I discovered Splashy Pools and Spa after my existing pool service told me they didn't perform a…read moreone-time cleaning during my pool opening which unfortunately, my pool badly needed. When I called Splashy Pool, they responded to my call right away and immediately scheduled an appointment within a day. The technicians did an excellent job vacuuming and brushing the liner, testing and balancing the chemicals and informing me of any follow-up actions I should take, all at a reasonable price. The techs were experienced, professional, friendly and careful and worked in extreme heat conditions. I was fortunate and grateful to have hired this company and wished I had found them sooner. Without a doubt I will be hiring them again in the future to open/close my pool.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

We used to go here all the time before we converted to salt water. This last time we were there,…read morethe customer service was very aggressive. We felt rushed and not welcomed. We were warned by a couple of pool companies that they sell you a bunch of stuff that you don't need.

Tuesday, September 1, 2015…read more There was only one person working, an older man, average build and height. Two women were at the counter talking and paying separately, which he was tending to. Two men on the other side of the counter, waiting to get their water tested. He helped the two women then asked me if I needed help. I asked him for chlorine stabilizer, he said that's shock it's right here. He pointed to a chemical I had already been using. Then I told him I need chlorine stabilizer 100% cyanuric acid, he said those are 2 different things. I said I want to purchase 100% cyanuric acid. He brought over to me two 1-gal containers of "Instant Conditioner" and said that's what I need. My purchase came out to a little over $80. When I left the store, I looked at the chemical and it did not have 100% cyanuric acid as the main ingredient. I called my father to tell him what I was sold. He advised me to return it and ask for 100% cyanuric acid and that it is granular (not a liquid). When I returned into the store, the worker said "Is that not the right stuff?" I replied no I need to return this. I was still on the phone with my father incase he needed to talk with the worker. The worker said "You will have wait cause I am helping someone now". And I nodded in agreement. Then started to tell my father that I would call him back. As I heard the worker say to the man, "When they are returning something I always make them wait longer, know what I mean?" then smiled and they both laughed. The customer looked up at me uncomfortably. So not only did he not sell me the correct product but then was rude and mocked? me. I waited about 7 mins, then he took my return. He asked if I needed anything else. And I said No Thank you and left the store. I went to another pool store RIZZO POOL right down the Berlin turnpike and asked the worker there for "chlorine stabilizer" to see what he would give me. He gave me a granular 100% cyanuric acid. Needless to say I will not be doing any of my business with Leslie Pool. Cyanuric acid is a weak acid that is marketed as a chlorine "stabilizer" for swimming pools. Other terms used by the pool supply industry are "isocyanurates", "conditioner" or "CYA". When exposed to the ultraviolet rays of the sun, the free chlorine in the pool water will break down and escape. Cyanuric acid is intended to reduce this loss of chlorine.

Chris is one of the nicest and honest person we have met in NE area. He responds fast. Very…read moreknowledgeable and professional. Fair price. Appreciate veterans!! Got the job done fast! Most appreciated!!

After owning a pool for over thirty years, this is by far THE BEST pool…read moreservice I have had. I had a disaster last year with another company, and wasn't sure I would open my pool. Heard about this company and the two owners consulted with me, fixed my problems and I had sparkling blue water in two days. The owners are always available for questions or problems, are extremely knowledgeable and experienced. I almost feel as though I have won the lottery with them. There is absolutely nothing negative here, and whisper...they are reasonable. I HIGHLY RECOMMEND them as I have never been happier with a company.

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Waste of time, very bad communication, and no one seems to know any details about the services they…read moreoffer.

Update: Aqua Masters told my wife they will not open or close my pool unless I take down the…read morenegative review about the pool heater. Goodbye Aqua Masters. Went with Hunters, which has been great so far. We also tried to go through Pentair claims seeing if they would help us and they denied our claim saying the pool heater was not installed properly. Guess who did the install? Aqua Masters (Pentair authorized).

I have never ever dealt with a more honest company in my life. Instead of selling me a bunch of…read morework I didn't need, they were very honest about what an inexpensive and easy fix it was! They have been my only pool company for years now. Highly highly recommend!

This is absolutely the WORSE company I have ever hired.. UNPROFESSIONAL!!!!!!!! They do not stand…read moreby their products. They have a disrespectful owner, JR and Holly is extremely nasty. We hired them to do a new liner and within 3 months it was separating from the steps. They charged us over 900 dollars to have water delivered then told us to fix the steps they would have to drain the pool and it would only cost us 60.00 to do it with our water hose. The most awful service. I am in the process of filing a complaint with the BBB as well as taking them to court. Stay as far away from them as you can. The worse company I've ever worked with.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Colby and the entire Scarritt company were fantastic. We were struggling for over a month trying to…read moreget our hot tub repaired by another pool and spa service company in the area. After three visits from the other service technician, we still did not have a working spa. Scarritt sent Colby to us within a day of our calling them. Colby came on the coldest day of the year and spent 2 hrs repairing our outdoor spa. He got it completely fixed and working in one visit. I cannot say enough good things about Scarritt or Colby.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

We've been dealing with Tanguay pools for 30 years, Dave just recently installed our 2nd liner,…read moregreat job working through issues with pool light leaks! They're the best!

Tanguay Pools is without a doubt one of the premier pool installation and service companies in…read moreConnecticut! We have been doing business with Tanguay for close to 20 years and have always been thrilled with their products and service. Recently, Dave and his team installed a new liner in our pool. The entire process was flawless from start to finish and our pool looks like it is brand new! The Tanguay team is always professional, polite, detailed and thorough in everything they do! Great company to do service with! Stan & Jackie St.John

Great experience from start to finish. The sweet young lady…read morethat took the call was very informative and efficient. They put in a service call for next morning. ( non emergency) . The gentleman who showed up ( on time) was very friendly and knowledgeable. He was later joined by another employee who was just as nice and they got the job done quickly without fuss and made sure they didn't leave a mess. Gave us some tips so we wouldn't have the same problem again hopefully. Came recommended and I would pass along that recommendation.

Disappointing Experience: Overpriced…read more I recently hired JMB to install a faucet and a garbage disposal in my condo. The recommendation came from the contractor who handled my countertop and backsplash installation, so I trusted their judgment. Unfortunately, my experience with JMB left much to be desired. The installation itself was carried out by an apprentice and another worker, who spent around 45 minutes completing the job. Everything seemed to be in working order, so I didn't anticipate any issues until I received the bill. To my shock, I was charged a whopping $1229 for what should have been a routine installation. When I reached out to JMB to address my concerns, I was met with a series of dismissive responses: Missing Quote: They claimed to have sent me a quote, which I never received. Lack of Communication: They deflected responsibility onto the contractor who recommended them, despite my assumption that pricing would be fair and reasonable. Unjustifiable Pricing: Their insistence on charging a flat rate without considering labor costs left me feeling taken advantage of, especially when other plumbers confirmed that the job should have cost significantly less. Unresponsive Owner: In my business, I would be speaking to the customer about a situation like this - never heard a word In an attempt to rectify the situation, JMB offered me a mere $100 credit toward future services, which did little to address my dissatisfaction. Ultimately, my trust in JMB was misplaced, and I regret not seeking multiple quotes before proceeding with the installation. I've since learned that this company bids on services through our town municipality, and I'll be sharing my experience with the superintendent of facilities for further review. In conclusion, while I can't dictate others' choices, I feel compelled to share my disappointing experience with JMB as a cautionary tale. Proceed with caution and consider exploring other options before entrusting them with your plumbing needs. Note: I anticipate an answer claiming the cost of the 3/4 Horsepower Insinkerator with 7 year warranty was much higher than the ones I found on line and calling plumbing supply companies ($220) - My math shows that even if the disposal was marked up 100% the labor is still over $800/hour