Update: Actually you never said not to sleep on the mattress for 24-hours, what you said wasthe…read morenext day it would be good to go. So I slept on my couch that night and didn't actually put back my sheets until the following night. So yeah I didn't "sleep" on the mattress until well after 24-hours just because it was soaking wet when y'all left the first time. And I would also say that when I contacted you that I informed you about possible urine smells and stains either on my carpet or my mattress from my dog. It wasn't until you all returned that you then decided to use the UV light which you should have done the first time y'all came out to pin point the areas. So besides the stairs and the mattress you had to redo my room still smells and stains still remain on my carpet. And you also commented that my carpet is old as if I asked and didn't know that myself. So yeah you came back and "cleaned" the mattress but besides that nothing else was done correctly.

Nova Steamers were able to schedule us quickly and did a great job for a reasonable price. Our…read morecarpets needed regular, maintenance cleaning. I was very pleased with the end result, professionalism and speed. Excellent service.

Gregory called me as soon as I put out a project on Yelp and came out to clean my two 8x10 rugs the…read morevery next day. Thanks to our old rescue pup, the rugs were pet stained and I was getting ready to take them to the dump but thought I'd see if we could get them cleaned first. I was amazed how beautiful they came out! One rug was off-white and you can't even see the stains anymore and the other rug had a horrible pee smell and now it looks and smells brand new!

Don't sleep on SFC. It's one thing to be responsive with mediocre service which we have…read moreencountered through other platforms. They were not only were they responsive, they delivered with excellent quality and within market value. We were very impressed with the results and will be using for upcoming fabric and carpet projects.

What a refreshing concept: a company that under promises and over delivers! From the initial…read morecontact to the result; this process couldn't have gone any smoother and we couldn't be any happier with the outcome! I asked for bids from approx. 15 companies and Stainbusters was in the middle in terms of price; however, what stands out is their customer service and professionalism. They were very responsive to my initial inquiry and were able to accommodate our request to arrive 15 minutes earlier than they originally wanted to come out. In addition to the great job they did in cleaning our carpet, what separates Stainbusters is their attention to detail and the little extras they did. For example, they used a dark light to first see if there were any hidden animal stains (we have 2 dogs). Also, they made sure to raise our furniture while the carpet dried. If that wasn't enough, they cleaned our 3 downstairs area rugs for no additional charge! We will definitely be using Stainbusters again!

Super great communication, good pricing, great job cleaning, and Andrew is one of the nicest, most…read morehelpful people I've ever worked with. He thoroughly explained what he was doing and why, and he went above and beyond in helping with issues beyond the scope of what I'd expect when paying for a basic cleaning. Highly recommend!

Best carpet cleaners ive ever used.....i dont know what magic they possess.....but my kid's nasty…read morecarpet looked almost new. Very nice employees too

Amazing, amazing experience! Seriously. From the initial phone call for discussing the problems, to…read morescheduling, to inspection and estimates, and finally the actual services, everything was great! Every single person I spoke to were super friendly, easygoing, and happy. Customer service was honestly excellent. The prices were very reasonable, got quoted for exactly what I needed with a couple of optional services. No one was pushy at all and no awkward having to decline things. I was able to get an inspection and estimate the very next day and was able to schedule service within just a couple of days. And of course everything was done amazingly. I got carpets stretched and cleaned, they look and feel brand new now. Love it! Highly highly recommend, will definitely be back if ever need services again! Thank you!

They were very accommodating to me and my busy schedule. It was great that they also didn't try to…read moreoversell their services and advised me to actually go with a cheaper solution after looking at the condition of my carpets. Would definitely recommend.

The team at Mighty Carpet were professional and took great care ensuring they did the best cleaning…read morejob on my furniture and carpets.

The owner, Misty Foxley, backed out of our contactual agreement for a one time deep clean and every…read moreother week cleaning after they completed our initial deep clean. Ms. Foxley inspected our home, did a thorough assessment (so we thought) and was well aware that we had six dogs. Based on her supposed professional assessment she elected to enter into a contractual agreement for a one time deep clean @ $440.30 and every other week regular cleaning service @ $151.80 per cleaning. Ms. Foxley had every opportunity to NOT enter into a contract based on her own professional assessment, but instead gave us the terms mentioned above and scheduled our deep clean for 2/5/24. After her 4 person team completed the deep clean on 2/5 we also gave them an $80.00 tip, bringing our total cost for the deep clean to $520.30. On 2/6/24 we got a call from Ms. Foxley to notified us that Total Clean Freaks would not be returning to do any further cleaning due to the dog hair and the wear and tear on their vacuum cleaner. Ms. Foxley did her own inspection, assessment and pricing and still backed out on our mutually agreed to service contract. Let this be a warning to other potential customers. Ms . Foxley and Total clean Freaks are not a reputable company and may back out on the agreed to services .

I LOVE how my house feels (and looks) after the girls have cleaned it for me. They do an amazing…read morejob and frankly fun to be around. They are upbeat, patient (with us moving through the house while they are cleaning), and just overall pleasant people. Thanks Emma and Carla, (and Gina, Pam & Carrie who are there sometimes). We appreciate you!!

Wow!! Thank you to this amazing family run business. Our…read moredogs had an accident on our new rug and oof- the smell of urine wasn't going away through our attempts to clean it. But I love this rug. I did not want to get rid of this rug. I called, they scheduled us immediately and were incredibly communicative. We received our rug - literally, like new, so quickly and in time for Thanksgiving! To Bill and the Mrs- thank you! To your great team- from pick up to cleaning to drop off, thank you! We are so happy to have found Greensafe Carpet Cleaning!

Justin did an amazing job --- on time, very professional, and paid great attention to detail. He…read moreeven left booties for us to walk thru the house. I highly recommend!

This company provides great service. A family company, Ken, Grace and Ron are honest, hard-working,…read moreresponsive and friendly. You can trust them being in your home. They do a great job cleaning carpets. we have had them only clean are rugs and runners, including hand-sewn Persian and Turkish carpets many many times. Highly honorable and responsive people and well recommended.

Superb service from initial evaluation of the state of my two carpets to cleaning, delivery and…read moreinstallation! I heartily recommend this local business and will certainly use their service again.

Let's get the important stuff up front: This company is professional, extremely fast, and somehow…read morecheaper than all the other big names by a LOT, however, they did a better job than the bigger names. I was genuinely impressed. Johnathan showed up ready to go and asked me how I wanted to proceed and what needed attention. Then he went right to work, he removed years of pet smell from a prior owner, please know I hired two other companies to do this before him and the next day the smell was back but not this time! My dogs are confused :) I will hire this company over and over, I cannot stress enough how wonderful this experience was. I tipped heavily because I was so happy with the work. Folks, if you got this far in my review, give this company a shot. You won't be disappointed.

From the owner: Hi, my name is Jonathan, Owner and operator of BB&G Carpet Care. I've been in the Carpet Cleaning…read moreindustry for over 10 years, providing all my customers with the best carpet cleaning experience around. My main goal is for all my customers to have 100% satisfaction, nothing more, nothing less. Looking forward to providing you with the type of service you deserve. Thank you for choosing BB&G Carpet Care, you will not be disappointed.