Placed an order through the app. Place was not busy. Only one car in front in drive through . Originally two when I pulled in. Sat at the speaker for about 5 minutes could hear talking but no one acknowledged I was there ended up pulling up to the window after the lane was empty. At this point this place needs a crew overhaul or just close down. Tried giving this place a few chances, each time has been sub standard compared to similar places. read more

we was the last cars of the day for him and bro gave us a extra burger....little things like tha matter, give my bald homeboy a raise

As a vegetarian, I appreciate any restaurant having a vegetarian option. The beyond burger from Carl's Jr. is great at every Carl's Jr.. the Beyond burger at this Carl's Jr. is amazing. I believe they really grill the patty where other locations I feel they may put the imitation meat on the griddle, which as a vegetarian something like that makes a big difference. My beyond burger is always set perfectly with the exact same condiments as a famous star. The ambience is clean. The customer care is beautifully kind. read more

Breakfast sausage egg cheese biscuits were on sale 2 for $5, sausage patties burnt, biscuits hard dry and crumbly, cheese nonexistent. Chicken tenders, ordered 2 5 peices tenders only, cost over $6 per five peice, they were nuggets not tenders. Also ordered fried zucchini. I didn't receive. read more

Food was great! Restaurant was super clean from the dining area to the restrooms! Manager was visible and all employees were helpful and courteous. I will all Carl's Jrs we're run as well as this one! Thanks! read more

Waited literally 25 mins for an order of biscuits and gravy , hash rounds and a drink at 6:45am with NO ONE in the drive through and the whole time I waited NO ONE pulled up to order either. The biscuits and gravy are my favorite in the morning but I wait everytime 15-25 mins for my order each morning I go. I don't understand it read more

Service is rather pathetic, there is only one guy inside working. While others are out side doing God knows what. I was in line by my self, and it took them 15 mins to take my order. On top of another 20 to get my one burger, fries, and drink to me. read more

Our order was wrong 3 times tonight, yes,you heard right. Three times! Even then, when we got home, it still was not right. Go inside to order so you might get closer to getting it right! Then, the burgers had over 2 tablespoons of mayonnaise each. The one with a bun was soggy. I love mayonnaise, but there is a limit. The crosscut fries were half full. The regular fries were cold and stale. The drinks were good. We really can't afford fastfood, so it's supposed to be a treat, it was not. Both service and food was bad. I hate posting bad reviews. But it is what it is and for the high price, not likely I will go back! read more

Service has gone downhill in recent months. The counter staff are less attentive than they used to be. The store is not completely clean, with some left-over trash and smears on the tables and drink areas. The "background" music is loud and is really "foreground" music. A few weeks ago I came in on a Sunday morning for breakfast, but there was loud rap music playing so I walked out without buying anything. The food is still very good though; I'm tempted to just use the drive-though and skip the store part. read more

For fast food, Carls Jr does pretty well. But I have no idea what's going on with this location. It's incredibly slow. Almost every time I go through the drive through, I'm asked to pull my car into the lot and wait for my food. Yesterday this happened at around 6pm. Are they not aware that people are going to start showing up at their restaurant around mealtime? And then I had to wait like 15 minutes. For a cheeseburger. What the heck? read more

Really good food and a really good price . Admittedly sometimes they're a little slow but I understand they're having Staffing problems like every other business in America right now. These guys are doing it right more often than not and I would like to give a shout out to Jay, the GM , he's doing an exemplary job! You guys rock! read more

Very often out of the vegetarian burger patties. It's the only decent option in town. I'm disappointed every other time I make the trip there . read more

great food and service. owner needs to fix stuff, stop being so cheap!! but the staff keeps putting out the best!! thanks

The food wasn't that great ordered a number one and got the bun and toppings right but had a kiddy patty in it then some lady come in no uniform no hairnet and jumps on the line not the kinda work ethics I'd expect from a corporate or franchise restaurant read more

Carl's Jr - the inside of a restaurant - Burgers Near Me - Alamogordo, New Mexico

I wouldnt recommend eating at Carl's Jr. New management doesnt know how to properly train staff and their produce shipment appears weeks old. The staff will continue to give out moldy lettuce, tomatoes, and expired food to customers. It appears the old employees that made Carl Jr excellent has left. You can easily tell that the old management system has left. The old management system cared about their employees and customers. Their food and service only keeps getting worse. Customers are complaining about food prep, having to wait in drive thru, and employees getting orders wrong. New management appears to be concerned about profit and not about the customers' satisfaction. The reason that management walked out when staff needed assistance. He couldnt run a fast food business properly. Customers need to stop going to this establishment because the new management only cares about making a profit. Customers can continue to expect poor service and food that doesnt meet health standards. This place does need to be shut down or new management that cares about their establishment. read more

The food is really good, when they get your order right. I would say they get your order right about 70% of the time. After a few times of getting home just to realize something was messed up you'd think I would learn to check the bag before driving off. On the plus side those mistakes have led me to try other menu items which I also like. Breakfast starts at 5 AM, so if your day starts before that, then hopefully you're ok with having a burger for breakfast. read more

Late night visit, Staff was very courteous. The wait was long (5 cars in the drive ip 2am. Hummmm bar rush?). Not at all the stafs fault. Food was special ordered. Came out right as requested! Everything fresh and hot. A 24 hour eatery in Alamogordo. read more

UThis makes the 3 times i been Carl's jr. in a month. All three (3) service bad..first time waited in drive-thur, no other cars 15 minutes..hamburgers cold and hard like they been there since lunchtime..we came after 2pm. Last week order off value box deal, worst food cold, drinks water down= another 15 minutes in drive- thur..just left 20 minutes ago today. Order tenders 5pc. What i got was the ends you throw in the trash can..i think they cooking the food for themself( everybody there is 50 pounds overweight) then the customers are getting the hard, cold leftovers from lunch or probably even breakfast. I am take my business some where else. read more

This is the worst fast food restaurant in Alamogordo. They are very rude to all the customers. I was in the drive thru last night and waited 23 minutes for my order and when I got home it was not my order. I went back and the attitude the manager and employees gave me, like it was my fault my order was wrong. The manager told me she only had one employee and herself working, but clearly I saw at least 5 employees working. I asked to have all fresh food as this order was cold by now. The window employee Jacqueline T was very rude with a attitude. Then I pulled to the front of the store to wait another 15 minutes for my food. The fries were cold and the buns for the burgers were falling apart like they were old. I will never go back to this Carl's Jr. again. read more

I had a guacamole burger. It was ice cold! I truly believe they believe if it has guacamole on it it should be cold. WTH! Never go here!

Just ordered the chicken bacon Swiss, it's just falling apart. Not put together well, the bread is flimsy and soft. Good amount of bacon though, tastes alright just put together sloppily. read more

Carl's Jr - a half eaten sandwich in a box - Burgers Near Me - Alamogordo, New Mexico

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Great service and food! Nice older lady working window with quality skills!! Food was breakfast hot and fast! Great job.

20 minutes and counting in drive though window line. Make time if your visiting this location.

Ordered the teriyaki burger combo. I was the only customer in the lobby and waited 16 minutes before I went back to the counter. I saw my order sitting under the hot lamp on a tray. Finally someone came to the front and handed the tray to me. It had been under the lamp so long the plastic tray bent and had to be supported by two hands to get it to my table. The employees here just don't care. Avoid this catastrophe called fast food at all costs! read more

Carls Jr is the unsung hero of Alomogordo. While Bdubs, Jerrys, and Palmside will sometimes fail, Carls is always there, waiting patiently to satisfy your evening and fill the black void in your heart from getting kicked out of a bar for wearing yellow pants. Amanda, although training, is the best employ of the Carls. Fangs Out! read more

Slowest fast food ever! Waited 5 minutes to place my order with no one in front of me and an additional 20 minutes to get my food. When I finally got my food it was wrong. Do yourself a favor and go to Wendy's. read more

My family was so excited that we were getting a Carl's Jr.! Well, that didn't last long. Staff dosen't seem to know or care what they are doing. I have gotten burgers which are not hot more than once. Ordered one, took it back and asked them to microwave it a litte. Came back mushy, lettuce soggy. I was hungry so I ate it. They did refund my money, so free burger. Still, very poor in comparison to Carl's in other states. Grilled fish sandwitch is obviously pre-cooked with phoney "grill" marks, and not so good. I did get a jalepeno turkey burger once that was good. You got to get lucky once in a while I guess. Sigh, I had high hopes, but someone must have told them that the restaraunts here don't give a damn about quality, so why bother? Their all bad, so people will come anyway. read more

Haven't had a negative experience yet. I wish it were kept cleaner inside, but drive through is quick so I don't care too much. Good food and friendly staff. read more

I would say that this Carl's Jr. is, hands down, the best fast food option in Alamogordo. Leaps and bounds above the local Sonic. I personally have not experienced the long wait times that others have mentioned either. All in all, it's pretty good. Decent food, really friendly staff, orders are almost always right. I don't know if it's fair, but my biggest disappointment was trying the new "mile high bacon thickburger." I kind of felt like Homer Simpson in Australia saying "aw, it's pretty big, I guess." There's not really much bacon on it, or cheese, or anything to make it seem special. Get a 6 dollar burger and add bacon instead. You'll get more bacon. The truly great thing about this restaurant is that it's open 24/7! There's actually a place here to stop late at night and grab something! Now, to be 100% honest, if you want a better burger, go next door to BWW, but if you want fast food drive through, then this is your place. read more

This is the best Carl's Jr or Hardees (the east coast mostly) I have been too in ages!!! I had a wonderful and speedy experience. The cashier was very friendly and fast. Furthermore, it was exactly what I ordered. So many times I get the wrong order and it sucks. I would reccomend this restaurant. read more

Waited in the drive through soooo long turned the engine off all I ordered were 2 burgers after about 16 minutes at the window asked for. My. Money back. Clerk them handed.me the food; no napkins no thx for waiting an eternity Second and last time for carls burgers ! read more

Weird piece of plastic in my taco. Turkey burgers were not what I ordered.

Stopped by this morning for a quick breakfast for the first time since they were in town. Employees were very polite an courteous and the food was great. Just loved those biscuits. And well, you want a good large cup of coffee in the morning, this is the place to go. read more

Sllllllllllooooowwwwwwww drive thru ordered 3 items on the menu and it took for ever I had to wait a good 5 mins to place an order then ALEAST another 5 at the window for my order... Btw I am at the window still waiting for my order as I type this. read more

I was really excited when I found out that Carls Jr. was moving in. I had eaten at them out in So. Calif. and they were really good. This one was kind of okay when it first opened - the service was really slow. But now the place is just filthy - it's dirty inside and the parking lot always has trash, leaves and they never steam the parking lot. And the food is yuk. We got a grass fed burger when they came out and we all got sick - it tasted strange. The people that work there are trying (very high employee turnover) but I think that the management is HORRIBLE for this restaurant to be this bad. Corporate needs to make a surprise visit. read more

Carl's Jr. was our first choice for a fast lunch until the past few months. This store has gone from fantastic to horrid in a short span of time. The staff is distracted. The service was so slow, we were ready to leave when it finally came out - wrong (second time this has happened). The tables were all dirty, the floor was dirty, the chairs were dirty, and the trash was overflowing. We will not go back. Simply not worth the dirt, slow service, and unfriendly stafff. read more