Great quality and friendly service. Our re-flooring was part of our house remodeling project to replace carpet floor with hardwood though out the house, footage was about 2,500sf including two stories and stairs. Hesam and his team was very professional. Hesam promptly came in our house with measurement and estimate of materials and labor, low priced and honest. Hesam helped us to select solid hardwood floor that matched up with small part of our existing hardwood floors. The hardwood floor materials (floorings, reducer and stair nose) are high quality made in USA. The service team lead by Leo were very talented, friendly and hard working. They were very efficient from hauling the old carpets, well preparing the floor (fixing weak and squeaking spots) before installation, I really appreciate the craftmanship of installation, specifically the stairs and seamless flushing of all the transitions between the hard wood and existing floor bases (entrance marble, existing hardwood floors, three ceramic bathroom floors and the exit to our sunroom) which made the whole floor looked so beautiful through out the house. read more

Sam is a thorough professional! Very knowledgeable about translating customer needs to a perfect recommendation. Sam installed new flooring at my house. His installation team does a great job. Highly recommended. read more

The biggest issue with this company is the extremely poor quality of both the workmanship and the materials they use. Within a short time after the project was completed, planks began cracking, materials started peeling, and multiple sections already looked worn and damaged. The final result looked rushed and cheaply done. During the project, everything seemed focused on getting payment as quickly as possible rather than delivering quality work. Once the payment was made, communication practically disappeared. Calls and messages about the defects either went unanswered or were ignored entirely. What's most frustrating is that many of these issues were obvious signs of bad installation and low-quality materials that should never have passed as finished work. Instead of standing behind their work, they completely ghosted after being paid. I would strongly caution anyone considering this company. What initially looks like a good deal may end up costing far more in repairs and replacements later. read more

Back in 2021 we got new flooring throughout our whole house. They were fast and quick to install, but the minute something is wrong their communication lags. Less than 2 years a few areas we noticed a few planks had really small cracks that were not noticeable. Well then shortly after, larger cracks started. Hesam came out to take a look and said it was due to the installation and they did not put down a boards underneath, which was completed through his company. He was shocked and said NO. I showed him a business card for the installers and did agree yes those were his employees. So that tells me their installation work is poor. He agreed to have them replace a section. Then a few months shortly after the same issue happened in a different area. He agreed to come out and take a look and agreed to replace the planks. Mr Hesam said he would be in touch to schedule a repair. Days went by no contact. So I emailed Hesam and his response was it's the holidays they are really busy. Well I let that go, emailed Hesam again after the Thanksgiving holiday and to this day (5/13/2026) no response or callback. Well of course communication stops on my end because I am frustrated and it's been since November 2025 since I heard from him. The crack continues to grow and I'm left with damaged floor. The quality of the material if horrible and their communication as well. I do not recommend them after this experience and I paid over $9500. I am just writing this now because communication started in 2024 and issues has been trying to be resolved for 2 years now. Apparently there is lifetime warranty on the material. I am ready to escalate this if I cannot get these issues resolved. I don't like to leave bad reviews or comments but this issue has been going on too long and planks continue to crack. read more

The team at Flooring Outlet provide excellent counsel and service. We selected an engineered hardwood with the advice of the team. They offered valuable suggestions and opinions. We are very happy with the result. And the install team lead by Leo was fantastic. They worked around issues and communicated about the process. And the install is excellent with craftsmanship where needed. read more

Stay away from these. I normally don't leave reviews, but this experience left me no choice. I visited this flooring store multiple times, followed up with phone calls and emails, and was repeatedly promised an invoice for materials. The owner, Hesam, even told me it would be sent "first thing in the morning." That never happened -- not once, despite several reminders. Worse, he didn't honor the original quote we discussed. The complete lack of follow-through and professionalism was shocking. If this is how they treat potential customers before even starting the job, I can only imagine what it's like after they've taken your money. I've since moved on to a different company that values its customers. I cannot recommend this place to anyone looking for reliable or respectful service. read more

The flooring materials were of excellent quality, price, and variety. The one I wanted was in stock. Hesam scheduled a free estimate and measure within one day of my phone call. The in-house installation was scheduled within three business days. Leo, David, Esteban, George, and Jorge were extremely efficient, polite, and hard-working, finishing 600 square feet in two days. They left the place clean and tidy. They honored their price, and there were no surprise fees. read more

Hesam, one of the owners, is great ! Friendly and not pushy ! Such an honest guy too. Low prices too !

Store manager is very knowledgable about the floor and he immediately identified the floor piece that I brought in and show me the exact the same one. He helped me through the entire ordering process with patient. The store provides good price that is exceeding my expectation. Cannot be happier. read more

We had a great experience with Luxury Flooring, following a floor totally destroyed by water damage. Javier was professional, reliable, efficient, diligent, and personable. He came to our house with several samples and photos. He took the time to discuss several options and offered to come back prior to the installation to further look at the samples and help finalize our choices. He came as planned for the flooring installation and did a wonderful job. We are totally satisfied with this company's service, pricing, and quality work. we can only highly recommend Luxury Flooring. read more

Farok, I bought my the laminated floor from the Flooring Outlet. It was a great selection and they quickly delivery. Farok is professional, courtesy and friendly salesman. read more

LOVE THIS PLACE! They didn't have to tell me the price came down since I bought my new favorite (Madrid) flooring as I would have paid what I did last year. But they did and for that I'm now a customer for life! Please keep Madrid in stock cuz everyone that sees my floor wants to buy it!!!! read more

Definitely the best place to buy hardwood floors, variety of options, decent prices, nice staff and they also have most of their floors in stock!! So overall after checking 5-6 different stores I came across these guys and by far the offer the best service. So just give them a try and you'll not check any other stores after them. read more

Flooring Outlet & More - Flooring Near Me - San Jose, California

I can't say enough about how great my experience with Flooring Outlet & More was! I live in another neighboring state, and at 7.5 months pregnant I found that the flooring option we had spent so long picking and arranging through another source had fallen through. Retailers I called all around the country told me it was impossible to get the floor before my baby came because it was on backorder from the manufacturer, so I was losing hope... When I finally somehow found Flooring Outlet & More online and called Farrouk (Farok?), he told me he would see what he could do for me. Within an hour he had figured out a creative solution to source our floor, within a day or two we had it ordered, and within a few weeks I had it in hand. The price for the flooring was low, he arranged transport to a pickup location near me free of charge, and the product (GemCore Opal - Wheat LVP) turned out perfect. His honesty, resourcefulness, and kindness were above and beyond - amazing customer service, I couldn't be happier. Thank you, again. read more

See all

This place is great if you are looking for flooring options. We got the best salesperson!! Farrokh was so great. He guides you towards what you are looking at and once he gets an idea of what you like ie. Color , he will find similar items in the same color theme. He is so knowledgeable of all the brands and products and then tyle of wood material etc. But the best is he is very patient and nice and doesn't rush you. We chose this store because of his wonderful customer service!! read more

I have been waiting years to replace my old wood flooring. I visited numerous companies and picked Flooring Outlet and More. They were so helpful from start to finish dealing with my million questions. Hesam was so patient and walked me through everything. Chad was very thorough and explained everything while taking measurements. Leo and his crew were great. Leo knows his stuff and his crew was so respectful and diligent to details. Love my new floor! read more

Flooring Outlet & More - Old floor/new floor - Flooring Near Me - San Jose, California

See all

Great quality of products (I did multiple projects with materials bought at this store). They also take good care of their customers and even accepted my open box return. I will be coming back for my next project and can recommend this business to anyone. PS: just stay away from their loading dock - the person who works there drives the forklift at max speed like it's his Ferrari (I had to jump away to stay safe) and has a particularly nasty attitude (bordering contempt) towards the customers. read more

Leo's team did a great job! I am so pleased with Leo's work. I have a few stairs that I was worried about looking good with LVP. The stairs turned out beautifully. I will use the flooring outlet again. read more

Flooring Outlet & More - Flooring Near Me - San Jose, California

See all

I'm a Realtor, Sam and his team at flooring outlet are the best. We use them exclusively for our clients homes to bring them higher sales prices. They do what they say they're going to do,when they say they're going to do it. This is critical in our businesses, knowing we can trust the quality and timelines. 10 out of 5 STARS. read more

At Flooring Outlet & More, you'll discover the warmest and most welcoming group of individuals you could ever hope to meet! Seriously the best place to go to for flooring. Chad killed it with flooring installation and couldn't be happier read more

Great selection, very knowledgeable staff! Farok was most helpful assisting me in making the best flooring choice for my entire home. They were even willing to take back the extra unopened floor boxes that we had left when the project was completed. Highly recommended! read more

Flooring Outlet provided the best experience from selecting, buying and installation of the flooring. Hesam provided several recommendations based on our requirements and latest trend. Chad came onsite to make exact measurements to estimate material requirements and Leo & his team were excellent in installing the flooring. Couldn't have got any better hassle free buying & installation experience. Highly recommend this place. read more

Very kind, patient and professional people at flooring outlet and more of San Jose. We are first time home owners and we're constantly going back and forth about what flooring material to pick. Mr Hesam and his team were extremely patient with us and guided us. Leo and his team are master craftsmen and did a very good job with our laminate. My floors are all level and smooth and my waterproof laminate looks stunning. I can't wait to move in and live in my new house. Thank you Flooring Outlet and more. read more

Flooring Outlet & More - Flooring Near Me - San Jose, California

I purchased engineered hardwood for my entire home through them. They have a very good variety in all price ranges. Very nice people. They showed me all the floor types and materials very patiently. Farokh was very helpful in the entire process of purchasing, delivery. Farokh worked with me through the entire process and was able to get me extra material quickly when I fell short. The purchasing and ordering process was very smooth. I even ended by buying baseboards since they have such a good modern collection. read more

Farok is the best sales and customer service rep ever. We visited the store atleast 6 times everyday and he worked with us to pick the right vinyl plank for our home. He went above n beyond and even let us take planks home so we did not feel rushed. Superb job by farok and I recommended him to many friends read more

We had hardwood floor installed on the upper floor and the stairs. I am so very happy that I had found Tony and Stacy. Both do such awesome work. Stacy with planning and then Tony and his team doing the work. They exceeded our expectations thinking of every little detail like putting felt pads under all furniture upon completion. They worked with us moving furniture around wherever possible. They took out all the baseboards and put them back on again. Not one broke. Wonderful work. All the calking around the baseboards and on the side of the wood planks when necessary was done incredibly well. Everybody who comes to the house is just amazed; especially the stairs. read more

My husband and I had just purchased a townhouse in Alameda and was looking to replace the carpet on the stairs and the entire upstairs area. After searching for a vendor who both provides and installs laminate flooring, we decided to visit Flooring Outlet & More along with another vendor because they had warehouses with flooring in stock. The other vendor told us we would have to measure the area ourselves as they were low on staff and did not have any baseboards to choose from. Flooring Outlet & More did it all, so we had Chad come and take the measurements and help us choose the right laminate for my home. Chad was also very helpful in answering any questions we had. The owner, Hesam, was a little delayed in getting our estimate to us, but once we received it, we were able to schedule right away. Their prices were extremely reasonable, and the install team did an amazing job and cleaned up throughly after the job was completed. I wish I had before photos because the new flooring made a huge difference. I would highly recommend Flooring Outlet & More. read more

See all

Flooring outlet dont follow up with problems with the floors they sell. I call them multiple times. I I complained about nicks on new flooring and Ben without seeing the floor said that the installer must have damaged it when they installed. When I ask further Ben could not answered. He said Farok will call back. No one ever call back. I will not buy from them again. Very disappointment with this company read more

I bought floor reducers from Hesam because the Floor Store, Floor Dimensions, and Lumber Liquidators hardwood, flooring stores around where I live charges $150.00 for ONE reducer; also, the selection of types of threshold reducers are so limited and you must special order from the stores waiting for DAYS! FYI: It's one of those imminent shopping errands where you bumble upon a store needing two, very important items in order completing remodeling the bathrooms in my Townhome: I visited Decor Designs which isn't too far from Hesam's business but, I had no prior knowledge of Hesam's business not until I visited FMD, who referred me to Hesam's Flooring Outlet! Certainly, I'll return buying from Hesam and his staff from now on=Saving me money-just look what I spent for two, eight-feet long reducers! I'm so happy saving money! read more

See all

I went to check Home Depot, Lowe's and other flooring stores in my area 3 months ago for our home flooring project. I already know what I want, just looking for store that could give me the best price. I called Faruk and he offered me the best price among the others. He even asked me how much do I want it. I went to the store, spoke to both Faruk and Hesam. They were very helpful and friendly. Excellent customer service! We picked up the flooring materials the next day at the company warehouse in Hayward, near our place, and it worked best for our needs. They also have a contractor that came over to our house for flooring estimate, who was also professional. The price quote was also reasonable. But we ended up letting my brother-in-law do the project at the last minute. I recommend this store. Great job and keep up the good work! read more

We are back with more projects including the kitchen and bathroom. Still in love with floors and we get soo many compliments. We are going to sell our condo soon so I hope they keep more of these in stock in the future because I might want some more for our future home! read more

See all

Great experience with a great staff! Chad, Camillia, and the whole grews amazing. They provide great recommendations and a variety of premium products! Highly recommend coming here for home owners and future home owners! read more

Great guys! They import/sell finished construction materials like flooring, doors, cabinets, moldings, etc. had a great experience.

Very easy to work with and knowledgeable about all the products. The installers were fast and efficient. Would definitely recommend.

We got wooden flooring and carpet from the store including installation for our new home. The experience was excellent from procuring the materials to installing both products. They gave full transparency on delivery time and kept us informed and the delivery was in expected time. The installation was a little challenging but their installation team came with solution that avoided gluing the floors to the subfloor. The hardwood floors don't make any noise and look great. read more

Amador and his partner are excellent people , work very hard and very professional. They arrived on time and very helpful if you have any questions and they have done excellent installation of the hardwood floor and they finish on time . Hesam is very good to advise you about the wood installation and give you honest and great recommendations about different products and Chad did a very good evaluation of the floor before installation . We highly recommend the flooring outlet because they are very nice , very knowledgeable, honest and did their work well and give you the best price . We are happy to have the great team working together . read more

I needed to replace the carpet in my condo, and realized that carpet had gotten a lot more expensive than the last time I bought it. Went to Home Depot and realized their cheap carpet and free installation is a bait-n-switch scam since the cheap carpet isn't eligible for free installation, even if you spend the minimum required dollar amount. Stopped by Lowe's in South SJ, and the customer service in their blinds and flooring sections was just garbage, with the flooring team not wanting to put in any effort to help anyone (not just me). Empire advertises low prices, but those mother f***ers never answer their phone, and after being on hold for over 45 minutes while doing cardio on the treadmill, and still not having anyone pick up my call, I decided they can F off too. The only good experience I had was at Lowe's off of Brokaw, but before going back, I stopped by Flooring Outlet b/c a friend had highly recommended them. I worked w/ Chad and his team from Flooring Outlet and Parma Floors, and not only were they able to save me a few thousand dollars on SPC (compared to the other places I got quotes from), but I was able to get the job done for less than it would have cost me to get carpet installed by HD or Lowe's. If you're looking for flooring, avoid the bulls**t you hear about at the other stores I wasted my time with and just come straight to this spot. read more

I am a return customer for a them. The first time I had to replace my entire home laminate due to a water leakage. 4 years later I needed laminate as I was expanding my home by adding 2 rooms. The store went above and beyond by trying to check if the same laminate was available and since it was discontinued they helped me shop and select another laminate which is very close. People seeing my home floors really don't notice a difference and see how nicely they blend together. Great service! read more

Our new floor is so beautiful and excellently installed that I could cry happy tears. We are updating what used to be a garage to make it into part of the house, and the concrete floors were cracked and sloped. The Flooring Outlet & More installation crew re-floated a new and level concrete floor before installing our beautiful waterproof flooring. It is absolutely flat and looks great. Amazing work, pleasant people, great prices. read more

Very knowledgeable and patient people. They helped us choose the best flooring and or accommodative to our needs. Definitely going back to them for the other projects in the future. read more