Wally's Carpet did an outstanding job in our Redlands home. We had originally planned to install…read morecarpet, but once the old flooring was removed, it turned out the floor could be leveled for luxury vinyl planks. I called our sales rep Tom immediately, and both he and the owner came to the house that same day and agreed to the change. I cannot overemphasize how knowledgeable Tom is about flooring. He had recommended LVP from the beginning, but I was concerned about the floors being uneven. He went above and beyond to make sure we chose what was best for the house and that we were truly happy with the result. We feel so blessed to have worked with Tom and Wally's Carpet. They understood that we have a special needs child and how important this flooring was to our family. They leveled the floors, changed the order quickly, and made sure everything was done right. The floor looks absolutely stunning in our craftsman home. Wally's provides true professionalism, genuine care, and expert service. We highly recommend them.

TERRIBLE! They DOUBLED THE QUOTE after we told them to…read moreeliminate one of the projects! Disrespectful and UNPROFESSIONAL "NO SHOW" for two measuring appointments. Not trustworthy. Beware.

Alex and his team are very professional, timely, and do great work. We love our new floors! They…read morereplaced floors for us before and everything turned out great, so we decided to go with them again and we were delighted with the outcome! Pleasure to work with!

THE SCOOP: If you are looking for reasonably priced, high quality carpet, installed with the utmost…read moreprofessionalism, Elite Carpet is the total package. THE DEETS: After researching a couple of local carpet places, I am so grateful that I found Elite. We were in the tumultuous process of trying to get new carpet installed within a very tight timeframe. Every place I checked did not have the carpet that I was looking for in stock and it would NOT arrive in time --but Alex at Elite assured me that he had what I wanted in stock or he could order/get it in time, if needed. I was super impressed by the first conversation with Alex because I had already spoken to a few other carpet places and had been getting the same responses from all the others --they would need to access the house to take measurements in order to give me an accurate estimate/quote ---which is NOT easily done when you're in escrow and the house is still occupied by the current owner. Alex assured me that he already knew the measurements because he has access to an exclusive database that contains that information. This was SUCH a relief and a huge game changer --with our challenging timeline, we were able to save a whole day and bypass an entire step in the process and it just made everything so much smoother. Alex also went out of his way to make sure he was available when I arrived at the shop. He showed me several amazing samples of high quality carpet and gave me price quotes on everything. I truly felt like he listened to my needs/concerns and gave me several viable options --I didn't feel like he was just trying to push the most expensive or the most plentiful brands... his carpet selection was unmatched. Personable and professional, Alex has been in the business for decades and his knowledgeable experience really shines. He was willing to accommodate several of our "special requests" and got me a great deal on exactly what I was looking for. Communication throughout the process was great -(which was also very reassuring after I had been ghosted by a different carpet guy). After having interacted with 4 other carpet places, I felt confident that I was receiving the best service and value at Elite. The installation of the carpet was smooth and hassle-free. Because we were moving into a new place, Alex worked with us to make the transition as seamless as possible. We had the pleasure of working with a total of 3 of his installers and they were all very courteous and QUICK. They carefully cleaned up after themselves and made sure we were satisfied with the finished product. My husband works with many vendors in his line of work and he was quite impressed by the quality and speed of service. If we ever have any other flooring needs, we know where to go and who to talk to. BOTTOMLINE: If you are experiencing "new carpet installation woes" --or just haven't quite found what you're looking for-- rest assured that there is a headache-free option at Elite Carpet. As a satisfied customer, I can confidently recommend Alex and his team of professionals who will undoubtedly provide a top-notch experience.

Located right on Yucaipa Blvd, I found this carpet store to have everything I needed. Their prices…read morewere great, service impeccable, and the installation was flawless. I couldn't ask for anything more. I highly recommend M&M Carpets in Yucaipa, CA for any flooring needs you may have. Great job to Lacey at the front desk and her team. Jesse the installer was awesome too!

I would not recommend this company. My flooring started falling apart by the second year. I paid…read moreextra for upgraded flooring, and it is still cracked and damaged. I was told there was nothing that could be done except to replace the entire floor. They sent a couple of workers out who hammered on the floor, which only made the problem worse. Now I just hide my floors with old rugs

Me and the wife hired Mike's to redo the flooring in our entire house. This included carpet,…read morehardwood and tile. Charles was a easy to work with, very helpful and professional. Their team did a very professional and clean job. I would highly recommend them to anyone looking for new flooring.

This review is overdue praise for a fantastic company. This past April, I had the cheap carpet and…read moredamaged laminate in my condo replaced entirely with wood look porcelain tile throughout the home and it came out AMAZING!! I had been shopping for tile for quite some time, since I wanted something that was water, stain (read "pet') resistant but mimicked the beauty of wood. After looking at several other companies more towards L.A., I came across Mike's right here in my own backyard of Redlands and that's when I knew my search was over. On my first visit, I showed up 5 minutes before closing and I was still waved in by smiling employees who took the time to speak with me, showed me samples and made an appointment for a free in-home estimate. Sweet-natured, considerate Project Manager Hector turned out to have a fabulous eye for design and an appreciation for what I was trying to do, by emphasizing the unique shape of the home (a hexagon within a hexagon with an interior courtyard) and drew up an elegant floor plan. He also directed me to Empire Tile in San Bernardino, which I had never heard of and would have saved me several trips down the 10 Freeway West if I had. The moment I walked in, I saw a display from a manufacturer in Spain called Porcelanosa that had a gorgeous, organic looking long, wide plank tile called Bernes Haya, the first sample that literally made me smile and say, "That's it, that's the one." Now I had my tile and my installation company, how did it all actually go? The crew that worked on my home, Dave, Darryl and Aidan (sp?) were, in a word, FANTASTIC! They were personable, respectful, funny, and so dedicated to my house getting the best possible outcome I was deeply impressed. The shape of the condo with its abundance of angles proved to be a considerable challenge, but they proved themselves to be more than a match for it. No detail was overlooked, no area simply filled in with grout, they did a masterful job of cutting even the smallest or most uniquely shaped pieces to allow complete tile coverage. They had to improvise on more than one occasion, with undercutting door sills and jambs, and finding just the right angle or location for the perfect tile placement. In addition, they kept me informed of every concern or issue and patiently answered my many questions. Even while sitting in the driveway on their lunch breaks, they helped a neighbor unlock her car to retrieve the keys still in her ignition and assist another with her pesticide sprayer! They were that helpful and caring, I wanted to adopt them! I've never seen a harder working, unfailingly polite and talented crew. It was a masterful job, and everyone that has seen the floor in person is just blown away. I've passed out several business cards to my neighbors and friends and can not recommend them highly enough!

Great customer service very friendly. This carpet company came through for me when I needed a small…read morepiece of padding I would definitely come back.

Had vinyl flooring installed in master bedroom to replace carpeting less than 4 years old ruined by…read morepet stains. Paredes was recommended by a friend and it turned out to be a great referral. Such an easy process, amazing selection and working with Candy in the store could not have been better. This company is very professional and focused on customer service. The flooring was installed by Javier who did a fantastic job down to every detail. I'm so happy with the floor and wouldn't hesitate to use them again or recommend them to a friend.

Wallys is great! Wide selection, great pricing, quick installation, great customer service! Carpet…read more& Base boards took 40 mins! I will be visiting again for my other rooms.!

Wally's Carpet and Tile just installed approximately 650 sq. ft of porcelain tile in our home and…read moredid an awesome job. Their cleanup and debris removal daily was excellent. From my first contact with Wally's Carpet and Tile from Shane and his installers Juan / crew was very professional. I received 5 separate bids to do the work with Wally's, giving a fair and reasonable price. I would definitely recommend this business to anyone interested in putting in hard surface flooring. Thanks, Wally's Carpet and Tile.

Super nice, friendly and helpful staff when coming in for a hardwood floor purchase of 78 square…read morefeet (4 boxes). However, we only used 3 of the 4 boxes for our hallway project and when I inquired about returning the 1 unused box I was told there was a 30% re-stocking fee, AND their minimum return quantity was 100 square feet....more than the size of our entire project. YIKES......$200 down the drain, as that was the cost of each box. I should have asked about this policy BEFORE placing my order.

Master bathroom and guest bathroom done, complete wall panel surround from floor to ceiling, custom…read moreframeless shower door enclosure included. I'm very happy and satisfied with the outcome. Well done. Good dedicated workers. I highly recommend this company. Visit their showroom and start from there. No pressure selling which I liked. Good collaboration.

Before we moved in, we replaced all of the flooring, except for bathrooms. We went with a high…read morequality laminate. Stafford's had better prices than the competition on material and installation. I have found no issues with the installation and recommend them.

It was a pleasure dealing with your company for our flooring project! All of you (John, Pedro,…read moreGeorge Sr. & George Jr.) have been patient, polite and very professional. You guys installed our carpet when we first moved into our home in 2004 and we loved our carpet so we chose to use you again. We didn't even entertain any other quotes and so glad that I did not. We went with my gut and very happy we did. The guys are still here working today, but I wanted to make sure that you knew how great the Georges are: they show up early everyday and work hard ALL day and most importantly, seem happy to be working for Stafford. They also do EXCELLENT work!!!