*EDIT* - Just went to have my tires changed (see rest of review) and my front passenger rim is cracked all the way through.. $1,400 for new rims. I was gonna give a 2 star because the people there were nice and accommodating, but now it's a 1 star because of the cracked rim. That being said, I'll dive right in. I worked with Marvin, who seemed super cool. The only issue was, when I was texting him about the car I bought (2004 Corvette) I asked about three times if there were any issues with the car. All three of those texts went unanswered.. Finally I laid it out and told him I was thinking twice about buying because of the reviews I was reading and said that I felt there was gonna be issues with the car. He then FINALLY text back and said the car had no issues and was in great condition. Being that I was about to make a 3 hour drive from SC to Duluth GA, I wanted to make sure I would be buying the car when I got there. Upon arriving, they pull the car around for me to check out. First thing I notice is the broken passenger seat and the seat belt rendered useless. I say screw it and go for a test drive. The car drove great, except the driver dead pedal was broken, so it was almost uncomfortable to drive without a place to put my left foot. I also noticed the AC\Heat display was not working and the gear shifter had a lot of play when in drive. Along with all that, I noticed a loud sound from the rear tires (which I thought sounded like bad wheel bearings and I'm getting those checked out tomorrow). I pulled over into a parking lot and inspected the tires to find out that the rears were cracking pretty badly. Marvin did call his manager and they gave me $500 bucks off, which is crap (because he told me they get tires at cost, so my options were to take the $500 off and buy my own, or bring the car back to have them put them on, which I'm 3 hours away so that's not happening) because I ended up paying over $1,200 bucks for all new tires.. (Noticed when I got home that the front tires had 2 different brand tires on them with 2 different tread patterns!!) I still decided that these were easy things to fix and that I'd buy the car. After my purchase, (it had gotten dark) I turned the headlights on to drive home and the driver side didn't open.. So I had to drive home 3 hours in the dark with only one headlight! I had to stop for gas and upon arriving at the gas station and going to fill up, I noticed the gas cap wasn't even the right one for the car. The Corvette uses a two-prong cap that fits in and half turns to click. The gas cap on this car was threaded and wedged in, which also made the check engine light come on for EVAP issues. Also on the way home, the passenger headlight was literally flopping around and almost flew off, along with the tire pressure monitor sensor coming on. Upon inspection at home, the passenger headlight was being held on with an aftermarket screw that was screwed into a broken piece of plastic that acted as a nut. Also after my home inspection, I noticed the handle to remove the airfilter housing was broken, the mount for the heads up display is broken and can't be adjusted and just a week after owning it, the turn signals are now intermittent because of a hazard switch issue. Anyways, needless to say that when Marvin told me there was nothing wrong with the car, he lied. He said he didn't really even look at it that much until I got there which is completely what I was trying to avoid.. For a car with only 60k miles on it, it seems like it has been put through the ringer. I just hope the engine and tranny are in better shape than the rest of the car. Also it has new paint because I can see the overspray on the headlights, which leads me to believe the front end might have been damaged at one point since the headlights were messed up. Again, very nice people that work there, but just be extra cautious if you're considering buying a car from them. For the issues this car had, I feel as though the manager could have done a lot better than only offering $500 bucks off. read more

This place is the absolute worst. I had a meeting with Gregg who never even showed up. He has one nice staff member who apologized profusely on his behalf but I'll be taking my money else where this "dealership" is a FRAUD. read more

Worst Car dealership ever. I will never purchase a car from them again or will I recommend this dealership to anyone. Buyers beware they will sell you a piece of junk, and ignore your calls. Please read all of the reviews and don't take them for granted read more

Do not buy a vehicle from these con men. Gary the owner and Derri the manager are criminals by their actions. With malicious intent they purposely misrepresented the vehicle they sold me. Knowingly, they had a lemon of a vehicle- bad engine and transmission. Had my mechanic check it out and he noted that the oil was extremely dark. They had replaced the engine oil with god only knows what. In any event the engine in the Ford truck I bought lasted three days. $6700 later and a week of down time, I was able to drive my truck. Less than two months later the transmission failed ($2800). And now I find out that there is an issue with the security control module that will cost me $4000. Which means I have $23,500 vested into a truck worth the $11,000 I paid for it. Hope these guys reap the horrid "Karma" they deserve. Only buy a vehicle from them if you are extremely masochistic. read more

By far the worst experience I have ever had with a car dealership. The purchasing process took HOURS! I know it isn't a quick process but this was the longest I have ever experienced. We traded in our old car and it took them so long to pay off the loan on that car that we either had to make a payment on a car we didn't have anymore, or have it reported on our credit report. And, they had already listed our old car for sale even though they technically hadn't paid off the loan yet. It took months for them to do the title work on our truck we purchased. And after we refinanced from the terrible "deal" they gave us, I have been trying to get a refund on our GAP insurance. It has been over a month now. It took weeks to get them to cut the check. Once they finally did, they told me it was mailed to our house. After about a week, I called again and they said I would have to wait another week to make sure we didn't get the check. I live in the same county...it shouldn't take 2 weeks to mail something. They promised me once they recut the check, I could pick it up at the dealership. I called to see if it was ready and they told me it was mailed again. Now I am waiting to see if that check ever comes. They are terrible at returning calls. Every time I call they say "I will get back to you shorty" and I never hear back. I am tired of calling them and I am sure they are tired of hearing from me but it is the only way I will get my money back! read more

I called to ask a simple question it was either a yes or no question the so called manager was a rude asshole carma automotive before you make any of your employees a manager please train them on customer service skills because he was just plan rude !! Carma Automotive do better !!! This happened on 6/24/2020 at 12:53 and after reading the reviews he did me a favor !! read more

This is not a place to buy a used car from! I bought a car with the thought it would be good! I got promised things and put on paper that they would fix And repair what I had asked for! I got none! I have had the car since November 2017 and have put $3,000 in repairs! It's January and I am now buying a new car again cause repair bills keep going up! If you buy from them your stupid! It's simple! Save your money and go else where! read more

I visited this place 6 months ago. I found an ad for a car online. I spoke with one of the salesmen and he said it was available. After I made an appointment to go look at it the salesman began calling me every 30 minutes to an hour throughout the day trying too hard sell me. He kept telling me how other people were coming to look at it and that he thinks one guy is going to buy it so I need to act fast. He ven called me after I told him that I was in route. I began to get irritated and told him just sell the car then. At that point he said he will keep the car for me and that it was ready for me when I got there. When I arrive at the dealership the car is nowhere to be found. He says it's still at the detailer and that it will be there shortly. After waiting around for 30 minutes. I told him that I'm about to leave then the car shows up. The vehicle had not been cleaned in quite some time. The pictures taken where highly misleading. The vehicle was in nowhere near the condition that they led me to believe. All in all it was a total waste of time. The vehicle was such a let-down I did not even bother driving it even after waiting. The icing on the cake was 20 minutes after I left, the sales manager calls me and says he's willing to take some money off. When I asked him how much money he was talking he told me I needed to come back first. These guys are total waste of space and time. Learn from my mistake and don't waist yours.smh read more

We bought a car from Carma Automotive on September 23. They gave us temp tags. It is now November 28, temp tags expired on November 8. We can't drive the car because we can't get tags because Carma Automotive has not turned the title over to Wells Fargo or State of Georgia. We have called many times, Avery, Shelby, Derri have lied over and over and said that they turned the title over. They promise to call back and do not. We have a car we are paying on, but cannot drive due to no tags. The lying over and over to us by the entire staff is unethical and alarming. They also did not pay off the loan on the car we traded in.Complaints about this Group may be made on line to State of Georgia license bureau.call Secretary of State at 478-207-2440 for directions on how. Perhaps they have a cash flow problem, hanging onto cash and not relinquishing title so that they can buy more cars? If you buy a car from them, you will need this information. read more

Let me start by saying I did not buy a car from this business. I have been looking for a particular car for the better part of a year, done all my research and checked out countless models for sale. I'm experienced in the automotive field so I knew what to look for when looking at this car. We drove down from SC, about a 4 hour drive. The sales team was jovial and I do appreciate how they treated us. Kept our appointment, didn't sell the car from under us, etc. However, the car was listed for 227 days before we looked at it. Listed for $18988 when I called. The next day the price was raised to $20995. They did say they would honor the original price. We test drove it, driving it a half hour to get a pre-purchase inspection. (cost me $185) The results of the inspection + test drive came back to about $15-$20k in repairs that this car needed between the transmission, suspension and even engine. Needless to say, we were not interested. After looking at some other vehicles on the lot we noticed a common theme... all had hidden or covered up damage that they neglected to mention in the listing. The salesman admitted to me that they got all their cars at auction (usually a red flag but not always) Like I said, the sales team was great. They will treat you well. However, I would definitely use caution when considering buying a car here. If you don't know what to look for you could end up losing thousands of dollars fixing your new car. read more

Update on the Element: We took the car against our will. It seems in retalliation for resisting them they NEVER filed the paperwork for the title and tag. Many calls were made and they blamed the DMV...the DMV says there was nothing ever sent in on this car or from that dealership regarding US. SO.. long story short. THis place will abuse you and doesnt deserve your business. read more

I am going to express similar sentiment to other reviewers of this business. Please do not purchase a vehicle here. I will give the shorthand version as the negatives are lengthy. Upon test driving a vehicle here, I noticed numerous issues with a vehicle I wanted to purchase. Ray, the salesman, stated he would fix the following prior to me purchasing. AC wasn't working, gas cap cover wouldn't open, check engine light on and tire pressure light on. When I arrived to purchase, the tire pressure light was still on, AC did not work, gas cap cover still damaged and check engine was off. Ray promised me "his guy" looked it over and it would pass any state inspection. 20 miles down the road the check engine came back on. Prior to leaving, Ray put in writing and signed a letter stating he would fix the air conditioner and he has not done so. Also 20 miles down the road I noticed an immense shaking in front end that was dangerous. When test driving, Ray asked me not to drive it far or fast due to brakes that were being replaced, therefore I wasn't able to notice the shaking. Clearly anyone who drove this vehicle off the lot would have noticed this. When I arrived home, I promptly took the truck to the mechanic as the truck was rendered unsafe. He diagnosed countless safety issues, amongst other minor things that i chalked up as negligence on my part for missing. I kindly asked for the 1/3 of the repair costs to be covered. This included things that were not fixed when I test drove it and was told they were going to be fixed, as well as safety issues that made sense to be covered (AC, O2 sensor, CV axels, struts, etc). They did offer to give me a minuscule amount of money. I provided them with the bill from the mechanic that laid out what was replaced as well as part numbers and costs. I don't want to rip anyone off, I want them to do the right thing. Ray has since ceased communication. They are quick to sell you something and even quicker to wash their hands of a bad situation. I understand used vehicles are a gamble, I do not have buyers remorse at all. I want a company to do the right thing. If you have a family, please do not purchase a vehicle here. Safety is not paramount to them. Character and business moral is of extreme question here. I have a diagnostic sheet/copy of the bill and text conversations to prove the negligence of this company. Steer clear of Ray and Carma Auto. They ripped me and my family off, at the expense of our safety. read more

This is by far the worst experience I have ever had with any dealership. If it was possible to give them ZERO stars I would. I drove two, almost three hours having being told we were already approved for financing. Yet once we got there they asked for DOUBLE the down down payment we had ALREADY AGREED TO. We agreed to give them the new down payment in cash EXCEPT for two hundred dollars that we could write a check for two hundred dollars. So imagine my surprise when the salesman comes back and say he can't take our personal check and that we would need a bank check at NINE PM THREE HOURS FROM OUR BANK. We agreed to give them $2800 in cash OVER HALF THE PRICE OF THE CAR when before we had already agreed to pay $2000 down. We agreed to give them the money they asked and still didn't agree. I wouldn't recommend this dealership to the lowest scum of the earth. This was a waste of time, a waste of money, a waste if space, and a waste of air. They didn't even have toilet paper, and when asked they said they were out. read more

My wife and I purchased a vehicle here this week. What an excellent experience. The sales staff are friendly, the finance manager was amazing and the owner even came by an introduced himself. All around great place. Highly recommend. Thank you Avery and David, you guys are amazing. read more

Terrible Experience. The seller Jonathan recommended that I buy insurence with the car. Two weeks later I had to pay $3,500 in repairs with no help from the insurence. Do not recommend!!!! read more

There was some miscommunication from sales people to the manager about price and warranty. And I felt like this not right and explained this to David Love and he did the right thing and refunded my deposit for my sound of mind. They did right by me and that's a A+ to me. Recommend read more

Don't do business here!!!!! Bought a used car from here and had it shipped to me, was told it was in amazing condition. When it arrived I was slightly displeased with the looks of the vehicle. It had been keyed and had door dings all over it, along with a smashed in running board! So I take it for a test drive and come to find out.... It needs a tourque converter, quoted for about $2000. So I look around for a temporary license plate or a temporary registration until I receive the actual title (the vehicle was shipped for georgia to michigan, so it need a title transferred over to michigan which would take 40 days) but only found the owner's manual, so I've now been trying to get ahold of the dealership to find out how I can get a temp title or plate and they said they would ship it and I would get it by Monday. Nope! Never got it. So I've now been trying to contact the dealership and manager who I did the sale with, and keep getting sent straight to voice mail. So I call into the financial department and they say they will fax the temp plate over. Never got it ( I wasn't suprised) finally I get ahold of the manager and he says "well it drove fine when we had it and it didn't have any damage when we had it". So they won't help me with that at all. Finally after these 2 weeks I finally get my temporary plate faxed over to me. This dealership is full of lies, and horrible customer service. Spend your money elsewhere. Be smart people read more

On Sunday, January 26, 2020 I visited Carma Automotive Group and became very interested in purchasing a 2012 Cadillac CTS. Keep in mind I'm driving 50 minutes from Stockbridge to Duluth each way. So Frederick calls me/text several times about coming back to purchase the vehicle. I return on Monday and agree to purchase the vehicle; they ran a credit check for financing, ($7900 price of vehicle) in which I agree to put down $4000. They told me the banks were closed and they would let me know something the following day. Tuesday, Frederick texted me and said YOU"RE APPROVED, I'll need 2 pay stubs, 2 months of bank statements and proof of residence. Wednesday, I tell him I'm sending him the documents and he replies "The car is sold, is there another car you might like". I'm a retired Law Enforcement Captain 28yrs, and I'm imploring you not to use this CAR LOT, because it's clearly not a place of business. I'm very thankful that the deal didn't go thru!!!! read more

This was the worst mistake i ever made by shopping with this place.i paid cash for a 750 bmw and not having it for a week it started acting up. Ten thousand dollars is alot of money to be loseing when you don't have it like that. They made me paid $350 at they own repair shop to fix what i don't even think they did. They ALL some losers and GOD will handle them in his own way..... DON'T buy from these people's. They're NOT TO BE TRUSTED... read more

Had a very pleasant experience here. My car salesman David and is finance team including the owner they were very awesome and professional they even played with my daughter the whole time and I love my truck!!! I would recommend to anyone and ask for David!!!! read more

I had a appointment with Avery to check out a 2012 White Audi Q5 S-line. 7/28/19 .I communicated with Avery on the phone on 7/26/19. Not though emails or Facebook. Avery verified that the the 2012 White Audi Q5 was still available. We then set a time to come out. I drove almost 2 hours to see this vehicle. When I showed up I was greeted by Fredrick. I told Fredrick that I had appointment with Avery ..to look at the 2012 White Audi Q5 s-line. He told me Avery was off ...and he could help me. He pulled up my info on the computer and verified that I did have a appointment. Frederick then went to look for the Audi. After about 5 minutes he came back ...he said the car got sent to the auction. He then asked if we would like to look at different Audi Q5. I told him no...that I was only interested in the 2012 White s-line Q5. Why would you send a vehicle to auction if you had a appointment on it ! read more

Although I did not end up purchasing my new, used vehicle from this dealer, I will say that I would not hesitate going back there and buying a vehicle from them in the future. They were very professional and courteous as soon as my son and I walked into the door. Unfortunately, the Audis that I came to look at were sold and/or in the shop getting the AC repaired. Josh was upfront about that and kept me in the loop during the whole time, ensuring that I would know when I could come test drive the second Audi. The cars looked decent and I should have looked into additional cars, but I wanted to stay within a budget for this new purchase, so I didn't look. That gets people in trouble! Anyways, too bad it was further away then other dealers I looked at because if none of the other cars I went to test drive were good to my standards, I was coming back to Carma to buy my Audi. Maybe next time! Thanks for setting the example for other car dealerships to emulate, Carma. read more

I am STILL trying to get a title in the correct last name from Carma. Upon purchase, I informed the sales associate that the temporary tag was listed under my maiden name. He assured me that my title of ownership should be under the correct last name.... fast forward to one week before my birthday, several phone calls, a marriage license emailed... I'm STILL no closer to getting it done. The huge difference now is that no one returns calls and is out of the office all the time. read more

We recently bought a mini-van from these guys, and it was a good experience. They had the best price for the vehicle I wanted, and I really shopped around. In fact, I drove all the way from the city out to Duluth for this deal. They even fixed the motor on the door and filled my tank for my trouble driving back out there. Nice people, and a great van at a great price. read more

Absolutely the worst experience I've had buying an automobile. Within 24 hours (and first 60 Miles) of buying the car two run flat tires went- no response from these clowns when I questioned them on the condition of those tires. Within the first 100 miles the front grille came off and smashed the windshield followed by the back panel of the drivers seat coming off due to broken fastener pieces. I bought the car in January used and on warm day in March turned the AC on- it didn't work and the car needed a new compressor and recharge- so far I'm down $1700 on top of what I paid for the car six months ago. No recourse with the dealer and no apology. I guess I'll check the AC the next time I buy a car in January . These are not honorable not trustworthy businesspeople . I don't recommend them in any way shape or form. They've dodged my calls for months and finally told me they don't care - good riddance. read more

Don't do it! No matter how good of a deal you think your getting, it's not worth it! I bought a 2007 Toyota Camry Hybrid on Apr 11, 2018 from them and it's been a nightmare ever sense. First I put the purchase on my American Express card, and it took me several weeks to get them to send in the correct paperwork to have my card charged correctly. The bad part was is that every time I called to get it cleared up (because I noticed it hadn't hit my card) I was put on hold for 30+ mins then would be told they would call me back...THEY NEVER CALL BACK! I did this 26 times! Wow it's like they didn't want my money...my fear is that they would use it as an excuse to repo my car. So I stayed persistent until finally my card was charged for the purchase. Then I had the issues with receiving my permanent tag. I called her title office and spoke with them when my tag had only 3 days remaining valid to inquire why I haven't received my State issued permanent tag yet. The title office told me they ordered the tag April 20th and that they would call the county office to find out why I haven't received my tag yet, then called me back with the information. Needless to say I never received a phone call and my tag is expired by five days. So now I can either park my vehicle or risk getting a citation for driving on an expired tag or failing to register my tag within 30 days of purchase. So I called again today and after being hung up on 4 times I finally had someone tell me that my tag was ordered on May 20th. When I inquired why it took so long for them to order the tag they could not give me an answer. I requested for the paperwork with the dates on it to be emailed to me and they refused. I'm not really sure if it is incompetence or a scam but I've had enough! And to top it all off the vehicle I purchased now has a check engine light came on and says maintenance is required. BUYER BEWARE!!!! read more

THIS IS FOR ANYONE WHO IS THINKING OF BUYING A CAR HERE. I am a respected 65 year old man who is an asset to my community. I have tried to deal with this people and they are the most discourteous group I've ever tried to do business with. I was talking to one guy on the phone and I overheard him say to another salesman, "Here, you talk to this cracker. He don't want to pay enough for this car". I'M A CRACKER WITH $20,000 TRYING TO BUY A CAR? And everybody you talk to just happens to have the same name: CAMEO...now what's that all about. BEFORE YOU EVEN VISIT THERE, READ ABOUT ALL OF THEIR COMPLAINTS ON THE BBB [Better Business Bureau]. If that won't turn you away, they will 'sucker punch' you to death, DO NOT DEAL WITH THESE PEOPLE. read more

Do not buy a car from this place! My granddaughter bought a car from Carma and it broke down driving it home. They would not take it back or fix the car. We took it to a VW repair shop and they ran a diagnostic test. It showed eight errors with the air bag system and one shifter switch error. It will cost $600 to fix the car. read more

This place is dogshit. No one will call you back. Bought a 2010 Honda Odyssey from them in September 2018. 45 days later, paperwork still hasn't been sent to the DMV in SC. We paid cash and still don't have a title. Shelby Bartlett is the finance manager who I've talked to a couple different times. The sales associate I dealt with wasn't the sharpest knife in the drawer. read more

I just want you to know that I am very disappointed in the way the sales people handle customers. My husband had been talking to Frederick for several days about a car and my husband had been working on getting the financial stuff ready with the finance manager, Shelby and getting the money for a $2000 down payment for a $5000 car. My husband called when we were on our way in to test drive and in all actually buy the car. He spoke with Frederick and told him that we were on our way. (We had to drive about 50 minutes to get there) When we got there, Frederick had us go sit at his desk, after about 5 minutes he comes and says I have some bad news, the car is sold. Frederick was like "Oh well, it is first come first serve". He should have said something when we called him from the car on the way there and saved me the torture of I-85 traffic! My husband told Frederick that he lied to him, and I told my husband it was par the course as he was a lousy used car salesman. read more

Terrible experience! Very unprofessional, filthy car, no parking, and stupid requirements to test drive. You should ask questions before you run your customers off. read more

Where do I start. My family purchased a Toyota Prius for my daughters 16th birthday. It has been nothing but problrms. The tire sensor was bad and was told by our sales rep to take it to Toyota to have the light removed and that they did not have the equipment to do so. We took it to Toyota only to find out that there was more work to do than just remove the sensor light. We paid Toyota to do the work. I contacted the service manager and was told that I should have brought the car back to them so they could do the work at a reduced cost?? 3 days later her break light came on. I took it to a local shop who had the computer to actually do the work instead of CARma who is obviously not equipped to work on Hybrid cars and that sensor light was removed. The light came back on 5 days later. I called CARma automotive several times with no response. Now her transmission is slipping and I fear may be going out. I called and got in contact with the sales rep who went round and round with me regarding my issues and also said. Well since you didn't take a man with you to Toyota they got over on you and that's where my problem started. Now my mom went into CARma automotive by herself as a single woman and purchased the car. I asked the rep did they take advantage of her. I spoke to another service manager who listened to my story all over again and promised she'd call me back. Never did . I called again and got a different manager who listen to my story AGAIN. He stated that the cars does go through a check point system when the arrive to the store but could not provide proof. He offered to do a diagnostic on my car and give me a QUOTE for the work. I'll never recommend this place to anyone. They are only there to get ppls money. Don't let the name fool you. Please excuse all typos read more

After being in the sales process for over an hour, they sold the car out from under us while we were waiting on the paperwork. They told us that someone else who had been in earlier faxed them a check. Why are they even showing us a car that is already under contract to someone else and completely wasting our time? And if it wasn't under contract, why take a faxed check from someone who isn't even there vs. the people who are sitting cross the table from you right now? I didn't bother to get the answers to those questions because it didn't really matter. Either way this was HORRIBLE customer service. Do not go there! read more

Do NOT buy a car from Carma Automotive Group!!!!!! 4189 Abbotts Bridge Rd, Duluth, GA 30096 I purchased my car Oct 17 and my tags expire TODAY!! I was told upon purchase of my car that I would receive my tags in the mail as it was part of the sale cost of my car. I've spoken with Sabrina who handles the tags a total of 6 times prior to YESTERDAY. The first time I called approximately 3-4 weeks post purchasing my car she assured me I should have them in a week or so. I didn't receive my tags and called her again when she told me they would be done by that Wednesday but got NOTHING. I called her Tuesday of last week and Sabrina verified my tags would expire today and again assured me I would receive my tags before then. Sabrina called me YESTERDAY around 1 asking me for a copy of license to process my title paperwork. I was confused but sent one anyway; she said she'll call me back but never did. Around 4 pm I call back and she explained she was JUST then trying to send it. My tags were never sent and when I called this morning the manager GERALDO GONZALEZ AKA "Alfredo" refused to speak to me and told me I could speak to Sabrina or no one. How can you excuse someone NEVER doing their job and inconvenience ME in the process? read more

PSA: Stay Away, Save yourself, Piss poor customer service. First and foremost this dealership has terrible communication, I was hung up on, and they never called me back when they said they would.when I got there no one came out to greet me nor while browsed the lot. When I got inside, no one came from behind there desks. Im a Retail store supervisor and this is the worst customer service I've ever experienced in my life. id rather go to the "DMV" for no reason. I've boughten over a dozen cars in my lifetime, this is the one dealership that made it their goal to not sell a car. Trying to get "Dairy" to tell you where they're with you trade numbers was pulling teeth. Then "Jonathan" gave me the almost off-the-wall reasons why they couldn't except my trade which still doesn't make since. If I had to read the reviews before I went to this dealership I wouldn't of wasted my time. I could go on about this place but not worth anymore of my time.This isn't a dealership by any means what so ever. I strongly suggest seeking purchases elsewhere. read more

If there was an option for no stars I would select it. DO NOT buy a vehicle here. I was written a "we owe you" contract for a new key, because the key that came with the car was faulty and broken. I was okay with the replacement deal because the contract was stamped for 30 days they had to supply the key. Well its been 2 months and all I have gotten is BS from them. "were working on it", "call this locksmith" they have passed me around and made me look like an idiot. They say they called the locksmith twice. I have called twice and they haven't. I have shown up, texted, called, talked to 4 different people from the finance manager Shelby, to the GM Derri. No one has told the truth or actually helped. I gave them the benefit of the doubt and all they did was screw me on it. I am now going to have to pay a lawyer to get this resolved over a $50 dollar key. AWFUL customer service. read more

Ok so they have a button on their website that says "make an offer" which is apparently code for give us your personal info so we can call you and not have a clue what you offered. But outside of that, I call them up on a vehicle they have had listed for a while. Started listing it at 15k and change slowly down to $13.5 so I made an offer at $12k. They leave me a few messages and I call them back, and tell them what I'm thinking we get down to $12.5 and they guy says I can do that but you know that includes tax, tag, and title. I told him sure as long as by tax, tag, and title you mean the state approved $38 for tag and title, and whatever the tax comes out to on the DMV website. All of a sudden he is going oh well we have $299 for E-filing, and $899 in doc fees. Oh so you're telling me you're going to come down $800 on the price then ad in $1200 in fees, that are simply the cost of you doing business. Well guess what the law in the state says you have to ad those fees in to the ADVERTISED price of the vehicle. I'm searching for a quality used car, that makes me a customer not an idiot. If you are going to shop here make sure that you go ahead and ask what ALL the fees are up front. read more

Travelled all the way from WI with cash to buy a particular vehicle. Get there and look. Lo and behold the vehicle does not even come close to the specs on their website. Me and the wife take it for a test drive anyway and clunking sounds are heard from the front end. The engine runs flat as the turbos were not operational on a vehicle described as just fully serviced. Unfortunately we had a chaperone to tag a long too do not much we could do to discuss the merits or otherwise. Regardless a BS sales experience and a quick look round indicated that no vehicle had any warranty and were mostly auction purchases with some heavy duty detailing for retail. That being said they do have sharp cars and maybe the one you want, but I want one that has at least some kind of warranty. I dread to think what would have happened had I bought the vehicle I wanted even after low balling which I did not. As subsequently on leaving it was no longer available for sale. read more

Car looked ok and thought only needed a small repair with the heat. Actually needs MUCH more. Piece of junk is what I have now! Window fell down, door lock not working, ABS light is on, leaking underneath from 2 sources and had to pay $75 for a key. All in less than a week of purchase. Who knows what else is going on. Take your potential purchase to a mechanic before buying. We didn't know if they allowed and didn't ask. But after buying you sign a paper stating you declined. Nice people working there but definently SALESMEN. read more

Great place to buy a car. Never thought I would say this but we had an outstanding car buying experience. People probably would think this is a false review, but it's not my wife and I drove from Huntsville Alabama to purchase a vehicle that we saw online at Carma Automotive Group. Alan the finance manager, made the entire process painless. My wife and I were very impressed with the selection of nice vehicles in inventory. All affordable and in outstanding condition. But we are very happy to walk away with our Cadillac Escalade. Beautiful car. I would recommend to all my family and friends to buy from Carma. read more