We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We replaced 1,000 square feet of tile with luxury vinyl plank. In preparation we did A LOT of…read moreresearch and received several quotes. Apollo Flooring wasn't the least expensive but we based our decision on personality and the best company to work with. The fact that they've been in business since 1959 didn't hurt either. We were not disappointed. In fact, they Exceeded our expectations. Work done on schedule in a clean and professional manner and original contract adjusted to reflect actual work done. A HUGE shout out to our salesman Steven Bilsky and the Awesome installation crew of David Lee and Johnny. 5 Stars all around!!

Apollo Flooring earned three stars specifically because the installation went well,the carpet looks…read morenice and they were able to install in a quick timeframe. Would we use them again? Likely not. My husband and I stopped at the store to price out some carpet. We already had a professional measure our room, so we had dimensions with us for an estimate. We picked out carpet and received an estimate which included everything except sales tax. The sales person still needed to come to the house and do his own measurements (which were approximately the same as we had) and he brought a sample of the carpet as well as some other samples since he knew I wasn't thrilled about the color. After consulting with my husband via text, we decided to go with a carpet that according to the salesman, was cheaper than the original we picked out. When we sat down at the table, he added everything up and I was very surprised to find the price was more than what he quoted in the store even though this was supposedly less expensive (and better) carpet. After promising a quick timeframe for install, we decided to go ahead because we had family coming from across the country and needed time to get things done and get the room back together. We really didn't have time to mess with getting more estimates. The price discrepancy took one star from the review. The salesman cost the store another star because he broke the unwritten rules of sales, which is to never bring up politics or religion during a sale. We're buying carpet, not canvassing for a politician or looking for a church. I don't need to know who someone is voting for or what their religious beliefs are during a sale. The audacity of someone coming to my house and questioning my voting choices is astounding. If we weren't in a hurry to get this job done, we would have canceled the sale and showed him the door. He seemed like a nice guy but extremely inappropriate.

Lucien and Misty cleaned our area rug and three bedroom carpets today. They did an excellent job…read moreand we will be using them in the future. They have their business in the Tucson area during the fall/winter months and in Sho Low during the summer months. I highly recommend this company!

I recently had Lucien's Carpet Care come to clean my carpets. He and Misty were sensational!!! I…read moresee a major difference with my allergies and they got all the pet stains off my floors and furniture! Their prices are more than reasonable and I gave them a nice tip to make up for some of their low pricing! I will never use anyone else in my home! They are honest, reliable and very caring when it comes to your home needs! Thanks Lucien and Misty for a fabulous job!

We have been looking to replace our carpet in our home for about two years. We finally got serious…read moreand started looking at Home Depot, Lowes. Flooring America on the cholla was recommended to us and we went in and spoke to both Patsy and laddie. Our experience from start to finish was stellar! There was no pressure no upsell they listen to what we needed and wefound our perfect carpet. Laddie Was in constant communication with us from start to finish. The installers were professional and courteous and they did an amazing job! I would highly recommend this company especially this location.

Tiled my fireplace wall. The job was completed on time and very well done. Excellent service and…read moreAlejandro was knowledgeable and helpful. I will definitely use their services again. Highly recommended.

Dano's repaired my damaged laminate flooring perfectly! They were fast, professional and went…read moreabove and beyond.

Once the floor was completed, you cannot walk on it therefor you cannot inspect it. We had excess…read morebuildup of mica flake within the joists of the floor. When Brock came to look at the floor he agreed that it needed redone because dirt would build up in there. When the owner called me, he informed me that's the way the floor is supposed to be so there is disconnect there between the owner and his team on quality. After the floor was redone we still had some concerns. The owner has still not returned my call. I called 4 weeks ago. Brock told me he was in Mexico on vacation. Maybe he's still there.

Let's start at the beginning. Brock, sales manager met with us and discussed the process they were…read moregoing to use. He also gave us an estimate when he thought that our friends were also going to get their garage floor stained and sealed. Brock also was aware of a void in the concrete. He came and fixed it before the work was to begin. The 3 workers arrived at our house and they were ready to begin. Our concrete was much worse than expected and they came an additional 3 hours on a Saturday. They were on their knees when necessary. They gave us more than we ever could have imagined. I want to write that Juan, lead, Jason and Greg are EXCELLENT. I would recommend this company to everyone who is in need of professional, dependable and efficient service. Rhonda S.

We had Tucson Commercial Carpet install a very good quality carpet. We have no issues with the…read morecarpet in the least. It was however one of the worst installations I've experienced or seen. At the time of the install our general contractor had them redo some of their work. I've owned 8 different homes over time in various cities and never experienced such bubbling of the carpet. It kept getting worse and worse. We have no children, pets or any unusual traffic on the carpets. They wouldn't even compromise with a price to fix it. Even though the install date was more than two years prior I would think they would have been some what helpful. They were not and would not admit anything responsibility. I had an installer from Broadway carpet come to re-stretch the carpets at my expense. I give them two stars for the quality of the carpet, not the install.

I had TCC install vinyl plank flooring over existing ceramic tile in my Ventana Canyon condo. They…read morewere quick to quote, install and the job was done very well. Their price was far below typical residential flooring companies. For great service contact Agnes Sheldon who handles all of their residential work.

" Try SCS Tile first !" SCS a truly local business run by a…read morefather ,3 sons & daughter ! After running all over Tucson looking for kitchen counters & floor tile a neighbor suggested SCS Tile ! I'm so happy with the customer service & also installation . Saturday I walked the over an acre of counter " slabs with the proud owner and father Khalid . My purchases were made with son Tahir ( catalina foothills hs grad ) since helpful , fair ,& friendly most pleasant experience . After purchasing counters I returned for floor tile . I'm so satisfied with both. Monday the installation team Oscar ,Richy ,& Jesus demo'd my 50 year old counters & installed the new counters & sink . Both appointments were one time and punctual .Great care & professionalism shown with the install team ,thank you ! Words cannot express my satisfaction & relief to find such a local " gem" as SCS Tile . From the initial shopping with Tahir to install with Oscar & Richy I'm so happy & relieved to find the best selection , fair pricing , installation , & total experience , thank you I'm grateful ! I only wishing I tried SCS Tile first ! Located on ft Lowell e of 1st ave N side , before reaching park ave . I told them there advertising logo/saying should be " Try SCS Tile first !"

SCS was a dream to work with, from choosing the granite to finishing the kitchen. Everyone was…read moreprofessional and they really knew their stuff. The installation was perfect. We will definitely use them again and recommend them highly.