This has been my O'Reilly's for years and I finally decided to write a review…read more For the most part it's your typical O'Reilly's. The people are great. Great service. Now for what made me write this review. I had brought in a part that I had under warranty. When I went in to go exchange it, the person attending me couldn't find the part under 2 3 different phone numbers and an account I have with them. I found that odd and ending up buying a whole new part and using the part I brought in for my core charge. I go in the next day and talk to someone new to ask about the warranty and they were able to find my part with the account that I had with them. I had asked if they were able to somehow refund the part I bought the day prior and they had said that they wouldn't be able to give me a solid answer and to talk to the store manager or assistant store manager. That wasn't a problem for me. I go in the next day and talked to the assistant store manager and they confirmed that they were able to do what I had asked and that they would give me a call. They just told me that it would take about 7 days as they needed to request the part back from the depot to do the swap. This was done on a Monday. On Thursday afternoon I receive a call from the assistant store manager stating that the part had came back from the depot and that the exchange was successful. They went ahead and refunded the part that I bought a couple days prior without me needing to be present. Great service from O'Reillys! Shout out to Jesus and the assistant store manager!

Went to autozone in Perris to drop off oil and there customer service was rude today called o…read moreRiley's and they happily took my oil. Autozone lost a customer but O Riley gained a new one today. 5 stars for the Perris O Riley's

Checked for parts with 2 other auto zones, going on a goose chase trying but neither helped me…read morenearly to the extent the employees at this location did. Service was grade fucking a, these other reviews are full of shit

Horrible service and when I was there, there was a lady with a kid running around in the back. The…read morelady was too busy telling him to say hi to all the employees that worked there. This was on a Friday around peak hour at 3 PM. I bought a battery and nobody could install it because according to them there was no unavailable, but I counted five employees with red shirts.

Fleetpride is a great place to get all my truck parts and if they don't have it in stock they are…read morepretty prompt to get it to me the next day. Jimmy is always helping me out with all my questions and is always courteous.

From the owner: At FleetPride in Perris, CA, we are here for you. With 260,000+ heavy-duty truck and trailer parts,…read more260+ branch locations, 200+ repair and maintenance centers, and the industry's largest distribution network, FleetPride is here to support you and your business to ensure that you are Ready for the Road Ahead.

This was an opportunity drop by (I was going to a neighboring store)…read more While I was wondering the aisles looking for my part, a staff member asked what I was looking for. He asked the right questions, looked up information in their data base (information that I didn't realize I needed), and told me what aisle my parts would be on. I bought my replacement parts. I've installed them already - they were the correct size. I was in and out quickly.

Broke my trailer taillight and needed one decided to come in. They were very helpful and explained…read moreeverything I needed to know and hot to get me back in the road safely. Really helps when they have people working that know how things work! Thanks guys for keeping us back in the road safely!

Customer service is very quick to reply with a lot of questions.....very frustrating . Their…read morewebsite is misleading finding the right parts parts I had to modify to fit .....realize they sent the wrong parts wanted to return. They only offered a $25 credit I would not buy from this company. There are MANY OTHERS WHO ARE BETTER! ANY! ARE BETTER!!!

I was unsure of part I needed since I have an older van and all of my original sensors had been…read morediscontinued. Auto zone and O'Reilly's sold me the wrong part and antifreeze 4 * I was almost ready to sell my car when I found C Auto parts. They are not only knowledgeable for what I needed but came out to the car and waited for me to disassemble my dog house to make sure the part would fit and they had the original green antifreeze for as well. They have great prices all-around good experience there, I will definitely be going back, THANK YOU!

Great service very friendly and they actually know what they are doing not like other auto parts…read morestores

Hands down the best experience I have ever had with any automotive supply store in the entire…read morecountry. My wife and I had our Motorhome breaks lockup just south of LA, CA. When every auto parts store couldn't even look up the parts I needed, AutoAid came to the rescue by sourcing them and having them in my hands in less than 24hrs. The experience the employees behind the counter had was unbelievable. Almost all were 20+ years in the business and it showed. This place has the power of a big chain store with the hospitality of a mom and pop shop. I rarely leave reviews. Auto Aid is the only place to go within a 300 mile radius of Lake Elsinore, California.

I am a senior with no knowledge about cars whatsoever. This…read moremorning, after hearing what message flashed up on my car screen, Raymond, the manager, pointed out what product I needed and then he offered to put it in my car. He filled the reservoir in my car quickly, professionally and in a personable and friendly manner without my asking him to. WOW! GOOD JOB!

I went in to do a warranty swap on a battery and to return a part. The warranty swamp was easy and…read morestraight forward. They scanned by invoice, clicked "warranty return" on the computer, and they brought the replacement battery to me. However, trying to return the part wasn't as smooth. It was in its original packaging, unopened, unused. I also had the original receipt. I go and tell the team member that I wanted to return a part and they take a look at my receipt for 2 seconds and very dry said "It's been 3 months bro". I then asked if they couldn't return it and they said "No. You can try another store" which I found odd because I've returned unopened, unused, items before ranging from a couple of minutes to 4, 5 months without an issue. I ended up going to another O'Reilly store and they happily returned my item. I'm giving this 3 stars because I've been to this location before and it's a solid store. The store is very clean on the outside and inside, they shelves are fully stocked, and other team members are nice and helpful.