Prompty responded and began work Knew their craft and kept…read morethings very clean Also, nice/friendly staff

Incredible, incredible experience with RestoPros. We had black mold in our house as the result of…read morean undiscovered roof leak, so had to have an upstairs closet entirely ripped out to make the house safe to live in. RestoPros was the team that did this for us. I cannot begin to express how professional, exact, thorough, and quiet they were - they dismantled the entire closet while I was in a conference call in the next room and I never heard a thing. And then, miracle of miracles, after they had finished all of their mold remediation work, the house tested completely clear of black mold. Amazing! We were so impressed with the quality of everything they did for us that we brought them in again to make some other drywall repairs that were far less urgent, but working with RestoPros was such a pleasure that we finally took care of a lot of little things we'd been postponing for a while. When you find contractors who do this high level of work, and who are absolutely trustworthy and ethical in every way as well, you don't want to let them go!

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

Spend a few minutes reading this long review and save yourself months of HORROR!…read more We hired Anthony Restoration after a water leak in March 2025. This was the first time we had a water leak so did not know the process and trusted them. They assured us that they would work with the insurance company and that we would not have to get involved with the process. Anthony billed the insurance company for two separate set of invoices, the first of which was paid in full. The issue arose with the second invoice where the insurance company declined part of the payment stating that the services rendered by Anthony were excessive and not warranted for the type of damage which we had. This is where the horror started: On the second invoice, our insurance company issued a payment in the amount of $6950 (based on the services they thought were warranted by the damage) on 6/13/2025. Anthony held onto that payment for TWO MONTHS, did not cash the check and then after 2 months sent us a demand letter for the entire amount IGNORING the payment which they had received from the insurance company. They also charged us for 3 months of interest charges and then added a collection charge of $600 in addition to the interest charges. This in-spite of me calling them a few times to see where things were with the resolution of the claim to which I was CATEGORICALLY told that NO action was needed on my end. Folks from their receivables department kept misleading us by telling us the source of the issue was related to the deductible which we had already paid. I had to arrange for conference calls and numerous back and forth emails between them and the insurance company to get them to finally accept that the source of the issue was not one related to deductible but instead had to do with them charging for services which the insurance company did not find as being commensurate with the type of damage we had. On one call, Anthony even had the gall to tell us that we should seek counsel and go after the insurance company even though the fault was all along with them. This company is OUT TO LOOT YOU! Those of us who go through a water incidents for the most part don't know the process and hope that the company that they hire would look out in their interest. NOT THESE GUYS!!! They lack basic communication and their internal processes seem broken with one part of the organization not in sync with another part of the organization. All along I was trrying to get this issue resolved while spending countless hours of my personal time. I even asked that the owner of the company call me. I am STILL awaiting that call! While I am no fan of these big insurance companies, having spent countless hours going through this back and forth between Anthony restoration and the insurance company, I can safely say that our insurance company was fair in their determination of what should have been a fair price for the job and in-spite of that Anthony kept MISLEADING us. Water damage can be very mentally straining, NO ONE DESERVES the way Anthony tried to mislead us! I will be pursuing this case with the State of Virginia and another body which can bring us justice!

Brian conducted a very thorough review of the affected areas and accurately identified the source…read moreof the water leak. Bonus points for driving out to our home at 7:30PM and not even asking for a service fee. Would call again.

We were really happy with the guys that came out. They were really clean, took care of our things…read moreto make sure nothing was damaged, and did good work. We had a second spot in the basement outside of the word order that they checked out as a courtesy for us which was super appreciated so we didn't have to start the whole process over again for a second time. The company communicated really well also.

Jaime and crew did an excellent job remediating my basement after sump pump failure and flooded our…read morebasement. The team is professional, quick and no BS. The carpets removed, drywall cut, moved a ton of furnishing/storage items around, installed equipment to dry out the basement, prevented further damage/molding. Thank you so much. Highly recommend your service!

Trey was not an alarmist. Handled the issue with professionalism and complete honesty. He's…read moredefinitely a keeper for any remediation needs I will have in the future with my real estate business.

Excellent service! They used a blue light to determine where we had some pet stains--not only on…read morethe carpet but the baseboards, and took care of all of that. Even left us some of the solution to use in case we needed it. I'd say they go above and beyond the usual carpet cleaners!

Alejandro and his team did excellent work and completed the bedroom and bathroom remodeling on…read moreschedule. We highly recommend them and will use them in the future.

This is the third renovation project I have had done by SHR and once again they have proved why I…read morewill keep coming back! They are thorough, collaborative and knowledgeable. They are also very kind, respectful and clean up after they are done working. Our basement bathroom is better than I could have imagined! They did such an amazing job I highly recommend them to everyone!

We have some mold on interior trim, Alliance came out and was able to tell us it's likely from…read morerecent high humidity. They gave us some tips on replacing and cleaning, but it should be small enough we don't need a full project from them to address the issue. The team was super polite and knowledgeable, we will definitely call them for any problems in the future!

So actually, Wes didn't do any mold remediation work for me, because he explained that I need to do…read moretesting and that there is a conflict of interest if a company does both the testing and remediation. He recommended three testing companies. We got the testing done and Wes reviewed the report and indicated that the mold levels didn't merit remediation. He explained thoroughly the process and expected value, and helped us decide that the potential gain probably wasn't worth the cost. I actually had him do a site visit (very reasonable trip cost), just to be sure, and it confirmed our decision. Net it out, integrity and ethics. Would be my first call for any job in his category.