Mike answered my inquiry regarding warranty on right front passenger Takata air bag on our 2009…read moreTahoe LT. He checked availability with the Parts Dep't. He arranged the replacement & date of service thru their service dep't. As a courtesy he also arranged drop off to my residence & pick up thru the dealership by Uber. Upon dropping off the Tahoe, I inquired if he could check the rattling noise on the instrument panel & he agreed to have his technician check it & an estimate of repairs for a fee of @$200. With which I signed a fee & he would call me back if we would authorize the once his tech had checked it. I dropped the vehicle off @10 AM & as promised I was back home by 10:50. Mike called back & provided me with a complete estimate that was way too much for the our current actual value of the vehicle. I showed to the prepared estimate by Mike & it was not reasonable bc our Tahoe had @ 140K miles. We had already a @$3K invested in it & now was it was time to utilize our Tahoe as a trade in for a newer model. Granted our Tahoe endured much use from Colorado to TX & was a backup vehicle for our family when needed. Thank Mike to help us & he even my estimate fee! The part was also discontinued & a used part was highly unlikely to be found... Mike & answered & accommodated us thru it all. The Huffines Chevrolet Dealership's whole staff with all departments working in unity, still gave us great customer service. My wife & I were very satisfied with Mike our Service Advisor & his professional courtesy to accommodate our request & is greatest level of integrity to restore our loyalty with the Chevrolet brand & what a great General Motors Company represent! Thank Mike & the your fine dealership displayed & thru customer care! Refer to Reliable Chevrolet for our Tahoe upgrade...

I would highly recommend Huffines Used Cars! 10 out of 10! I worked with Michael Lang and his…read moreservice was top notice! Every text I sent, I got a very quick reply. He was the most pleasant nicest salesman I have ever worked with! I drove from out of state and he made it so easy! Huffines stands behind their 125 point certification process. We had an issue and they had it resolved within a couple of hours! If you're buying from here Michael is your guy! Send him a text (214) 403-1406, you will not regret your choice! Thanks again Michael!

They were easy to work with and got the deal done pretty quickly! Everything was great. We got the…read moretruck shipped from TX to AZ. The only bummer was when we picked up the truck, the outside was dirty from transport. We spent over $100k, we were hoping to pick up our nice, new clean truck. Other than that, they truly were awesome.

Update 2: They did follow through and paid the shop of my choice for paint correction. It's not…read moreperfect, but I'm happy with the outcome. The sales representative told me the vehicle was coated, however we confirmed at the shop that it was not. After pouring water on the surface, it did not bead as a properly coated vehicle should. After the paint correction, I paid to have it ceramic coated to ensure proper protection and finish quality. The tire shop fixed my tires easily, and I did have to come out of pocket to add the assist step. It's been over a year now, and I absolutely love my Cadillac Escalade. It's honestly the most badass Escalade I've ever seen, and I get compliments on it all the time. My recommendation: if you want your car delivered with extra TLC, pay the extra cost to have it shipped in an enclosed trailer.

Easy to make appointment. Friendly & knowledgable Service Advisor's. Free shuttle drop-off &…read morepickup. Service completed in a timely & professional manner.

Went to Chevy El Dorado for the 6.2 engine recall. During the diagnoses they said I needed 2 tires…read moreso I agreed to get 2 tires, an alignment, and rotate the new tires to the rear. I picked up my vehicle on Thursday at 4pm and went straight home. I have a work vehicle so my personal vehicle stayed home Friday. While running errands on Saturday I heard a loud metal object hit the bottom of the vehicle. I pulled over and couldn't find anything. Proceeded home and heard the right wheel knocking when I turned. Took it back to Chevy el dorado and was told oh everything we did was fine but you are missing at bushing bracket. We can take care of that for $300. I don't believe in coincidences, just be honest and say I'm sorry about our mistake and we probably didn't tighten the bolts to the bracket and will take care of this for you. Once I left, I received a call from the manager Robert and he listened and understood that it could've been their mistake but it's hard to say. He was kind enough to take care of this issue! Thanks Robert!

I had bought a F150 XLT recently, and would you know it i also purchased a warranty with it. I…read moreexperience a check engine light for a bad O2 sensor, i did call the shop called the warranty and they refused the repair, but i informed NGFF sales group and explained that to them, the cost to repair was quite high but since the warranty wont cover it , i did. But not only that was an issue when the shop did an inspection i was told that the Turbo charger was leaking oil as well. Again i informed the NGFF staff, and they tried to convince the warranty company about the problem, again they do not cover any seals and gasket leaks, so they wouldnt help cover any repairs, again i paid out for parts and labor. if at the least i was hoping NGFF would help me with some cost for the repairs, but none was offered.

Please be careful when dealing with this dealership. In my experience, the process was very…read moremisleading and unprofessional. I purchased a vehicle under the impression that it included a 3-month or 4,500-mile warranty. Because we were in a hurry, we trusted their word and completed the purchase quickly. However, once we got home and requested the warranty documentation, they refused to provide it, claiming the warranty only applied if the vehicle was purchased at the full listing price. We were also promised, through a very convincing sales talk, that the gas tank would be filled "as any dealership would do." Instead, I had to stop for gas immediately just to make it home. In addition, they stated that the vehicle had undergone a "170-point inspection," yet only two days after purchase, the car was already requesting additional oil, raising serious concerns about the quality of the inspection and the vehicle's overall condition. Based on my experience, I strongly recommend exercising caution and choosing a more reputable, trustworthy dealership instead.

Steve and Sean were exceptional in getting me into my CX-9 yesterday. Best used car prices in…read moreDallas and they went above and beyond to get me in the right car. I had a forgettable experience with a different salesperson a couple weeks earlier at Wells and bought a clunker. They didn't HAVE to, but they did take it back and got me a good deal on a much better car that we already love. Thanks Sean and Steve... shout out to Amani who was very friendly and positive both times I was there.

Just another one star review and reminder for you to shop elsewhere. If you do decide to purchase a…read morecar from here, be sure you pay for a third party "pre purchase inspection". The CarFax they provided showed a clean history however it was obvious the car was in a wreck due to the shit body work. My car salesman Steve Han over shared the movement I met him and told me he takes care of his elderly mom. Thought it's as odd but now realize he was trying to look like a stellar guy. Even said that he would "fix my issue and be sure it's handled and that he would be there even after the sale". Steve if you're reading this, I hope you can sleep at night. The following week after my purchase, I followed up to see the status of the "simple repair" and he pawned me off to someone else. Every time I texted him, he half ass texted me, misspelling words and just rambling on - always had to get the last word in. Anyways he pawned me off to someone else which I felt bad because Abed basically had to do damage control. I have saved my entire text thread just in case I need to push further on this issue. Sales manager, Shaun is well aware of the situation and I am no longer getting a call from him either. When I finally dropped off my car (which was going to take a week to "figure out what's wrong") that same day, the service manager QUIT. You could tell he was tired of having to be the bearer of bad news since the sales people always over promise and never deliver. They have a third party mechanic shop (buddy of the Wells Auto Group owner) that "repairs" the cars and it is offset. Anyways, we're almost a month out of my car purchase and I am no longer getting a response from anyone. Just hoping and praying that my 30K+ car doesn't crap out on me now. GO. SOMEWHERE. ELSE. Oh did I mention that they obviously play google lots of money to hide their true google rating? HA.

Bought a used car that was advertised as being in show room condition, even though it was ten years…read moreold. We came over 280 miles from Oklahoma to see it, and Phil was telling the truth. It was in pristine condition, show room like. Phil was friendly and took seriously the high quality of the cars he sells. No hidden fees, the price he quoted was the price we paid. This was a smaller friendly place, no pressure, no salesman handoffs to squeeze you for another 100 bucks, just an honest man who seemed to really care about the quality of his cars. He showed me another car for fun, a 4x4 truck in pristine condition as well. Someone came in while we were finishing up the paperwork and it appeared he was interested in the truck. I'd buy from Pristine Auto again, and in fact when in the market for another car I would take a look at Phil's current inventory as well.

I bought Dodge Caravan 2007 on July 27th. - The dealer…read moreshowed a report from his 10K scanner show's the car in a- perfect condition. Since the Gas tank was empty I drove the car only half a mile and come back- Big mistake. The Dealer make me sign on a few paper says: NO WARRANTY - AS IS And then.. this is what I went through in less then a month * At the same day I found the Horn doesn't work * 4th day I got stock on Gorge Bush Toll way with high temperature. I replace the radiator 3 hours later 230$ * Day 6th, the Brack, ABS & TRAC ON Lights start to go on off like crazy * Day 14th, the light keep going carzy and Engine stumble. the car start to shut down few times a day * Day 15th, I change the Alternator, sparks, Fusses because of Voltage problem 800$ * Day 22nd, I replace the Battery. 186$ * Today is Sep 6,16- the only way to turn on the car is by disconnect the negative :/cable from the battery!! yea yea Dealers are all the same. If you decided to buy a car from a dealer go to a place like CARMAX. There you have 30 days return policy

The service attitude of this car dealership is very bad. I bought a RAM 1500 2023 model car from…read morethis car dealership on July 2, 2024. When I bought the car, the right side mirror was broken and the rubber pad of the car key was also broken. The staff of the car dealership said that they would replace it with a new one and asked me to go home and wait for their news. It has been a month now and there has been no response and they refused to answer my calls. I have called many times to ask them when they will repair it for me, and no one gave me an answer. There is a manager named Jim DuBois and he refused to answer my calls. Is this your service attitude? So please pay attention, their customer service is very bad.

From the owner: Welcome to Chrysler, Jeep, Dodge City of McKinney! At our dealership we not only offer a large…read moreinventory selection of the latest Chrysler Jeep Dodge and Ram vehicles available but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from. We invite you to visit our dealership to explore all of your options and experience a hassle-free car shopping environment. Our courteous automotive experts will not only show you everything that each of our vehicles have to offer, but they will also discuss our unique financial options and quick automotive services that we have available for you as a valuable new member of the McKinney family. Visit our family owned and operated showroom at 700 S. Central Expressway today - You won't be disappointed!

CarMax Express Pickup wasn't very "express." The business office lacked urgency, and several…read moreassociates were walking around without engaging or assisting customers. I came with my son, who was buying his first car, so this was an important experience for us. The selection of vehicles was solid, which is a plus. However, the documentation and pickup process felt slow and somewhat unconcerned with customer service. It didn't feel organized or customer-focused. On the positive side, all paperwork was completed accurately, and there were no problems with financing or insurance once everything was finalized. Overall, decent inventory, but the express process and customer service need improvement.

Car Max does it right! The usual car buying experience is grueling. All the back and forth- let me…read morecheck with my manager,.... It's a disgusting ritual that needs to go away for good. Enter Car Max! No hagling, the price is the price. We were looking to get a good used pickup truck and after searching online for a few months we found one at the McKinney Car Max. We have always had our financing prearranged with our credit union or bank if we needed to take a loan and found it's good to have that information in your back pocket so you can compare your what they have to offer. We were met with a pleasant young man named Griffen and he was such a delight to work with. We took the truck for a test drive and meanwhile they were assessing our car to see what trade in offer could be made. We had already looked up the Kelly Blue Book value so we had a range of what to expect. The test drive was a success and we decided we wanted the truck. The trade in offer for our current vehicle was fair and thousands more than a couple other local dealers had offered to us. We completed all the required paperwork online. The entire process was so smooth without any embarrassing haggling. We have used Car Max in the past to sell them a car without buying and that was a positive experience as well. We highly recommend Car Max and Griffen was an excellent sales guy, no pressure but all about customer service.