I haven't even eaten the food yet, and I already love this place. Gram Gram/ Sheila is the most amazing employee ever! She is the sweetest lady ever, and remembers/calls everyone by their name. She was even giving out Valentines to every customer! read more

Been coming here for years because the biscuits are the best. Never had a reason to review. Not because it was ever bad. It was just unremarkable. Well... thanks to Gram Gram (she literally has a nametag with this). Believe her name is Sheila. Anywho, groggy AM couldn't remember how to order my biscuit, she helped so sweetly. Got up to the window and she's all in the Christmas regalia and chipper. 72 and boogies around not a day over 65 . I gotta remind myself to send a positive vibe into the managers. The inside is also clean, it's a Loves truck stop and a nice one with showers and such. Slainte! read more

The Service we went through the drive through The worker popped her head out multiple times and did not even try to serve us . She didn't even bother to try to come to the drive through window to take our order!! read more

I grew up near Anaheim CA with the Karchers. Carl's Jr was a religion. Every one out in the Dallas area has sucked. Not this one. I thought I was reduced to going to Colorado or So Cal to get my fix. I showed up at the beginning of the lunch rush. Double Western and onion rings - well done. She told me regular cook is 2 min, do I want 2.5 min? Yes! Also asked for 2 ranch dressing. Got my order - burger was great, onion rings cooked perfectly, 2 ranch in the bag, and plenty of napkins. Exceeded my expectations. The bacon was a bit old on the burger, but that's my only complaint. Restaurant was clean, employees were nice. I'll be back. read more

Carl's Jr - a couple of cars parked in front of a store - Fast Food Near Me - Rockwall, Texas

I'm sure that the hamburger that touched my meat was in bad condition, so the manager very reluctantly told me that it was impossible for it to pass because she just cooked it, which I don't go to any establishment to give away. Food, it's not the only hamburger I bought as I show it on my receipt, so I bought another hamburger waiting for this one it doesn't smell or taste bad here I leave you the photos of my receipts read more

Carl's Jr - Fast Food Near Me - Rockwall, Texas

Everyone there at breakfast appears to be very happy working at Carl's always friendly. Virtually all other fast foods have a high worker turnover. Service good and mostly not. read more

I haven't been to a Carl's Jr since December of 21 and my husband summer of '06....this was one of the best experiences I've had ever at a carls. Soon as the door opened I was greeted with joy and a smile. Fast food aside this place was clean as can be, not too loud and plenty of seating. But the star of it all was Mrs. Sheila. The most wonderfully kind, funny and all around sweetest woman I've ever ever met! I will definitely make the drive from Dallas back here again and again read more

Food is great but the bigger impact is the fantastic customer service. Ty, Yousef and the rest of team greet you with smiles, super polite and efficient in their jobs! It was truly a joy to watch people care about giving great customer service, especially nowadays. read more

I would give more stars if I could. I am very loyal to Carl's Jr. Carls Jr was my first job in Anaheim. The Manager, Joe Little, and his team lead, Jennifer are a class act. There was an error to my order, so Joe and Jennifer, without hesitation, corrected it. They even included 2 cookies for my grandsons. I will definitely return. Thank you, Joe and Jennifer, for a great experience. read more

First time at a Carl's since moving to Texas from California. Tastes exactly how I remember it. Delicious! The servers were very friendly and the atmosphere of eating at a truck stop was fun. I'll be back. read more

the ladies are extremely nice and the food is great and fresh. the vibe here is very welcoming.

Don't really do reviews but manager on duty (7/17/24) was on it! Really great service! He is above and beyond!

Ordered 3 of the new Hand Breaded Chicken Sandwiches and was instead pissed to find tenders (2 on each) instead of a chicken breast! Of course didn't notice to arrived home. Threw in trash! This place sucks! read more

Carl's Jr - Supposed to be Hand Breaded Chicken Sandwich but it has tenders. Awful! - Fast Food Near Me - Rockwall, Texas

Updating my review for my last experience. Wow!! The very sweet blonde gal with pretty tattoos went above and beyond. Fresh everything! She's training new associates so please be PATIENT with them!! We are all human and can wait 5 mins for a hot meal. Will certainly be back. Thanks! read more

Very slow service for a not busy Carl's. Fast food should be fast, so I can get back on the road! Maybe because they are part of the gas station. read more

Carl's Jr - Super slow service!!!! - Fast Food Near Me - Rockwall, Texas

I understand this is a truck stop and gas station and you guys are open 24 hours but seriously a little bit of a positive energy doesn't hurt! Employees look like they hate their job. read more

Visited during normal business hours and was told they were closed with no reason given. Everything says open online and in their store. Wish I could've saved the longer drive over here :( read more

Employees are nice but the service here is really slow even when there's little to no cars. An upside is that the food is hot and fresh when given to me. read more

I waited a couple of minutes at drive thru, no one asks to take my order. So I said hello, twice, then a female responded, I placed my order and she said she would have my total at the window. Arrive at the window, different person opens window and gives me a total that is way more than mine should be, b/c that's not my order. I tell her what I ordered and she says, "I guess they didn't enter your order." No apology or explanation as to why. Should have driven away then, but I let her place my order, waited and tried to eat Classic cheeseburger when I got home but it was bad, threw it in the trash. Sorry, but bad service and food, on two separate occasions, that's a no to returning. read more

Cashier asked if she could take my order and then walked away from counter to assist drivethrough worker instead for nearly 10 mins before returning. Once order was started, cashier said "I'm sorry" mid-order and disappeared to the back of the restaurant for nearly 90 additional seconds. Drivethrough cashier came over and finished order before original cashier reappeared. Once order was taken, food was delivered quickly and was as good as any other fast food joint. read more

Absolutely the worst place ever. I waited over 30 minutes in the drive thru, couldn't take it any more. When we finally reached the window, we left. This place is a complete joke. Kids working there were all new and manger doesn't know how to manage. Bad, bad, bad. read more

I love Carl's Jr. But this location is not doing it justice. I ordered a chicken sandwich and the bottom bun was super stale and hard. The onion rings tasted like made from super old batter and they messed up my drink. Never going back to this location. read more

Damn I don't know what they put in those burgers but they are a hell of lot better than other burger joints.

This is the second time I've driven through this location to purchase cheeseburgers, and this is what I get every time. We just threw them away. I called and spoke to someone who says he was the assistant manager, but he really didn't want to hear anything about the order I received. So I'll be trying again tomorrow. read more

Carl's Jr - Carl's Jr. idea of quality. - Fast Food Near Me - Rockwall, Texas

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Love their stuffed avocados and I have had almost every burger on their menu and they are also good I do not have s favorite...yet! It's a great place whether you dine in or go through the drive through the staff is friendly and gets your order to you fresh delicious and fast. read more

Not worth the $19.00 for two sandwiches. Got home and literally threw away half the order. The chicken on the BBQ sandwich was old and dried out and the bun was hard. The onion rings were old. The Beyond burger was lousy too. Called up there and spoke to a Kayla. All she said is she could replace the order. Didn't really act like she cared. Don't plan on going back to that place. It sucks and they don't seem to care. Avoid Carl's Jr. it is not worth the over priced food. read more

Sat in the drive through for 10 min without even a "be right with you" honked still no answer. Pul up to the window girls standing at the counter on her phone. Left and will not be coming back. I have 30 min for lunch admittedly kinda stupid of me to stay there as long as I did so half the blame is on me read more

Quick service Fresh breakfast Decent prices I stopped for a egg and cheese biscuit and hash browns for breakfast. I had prepared myself mentally to pay $5 or more simply because Carl's Jr is expensive. But to my amazement I only spent $3.24. It was the greatest biscuit and hb's I'd eaten but it for the job done. read more

KAH-ARLEES - JAUNYOUR! YEEEEEEEEEEHAW! I really wish there were more Carl's Jrs in the DFW area. They have a very diverse menu for a fast-food burger place. I mean fried zucchini, a guacamole burger, and their signature "six dollar burgers"! Their burgers have that pseudo chargirlled Burger Kingesque taste, which is sometimes desirable to break the monotony of DFW's burger choices. Spudwise you can choose from criss cut fries (waffle fries), natural cut fries, or onion rings. Their wide menu is really their strong point. They also have various "low calorie" options, which are not to be confused with real diet food, however in a pinch they can be a life-saver. I hear they're expanding back into the DFW area, I sure hope so. read more

Good luck getting to this place. After an hour of attempted to get there it was absolutely impossible. I gave up turned around and ended up at In 'N Out. So it was a good thing in the end read more

This place knows how to do fast burger food. I come here once in a blue moon.. time management yes that is my excuse.. we all need that burger once in awhile and we most always are short on time. They rock it with the western bacon burger. read more

zero stars! avoid this location! idiots behind the counter couldnt find thier own asses with a roadmap and a flashlight. served my burger after dropping and/or stepping on it and when i brought it back they just tossed it and i had to remind them to make me a new one. what a fricken joke. management will definately be hearing from me on this one. worst experience ever - anywhere. hopped in to have a quick bite and it took like 40 minutes. unfuckingelieveable. and flies buzzing around all over our food. gross. read more

For some reason there isn't a lot of Carls Jr's in the Dallas area. The ones I have been to are either at a Loves Truck stop (like this one) or random stand alone scattered through the metroplex. This Carls Jr has thus far been the best in the metroplex. The food was served hot and fresh, the fries were great, and the staff here was extremely friendly. Nothing beats a Western Bacon and Fried Zuccini! read more

I have been eating at Carl's Jr since the 70's. I have also eaten at this location many times with no problems, so I was very disappointed today by both the food and service. When I pulled up to the drive thru order board I waited for a good 3 minutes and there was nobody else in line. After I ordered and pulled up to the window I waited another 3-4 minutes. My food came out and wasn't very warm and I had to remind the young lady about my unsweet tea. She was very polite and respectful, so I don't want her to get in trouble. I will go back because I have never had a problem before, and I still recommend that location. read more

Yesterday I went to grab a couple of hamburgers drive tru during rush hour when i arrive home their were missing iteams I call the location Manager Ramona offer them free at no cost their burgers are really great i definitely recommend this restaurant read more

Stood at the counter for 3 minutes being ignored by the manager and employees did not even acknowledge me or say 1 minute, so I walked away and took my business elsewhere read more

I rarely post reviews but I have to say something about their personnel as well as the food. I'm vegetarian for years and not very often do I eat at fast food restaurants. But another vegetarian recommended their Beyond Burger to me and I tried it a couple months ago. My first experience with the lady running the drive through window was that she was extremely friendly and helpful. Compared with most fast food restaurants she was awesome. I ended up going there about once a week because the burger is awesome too. The night I am writing this review is the first time I have been to the restaurant in the evening and the person working the window was just as nice and genuine as what I have been used to with the lady who works during the day. Whoever hires and / or trains employees, good job! I have about 40 employees myself and would absolutely love to figure out how to get mine to always be on top of the game like Carls Jr has been in my experience. Can I please hire your trainers on a temporary basis for my business? Good job whoever you are. read more