When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

Strongly recommend! Dominic was fantastic to work with. Extremely prompt, great communicator and…read moreprovided very practical advice. I was always able to reach him and he always answered all Qs without hesitation. His team was also punctual to get the carpet installation done. Thank you again!

Almost three months now since I received my sofa and I still can't believe how much I really like…read moreit. It is just so comfortable that I don't want to get up from it. I had been looking for a while now to replace a rather "lived in" sofa and I couldn't find anything out there I really liked, that is until I came across "WhatARoom". Their numerous custom designs, sizes, incredible fabrics and seating comfort choices available I knew I was at the right place. I was a bit hesitant about buying without trying/seeing as I'm from out of state but through many back-and-forth emails with staff I felt at ease with my decision. Delivery was fantastic too and the care taken by the delivery company was perfect.

I purchased my first adult couch from them about 10 years ago. No more hand-me-downs. What A Room…read moremakse your coach to your customization so everything's going to fit exactly as you need. Their customer service is great and they're responsive. They have lots of fabric to choose from and most are machine washable. The only reason I didn't give them 5 stars is because of the price. They ain't cheap - but most things in this world that last long aren't. If you're considering buying new couches, drop by and test out their cushions, it may only cost you the loose change in your pockets.

I needed runners for my kitchen and family room. My designer recommended Aryan…read more I sent him photos of my kitchen and family room. He arrived with a beautifully curated selection. He's a magician.... He had filtered the runners with what he thought were the best design and pallette choices on the top. Sure enough, I ended up with the top one and a a couple not far from the top. Kitchen runners perfectly complement each other and the family room runner adds warmth and elegance to the space. They also offer concierge rug cleaning, which I didn't need until a few years later. They look so good! Thank you Aryan and Luis. I couldn't be happier.

I rarely need professional rug cleaning but I was fortunate enough to have a few different persian…read morerugs (handwoven) that needed special care and I wasn't about to hand wash them and beat them on balcony hahah. Aryan and his team came to the rescue fast. And when I mean fast they gave me The cheapest quote, responded immediately via yelp and phone, and even picked up same day. They came to my place To pick them up, which was an easy transaction The service took over a week as the rugs are naturally dried. And then they were delivered back To my home. The rugs came out beautifully and super clean. Aryan was professional, communicated frequently, and made payment super easy electronically. Everyone maintained social distancing and with mask. I'm So glad I got this service done and will continue to use this company for all my rugs now in the years to come!

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

At Home is every home decorators dream store! It is a massive warehouse that you could get lost in…read morefor hours on end. In fact when I am browsing the aisles I feel like I want to toss out everything I have in my home and start decorating from scratch! They have gorgeous throw pillows in a wide array of textures & colors, a huge selection of wall art, vases, artificial plants, candles, mirrors, bathroom accents, just to name a few items. Prices are reasonable & the quality is great! I purchased a bathroom accessory set for a great price over a year ago & it has held up better than any other set I have bought elsewhere! If you ever need anything to accessorize your home, be sure to check this place out!

I initially planned to order online, but since shipping wasn't free even on orders over $100, I…read moredecided to make the 30-minute drive to the store. I figured it would also be a good opportunity to check out their other items. To my surprise, the store was massive, almost like Hobby Lobby. I was thrilled I made the trip! However, I'm giving it 4 stars because the store felt a bit disorganized--especially the Christmas ornaments, which were scattered everywhere. Also, I wasn't able to find everything I wanted, even though their website showed those items as in stock at this location. I did ask a team member for help, and while she was friendly and tried to assist, the item wasn't where she directed me. That said, their prices are very competitive, which is definitely a reason I'll be back for more home decors and other items!

They know what they are doing. Sam is very knowledgeable and I listened to all his…read morerecommendations. I was very pleased with the cleaning and repair results of my 2 antique rugs.

Sam and his team are great! They will come to your house, pick up your rugs, and deliver them back…read moreto you. Easy!

I recently purchased furniture from NorCal Furniture, and I couldn't be happier with the…read moreexperience. Ben is awesome! He's honest, knowledgeable, and has helped me on multiple occasions find high-quality furniture at very reasonable prices. He's always quick to respond whenever I have questions, and he consistently has a smile on his face, making the entire process easy and enjoyable. If you're looking for great furniture and exceptional customer service, I highly recommend Ben and NorCal Furniture!

Shop no more! This is the place for you!!! I had the…read morepleasure of working with Bao of NORCAL Furniture some items I needed. Bao was honest, trustworthy, and communicated very professionally. I would recommend their products and services! Highly Recommended!

Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

I bought a pullout couch. I've been shopping around and finally found a great couch here. It is a 3…read moreseater queen memory foam mattress. I bought and paid for delivery. On delivery day we had a problem with the height of the couch and entry. This wasn't going to be in my house today and I was worried whether I had to get a refund and choose a different couch. I was assured by Anthony that he would get the guys to dismantle the bedding mechanism and reinstall it in the house at no extra cost! I was delighted and scheduled a new delivery date in a week. Wow, the guys did a great job and it didn't take even an hour. I'm so pleased with the service and quality of the furniture. It was a great value for me and it's perfect for our living room.

Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

Buyer Beware- I ordered furniture on 7/3/26. On 8/17, I was told that what I ordered couldn't be…read moremade. I went to the local store the next day 8/18 for a refund. I am told that it will take 6-8 weeks to receive $3400+ Meaning that this company has my money for 3.5 months. Should I be calling the Attorney General? Really bad business practices. Local sales has no authority to expedite the refund. Corporate BS.