I recently purchased flooring for my 2,550 sq. ft. home remodeling project from Floor Outlet &…read moreMore, and I had a great experience. Raman was exceptional throughout the entire process. He was always available at the store, responded promptly to my emails and phone calls, and patiently answered all of my questions. He also helped me secure a discounted price, including a $0.50 per square foot Mirage rebate, which saved me a significant amount. If you're looking for quality flooring at competitive prices with outstanding customer service, I highly recommend Floor Outlet & More. Be sure to ask for Raman--he made the entire purchasing process smooth and stress-free.

Great quality and friendly service…read more Our re-flooring was part of our house remodeling project to replace carpet floor with hardwood though out the house, footage was about 2,500sf including two stories and stairs. Hesam and his team was very professional. Hesam promptly came in our house with measurement and estimate of materials and labor, low priced and honest. Hesam helped us to select solid hardwood floor that matched up with small part of our existing hardwood floors. The hardwood floor materials (floorings, reducer and stair nose) are high quality made in USA. The service team lead by Leo were very talented, friendly and hard working. They were very efficient from hauling the old carpets, well preparing the floor (fixing weak and squeaking spots) before installation, I really appreciate the craftmanship of installation, specifically the stairs and seamless flushing of all the transitions between the hard wood and existing floor bases (entrance marble, existing hardwood floors, three ceramic bathroom floors and the exit to our sunroom) which made the whole floor looked so beautiful through out the house.

I cannot say enough great things about Granite and Stone Expo. Tam was amazing to work with. She…read morewas brilliant about helping us select the items we needed for our major remodel. She asked all the right questions to bring out what we really wanted. The installation team was beyond amazing! We were in awe at how beautiful everything looks. They were so helpful with any questions we had. I would love if everyone used Granite and Stone Expo and got to experience the fantastic care and customer service we received. You will NOT be disappointed!

I bought 34 boxes of Luxury Vinyl Plank flooring from them and I am happy with the quality. The…read moreprice was competitive.

In the wake of our 6-month anniversary in working with the Carpet Center, my wife & I decided to…read moreshare some additional insight (from our experience) Since there has been no resolution, nor restitution (from the $1000+ in damage the Carpet Center caused to our home), we continue to want to inform & tell our story. Besides to the damage (which is well documented, via pictures on Houuz, Google + and yelp), my wife and I wanted to tell story of in lack of customer service, lack of professionalism and verbal accusations. Outside of the lack of customer service, my wife and I came to understanding when (and this was our case) the Carpet Center asks for a deposit/ down payment of +10% is technically illegal (and against California State License Board policy) The CSLB told me directly that is highly UN-professional, not to mention, you generally do not want to engage with companies who conduct such behavior. It typically means that the company (in this case) the Carpet Center does not have enough cash flow to fund current jobs (I wish I had known this) We ended up paying in full and would have regardless, but Aida and Nick Budetti sure know how to take it to their customers. In addition to that... and this is more of the issue, but when Aida and Nick came to inspect the damage the Carpet Center caused, Nick repeatedly (numerous times) decided to imply my wife is a liar (and right in front of her) I completely understand that this my story, but I will remind you that pictures do not lie, so you can see the damage and decide for yourself. I for one, would just like to educate and inform (from our story) so that others do not get hurt by the Carpet Center. If anything, I truly hope someone can be assisted by our story. DO NOT TRUST THE CARPET CENTER.

The guys at Carpet Center are great! Quite a random way that we ended up finding them--we built a…read moreset of floating shelves that our cat could climb and play on, and we were recommended to find some carpet scraps to staple on that would make the shelves more comfortable and safe. Went to a few carpet shops to find something that would work, and the Carpet Center staff were the only ones that cared to walk us through their leftover inventory and choose something that looked good and worked perfectly for our application--and the cat is happy too!

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Love this tile/ bathroom kitchen store so much. Found it with a google search and they were open on…read moreSunday. We were greeted right away and offered the best iced Vietnamese coffee while we shopped and designed the small bathroom reno. We were assisted by 3 people, Hailey, Lu and Hong. Shop here. You won't be disappointed.

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

I purchased all my flooring, baseboards and trims from FAMI, and the entire process was easy and…read morestraightforward. Their lead times were also much faster than other local suppliers I looked at. If you've ever shopped for flooring, you know how overwhelming it can be with so many colors, materials, and options. I spent hours at FAMI trying to figure out exactly what I wanted, and not once did they make me feel rushed or unwelcome. They were patient, answered all my questions, and helped me understand the different products so I could find what worked best for my home. They also provided good size samples I could take home with me. When it came time to purchase my floors, I went straight back to FAMI. Their pricing is competitive, especially for the quality compared with other local stores. Between the service, quality, pricing, and fast lead times, I had a great experience and will definitely come back in the future. I am so in love with my floors it's silly. Thank you, FAMI!

FAMI Home Décor Supply had the best price I could find on Calvados 8mm vinyl flooring, which we…read moreused for our entire house. The selection is wide and the pricing genuinely beats the big-box stores. What really stood out was the service. After finishing the install we came up two pieces short for a crawl space access door, and the product was already out of stock and discontinued. The owner could have easily sold us pieces from her newer collection, but she upfront told us the colors wouldn't match the existing floor. Instead, she personally followed up with the manufacturer and tracked down a full box of the original for us -- even though they normally don't sell single pieces. That kind of honesty and effort is rare. Great prices, great selection, and owners who genuinely look out for their customers. Highly recommend FAMI for any flooring or home improvement project.

Everyone we worked with at Signature Carpet was so nice and professional. Yuuki was patient and…read moreinformative in the showroom while we picked out our samples and John was very helpful in getting the installation scheduled quickly. I can't say enough about Brian and Jesus who did the actual installation. They did an amazing job and got everything done in one day. The carpet and entry floor looks beautiful and we really appreciate them moving some of the larger items we needed help with. We will definitely be recommending Signature Carpet to anyone who needs new carpets or floors.

I am not a customer, but I accidentally dropped my credit card outside the store. Ron went above…read moreand beyond to try to return it back to me, which is rare these days. Ron and team were super friendly and sweet! If I ever needed flooring, I would definitely go here for a 10/10 trustworthy customer service experience.

I had carpeting replaced with hardwood in a family room. This included matching the 60+ yr old…read morehardwood in the rest of the house. They did a fantastic job of installing and matching. Everyone who came out was friendly, respectful and good at cleaning up. They assisted me with moving back furniture and placing felt pads where needed. Very happy!

Hired them for carpet and refinishing hardwood floors...they left the house a mess with finger…read moreprints on the walls and stain on the floor baseboards. They had to remove the handrail on the stairs and didn't properly secure them back on, which started to fall off the week after the install. They also didn't stain the portion of the floor under the fridge. DO NOT RECOMMEND!!