Better Surfaces and Services are top notch! Wilmer and his flooring crew did an excellent job on…read moremy house floor. I had 1,500 sf of hardwood flooring that needed to be resurfaced. BSS worked on the entire flooring in a professional and expedient manner. The job was done as they said, and I am very happy with the results. I recommend Better Surfaces and Services for all your flooring needs. I will use them for any future jobs I may have. Thank you Better Surfaces and Services!!

Our wood floors were last refinished 18 years ago, when we first moved into our 1958 house. While…read moremany areas had only minor wear, the area under the dining table had suffered a lot of damage, with bare wood exposed in several places. We were looking for someone to do a general buff and finish on all the hardwood, but also with a specific focus on fixing the dining area. Of the five businesses I contacted, four said they would not do a partial sand/stain, but would only redo all of the flooring, sanding and restaining everything, which would have been far more than we were planning on spending for this project. Wilmer of Better Surfaces and Services was the only one willing to work with us on what we wanted. He was very upfront about the potential issue with a visual difference between the restained dining area and the existing stained flooring, but also discussed how he would do his best to mix the new stain so that it matched as close as possible, and work on the transition area to minimize any difference. I hope the pictures show what an amazing job Wilmer and his team did. The pictures were taken at different times of day, but they are all of the dining area, which needed the most work. In fact, one of my relatives was thoroughly confused upon seeing the final result: she knew we had planned on just refinishing, but upon seeing the floor, thought they must have instead replaced the dining area with all new hardwood! In addition to the great work, Wilmer was very good about addressing all of our concerns and keeping us up to date on the work, as we had to be out of town during all of it. His employees were very conscientious about locking up our house when they were done each day (my friend let them in every morning). I still can't quite get over how beautiful and new our hardwood looks! Thanks for everything, Wilmer!

Had the pleasure of meeting Max, he was super friendly, very informative and helpful. Went in to…read morelook at carpet tiles and he gave very competitive pricing. He even allowed me to take a few samples as long as I returned it in a couple days. Thank you for all your help!

Got a nice area rug from AW Rugs & Carpet in Van Nuys. The staff was patient, helped me compare a…read morefew textures, and didn't push for a sale. The quality feels solid and it fits the living room perfectly. Took one star off just because the delivery took an extra day, but overall, really good spot for rugs.

Amazing. Exceeded my Expectations. Incredible. All words I have used to express our delight in the…read morework completed by Brad and his team (Sergio and Miguel). We had waited over 20 years to get our floors done. Mostly because we were concerned that the work might not be done well or that the contractor would bail on us mid project. The day I walked into Hart Flooring and met Brad, I knew I had nothing to worry about. Brad is a wonderful man who is passionate about his work and the jobs they do. He promised excellence and totally delivered it. From start to finish, everything went great. Sergio and Miguel were also awesome. They are seasoned craftsmen who know what they are doing and do it well. It was a pleasure having them working on our project. If we had any questions, they had answers. Lastly, we were concerned that replacing the flooring throughout our entire house would cost us a fortune. To our delight the price was reasonable and fair. I wholeheartedly recommend Hart Flooring.

Just got new floors in my living room, kitchen and hallways from Hart's Family Flooring. I was…read moredreading having to put in new floors while I was living in my house. All the furniture had to be moved and the old floors had to be torn out. I have to say the whole experience went well. The furniture was moved with ease. They did the demolition in one day and my new floors were installed the next day and a half and they look beautiful. They did a fantastic job. I couldn't be happier. The service was great and the price was very reasonable. I would highly recommend checking out Harts Family Flooring if you're looking for laminate, vinyl, tile or carpet.

We had an amazing experience with Ari from Floor Concepts from start to finish…read more We had had a difficult project matching new engineered wood with old one. We visited his showroom and found what we were looking for. Ari has a large inventory of the best quality products. Two days later he visited our house, took measurements, and we placed an order. As soon as the order arrived his excellent team came to replaced an old carpet with a new engineered wood. His team of installers was excellent, professional and top notch. They really wanted us to be happy with their work. Alex and his partner have done an outstanding job, and we are delighted with the outcome. We cannot recommend Ari highly enough!

Just the nicest owner EVER! Expert service and excellent…read moreinstallations. Wouldn't use anyone else and I'm super picky.

We originally hired Decades Flooring to replace our carpet with vinyl floors four years ago and…read morewere very happy with the work. Even years later they continue to impress us. We recently had some damage well after the warranty ended and they still came out as a courtesy to help. Even with discontinued tile they went above and beyond to find a solution and made the repair look great. We really appreciate their care workmanship and excellent customer service. Highly recommend.

I regret using this company to restore my hardwood floors. The floor refinishing was done unevenly…read moreand there are patches all over the house where the finish is coming off within weeks of their work. After asking them to fix it, they refused. I paid over $6000 to refinish the floors and it's disappointing that it wasn't done correctly.

Needed to replace an entire bedroom carpet on a second floor with a spiral stair case. Getting set…read moreup was fast and easy with quick communication via text. Rene asked me to send measurements of the room, and I took a few photos to help him quote. He sent over some carpet options at various price points. After my wife and chose the type and color, we scheduled a day. Rene sent over two of his team who were super friendly, professional, and very fast. They removed the old carpet and installed the new one, and took all the trash in less than two hours. I normally get three quotes for any job I need, and Rene's prices were the best. Would definitely call him again.

Quick and good communication. He sent Alejandro over in a matter of days. Service was started and…read morefinished in just 60 minutes (1 bedroom apartment carpet cleaning). Impressed with the quality and professionalism. The apartment feels fresher already! Thank you, Rene's!

Steven!. Thank you for % customer service!! Not only did you beat the price from one of the top…read morecompetitors. The quality and the installation was/is outstanding! The thing about me is; I'm most likely one of the most difficult people to please. When it comes to spending money . Again I can't thank you enough. Thank you

Steve, Frank, Belle and crew are an amazing team. Great…read moreproduct selection, service and pricing. All my flooring has been sold and installed by carpet mall. They come out and measure and send me a quote. Installation in clean and on time. I will never go elsewhere! Thank you Steve for having a responsible company, especially in these times.... Where most companies do not value customer service.

This has been a post long overdue for me. I would highly recommend A1 Carpet. I originally hired…read moreEmpire Today, they came to my house gave me an estimate and I paid a deposit. The day of the installation the men came form Empire and said they could not install the carpet because the floor was tile and they didn't want to ruin the tile and after I told them it's okay, I don't care for the tile they still said no and left. Now the next day my mother in law was coming out from the hospital after being there for 3 months because of COVID. We needed new carpet. I found A1, called got a quote and asked if he could do it the next day and he said yes because of the special circumstances I was in. They had the carpet color I wanted, the price was the same price as Empire and A1 gave me a warranty, and communication was great. They arrived the next day on time and finished earlier than expected. The whole crew was amazing, very kind and extremely courteous. If I can give them 100 stars I would. They saved my situation and did a fantastic work. I will defiantly be calling them again for my carpet or flooring needs. The best customer service, and does not overcharge. Thank you A1!!

I am beyond satisfied with A1 carpets work and cost! Thank you Matt Halpert for your…read moreprofessionalism and your honesty. The team is extremely diligent pertaining to estimates and scheduling. Their prices are hard to beat and the quality is top notch. My floors and molding are gorgeous!! I highly recommend this company and I will be using A1 Carpet for future projects. Also, Thank you RJ! Jessica H.

Great people with great pricing. Somehow after so many…read moreyears these guys were able to keep up a great attitude, answer all your questions and somehow keep their prices lower than everyone. The guys at the office as well as the warehouse guys always look like the enjoy working there. The sound of the owner singing is horrendous but other than that everything is perfect.

Sy's is great. They have a huge warehouse with a wide selection and wonderful customer service…read more They were generous enough to donate a few samples for our program for children with disabilities. You can't always find that nowadays.

I can't say enough good things about Finmark Carpet and Flooring! From start to finish, the entire…read moreexperience was exceptional. I had 16-year-old builder-grade carpet replaced with LVP flooring, and the Finmark team made the entire process incredibly smooth. From the initial estimate, to installation day, to the follow-up afterward, everyone I interacted with was warm, friendly, professional, and clearly an expert at what they do. The installation team did an outstanding job, paid close attention to detail, and took pride in their work. It's clear that customer service and quality workmanship are a priority at Finmark. A huge thank you to John and the entire team for making what could have been a stressful home project such a positive experience. I absolutely love the finished floors! I highly recommend Finmark Carpet and Flooring to anyone looking for quality flooring, knowledgeable professionals, and exceptional service. I will definitely be using them again for future projects. Thank you, John and team!

Was very disappointed with the service and the wood flooring products offered during a major…read moreflooring replacement. They were recommended by the general contractor for the project. I explained In detail what I was looking for when they came out to look at the project. The samples they sent were poor quality, sloppy and uneven staining, and not at all what I had explained that I wanted. I found the product and color that I wanted and gave the information to the contractor. He insisted that Finnmark could get the product and do the installation with quality work. They got the product, but the installation crew was careless and sloppy. I ended up with glue on freshly painted wall walls, holes punched in drywall buy carelessness. I would not use them again for anything.