Hello, I highly recommend servicing your car at this location. I had my car serviced on January…read more16, 2026 and had the pleasure of working with Shant, who helped me and recommended services. He took the time to explain everything clearly and was honest about the work that was needed, which I truly appreciated. Thank you Shant for the excellent service. I also want to acknowledge the entire team, including the mechanics and administrative staff for their professionalism and great customer service. I definitely recommend this place to everyone!

Parts department says they open at seven in the morning…read more If you need a part, don't call Just go They'll put you on hold for one hour or more They say they open at seven So sad

I brought my Dodge Charger in after being told they would work on it Friday morning. When I…read morearrived, they suddenly told me to leave my car, even though that wasn't what we agreed on. I said I could wait, and they said okay but an hour later they came out saying they "needed to program their scanner" and again pushed for me to leave my car. I'm not the type to just leave my car, especially when some shops just clear codes instead of actually fixing the real problem. After all that, they told me to come back Saturday morning. I showed up again, and it was the same story. No work done, just more waiting and more excuses. I've been respectful and patient, but they clearly don't value their customers' time and don't stand by their word. A lot of empty promises and very unprofessional behavior. I would not recommend this shop if you're expecting honesty, reliability, or proper communication.

A friend of mine went and paid over $1000 to have her catalytic converter replaced and when her car…read morewasn't running right still she went back to them and they told her it was the wrong part and that it was going to be an extra $700. When she asked if they could fix it and replace the part, they told her to stop bugging them and they blocked her and now she's stuck with the catalytic converter, but she can't exchange it because it was bought through commercial and only the business can exchange it.

I've been taking my car to beto for years, and I couldn't be happier with the service. They…read moreconsistently do top-notch work, always ensuring my car is running smoothly and safely. What I appreciate most is their honesty and commitment to staying within my budget. They always provide detailed explanations and never push unnecessary repairs. It's rare to find a mechanic you can fully trust, and I'm grateful to have found one who goes above and beyond every time. Highly recommended..,,,shout out to his dad who works wonders under the hood.

Beto is awesome. Does great work. Honest and doesn't try to upsell. When a starter was replaced and…read morethe part turned out to be faulty he was responsive and fixed the issue right away. Its a rare occurrence but goes to show the character and integrity of the business. No regrets and no hesitation to recommend this shop.

Although I didn't end up buying a vehicle, Justin was awesome. He really made me feel taken care…read moreof. Answered all my questions, returned my calls quickly and was super transparent with the whole process got me approved in no time. Great offer for my trade in. I just decided not to buy a car at this time. But when I do I will definitely give Justin a call. Thanks Montebello Ford

I don't normally leave reviews like this, but I'm honestly disappointed with how this situation has…read morebeen handled. I brought my 2018 Ford Explorer in for a recall service about a month and a half ago. Before taking it in, my driver's seat was working properly and was adjusted to a higher position. When I picked up my vehicle, the seat was noticeably lower than where I had left it, would no longer raise properly, and was making a noise that had not been present before. I immediately brought it to the dealership's attention and did not even leave the Ford lot because it affected my visibility while driving. As someone who transports my children daily, this is a safety concern. During my conversation with the Service Director, Steven, he explained that they did not yet know what had happened and that an investigation would be needed. He discussed that vehicle handling during service could be one of the possibilities being reviewed. Because of that conversation, I expected a thorough investigation and a clear explanation of how the final conclusion was reached. I was later contacted to schedule another appointment. The dates offered did not work because of my work schedule, so I asked if I could bring the vehicle in on a day I had off. I was told the service department was extremely busy and that there was a good chance my vehicle would not be looked at that day, but that I was welcome to bring it in. I brought my vehicle in, and approximately two hours later I received a call stating the issue was due to wear and tear and internal binding of the seat motor. What was frustrating was how quickly a definitive conclusion seemed to be reached after I had just been told there likely would not be time for a full inspection that day because they were already booked with service appointments. I asked several questions, including whether the condition of the seat had been documented before service, whether the seat position was noted during intake, whether camera footage or vehicle handling had been reviewed, and what specific steps were taken during the investigation. I never received answers to those questions. My concern has always been simple: the seat was functioning properly before the recall service and was not functioning properly when it was returned to me. Even if the dealership believes the issue is wear and tear, I never received an explanation as to how that conclusion was reached or what investigation was performed to rule out other possibilities. Steven later informed me that Ford Corporate would be contacted and that a Ford representative would review the situation. I was told I would receive an update afterward. I followed up multiple times by email, documented my safety concerns, and even stopped by the dealership in person. During that visit, I was told Steven was not there and that no other manager was available, that they come in when they want. It has now been over a month and a half, and I still have not received a response, update, or follow-up regarding the corporate review. At this point, my biggest disappointment is the lack of communication and follow-through. If a customer is told there will be an investigation, a corporate review, and a follow-up, then there should be follow-up. I would appreciate transparency, clear communication, and answers to my questions. More importantly, I would like this issue properly addressed and resolved. I simply expected better customer service, especially with a concern that affects safe driving and the safety of my children and myself.

Best service ever. Alejandro and Mario were very fast to help me out. I've been searching for an…read morehour around the area and Noone was able to just put air in the inner tire of my heavy duty truck. They were quick and efficient at getting the job done and gained a customer for anything in the due need for my truck.

Customer service and professionalism is unmatched. Shout out to Jaden for taking care of me!read more

Great prices and fast service. Been coming here for a few years now. Hopefully I don't have to come…read moreas frequently in 2026.

I got a flat nearby on my Tesla on a brand new (less than 2 month old) tire! Unfortunately a…read morebroken off screwdriver head punctured the sidewall of the tire so the only option is to get a new one! The owner did his best to get a new tire same size at the best cost. Hankook tires for Tesla were on backorder so I had to go with the original Continental ProContact tire. They took care of it right away & gave me the best price possible! Service was friendly, professional & I highly recommend this place!!

Amazing work I've been coming here for years and the work is beyond amazing. Definitely come here…read morefor your car service they go above and beyond.

Brought my 2016 ford flex in for repair on my passenger front door. They were very nice. But…read moreunfortunately their work isn't as great. My right turn signal worked before they worked on my mirror and door handle on passenger side. Now my high beams no longer work as well. They said bring it in. But why would I take it back. They contacted me that my car was ready. But quality control wasn't performed.

As a person on a budget, I have always loved to go see Austin(Owner, Manager) and the crew because…read morenot only do I receive awesome customer service, Austin will give me choices on tires and brakes to fit my budget, not just sell whatever he has in stock, AND HE NEVER PUSHES the sale. In addition Austin goes the extra mile to ALWAYS give HIGH QUALITY customer service, and he is immensely patient, courteous, polite, and what matters most VERY HONEST. I have been conducting business with Austin for several years and due to the fact that I have children that own 3 cars, and I used to pay for the tires and brakes on 6 cars, I never went broke thanks to Austin.

Got my new tires for a low price and the service was great! Plus free tire rotations!read more