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    Carmel’s Hidden Gem

    4.0 (288 reviews)
    Closed Closed
    Updated 1 month ago

    Carmel’s Hidden Gem Photos

    CARMEL’S HIDDEN GEM ATMOSPHERE

    What's the vibe?
    Intimate
    Moderate noise
    Good for groups
    Outdoor seating

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    Menu 5/24/2026
    Alia G.

    Food is Tasty! Service not so great. While we were seated quickly (given menus, water and coffee quickly), the rest of our experience was one of waiting and trying to find someone to help us with either more coffee or water or status on our food. I think they are short staffed? It took about 20 minutes to provide our order... and then another 45 minutes before we received our order. And then we were not going to wait another whatever for our check so when we were done, we walked into the restaurant and found someone to pay which took a few minutes at that. The patio is nice if the day is nice because it is not shaded. The inside seems a little stuffy.

    Cassandra L.

    Husband and I passed by and stopped in for breakfast at 9am. We were seated quickly, drinks came, no coffee because espresso machine was broken :( Husband ordered the lobster eggs benedict, they were DELICIOUS!! Sauce was out of this world. I don't remember what I ordered but it was beans, salsa, eggs and avocado. It was lacking flavor. Add a little more salt or a grilled jalapeno to the side of this dish. Cute and clean. Decent place. Pretty pricey.

    John I.

    Oof... I hate to say it, but we had quite a poor experience here. I was with a group of four this past weekend for a Sunday brunch, hoping for a nice bite before we traveled back home from our Carmel weekend. We found Hidden Gem through Yelp, and arrived as a walk-in. While we would have loved to sit outside in the warm weather, the patio was full and we were seated inside the restaurant. For all the cute restaurants you can find in Carmel, Hidden Gem is... not one of them. It felt oddly stripped down and incomplete inside - almost like they were redoing the interior and hadn't finished the job yet (perhaps they are?). While the restaurant was relatively full, I wouldn't describe it as packed. But from the time we ordered our food to the time the last of us received our food, it was a full, legitimate, 1.5 HOURS (I timed it). During this time, not once did anyone from the staff ever come up to us to address the excruciating wait, apologize for the delay, or even provide any sort of update. We were left waiting with no clue what was happening. Even getting a refill on our water or coffee proved difficult - it was hard tracking anyone down, and it usually took at least two follow-ups for it to actually happen. And when we did finally receive our food, it was incredibly underwhelming. We ordered an eggs benedict, two breakfast sandwiches, french toast, and the skillet. Virtually all the meat - most notably the sausage and the bacon - was burnt, with a charred taste masking any potential for flavor. The potatoes were wet and undercooked. The french toast was soggy and flavorless. Sadly, the best part of our entire meal was the bread on the sandwich and the side of toast that came with the skillet. I'd also be remiss not to mention that every single one of us felt nauseous or unsettled, and some of us borderline sick, after the meal. Given how many positive reviews I see of this place, I'm thinking we must have come on a really, really bad day. This gives me hope that our brunch was simply a one-off and that it's not usually like this. But everything, from the ambiance, to the service, to the food, was incredibly disappointing.

    Receipt

    Went around 11:30, left at 1PM. Only one host/waiter but he forgot to give us menus, we waited ten minutes for water, 20 minutes after we arrived our orders were taken. Ended up waiting 40 more minutes for the food. Prices on the website and on the physical menus were wrong. The "light plate" smoked salmon toast was $5 more than advertised. Service was absolutely horrible. Multiple parties that came after us received faster service. Facilities weren't the cleanest either, there was no toilet paper and the walk to was through a sketchy alleyway. The food was a 3/10 at best. Portion sizes were either too big or too small, and all the bread-like items were dry and dense. Would never go again. Complete waste of money and time. Music and ambience was okay though.

    Jonathan C.

    First time being in Carmel with the wife and we stopped by this place for brunch. Cool spot for food and good service. Right within the small area and perfect for eating outside with the dog. Definitely stop by if you want some good brunch!

    Lemon ricotta pancakes, chicken friend steak and side of scrambled eggs
    Kat T.

    Super friendly staff and great food. Came during Memorial Day weekend so they were super packed and food took a while to come out but not their fault. Food and service made up for it. Definitely will be back but not during a holiday weekend haha. Also big plus is they are really dog friendly

    Crab Benedict
    El G.

    We came pretty early in the morning on a saturday and the wait was craaaaaazy ( T - T) the servers did their best to look after us, and for a small restaurant absolutely slammed - it makes sense. The prices are steep!! but everything is made with a delicate attention. the lobster toast was a special and was absolutely delish with a healthy portion of the snappy guy. the flavour was bright!! and the bread was a perfect texture. the crab egg benny was probs the best benny i've had and i have had many in my day (ō_ō) Outdoor seating was luckily available. There is a bathroom in the back alley. overall a nice experience

    Emily C.

    Very disappointing experience. We waited over 1.5 hours and never received our food, while other customers who arrived after us were served (white couple who ordered seconds before us received their food in 30 min if not less). The staff was rude, and we felt completely overlooked. We ended up leaving without eating after driving 2.5 hours to try this place. Based on our experience, I wouldn't recommend--especially for people of color. We ended up going to Subway instead.

    Angkor T.

    Delicious food, good service and nice and small restaurant. Try it yourself and you'll like it.

    frittata
    Anna P.

    We stopped by this place for a sunday brunch after seeing their menu. We were seated inside but the wait staff kindly moved us outside as a table became available in their beautiful garden setting. We got 4 items: their special seafood omelette, frittata, lemon ricotta pancakes, and a side of bacon. All the food was good and filling and everyone was happy with their meal. Overall we enjoyed this visit but this place seemed short-staffed, service was slow, and the waiters were definitely stressed. I hope the manager will increase staffing moving forward as that could definitely improve this location significantly. The staff were doing the best they could with the limited resources.

    Sue R.

    Came here for breakfast and it was delicious. We were the only customers so we got lots of special attention. The owner Dia was very accommodating with our special food issues.

    Savory skillet, breakfast sandwich

    The food was so delicious! It's definitely a little hidden, but we found it. I got the breakfast sandwich and the garlic aioli elevated the entire dish. My husband got the savory skillet and it was perfect. Potatoes were perfectly cooked and seasoned. Would most definitely recommend!! Staff were very friendly and attentive.

    Benedict. Outstanding hollandaise.

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    6 months ago

    Great food great ambience very cozy place . I highly recommend. I tried avocado toast. It was very tasty.

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    Page 1 of 8

    Carmel’s Hidden Gem Reviews in Other Languages

    Ask the Community - Carmel’s Hidden Gem

    Do they have gluten-free pancakes or waffles or French toast or regular gluten-free toast?

    Do they serve gluten-free bread or sourdough bread?

    Do they offer gluten-free pancakes? Gluten-free waffles, gluten-free bread?

    When is the breakfast menu served vs the brunch menu? Can you give an overview? Are you dog friendly and could we order something for our dogs? We'd order them a sausage for example. Thanks.

    They start serving breakfast at 8 am and that menu is available until 2:30 pm, but the brunch menu is only available from 11 am to 2:30 pm. They are super dog friendly and we order items for our dogs all the time like bacon or a scrambled egg or… 

    Don’t See Your Question? Ask Away!

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    Carmel’s Hidden Gem - newamerican - Updated August 2026

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