There aren't enough good words I can say about this place and the wonderful folks who work here. I…read moream beyond thankful for them and I highly HIGHLY recommend them. I was very sick and they took such great care of me, very supportive and I'm feeling relief much faster than I expected. So thankful.

From the owner: We believe that health is an unalienable right and you deserve full access to healthcare that is…read morenot confined to an exam room.

I will start with front desk. They are the most professional group of people I have ever met…read more Now the doctors. Ii hhave had 3 different (shoulder, hip and knee) each doctor has been professional, extremely knowlege, and patient. I would highly recommend Granite Ortho.

Dr. Bassett was my hip surgeon a few years ago and I am so grateful for the job he did. Amazing…read morework. No complaints there. I came back to Granite for a second opinion on a recent ankle break. I knew the ER had missed something because I've been walking on it with tolerable pain- now it's getting worse. I thought maybe it had healed wrong. In-house imaging showed that the sprain had dislodged a protruding bone. Dr. Simonson wrote for a stability brace, so I got it, wore it a couple times and now the pain is worse. It's the wrong brace for my injury. I explained to his MA twice, the pain is worse, asked for NON NARCOTIC pain medicine. I shouldn't have to feel guilty asking for a muscle relaxer and some extra strength Naproxen. I'm not a drug addict. And I hate being treated like one. Simonson should follow up with his All patients after their initial visit. To make sure people get better. Not worse.

Been here 2 times first visit waited over an hour then another 15 minutes in exam room. Watched…read morethe whole waiting room just walk back within 10 minutes. Spent almost 10 minutes talking g to doc about the xray being mislabeled then he sent a xray request for the wrong hand. Wasted 4 hrs having to come back for another xray order for the correct hand. Now here for 2nd visit. Arrived 20 minutes early and waited 45 minutes after appt time before being taken back with different excuses about why. But front desk said almost always behind. He came into the room 15 minutes after.

Nightmare experience. Stay away. Very poor communication system and conflicting info…read more What kept running through mind through all of this is what would we be dealing with if my husband had the surgery with Dr Hijji and had post-operative needs. Based on our experiences with their system of communication he would be on his own. We had a consultation with Dr Hijji about 2 weeks ago that went well. We were very impressed with Dr Hijji's approach and direct manner. During the appointment, Dr Hijji instructed my husband to provide him with recent MRI images and told him when he received/reviewed them we could set up a teleconference visit (we live 5 hours from Flagstaff) and he would provide his recommendations. Trying to submit the MRI images and schedule the follow-up tele health visit became a nightmare. I was first instructed to mail the MRI images to their admin offices in Phoenix. Several days after trying to contact his staff through his portal and receiving no reply I was contacted by Dr Hijji's medical assistant and she instructed me to send the MRI images to the Northern Arizona office location in Flagstaff. After sending the images and waiting 7 days to ensure they arrived I then called and received the message from the Admin staff that the images (CD) had not been received, Furthermore, they indicated they no longer offered Tele-health visits. I placed a message to the patient portal to Dr Hijjis team and received a message thru the patient portal that if I wanted a follow-up visit I would need to schedule an appointment at their Prescott location? I had been instructed to send the CD images to Flagstaff office. What kept running through mind through all of this is what would we be dealing with if my husband had the surgery with Dr Hijji and had post-operative needs. Based on our experiences with their system of communication he would be on his own. I guess better to find this out now but it was a large waste of time and energy.

I really don't understand the bad reviews. We are living in a time of covid, unlike any other, and…read moreeveryone wants to get checked out, or have to get tested for one reason or another, so OF COURSE there will be wait time. Just know that going in. That said, there are options---you can book online if you can wait, you can do a video call, or just walk in and wait. If you walk in they let you know where you are in the queue, and they text you when your time is close if you don't want to sit and wait. The front staff were professional and courteous, and when I was seen, all of my concerns were addressed. I had a lingering cough and wanted to make sure my lungs were ok. When I was seen, They X-Rayed me right there on the premise (Yay, imagine having to go to another lab?!!!) and my fears were confirmed-touch of pneumonia ! . They took their time with me, were as professional as I could hope for, and had great attitudes! I was prescribed my meds and was on my way, happy to say I am on the mend. Folks, be gracious...these medical workers are dealing with a revolving door of sick patients all day long, and they are doing the best they can with the limited staff on hand ! Your next option: Emergency Room! Take your pick. I was satisfied. Thank You Next Care!!! AMW

I have a very bad infected bite on my finger. I walked in the first thing I said was, Do you treat…read moreinfected cat bites. The receptionist while she was freindly said "Yes". $200.00 and 2 hours later I'm on my way to ER Because they don't treat infected Cat bites. Won't give me a refund. Don't waste you time and just go to ER.

Excellent staff, treatment and bedside manner. I highly recommend! I tried at home with the…read moreinternet and didn't make progress. I made so much progress in a short amount of time. They know what they are doing and it's been excellence!

Having been in an accident the end of January 2020, I wound up having surgery on my right shoulder…read morein April 2020 for two massive irreparable tears. After surgery I was referred to CPE for my physical therapy. Due to an uncompassionate workers compensation adjuster, I was forced to return to work early, giving me only one day a week for therapy. The staff at CPE showed true compassion over my situation and helped me with multiple exercises I could do at home. The CPE team are true professionals, caring, knowledgeable, compassionate, and an absolute pleasure to work with. They have been a priceless part of my healing process and I thank them from the bottom of my heart for their contribution to the exceptional healing I have received in my right shoulder.

Dr Bagley treated me for low back pain for a number of years. He is very professional, and…read morecaring.The front office staff was always very helpful and friendly. He treats from most conservative treatment etc to the more involved. He will refer you to a Pain Specialist if indicated. In closing, he is a great guy and a wonderful physician. Robert Eddins, Prescott

the best doctor ever. very caring and compassionate. just the best.. and listens to what you have…read moreto say.

Knee Replacement went very well in a Special Robatic surgery in Phoenic. A painful couple of weeks…read moreat first but so glad I did it. Three months later I feel like a kid again. Great doctor!

My surgery prep was great and the organization of this practice is excellent. Dr. David had great…read morebedside manner and did an excellent job on my total knee replacement.

For better or for worse, I have seen more than my share of ERs and hospitals in multiple states…read more Based on that experience, I say this place lives up to its name. Exceptionally equipped, modern facilities with welcoming entrances, comfortable waiting areas, well designed and efficient flow, comfortable and comforting lighting, spacious triage, er rooms, even more spacious in-patient rooms (like a nice hotel!), on-site lab, radiology, and more. Exceptionally fresh, nutritious, and tasty food with good variety. Exceptionally friendly and efficient service... at ALL levels. But most importantly... EXCEPTIONALLY good people. Everyone we encountered there were calm, tremendously competent, and positive people - passionate about helping others. They make you feel like you're in good hands.. because you are. They make you feel like they've got you when you are in your hour of need.. because they do - they've got you. On behalf of myself, my family, (and the people you help every day who SHOULD thank you.. but don't) THANK YOU!!

Be very careful going here. Check your Insurance to make sure this place excepts it! This place…read moretells people "we accept all insurances". NOT TRUE. I check with my insurance, and this place is NOT in network with them! I am too young for Medicare, so I have civilian type insurance. Like I said check with your insurance company before you are seen! Also, FYI...this place is nothing more than a glorified Urgent Care that over charges you!