Better Surfaces and Services are top notch! Wilmer and his flooring crew did an excellent job on…read moremy house floor. I had 1,500 sf of hardwood flooring that needed to be resurfaced. BSS worked on the entire flooring in a professional and expedient manner. The job was done as they said, and I am very happy with the results. I recommend Better Surfaces and Services for all your flooring needs. I will use them for any future jobs I may have. Thank you Better Surfaces and Services!!

Our wood floors were last refinished 18 years ago, when we first moved into our 1958 house. While…read moremany areas had only minor wear, the area under the dining table had suffered a lot of damage, with bare wood exposed in several places. We were looking for someone to do a general buff and finish on all the hardwood, but also with a specific focus on fixing the dining area. Of the five businesses I contacted, four said they would not do a partial sand/stain, but would only redo all of the flooring, sanding and restaining everything, which would have been far more than we were planning on spending for this project. Wilmer of Better Surfaces and Services was the only one willing to work with us on what we wanted. He was very upfront about the potential issue with a visual difference between the restained dining area and the existing stained flooring, but also discussed how he would do his best to mix the new stain so that it matched as close as possible, and work on the transition area to minimize any difference. I hope the pictures show what an amazing job Wilmer and his team did. The pictures were taken at different times of day, but they are all of the dining area, which needed the most work. In fact, one of my relatives was thoroughly confused upon seeing the final result: she knew we had planned on just refinishing, but upon seeing the floor, thought they must have instead replaced the dining area with all new hardwood! In addition to the great work, Wilmer was very good about addressing all of our concerns and keeping us up to date on the work, as we had to be out of town during all of it. His employees were very conscientious about locking up our house when they were done each day (my friend let them in every morning). I still can't quite get over how beautiful and new our hardwood looks! Thanks for everything, Wilmer!

Had the pleasure of meeting Max, he was super friendly, very informative and helpful. Went in to…read morelook at carpet tiles and he gave very competitive pricing. He even allowed me to take a few samples as long as I returned it in a couple days. Thank you for all your help!

Got a nice area rug from AW Rugs & Carpet in Van Nuys. The staff was patient, helped me compare a…read morefew textures, and didn't push for a sale. The quality feels solid and it fits the living room perfectly. Took one star off just because the delivery took an extra day, but overall, really good spot for rugs.

Brad at Hart Flooring!…read more Wow! Just wow! I'm impressed, and I have to share it with ALL of SCV! We have been looking to upgrade our floors for some time now, and from the moment we walked into this guy's shop, HE was positive, real & truly authentic! You must see his tattoos! I PROMISE HE WILL SHOW YOU! Love this about him! He worked with our timeline, as we did his. Open, honest conversation about when we could get our floors done, and together we thrived! Thank you for your patience, as we respectfully did yours & your amazing team! His team showed how much their boss cares for them! I watched their every move, and they delivered with pure expertise. Their cuts were amazing! Their work ethic was on point! They went above and beyond to make sure we were 110% satisfied! This client is sold! Our floors are beautiful, and being dog owners, he heard & listened to my concerns. He showed us other options that were a little more reasonable, but guided us with the TRUE right choice! THANK YOU FOR YOUR HONESTY! Thank you, Brad & your amazing Team! His team showed up on time, even in an emergency! He sent another guy to help and did my bathroom without hesitation for only 100 dollars more because he respected how much we spent on our new floors.

We had an amazing experience with Harts Family Floors from start to finish. The attention to detail…read morethroughout the entire process was truly impressive, and the craftsmanship exceeded our expectations. Sergio and Miguel were absolutely incredible to work with, professional, punctual, hardworking, and clearly take a lot of pride in what they do. They showed up on time every day, communicated well, and made sure every detail was done perfectly. You can really tell they care about what they do!!

We had an amazing experience with Ari from Floor Concepts from start to finish…read more We had had a difficult project matching new engineered wood with old one. We visited his showroom and found what we were looking for. Ari has a large inventory of the best quality products. Two days later he visited our house, took measurements, and we placed an order. As soon as the order arrived his excellent team came to replaced an old carpet with a new engineered wood. His team of installers was excellent, professional and top notch. They really wanted us to be happy with their work. Alex and his partner have done an outstanding job, and we are delighted with the outcome. We cannot recommend Ari highly enough!

Just the nicest owner EVER! Expert service and excellent…read moreinstallations. Wouldn't use anyone else and I'm super picky.

We originally hired Decades Flooring to replace our carpet with vinyl floors four years ago and…read morewere very happy with the work. Even years later they continue to impress us. We recently had some damage well after the warranty ended and they still came out as a courtesy to help. Even with discontinued tile they went above and beyond to find a solution and made the repair look great. We really appreciate their care workmanship and excellent customer service. Highly recommend.

I can't say enough good things about Decades! I reached out for a quote after noticing their…read morestorefront, and the experience exceeded my expectations. Communication was quick, the installation was done fast, and they finished with an amazing, professional result. Plus, their prices were so competitive. Overall, it was definitely a 10/10!

Needed to replace an entire bedroom carpet on a second floor with a spiral stair case. Getting set…read moreup was fast and easy with quick communication via text. Rene asked me to send measurements of the room, and I took a few photos to help him quote. He sent over some carpet options at various price points. After my wife and chose the type and color, we scheduled a day. Rene sent over two of his team who were super friendly, professional, and very fast. They removed the old carpet and installed the new one, and took all the trash in less than two hours. I normally get three quotes for any job I need, and Rene's prices were the best. Would definitely call him again.

Quick and good communication. He sent Alejandro over in a matter of days. Service was started and…read morefinished in just 60 minutes (1 bedroom apartment carpet cleaning). Impressed with the quality and professionalism. The apartment feels fresher already! Thank you, Rene's!

Steve, Frank, Belle and crew are an amazing team. Great…read moreproduct selection, service and pricing. All my flooring has been sold and installed by carpet mall. They come out and measure and send me a quote. Installation in clean and on time. I will never go elsewhere! Thank you Steve for having a responsible company, especially in these times.... Where most companies do not value customer service.

We used Carpet Mall for vinyl plank floors, carpet and base board molding. Stephen made the process…read moreso easy, as he was communicative, knowledgeable about every product line, color option, respectful of our budget and overall a pleasure to work with. The installation team lead by Gilbert did a great job...we can't believe how much it made our house feel like home! The entire process was quick, easy and seamless. We would highly recommend using Carpet Mall for your flooring needs!

This has been a post long overdue for me. I would highly recommend A1 Carpet. I originally hired…read moreEmpire Today, they came to my house gave me an estimate and I paid a deposit. The day of the installation the men came form Empire and said they could not install the carpet because the floor was tile and they didn't want to ruin the tile and after I told them it's okay, I don't care for the tile they still said no and left. Now the next day my mother in law was coming out from the hospital after being there for 3 months because of COVID. We needed new carpet. I found A1, called got a quote and asked if he could do it the next day and he said yes because of the special circumstances I was in. They had the carpet color I wanted, the price was the same price as Empire and A1 gave me a warranty, and communication was great. They arrived the next day on time and finished earlier than expected. The whole crew was amazing, very kind and extremely courteous. If I can give them 100 stars I would. They saved my situation and did a fantastic work. I will defiantly be calling them again for my carpet or flooring needs. The best customer service, and does not overcharge. Thank you A1!!

I am beyond satisfied with A1 carpets work and cost! Thank you Matt Halpert for your…read moreprofessionalism and your honesty. The team is extremely diligent pertaining to estimates and scheduling. Their prices are hard to beat and the quality is top notch. My floors and molding are gorgeous!! I highly recommend this company and I will be using A1 Carpet for future projects. Also, Thank you RJ! Jessica H.

Great people with great pricing. Somehow after so many…read moreyears these guys were able to keep up a great attitude, answer all your questions and somehow keep their prices lower than everyone. The guys at the office as well as the warehouse guys always look like the enjoy working there. The sound of the owner singing is horrendous but other than that everything is perfect.

Great service and many choices to choose from...we will highly recommend…read more Sydney and Abe gave us great recommendations.

The best carpet one ever I dealt with Best service and fast…read moreresponse They are great Thanks

Was very disappointed with the service and the wood flooring products offered during a major…read moreflooring replacement. They were recommended by the general contractor for the project. I explained In detail what I was looking for when they came out to look at the project. The samples they sent were poor quality, sloppy and uneven staining, and not at all what I had explained that I wanted. I found the product and color that I wanted and gave the information to the contractor. He insisted that Finnmark could get the product and do the installation with quality work. They got the product, but the installation crew was careless and sloppy. I ended up with glue on freshly painted wall walls, holes punched in drywall buy carelessness. I would not use them again for anything.