I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I live in Marengo, and I would recommend these guys any day of the week! I called their office on a…read moreFriday evening and Mark, the owner, picked up on his cell. He was able to help troubleshoot an issue with me, and it turned out that I needed a new hot water heater. Communication was great throughout the process. Steve was who I met at my house (technician or foreman, not sure) - he was also super kind and helpful. If I ever have any other issues in my house, I'll be sure to call Mark.

Completely lazy customer service, with mixed/improper expectations. Called for 3 days, each day…read moretold would be serviced later that day. Each day, no call, no show. Excuses each time pointing to bad to be management and disorganization. On the 4th day (today) , was told someone came out the prior evening but no one was home. I was home all day/evening and was awaiting the pre-call that I was told repeatedly that I'd receive, so I wasn't sitting by my door waiting for someone to knock. When I explained I got no call, they read back the phone number they had, which I had repeated every time I called, and the last 4 digits were swapped. The rep just said, "Oops, that's the problem then." Yeah, no one read call my number to confirm and recommended they start doing that after the rep gave another excuse of "receiving so many calls to their office." When I asked to get priorized today as my young child would be coming over for the weekend today and was told they could "try, but..." and when I explained this has become ridiculous they defaulted back to saying "no one was home last time we tried" and I referred back to THEIR expectations set that they would call when ON THEIR WAY, then why still show up when no one answered because they called the wrong number? The rep got incredibly irate and aggressive and I asked if I should call another company since they can't seem to keep up/adhere to expectations, to which she yelled "yes, I think you should" be hung up. I know this is the hot season and it's busy, so give proper expectations, confirm you have correct contact information, keep your customers updated and for God's sake, take accountability and hold your temper... Unprofessional, unreliable, incredibly unpleasant company to interact with.

Installed a new A/C and furnace, very professional, easy to recommend. Over 26 years in the area…read morethey kept the old units running long past their prime

Bob at Air-tech Services has saved us twice now. He always calls back immediately and he won't…read moresell you something you don't need. 1) Our A/C went out on our upstairs furnace in Jun 2021. I got several quotes, Bob's was not only the best but he said I only needed the A/C replaced, others wanted to sell us the furnace plus A/C. 2) Jan 2022 our heat went our on our downstairs furnace on a Friday and our house was getting cold. I called Bob, he was already busy in the middle of another job furnace, but Bob took the time to help me over the phone. I'm pretty handy so I took it on. Through a few texts and phone calls he helped me identify the problem. It turned out to be the controller board. Bob got me the replacement board, I installed it and got my heat up and going again.

Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

Original installation four years ago was perfect. Conducting regular maintenance also without flaw…read more Would definitely recommend.

AC annual service done today. Good, knowledgeable tech. Woodstock always gets things done right for…read moreus.

Had a problem with my furnace and the techs at J and G came to my house diagnosed the issue that…read moresame day. The other HVAC company I called before them said that they were too busy and the other said I needed an entirely new unit. Jose @ J & G diagnosed it with in minutes and it turned out to be a sensor. Saved me literally thousands of dollars and fixed it in less than 1 hour.

From the owner: HVAC has been my passion since 2003. I continue working on and advancing my education to improve my…read morecraft. I am available for residential and commercial projects. I guarantee honesty with all of my work. I will troubleshoot the issue and make sure my clients understand the problem. Solutions are discussed together, options are always available. I look out for your financial benefit and satisfaction. -Jose

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Jake came out to give me an estimate on a new furnace. He was very knowledgeable and friendly. He…read morespent atleast an hour going over what would work best in my home. I had the estimate emailed to me within 24 hours There were two choices to choose from. Good and better. I chose the better,and their prices seemed competitive. On the day of the install, the two young men were friendly and knowledgeable. They had my new furnace installed within 3.5 hours, and completely cleaned up everything, and took the old furnace away. It looked perfect, and you'd have never known I just had a furnace installed. I am completely satisfied and would recommend them for any heating or cooling problem that you have.

Speedy and thorough. Didn't take but a few days from initial request to project completion.read more

Contacted Reliafix since I had a burning smell coming from my dryer. They were able to schedule my…read moreappointment the next day. Nick was very knowledgeable and professional, he was able to diagnose and service the dryer in no time. Very happy with using Reliafix, their pricing was competitive and fair. I wouldn't hesitate to contact them for any issues I have with my other appliances.

If you want (simply put) perfection ,these people are who you want…read more great service and very professional. they explained how everything works and made sure we understood the system. customer service was great great people to work with . Highly recommended !!

I Highly recommend R&R climate control. The replacement parts for my furnace were extremely hard to…read morelocate but the wonderful team at R&R did not give up. They were very professional and I will continue to use them as my HVAC contractor. Very Pleased!!

Jeff showed up the same day as my call to inspect our furnace. He took the time to educate us on…read morehis findings and provided us with repair or replacement options. Jeff was very transparent with the options and scheduling from the beginning. He returned a few days later with a new unit and replaced our failed furnace. His team did a great job protecting our house to bring out the old and bring in the new unit. They did a great job cleaning up. You wouldn't even know they were there with the exception of the house being warm. Jeff stayed to make sure that the new furnace cycled properly before departing. We will be using AGM Heating and Cooling for all future HVAC needs. Thanks Jeff and the AGM Heating and Cooling Team!!!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.