The staff can't understand English; I had to specify my order SO MANY times. I clarified at the order kiosk about 6 times, then had to correct my order again at the window. Also, the prices have seemed to doubled. Not worth it for a fast food burger. While this location has always struggled with their staff, this is an all time low for Carl's Jr... down from 3 star to 1 now. read more

There was an older gentleman in front of us, placing an order, and I was super impressed with the staff, how they took the time to listen to the older gentleman and not rush him with his order. The attention to detail and the staff provided is awesome and absolutely will make us a return Customer read more

Great customer service! Someone named Gary Valdez was very loving and caring, also funny. He made my day. read more

I had to come and see what all the fuss was about with this new Big Carl. I was hip deep in a state quarterly tax forms going about my duties methodically like the tax zombie that we all are in this business when all the sudden came a one word message from my gut.... FOOD. It was past 1:00 somehow and I needed something, anything to fill the vast void that is my gut. Something.... new? Something.... different? Something..... big. Big. Big Mac? No, for reasons obvious that is never a good choice. Ah ha, a Big Carl! Off to the Yelpmobile I clambered and quickly, but legally drove to the nearest Carl's Jr. I was greeted by a large picture of the monstrosity and noticed immediately it was a direct challenge to the Ultimate Cheeseburger offered by Jack and his minions. I wondered how long it would be before the Big Carl with Bacon would be offered, but is projecting and there is no place in a rash lunch decision for that. I stepped up to the register and put in my request. I was issued a cup and a number, which if you've ever been in a intensive lab study for a new drug usually makes you want to pee, but I readjusted quickly to my surroundings. Gadzooks! As I approached the drink vendors I was thrilled and happy to see extra dispensers with more diet and low cal options that any other place in fast food history! Maybe those comment cards do work? It came from the back of the counter, on a tray, with sticks formed from Idaho's finest, a wax paper wrapper added to the heightened anticipation. I unwrapped it slowly like a bomb-disposal unit member would a IED. It revealed itself to me through the inner wrapper, little bits of lettuce shading two patties of grilled, ground bovine with two slices of cheese oozing from the layers. It was beautiful. I even took a picture and posted it here, which always makes for some weird sideways glances from people in the restaurant. In my highly trained burger brain I realized that this would be a messy burger so I opted to leave the wrapper on, peeling seductive layers back to reveal tantalizing bits of my meal. It tasted fresh and different but at the same time it was familiar and had a warmness about it. Jack, you should be a little worried. Ronald, you are toast. The King may have to abdicate. All Hail, Big Carl! read more

Carl's Jr - The BIG Carl! $2.49, it's like stickin' it to the man. - Fast Food Near Me - Portland, Oregon

Ordered food a couple of times. Food is good and timely. Just please update your hours. Stopped by today, Tuesday @ 9:05 and it was already closed. Website shows to still be open. Thanks read more

I don't eat out often but when I do it's always carls Jr, I thought I'd try a new location today but that was a terrible idea. Horrible customer service at the drive thru.. When asked what "size" I wanted for the meal, I said "Whatever it comes with for the price advertised" and they proceeded to attempt to charge me for a large, Once I then explained I wanted the whatever Size comes with regular meal price of 11.99$, The employee gets all mad at the customer sets the soda down on the counter with attitude throwing the straw, then showing obvious signs of anger.. Then proceeds to have attitude with me Like I didn't tell him exactly what I wanted? Like over a simple issue that requires a simple solution? What a way to waste My Work-Lunch break, Thanks Carls Jr.. read more

Eating on the run, I'm starving! Ordered a #7 with a small size of French fries and a medium size diet soda with no ice. Paid $7.99 Fries are fresh, burger is delicious. Service was friendly and speedy. read more

Carl's Jr - My favorite juicy #7 - Fast Food Near Me - Portland, Oregon

The food is always fresh, the place is always clean, it has a fresh salsa bar, the prices are reasonable, the people that work here are friendly and the stinking "big burger" is cheap and big and prepared when you order it. What more do you want? read more

I always come here since they have the beyond meat burger. Came here on the way to a road trip and ordered our usual beyond meat burger, and they gave us cow burgers! How hard is it to get it mixed up? Plus we asked for no cheese and there was cheese! I called to speak to the manager and they said he'll be in the morning. Called in the morning and afternoon and a couple days after that and no one ever picks up the phone. So disappointed in this place. Never again! read more

Best damn Carl's Jr. around. That dude Jacob totes needs a raise and a sweet belt buckle. Dudes got mad skills when it comes to customer service! Highly recommend! read more

The girl is always rude to me. Usually I just want fries, she ruins my day almost every time. I get it, working in fast-food sucks! So find a different job if you hate it so much.. read more

Why yes, I WILL have fries with that. And by "that" I mean my bean and cheese burrito. And maybe a chocolate chip cookie. And you know what? Make that sweet potato fries, even. Where can you get all this gut-bombing goodness in one place, you ask? No, you don't really, because obviously you're reading a review of a Carl's Jr. But you get the idea. Where else besides a cart pod would you be able to find a melting pot mish mash like this? And all for like $5. This ain't no revolution, but I'm gonna say it anyway: viva la fast food. read more

This Carl's Jr. has a "Green Burrito Jr." but seemed to have the full Green Burrito menu I'm familiar with. I had two street tacos with steak as that is one of the healthier options on the two menus. I liked the product but was sad it was served with single instead of double corn tortillas. Sauce was a bit saltier than I'd prefer, but it seems most American fast food has a ton of hidden sodium. The store itself is a really nice modern take on fast food decor. It reminds me of the other California start up gourmet fast burger chain, Jack in the Box. The store has prints of old menus and prices from their roots in the classic "drive in restaurant" era and a lot of memorabilia to honor the founders of the chain. I'm not sure if CKE Restaurants still builds stores like this, but they should. There's also a sizable patio at this location, so if we'd ever get a nice sunny day you could dine alfresco. There's also (weirdly) specifically signed bike parking, which I suspect was to get a tax break from the city or state. I see bike lockers in a lot of places I wouldn't expect them. read more

This place stinks!!! We pulled up to the Drive Thru at 9:50pm on a Friday night. The guy in the Window tells us they're closed. Closed! More than an hour and a half before their posted close time at 11:30. As we drove by we even saw someone eating in the dining room! Why they wouldn't serve us is beyond me. Ridiculous is an understatement. What a poor excuse for a Restaurant. DO NOT EAT HERE! read more

I've never been disappointed with Carl's Jr. That time I've enjoyed Western Burger with salad Medium combo and it was excellent as usual. read more

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Worst service I've ever received I went in 3 times within 5 minutes and messed up my order all three times and once I'm sure was on purpose after I came in the third time. Don't come here read more

Refused to take my order even though they close at 11:30 I showed at 9:56 post poor service will definitely warn others

The worst service ever. They aren't friendly at all. They can never get an order right, and are unapologetic when they screw up your order. I will never eat here again. read more

Ate here out of curiosity. Curiosity satisfied with bad drive-thru service and a severely slow drive-thru. The order was correct but it was only for one person so I wasn't expecting it to be wrong. The food was sloppy but good. The outside looked clean. Hopefully I won't eat here again. read more

This place is disgusting. The guy at the window with the same gloves is receiving cash/cards and at the same time doing the drinks. They get the ice and dip the cup from their ice bucket thing and give out the drink. I mean it's nasty how he dips the cut in with the same gloves he is wear making his glove touch the ice that goes in our drink. read more

Don't order any form of delivery from here. They accept your order and never fulfill it and you still get charged the full price. Fuck y'all. read more

Slowest service at any Carl's Jr. I've ever been to. 8 minutes for chicken tenders and an order of fries?? I feel bad for the 3 cars behind me. The staff didn't seem to have any idea what was going on. Food was good of course...it is Carl's Jr.! read more

Went for breakfast and I am a keto water. I asked for the breakfast burrito in a dish or cup, hold the tortilla. She said "we don't do that." Well, ok then. I'll get my burrito and eat the inside of it. Not sure why it's so hard to just put it in a dish. I know they have them. Pretty lame. read more

Walk to the side of the building and you'll find a shitton of rats... I saw a bunch of them fighting over by the drivethru near the hedges that divide Carls Jr and Millers.. I can only imagine with all the rats around the building how many are inside the building getting to the food??? As far as carls jr goes it's nothing special unless you're drunk.... and this location is st very mediocre; read more

Breakfast burrito was good, showed up fast, friendly help at the cash register. Points off for the WiFi being slow and inconsistent. When will they learn, to count as WiFi it needs to be fast. read more

Came through drive threw here to grab a quick lunch on way home. It took about 25 min to get our order, but they handed our order to car in front of us first who pointed out it was wrong. Then they proceeded to hand us the same bag of food the people in the other car handled already. Plus the drinks were incorrect, not even close to what we ordered and two of the sandwiches we ordered were also not in the bag either. So got our money back and went elsewhere, hearing lots of apologies that they had some new people but I usually go through a drive threw to get my food fast and correct so this is last time I come here. read more

I have ate here numerous times and I really need to commend them. I'll also be sending a note to the owner/manager as well. I have never had bad service. The employees are always friendly. Obviously, this is a chain. But I sure like the quality and taste of the food they have. Never has it been bad and always it has been good. My new favorite (used to be Big Breakfast Burrito) is the Monster Breakfast Biscuit. If you want good fast food, go here. read more

I rarely eat fast food, but I was pleasantly surprised at the quality of food and the cleanliness of his establishment. When it comes to fast food, which has a pretty consistent food quality, the key thin is about service and cleanliness. I'd rate my experience at this Carl's as A+ read more

I'm sick and tired of this crap. I order food ask for extra sauces and they don't see anything but give me less than I asked for. Had they said no we charge I'd say OK I'll pay but to get home after going through the drive-through only to find that they skimped on the sauces really pisses me off. Do you get a bonus for having the most sauces left over on your shift or something? read more

This restaurant has been pushing the new grilled cheese burger at customers. BEWARE! They do not take the time to grill the sandwich and it looks nothing like it does on the order screen or Television. Instead, you get a smashed, lukewarm burger on ungrilled white bread. It has happened 3 times now and that cannot be an oversight, but just laziness. I'm done with this place, and that is a shame because I like Carls Jr usually. read more

I proceeded to the drive up at 12:28 and waited almost 5 minutes until I gave my order to the speaker troll. Over 20 minutes later...I get to the window and paid my money. There was an older, larger women directing orders in the kitchen and cashier area. She was shrilling and shrieking to the two...ONLY TWO...other workers. I sat at the window for about another 5 minutes while they were running around like fools trying to get orders out. Mind you, I ordered a NUMBER 1. I finally saw the shrill lady pick up a dropped tray of food off the floor and throw it in a waste bin, and then move on to another tray of food on the counter. I finally demanded my money back and vowed to NEVER RETURN. I will certainly consider never going to any other Carl's Jr. if I learn the FAST FOOD joint is not staffed adequately with terrible service. Welcome to the new world of under-trained, underpaid, under 40 hour work week service. read more

the food is OKAY i just ate there this afternoon. the manager. his name is randy. He is rude and treats his workers like shit. I come here every week and i see how he talks to his workers. im surprised he hasnt been writtin up! not to mention he's creepy and i've caught him looking at my wife's chest more then once! the guy barley can manage this place! read more