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    CarMax

    2.9 (52 reviews)
    Open 9:00 am - 9:00 pm
    Updated over 3 months ago

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    Abraham W.

    I highly recommend Kelly in sales she was the best she was quick and right to the point and shared stories with my wife and me very great saleswoman she needs a raise sold me a charger. Love it so much

    Look how overpriced CarMax is!  This comparison comes out like this every time I've done it for cheap cars up $25,000 cars.
    Mike E.

    For Gods sake people, compare their prices on a website like Edmunds. I'm shopping for a car (not the first time I've looked at carmax) and I'm open to different options from $8,000 to 30,000. Whatever the price point or vehicle, car max is 20% high on the expensive vehicles to 60% high on the cheaper vehicles (illustrated in attached image )

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    7 years ago

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    6 years ago

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    7 years ago

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    Page 2 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    Financing was easier than ever before and I got better interest rates here than any other dealership.

    Mentioned in 5 reviews

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    Wells Auto Group - Wells Auto Group Logo

    Wells Auto Group

    (108 reviews)

    Steve and Sean were exceptional in getting me into my CX-9 yesterday. Best used car prices in…read moreDallas and they went above and beyond to get me in the right car. I had a forgettable experience with a different salesperson a couple weeks earlier at Wells and bought a clunker. They didn't HAVE to, but they did take it back and got me a good deal on a much better car that we already love. Thanks Sean and Steve... shout out to Amani who was very friendly and positive both times I was there.

    Just another one star review and reminder for you to shop elsewhere. If you do decide to purchase a…read morecar from here, be sure you pay for a third party "pre purchase inspection". The CarFax they provided showed a clean history however it was obvious the car was in a wreck due to the shit body work. My car salesman Steve Han over shared the movement I met him and told me he takes care of his elderly mom. Thought it's as odd but now realize he was trying to look like a stellar guy. Even said that he would "fix my issue and be sure it's handled and that he would be there even after the sale". Steve if you're reading this, I hope you can sleep at night. The following week after my purchase, I followed up to see the status of the "simple repair" and he pawned me off to someone else. Every time I texted him, he half ass texted me, misspelling words and just rambling on - always had to get the last word in. Anyways he pawned me off to someone else which I felt bad because Abed basically had to do damage control. I have saved my entire text thread just in case I need to push further on this issue. Sales manager, Shaun is well aware of the situation and I am no longer getting a call from him either. When I finally dropped off my car (which was going to take a week to "figure out what's wrong") that same day, the service manager QUIT. You could tell he was tired of having to be the bearer of bad news since the sales people always over promise and never deliver. They have a third party mechanic shop (buddy of the Wells Auto Group owner) that "repairs" the cars and it is offset. Anyways, we're almost a month out of my car purchase and I am no longer getting a response from anyone. Just hoping and praying that my 30K+ car doesn't crap out on me now. GO. SOMEWHERE. ELSE. Oh did I mention that they obviously play google lots of money to hide their true google rating? HA.

    Huffines Used Car Superstore - Mike's our Service Professional!  Definitely full customer care! Thank You Sir

    Huffines Used Car Superstore

    (7 reviews)

    Mike answered my inquiry regarding warranty on right front passenger Takata air bag on our 2009…read moreTahoe LT. He checked availability with the Parts Dep't. He arranged the replacement & date of service thru their service dep't. As a courtesy he also arranged drop off to my residence & pick up thru the dealership by Uber. Upon dropping off the Tahoe, I inquired if he could check the rattling noise on the instrument panel & he agreed to have his technician check it & an estimate of repairs for a fee of @$200. With which I signed a fee & he would call me back if we would authorize the once his tech had checked it. I dropped the vehicle off @10 AM & as promised I was back home by 10:50. Mike called back & provided me with a complete estimate that was way too much for the our current actual value of the vehicle. I showed to the prepared estimate by Mike & it was not reasonable bc our Tahoe had @ 140K miles. We had already a @$3K invested in it & now was it was time to utilize our Tahoe as a trade in for a newer model. Granted our Tahoe endured much use from Colorado to TX & was a backup vehicle for our family when needed. Thank Mike to help us & he even my estimate fee! The part was also discontinued & a used part was highly unlikely to be found... Mike & answered & accommodated us thru it all. The Huffines Chevrolet Dealership's whole staff with all departments working in unity, still gave us great customer service. My wife & I were very satisfied with Mike our Service Advisor & his professional courtesy to accommodate our request & is greatest level of integrity to restore our loyalty with the Chevrolet brand & what a great General Motors Company represent! Thank Mike & the your fine dealership displayed & thru customer care! Refer to Reliable Chevrolet for our Tahoe upgrade...

    I would highly recommend Huffines Used Cars! 10 out of 10! I worked with Michael Lang and his…read moreservice was top notice! Every text I sent, I got a very quick reply. He was the most pleasant nicest salesman I have ever worked with! I drove from out of state and he made it so easy! Huffines stands behind their 125 point certification process. We had an issue and they had it resolved within a couple of hours! If you're buying from here Michael is your guy! Send him a text (214) 403-1406, you will not regret your choice! Thanks again Michael!

    NGFF Automotive - Unanswered messages from Ivan one of the employees who refuses to answer me back and lies about passing messages to his boss

    NGFF Automotive

    (14 reviews)

    Be careful when buying a car NGFF automotive. I bought a car and online the price had dealership…read morefees include. The car had just been marked down by $500 dollars. They added the price back into the deal by stating "Other" and verbally stated it was for shampooing and checking over the car before it sale which was a lie. They basically wanted to get the $500 tact back on to the price of the vehicle before they marked it down. Highly recommend you check the numbers on your paperwork.The dishonesty to get more money is bad business. Salesperson never went over the price of the car before sending the buyers order to my bank. They don't give you a full tank of gas. I went ahead and bought the car but if I can save someone from getting overpriced or cheated out of a price that should be honor without trying to add extra fees as if the person who buying the car won't notice. That is my goal.

    Please be careful when dealing with this dealership. In my experience, the process was very…read moremisleading and unprofessional. I purchased a vehicle under the impression that it included a 3-month or 4,500-mile warranty. Because we were in a hurry, we trusted their word and completed the purchase quickly. However, once we got home and requested the warranty documentation, they refused to provide it, claiming the warranty only applied if the vehicle was purchased at the full listing price. We were also promised, through a very convincing sales talk, that the gas tank would be filled "as any dealership would do." Instead, I had to stop for gas immediately just to make it home. In addition, they stated that the vehicle had undergone a "170-point inspection," yet only two days after purchase, the car was already requesting additional oil, raising serious concerns about the quality of the inspection and the vehicle's overall condition. Based on my experience, I strongly recommend exercising caution and choosing a more reputable, trustworthy dealership instead.

    El Dorado Chevrolet

    El Dorado Chevrolet

    (208 reviews)

    I had service done on my Tahoe in July 2024 and they needed to order a part. I'm still waiting on…read morea call from the service department to let me know the part came in 18 months later. Their spam number keeps calling me trying to sell me a new vehicle so they clearly have my number. We will be trading this vehicle in for either a BMW or Cadillac due to the awful Chevrolet service department. My husband's business will also not be buying any company vehicles from either based on their lack of service

    Went to Chevy El Dorado for the 6.2 engine recall. During the diagnoses they said I needed 2 tires…read moreso I agreed to get 2 tires, an alignment, and rotate the new tires to the rear. I picked up my vehicle on Thursday at 4pm and went straight home. I have a work vehicle so my personal vehicle stayed home Friday. While running errands on Saturday I heard a loud metal object hit the bottom of the vehicle. I pulled over and couldn't find anything. Proceeded home and heard the right wheel knocking when I turned. Took it back to Chevy el dorado and was told oh everything we did was fine but you are missing at bushing bracket. We can take care of that for $300. I don't believe in coincidences, just be honest and say I'm sorry about our mistake and we probably didn't tighten the bolts to the bracket and will take care of this for you. Once I left, I received a call from the manager Robert and he listened and understood that it could've been their mistake but it's hard to say. He was kind enough to take care of this issue! Thanks Robert!

    CarMax - usedcardealers - Updated June 2026

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