it was my first time to get the service done at the shop, and I have to comment it was satisfied. first come first serve and it's worth for the wait. my car needed alignment, so I looked around on yelp. at the fair price, I decided to give it a try. I didn't expect much on the work, and thought it just likes other alignment shop around. However, they did the wonderful job on the alignment. I attach the result of my alignment. if you know about the alignment, you will see they did the good job, even better than the dealership. my car has all stock parts. p/s: thank you for removing the seize nuts on the tie rod. read more

Carroll's Brake Service - the alignment result - Auto Repair Near Me - Alhambra, California

Very nice mechanics and the price for alignment was very fair. I walked in and my car was complete within an hour!

The shop is very clean. All the employees wore clean uniforms and spoke very well. The shop specializes in replacing shocks and struts, brakes and alignment. I had a four wheel alignment on my vehicle a few years ago. The prices were reasonable for a shop that has skilled workers with the tools to work on all vehicles. Last year my daughter had the front end repaired on her 2010 Chevrolet Suburban. I had the tires replaced on my vehicle at a tire shop. The tire shop just started doing alignments. The shop recommended an alignment. The shop was unable to complete the alignment because the proper tools were not available. I took my vehicle to Carroll's for the alignment. Carroll's checked the alignment and didn't find any problems. The mechanic said there is no charge since no work was needed. They also checked my brakes and said they were good for now. read more

Terrible customer service wonder if he talks to customers the way he did to me gave me a look like he was even interested in doing the job, very cocky demeanor and price was ridiculous 300$ for a change of brakes i got the vibe like right off the bat he didn't want to help. Would not come back glad to find other shops that can do the same at a fair price read more

Let's be honest, as a woman with a car the last place I want to be is a mechanic. But car maintenance and repairs calls for good mechanics and that's what you will find at Carroll's. Jason is honest and hardworking; He calls to confirm the car repair so no surprises here. My only wish is that they would be open on weekends and extend open hours beyond 4:30pm. read more

Great, fast service. I came in as a walk-in for an alignment this morning and was out in less than an hour for a very reasonable price. Everyone was kind and helpful! read more

This is the kind of mechanic shop you actually want to go to. Every mechanic looks like they've been working on cars since before I was born. They use good parts, don't try to upsell you, answer all your questions, and work fast. The whole process was smooth from start to finish. For reference, I dropped off my '21 Honda Accord. Every time I reversed and lightly braked, my car would let out the loudest whale cry you've ever heard -- I'm talking Free Willy levels. My entire neighborhood knew exactly when I was leaving for work. I swear I was developing PTSD from that sound. Finally, I decided to stop by this shop since I always drive past it. I got a brake fluid flush and all four brakes replaced. They said it'd take 3-4 hours, but it was done in under 2. Now my car reverses in complete silence. It's almost unsettling how peaceful it is -- like driving a new car. Jokes aside, awesome shop. Save yourself the stress and just bring your car here. read more

This was a good place to go great location. Nice service. Only took a couple of hours to do

Carroll's is my go-to shop for suspension and brakes. Jason has taken care of my Ford Ranger and Honda Element. I appreciate his knowledge and thoroughness in diagnosing and resolving issues I had with my Element. read more

Kind folks and knowledgeable service advisors. Felt very good about dropping my aging truck off. The guys were very communicative and they know their stuff! The price was fair for high quality work. Brought the truck in to get the brakes checked, they let us know we needed a brake bleed. They did the brake bleed and also service on our suspension. They let us know what the next service/part replacement is going to be next down the road with an approximate quote. It is really good to be able to plan ahead and budget out and save for the next maintenance. Thanks to the guys at Carroll's! read more

Dealership said that our front rotors and brakes needed to be replaced and they quoted an insane price. I remembered that Carrolls Brakes was right there on main so I brought it over. Jason helped me and they were able to swap out the rotors and pads, adjusted rear brakes, told me to bring back in about 10k miles for the rear pads, and suggested that if we planned on keeping our older car we might consider replacing the shocks and struts. I'll save up a little bit and take in for that, for sure going back. If you want someone who is going to give you a fair price, do good work and be honest with you about the situation and options, this is a great place. What's more I feel good about supporting a family run local business in my own community. Highly recommended. read more

After reading the answer to my review makes me feel like if I was the one guilty of trying to get my car fixed, I already had my car fixed at another shop where they were able to fix the problem from the root,and it WAS NOT THE REAR BRAKES AS HE SAID, it was the front rotors and calipers, got it done somewhere else where did have the right equipment to get the job done the right way, sorry for the inconvenience, I just wanted to get my truck fixed that was it. read more

Very welcoming, I've been there one time and will keep coming back for service will definitely recommend

Very experienced service. Wheel alignment. No engine service. Structural service. Will return.

Racism and potentially homophobia at its all time high. Was referred here by Costco and wish they hadn't. The answers were very short and disrespectful, giving me a clear sign that my business was not wanted. To be candid it was the tall Caucasian male with longish hair and I think people can be direct and refuse service if they wanted to. In other news, if you're a person of color specifically black or Latinx or skew anything not cis hetero white male, avoid at all cost. No one deserves that type of disrespect. read more

Carroll's Brake Service is a great, trustworthy spot. The workers are super welcoming, knowledgeable, and honest. They're not trying to rip you off--they genuinely seem like they want to help and make sure your car's taken care of. Highly recommend. I went to a bunch of different places, Carroll's had/has the best price read more

Had a great experience with Carroll's Brake Service. Brought my 2008 Tacoma in to have the brakes serviced and adjusted. They gave me a fair quote and did not try to up-sale me on anything. They made some additional suggestions but were not pushy or invasive. I will definitely be using Carroll's for any additional services I may need. 10/10 recommend. read more

I posted my first review on Carroll's Auto repair back in 2013! Hard to believe that was over a decade ago!!! I still bring my car here, but have since upgraded my mini Cooper to another German automotive, a Mercedes. I still bring it to Carroll's for basic maintenance instead of going to the expensive dealership. I know I can count on Rick to do a great job. Always been an honest dude to deal with! read more

Great and quick service. No BS! There's a reason they have been in business so long. No need to shop at other places, prices are great!

Jason Carroll is an honest dude. He'll make sure the job is done right and for a fair price.

Brought my 2020 Honda pilot with 45,000 miles in because I had been told that I needed struts (mind you, other shops only listened to the noise, they never actually inspected my car) I brought it to Rick and he was very concerned due to the age and mileage of the vehicle. He offered to put it on the lift and check it out. He found that struts are in good condition and don't need to be replaced however a bolt from the suspension was loose and alignment was needed. He tightened the bolt and did the alignment and problem was fixed. While other shops were trying to charge an upward of $700 he was honest and saved me so much money. I only had to pay $100 for alignment. I highly recommend this shop. They were awesome from start to finish. A huge thank you to Rick and the team. I'll be back whenever I need another repair read more

Carroll's Brake Service - My 2020 Honda pilot - Auto Repair Near Me - Alhambra, California

Honesty, Integrity and a philosophy of a long term relationship with clients is why this is a third or fourth generation bike shop with old school mid set. I have never been steered wrong here and coming here for over 25 years. Great spot. You can tell by all the people who come here too. Jason and crew make it happen fairly with no upsell or over sale of uneeded things. Place is the Real Mc Coy. read more

I thoroughly trust Carroll's Brake Service, as I watched every step of my car's alignment. The technician needed to correct the alignment because I accidently hit a curb a few months ago, which he could tell right of way. With my new Costco tires installed, I'll be sure to be more careful when making turns and to not scrub the sidewalls, which really causes road rash for the rims and looks awful. I'm glad I don't have to worry about alignment, as the tire warrantee requires alignment and tire rotation. At $100, it is money well spent! read more

Carroll's Brake Service - Super Service - Auto Repair Near Me - Alhambra, California

Very good experience! Fair prices for a brake line replacement + brake bleed on a classic car. Will definitely be going back and recommending other people. Thanks! read more

Stand up guys. Good services and provided proper knowledge about my car issues. Came in for an allignment & diagnostic, the process was easy & professional Although an issue still persists with my car, It was unrelated to the service they provided They did reallign my car & They informed me of ways that i can go about fixing my radar issue. Also provided me with a good price. Thanks guys hopefully i dont hit anymore Parking KitKats. read more

They are professional and they've been in business for many years . The son is running the business father retired . They are honest won't charge you like the dealerships. read more

These guys are pros. Needed to get my wheels aligned after installing new rims and tires on my car and what takes a Toyota dealership 3-4 hours, took these guys barely an hour and was 25% cheaper. This establishment is on a first-come-first-serve basis and appointments are not needed. When they're busy, I'm sure they're busy and when they're not, they don't go through the motions and take their time. They're fast and the quality of their service doesn't suffer. Employees were friendly and efficient. The establishment was clean and the owner was very knowledgeable. I'm definitely coming here to get my brakes changed. Love these guys, and I highly recommend this shop. read more

Helped put on new brakes on our Ram 1500. They were able to fit us in same day with a very responsible quote. Highly recommend them!

Prompt, great service from Carroll's Brake Service! We came by without an appointment as our tire installation team at Costco recommended Carroll's for a tire rebalancing. It was a Friday afternoon and we were able to get slotted in on the spot! The gentleman who helped us nodded, took the keys and drove the car off around the block to see how our car handled (seemed OK at first), before driving it in to raise it to see how it was going. It took less than an hour (maybe 30 minutes?) between us pulling in to the service and before we checked out! We got a printout of the measurements for all of the wheels and after the service, a before and after comparison (indeed the balancing was off and needed re-adjustment, despite the car handling OK). We thought the team was thorough, felt taken care of in a swift and prompt manner, and would definitely return to service our car in the future. We are so thankful that we could get this before any long term issues happened to our cars. Recommended! read more

Had my alignment done after tires installation at costco. Family business. Quick and easy.

Got new tires put in by Costco yesterday. They told me to go get the tires aligned elsewhere since Costco doesn't do alignments. One of the mechanics at Costco told me to check out Carroll's. I was quoted a reasonable price by Carroll's and since it's so close to Costco's already, I decided to just go there. At Carroll's, a gentleman checked my tire alignment and told me they're already aligned and there's no need to do anything else. He said there's no charge for his work. I offered to pay him something for his troubles, but he still declined. Thank you Carroll's! I really appreciate your kindness. read more

Good honest shop, great guys that treat you right. I would highly recommend this shop to anyone for quality work.

Amazing customer service and work. Had to come bring in the Jeep because the breaks were NOT happy with me putting off repairs/check up. The guys are great folks, quiet and not overly pushy, and these guys are FAST. I was thinking my bill was going to make me cry but I am grateful these guys know what they are doing. Definitely would refer all my friends and family. read more

Carroll's Brake Service - Time for some TLC - Auto Repair Near Me - Alhambra, California

I've been coming to Carrolls for a few years now. I am still blown away with the type of service I receive as well as others. Ex - I was waiting for them to finish up with my vehicle's alignment when I overheard the shop owner was having with a customer. Not only did he try to upsell but performed a free brake pad replacement. I also called months later and tried to get a quote for my wife's vehicle. After finding out the type of vehicle and the relatively low miles, I was told it was fine and should be able to get more life out of the original pads. Again no upselling. I miss these types of family owned and operated businesses. It reminds me of how it used to be before everything became commercialized. I highly recommend Jason and his crew of techs. read more

Been to Carroll's a number of times. They are always courteous and friendly. They are honest about what needs to be done and what can be pushed off if needed. Their service is always good, never had any issues with brake service or alignment performed. The job is always well done. Highly recommend! read more

Carroll's is a real-deal shop. They serviced the brakes on my Tundra: disc and drums. They use high quality parts so I won't need service for a while. It was a little pricey but not if you that with lesser quality parts I'd have to do another brake job sooner and end up paying more. Plus, I don't like messing with my brakes. They finished as promised and did a great job read more

Got custom alignment done. Car lowered on coilovers. If you have a lowered car this place is perfect for you. They're knowledgeable, friendly, and respectful. read more

Carroll's Brake Service - Auto Repair Near Me - Alhambra, California

I recently had my brakes replaced, rotated the tires and alignment. If you need your brakes replaced, this is the place to go. They are honest, do great work and reasonable in price. I highly recommend them. Jason is awesome! read more

This is a great place for brakes. It's been at the same location for the last three generations! That's saying something about the quality of their work. I recently came in for front brakes, and Jason (owner) said it would be about an hour or so. But they were done well within an hour. Pricing is reasonable. Jason will answer all your questions. He's honest and tell you upfront what needs to be done on your car. There's no appointments. Its first come first serve. It's definitely quicker and cheaper than other big name Brake places. Plus, during this pandemic, automotive shops are considered essential businesses. So please stop by and show your support for local small businesses in your neighborhood. You'll get great quality work for a reasonable price, and helping local business, so it's a win-win. read more

I have passed this business for years, and recently my brakes started making a sound I did not like, so I came to get a diagnosis. Jason is a straight shooter, he is professional and honest, they do great work and they are total specialists! I have an older Xterra and my brake was literally hissing, they told me it was the Booster, Jason found a not-so easy to find part, and they got the job done! Hissing is gone and now it stops on a Dime! Great group of guys here. Jason, Rick and Taylor will take care of you, I have since taken 2 cars and will only come here for future brake needs. Do yourself a favor and come to Carroll's Brake Service! They are reasonably priced and I can not say enough about their Honesty. I am so Happy I stopped in. Thanks again Jason, Rick and Taylor. read more