The customer service is the worst I've encountered, first they hung up on me and then i called…read moreback, asked to speak to a manger, said ok at first until i explained what happend then he said there wasnt one... was not helpfull at all, was very rude, yelling at me, talking over me and was making no sense in what he was saying. Never going to deal with them again, they said my account is rent to rent, not rent to own, and i stated this account over 3 years ago and i know picked rent to own, and they didnt even ask me that question because we originally returned it then went back to rent it again, and the second time they didnt even ask me and they are saying i cant use my $1660 dollars towards purchasing a cello, when they keep sayin i can use that money towards a new cello..... they dont know what they are talking about and they keep hiding behind eachother its disgusting. Never again, people reading this, DO NOT RENT FROM THEM!!!

Instead of ordering online with another big box music store or directly from Fender, thought I'd do…read moremy business here to help local employment, as Fender's online store listed them as an authorized Fender dealer, before that never knew about this chain but glad I found them. Not only did they have the getting hard to find Fender Mustang Micro guitar headphone amp, but discounted from list $119 to $99. Sales person Francisco was great, sale had just ended but display case still had the sale price so he honored it like all stores should. By the way, this little Fender Mustang Micro is an amazing little guitar headphone amp & it's rechargeable instead of eating up batteries...

Great owners, great instructors. Go learn to play an instrument, a fantastic life skill that will…read moreenrich your earthly experience! Very competitive pricing, many great teachers to choose from, many instruments taught. What more could you ask for?!

I've been taking weekly guitar lessons with Joey Archer since early May 2010. I've never learned an…read moreinstrument or taken professional guitar lessons before, but I'm glad I found Joey to be my instructor. He is patient, personable and gives me good "homework" assignments of new guitar riffs, chords and other exercises to work on. I feel like I'm getting quality, honest feedback on my progress, and having him there to correct my technique or give me tips is definitely worthwhile. I can't imagine trying to learn on my own, especially since I have very little real musical background (I don't think the recorder counts :P). I'm sure it's possible but having Joey there to point me in the right direction speeds things up and helps avoid unnecessary setbacks. I wanted to at least get a solid foundation and start with good habits before I set out to learn electric guitar, and I feel like I'm getting that with Joey. He's flexible with scheduling and make-up lessons, very knowledgeable and fun to learn with. I feel like I'm making good progress and look forward to improving more with his guidance. Would definitely recommend Joey to anyone looking to learn guitar or another instrument in the Lacey area.

Found something on clearance with a price sticker that said $1 on it. At the register, the cashier…read morerang it up as $2, and when I asked about it, he said it was actually $2, and they just hadn't changed the sticker on it yet. I know it's just $1 more, but it's still 100% more than it was priced. I don't feel very comfortable shopping there if the price stickers aren't correct.

Took my children in to look (and try) all of the different instruments! We were not disappointed at…read moreall!! Tymm was very helpful and showed my seven year old a demo with the piano, guitar, drums, clarinet and trumpet! This store sells, rents, repairs and offers lessons!! So excited to begin our musical journey! Thank you

I keep meaning to write the review. I must tell you how wonderful of a school this is…read more Each and every teacher (Angela, Sarah, Trent, Eli) demonstrate conventional and non conventional teaching methods, kindness, warmth, approachability and passion. My daughters are all in piano and my littles picked up an additional instrument. My daughter is learning flute and loves it, even if right now it is just a year of learning to blow correctly. My five (now six) year old picked up drums and will randomly start beating a tune using different surfaces where ever we find ourselves. She is hearing music in everything around her. Music 1st/Tuned In also demonstrates grace when I have mommy meltdowns, when I am late on payment because I am waiting on paid medical, and when I try to work the schedule around a second job. It is a little cramped in that big house, but it is a house of love in our family. I can't thank you enough.

My kiddos take lessons for so many different instruments and they take all of them at Tuned in…read moreAcademy and their sister school Music 1st. They are the best! All of the instructors are knowledgeable about their music. Not only that but they are attentive to their students needs and learning style. If one strategy doesn't work, they try another. Lessons are fun and engaging for the whole family!

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Tim Cromwell is an excellent teacher. Friendly, honestly cares about the children he is teaching,…read moreand also patient yet firm. His method of teaching is great and I do not struggle getting my daughter to practice the piano and she looks forward to her lessons. She's only had one recital andTim made it very special; all the other students performing seemed to love him as well. You won't be disappointed if you get your children or yourself lessons with him.

Tim is very friendly, knowledgable, and professional. My child has enjoyed working with him and has…read morelearned a lot. The lessons have enhanced her confidence and experience in theater productions and she received a leading role in the spring musical.