Had Tom J come to our home today with samples and pricing. Was very professional, answered all our…read morequestions and concerns. Great member of the Empire team

Horrible company! My mother gas new carpet pur in here living/dining room. Appointment was…read morescheduled for a Friday between 8 am to 6 pm my mom called and they had to reschedule for the next day. She had moved all her things out of there on Thursday houser was a mess for 2 day was unable to get yo her stove to cook anything. They came the next day at 11 took them 3 hours. She called the sales man Greg he never even called her back. Wouldn't recommend this company.

Big fan of Carpet Mill Outlet! We've been using them for years, and by we, I mean by whole family -…read moremy parents at multiple properties, my brother at his house, and me in my home / previous condo. The product itself is great, and they have so many options based on your type of project. We've used them for carpet, hardwood, and LVP needs. Most recently, we had our basement refinished, and Joe was wonderful and easy to work with, per usual. Since that install, the carpet has held up so well. And thats saying a lot seeing as we have a bunch of kiddos down most days! However, during recent floods in the area, part of our carpet was effected. Fortunately, my husband and I were able to pull it up and air it all out - but that of course left it no longer secure. Let me tell ya, Carpet Mill Outlet is so reliable. I called Joe and he sent someone out within a day or two to restretch and reinstall the whole side of the room that was affected. We were so, so appreciative! No doubt we'll continue to use this local business for all of our future projects to come.

Worked with Joe to have a large rug bound. They have a large selection and Im very happy with the…read moreresults! It was done on time and the cost was very reasonable.!! Will be doing business with them again!

We hired Dean's Carpet Installation to install the carpeting for our retail shop, GBF Bespoke…read moreBalloons and Event Services, in Downtown Waukesha, and couldn't be more happy. Such a pleasure to work with, the carpet installation looks wonderful, the were efficient, and they were so pleasant and friendly. We also saved so much by buing our carpet ourselves and having Dean's install it. I definitely recommend calling Dean before you have an installation done!

what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

Had Bartz's carpet our first floor. Pat helped me work thru a difficult floor repair before we…read morecould lay the carpet. Pat and his staff are awesome to work with and extremely knowledgeable. Everything turned out perfect. Highly recommend Bartz's Floorcovering.

We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

I received an estimate for removal of all our carpet and installation of LVT flooring. I thought it…read morewas a bit more than I could afford. I eventually removed all the carpeting and tack strips myself and disposed of it. I bought the new flooring from Floor and Decor and delivered it to our home. I did negotiate a price that was acceptable and scheduled the installation. The day for the install came but no workers showed up. I called mid day to find out what was going on and was told the worker had a family emergency and was gone for the day. He would be back tomorrow and start my job. (Why didn't I get a call to tell me he wasn't coming?) The second day came and he was late arriving, then had to leave to take a tool to another job. At the end of the day he had to leave early for an appointment. Day three came and he showed up at 6:20am to start working without telling us he would be here that early. They started work and made so much noise that I received complaints from my neighbors (I live in a multi family condo building). That day he stayed here until 8:00pm to get the job done because the next day the boss had him scheduled for another job. Our job wasn't finished yet. The worker told me to call the boss and get the completion scheduled. I called, I texted, I tried e mail and got no response for days. When I finally reached him, a discussion was had about the job and how "Happy" I was. I told him about some defects and he argued with me that was my fault for buying the products from Floor and Decor. He wanted to argue about everything and was very rude on the phone. Eventually the workers came back to finish the job but that was three weeks later and it took them another 2-1/2 days to finish. I spoke to the workers about the boss' attitude and I won't post what they had to say about him, so you can figure out it wasn't a compliment. I will not recommend doing business with Straight Edge Flooring. We do have problems with the installation in the fact that they didn't follow the manufacturer instructions and a couple areas were damaged by their tools. But according to the Boss, that is my problem for buying items from Floor and Decor. The problem is they installed the flooring without the necessary expansion gap at the ends, Were not careful with their tools and gouged and scratched the flooring, and the boss is less than a nice guy to deal with. In my opinion, this is another business that won't be in business very long.

I can't say enough good things about Mike and his crew at Contemporary Carpets! We needed two…read morerooms of carpet restretched and a track and carpet strip replaced between some wood flooring and some carpet. Mike's estimate for the carpet stretching was 25% less than the other quotes I got, and his estimate for the carpet strip was 45% less than the other estimates. Scheduling was easy and Mike and his team arrived on time. Mike called the night before to confirm the appointment, which I also appreciated. The job took about 1-1/2 hours (efficient!) and they cleaned up after themselves (another plus!). They did an amazing job! My husband wasn't convinced that we needed the work done, but now he's been raving about how great it looks! Another score - my husband had to admit I was right! Thanks, Mike! You've made a loyal customer!

So glad I found this business. They have very helpful staff that will take as much time as you need…read moreto select the correct product for the project. Pleasant people that answer the phone when you call and enjoy what they do. This is a lost art today. Owner installs on time and the end result is first rate. If you need flooring products do yourself a big favor and stop at this store. Very senior friendly. I would highly recommend to any one.

Walked through the house to get information to provide an estimate. He said he would send over the…read morequote within a day but he never sent jt. I sent a follow up asking if he was going to and he said yes, but it never came. I don't mind if someone doesn't want to take a job but should just say so, so we can all move on.

The flooring expert, takes his time and does a custom job that looks fabulous! price. We definitely…read morehire him again.

FCI did a fabulous job of installing flooring in my new home. The living room, dining room,…read morehallway, and 3 bedrooms had carpet pulled up and flooring put down. I was undecided between FCI and a friend's family member's company. Matt preserved. Matt worked with me to find a flooring that was in stock. My first choice is back ordered. I recently bought house and wanted floors done before I moved. He and his crew worked very hard, and came back on the weekend to finish due to power outage of several days, so the floors would be done for Monday move. The old saying of you get what you pay for...FCI was more expensive, but in the end it was TOTALLY worth it. The customer service alone was worth the extra money! Matt went out of his way to help me move a few heavy boxes the movers put in front of sink! The roofer, or cleaner put the "safety/anti burglar " dowel in sliding door wrong, and it was jammed. Matt helped me get it unstuck. True customer service! I 100% recommend FCI! Thanks Matt and crew. Job well done!

These people couldn't make it any simpler. Initially I was going to go through empire but they were…read morealways booked, and I wanted to explore options. This place popped up as a recommendation. Matt came to my house and showed me samples and educated me thoroughly on every option. I had never had any floor installations done before so I was pretty clueless. Matt made it easy for me. Never felt pressured into anything and him and his team were so friendly and helpful! Whole process went smoothly. They installed it while I was at work, came home to see it and I love it! They did an awesome job. I would recommend this company!!