My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

Melvin and his crew did an outstanding job refinishing our wood floors. Terrific quality of work,…read morevalue, and communication throughout. Would highly recommend!

Exactly what I wanted, change red oak to more of a white oak and beautiful new white oak installread more

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Based on all the five star reviews, I would hope my experience was the exception. I scheduled a…read moreconsultation to get a quote and got a no show. Pretty straightforward -can't rate them on any other point other than their disregard for a scheduled appointment. Funny enough, after the first no show, they offered to make it worth my time if I gave them another chance. Shame on me. I scheduled again only to have another no-show from Carpet City. I ultimately hired a different contractor that showed up.

I recently had Beaulieu Floors install about 600 sq. ft. of LVP and Berber carpet on my basement…read moresteps. I received several quotes, and theirs was the most competitive by far. The manager, Driss, made the process incredibly easy, even ordering samples ahead of time. The installers, Walter and Geovanny, were fantastic--they arrived on time both days, moved my furniture with care, and finished the entire job in just 1.5 days. The quality of the work is top-notch; the planks are installed tight and the new shoe molding provides a very clean, professional finish. What really impressed me was the cleanup--they vacuumed everything and removed all excess materials, leaving the space ready to use. They even left the extra planks and carpet for future use. If you want high-quality work and a stress-free process at a great price, I highly recommend this team!

Louis and his team are amazing! They installed a runner on my stairs that looks beautiful and his…read moreteam was so quick and efficient. Great to work with and would highly recommend!

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

The customer service was outstanding. They were timely and…read moreattentive to detail! Thanks ALEX for great work! M Novak

Poor service. I bought flooring from here. The flooring was flawed and under warranty. When I tried…read moreto contact the Fairfax Flooring (which was the manufacturers procedure) they were of no help.

From start to finish Masood and his crew went above and beyond my expectations. His experience and…read moreexpertise helped my wife and I choose the right carpet for our needs and he never tried to over or upsell. The installers, especially Francisco were top notch and very professional to work with. And now we're happy with the results! Thanks again Masood!!!

We recently hired D & S Floor Covering to install LVP (Luxury Vinyl Plank) flooring throughout…read moreseveral areas of our home and the results have been excellent. From the initial consultation to the final walkthrough, their team was professional, punctual, and highly knowledgeable. Mr. Masood helped us select a high-quality LVP product that not only matched the aesthetic of our home but also offered the durability and ease of maintenance. The installation process was smooth and efficient. Mr. Masood (the owner) is the best. Thank you !

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.