registers. I got two cream puffs and of course the small cannolis. they were exactly as expected. nothing mind blowing but definitely an enjoyable stop for dessert. read more

Waited in line for an hour on Father's Day weekend. Lobster tail and canolis were very good. The filling was light and fluffy and just right. But the service was terrible. I've been in bakeries before with longer lines and 2 people working and done in 10 min. The entire process is chaos on how they take the order then walk back and put it on a computer for inventory then walk all over doing what seems like craziness all for every customer ordering just a half dozen cookies or pastries. And then I get home and was never given an m&m cookie that a paid for!!! So mad! read more

Great place, delicious treats. I saw all the previous reviews talking about the lobster tail so I had to try one, YES it was good. The prices are high but you get what you pay for read more

Went in knowing the prices would likely be higher than most.We were correct. The rhythym and m.o.o is haphazard and needs a fix.Granted the take a # thing helps,but the floorplan is laid out poorly, and makes crowds around teh showcases which one would like to browse upon.They lost some additional add on sales from us b/c we didn`t see this or that. The fare is ok- the cookies (Rainbow,Rugelach) at $19.95/lb were above average but probably not $20/lb above. The counter person we had was knowledgeable.She was efficient but hurried. We drove a short way for this.Would we drive there again? Not specifically but if we were in the area and needed sweets to entertain or nosh on we don`t mind it but don`t find it extraordinary enough to venture out to. We ordered a bucnh of small items to sample and most of the fare was pretty good and a notch or 2 above the supermarket. read more

Really enjoyed the lobster tail and other desserts. I used to go to the original years ago and always enjoyed it. While this wasn't as good as it was back then it was still great. The ordering process in the bakery is very efficient. I went in at about 830 at night and the selection was still good however the conoli shell was a little stale. read more

Everything they have is delicious. It's a bit over priced for an Italian bakery. The lobster tails are out of this world. Make sure you get a fresh filled one! read more

I went to this bakery on a Saturday, at 3:00 pm. The place was empty except for one other customer, no rush, no squishing against other people, space. We don't to sit at our own table and my little sister ran around the whole place! We bought 3 cupcakes and 2 cannoli, and also a coke. It cost 15 dollars, which I think is perfectly fine because it was delicious, so I'm not complaining. I got to have a great little chat with one of the workers, telling her that when I turn 16 I will be applying for a job there, because baking is my thang. She was very kind, and told me she can't for me to work there. I love this bakery, and I have no clue why the rates are so low. read more

Having visited the Hoboken store in the past thought I would visit this one as well. I like the Biscotti and Nut Bars. Not too interested in much more. However, maybe the Canollis but it takes forever for them to get filled. The other problem is the use of the I Pad. Takes way too long. Boxes, since they use them for everything why doesn't someone think that maybe they should pre fold them. Yes, because that is all they use. Why can't some things go into a bag? Untill they fold a box, just takes too long. So I think I will first see if there is no line before I return. Can only think they are waiting for a box read more

Roses are red. This bakery stinks. I spent most of the night, over the sink. I was so excited to try this bakery, I could hardly contain myself. It turned out, this is very literal. I, along with 4 others, spent the night violently ill. My guess is from soured creme in the overrated, under-cooked, over-priced cannolis we purchased. Or maybe it was from soured milk used to make their baked products. Whatever it was, it not only lightened my wallet, but my intestines as well. Shame on you, Buddy! read more

What a total disappointment! I was so anticipating the wonderful treats that I thought Carlo's sold. I would have been better off buying an Entemanns's boxed cake. I was so sick from the cream in the overpriced and overrated eclairs and cream puffs. By the way, the over-touted crumb cake - it is all crumb that is so hard you can break a tooth. Didn't anyone tell this guy that baked goods, especially cream based baked goods, don't have a long shelf life? I wasted my time and money. Hopefully, this review will save someone else. read more

The service is atrocious. You are greeted as soon as you walk in the door but trying to place an order, you might as well be invisible. The place was empty with just one other customer and myself and no one cared to take my order. There were 4 employees there. They were working on cakes, stocking the case, and one guy walked away from us, and went straight to the sink and started washing a baking pan! I finally had to yell "who are we supposed to order from" before the bald headed fck said "what can I help with you with?" Terrible. Got a cannoli and a lobster tail, by the way. They were just ok. read more

Never heard of this place until My boss asked me to get her a cannoli and lobster tail from here! Since then I've been coming back. Oh my goodness deliciousness in one place! Their red velvet cake I ordered for a baby shower was to die for! I won't go anywhere else! read more

My friend came for a visit and brought an assortment of desserts from Carlo's in Marlton . The small cheese cakes , custard cream puffs , chocolate cream puffs and lobster tails were fabulous . The lobster tails are filled with cream that tastes like St Joseph's cream , just heavenly ! Don't understand the bad reviews . Can't please some people , They are "crazy" !!!!!!! read more

I got an Italian sponge cake with cannoli and chocolate custard filling a year and a half ago and it was excellent. A ton of delicious filling, best cake I'd ever had. When I needed a cake for my son's baptism I decided to get it here. I got an Italian sponge cake again but this time got French cream and chocolate mousse. I am so disappointed! There was hardly any French cream in the cake and they over did it on the liquor. I will never buy another cake from here again. Seems like they are really cutting corners to make more money. I've noticed the lobster tails are about half the size they used to be. They are still $5.50 each though. Delicious, but a rip off. Shame on you Carlo's. I will be going elsewhere from now on and I will not be recommending you to anyone. read more

The girl who I ordered my birthday cake from was so helpful in helping me decide the size and decorations for my red velvet cake. The cake was awesome and beautiful. I was extremely happy when my husband and I picked up the cake to see how wonderfully it was decorated. It was almost a shame to have to cut it!!!!! The cake itself was delicious!!!!! read more

Wow, tall order to live up to the celebrity hype thing, and yet Carlo's surpasses expectations. Lobster tail, Napoleans, and chocolate rugala - best I've had. Yes there's a crowd, it's bustling. The celebrity thing will wear off, but great, great Italian bakery. read more

Don't wait in line for this wanna-be Italian pastry shop! I tried a little bit of this & a little bit of that & have not been back. The crumb cake was gummy, the cannoli was ok, the cookies were not worth the calories, the filling in the pumpkin pie was delicious but the crust tasted like Mrs. Smith's. The guy who is in charge was stressed-out - yelling - "step away from the glass counter" - how are you supposed to order if you can't see the merchandise. The girls take your order with an ipad on the floor & then just stop taking orders because the 20 people behind the counter can't keep up with the orders. read more

Ordered a cake for a first birthday and asked for a princess crown on top of it and its flat on top of the cake. They're rude and not helpful what so ever. Instead of paying $65 for this cake I would have been better off going shoprite. Don't waste your money, Carlo's is no better hear than Hoboken. read more

Lobster tails are very good but they are pricing themselves out of business. $5 each, are they nuts !

They make a great TV show, NOT pastries... My wife has been torturing me for years to drive the Hoboken and go to Carlo's. So glad I didn't waste my gas and tolls!!!! If you want a real Cannoli take a ride to philly and go to Isgro's or Termini's.. Carlo's go back to Hoboken!I read more

Placed online order for chocolate pecan pie picked it up the day I requested to pick up for a dinner at a friends jouse. When we went to cut the pie the knife almost broke completely stale I was humiliated and the guests were disappointed. I returned pie next day the girl who took my complaint was rude not apologize. I left my phone number for management never received a call. OVERRATED place!!!! Stay away! read more

Overall I would give it a 2.5 out of 5 for the items I had. Vanilla cupcake - the texture and flavor of the cake was good, the icing was bad. I'm not a fan of the American buttercream and that's all bakeries use anymore. Chocolate Fudge cupcake - seriously lacking chocolate flavor If you call it fudge it had better taste like chocolate, Seriously! And I thought the chocolate frosting had an aftertaste. Italian Rainbows - why are they always dry??? This one had so many thin layers that all you taste is the raspberry jam. Where's the almond flavor in the cakes?? Cannoli - texture of the filling was good but the only flavor was sweet There were 3 chocolate chips in it, in a big cannoli. At first I wasn't even sure that's what they were. The shell tasted like the ones I buy, I don't think they're made there. Sugar cookie - it was a butter cookie covered in sprinkles. This was good. It had a good crunchy, flaky texture and some flavor, and it was pink sprinkles. Everything is better with sprinkles! read more

The person who waited on us was very rude. We felt like she was doing us a favor my waiting on us. All the other bakeries I have been too, the person who is waiting on you follows you around, while you look at the bakes good. Not here. We had go to her, until I said to her "can you please come over here, we wanted to pick something out". It was a very poor experience. There are many other bakeries in South Jersey I would rather give my business too. Sorry Buddy! read more

The store had a weird ordering system. Takes way too long to get a simple item such as a cupcake and not worth the wait. Cupcake was a bit stale and surprisingly bland. Not sure what all the hype is about but I didnt find their goods especially pleasing. read more

I drove an hour to pick up cupcakes for my mom's birthday. The women put the cupcakes in the box sideways. My father said they tasted awful because they were dry. Almost a month it took for me to receive a reply to my email. Never again will I go to this bakery. read more

Disappointment is an understatement. I have been waiting to try this place out. I bought a cannoli cake which looked amazing. The looks is where the amazing part stopped. The cannoli cream was frozen and the cake itself was dry.....probably because it or parts of the cake were frozen. I love bakery cakes because they are fresh, which I'm sure this was at some point well prior to me buying it. This was basically an over priced dessert from a supermarket freezer isle of the local shop rite. read more