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    Carson Pass RV

    3.8 (46 reviews)

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    This place is a scam. They advertise trailers that they already sold or never even had. I went to look at the model pictured below and was told that it had sold. I asked why it was still on their website and they said because the customer had just taken delivery 1-2 days before I was there. They actually had 2 of the same model and said the other sold and took delivery 1-2 days prior. 3 weeks later and both are still being shown as new arrivals on their webpage. If the price is too goo to be true, it's because they don't have it! A goggle internet search shows the same exact image for the same RV for sale in Alberta.

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    Ask the Community - Carson Pass RV

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    Family RV

    Family RV

    (297 reviews)

    We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

    Their reply is absolutely false. and the comment reply is also not true, I'm not sure what is going…read moreon with this company, but there is a disconnect between the office people and the shop. The office folks continue to try and skew and bend the truth. Side maker lights work was never approved or requested which is documented in email. Damage happened twice on my rig at this shop. Once was covered and fixed, the second damage occurrence, they are denying responsibility. I also paid for all this work far in advance of it being done, in full, which was my mistake, clearly. We are now in small claims court unfortunately due to the company's inability to stand up and do what's right. I think this all started due to the employee we started with Ron who is no longer working there. Originally contacted Family RV to make a 7pin pig tail for our Lance truck camper. That pig tail wasn't done right or something happened to it, intermitent issues with turn signals and brake lights. Decided to take the entire rig in for service to get a new furnace and some electrical work done. New furnace is great, they did work I did not ask for or approve and charged me for it. The rig also was damaged while in their care, exterior was hit and punctured a pretty good hole in the front of the camper. They provided us with a free rental since we had planned to use our RV. That rental's slide out stopped operating at the RV park... They couldn't find the short for the electrical work I asked for... Short story 5800 dollars, a new furnace, repaired damage caused at their shop, the same short, and a new pig tail. We are now in small claims court to get some of the money back for the work that I didn't ask to be done and electrical work that was never identified or fixed. Will definitely not be going back here again.

    Manteca Trailer and Motorhome - Ceiling trim they fixed because it was hanging off

    Manteca Trailer and Motorhome

    (349 reviews)

    Really great experience we love our trailer the walk through was short to the point and very well…read moredone. There were a couple of things that needed to be fixed Karl had the service department take care of them. The experience is always going to a little stressful I mean spending 28k may not be much to some but to us it was and the group was pleasant and they made the experience fun and we were Happy we made our purchase at Manteca Trailer

    This review is for the service department…read more After purchasing the trailer, we had a run around of information on when it was to be delivered to the facility. This is where the frustration began. There was some pretty significant damage to part of the wrap during transport, and that was fine, it was going to be getting fixed... we were told it was ordered and given an approx. date. That date came and apparently it was not ordered, but another part we needed was. To get that taken care of was beyond frustrating. Upon picking it up, another part we needed was not ready, so again we would have to drive down and drop it off. Even after this last drop off, after making the appointment because we were called and told the part was ready, the part is not ready and we have to wait some unknown time for it to "hopefully" show up. Each time we have brought our RV in for maintenance/ to get a repair, we have never been greeted. As well when we went to pick it up. Each time we have stood inside and not one person has asked if we needed help or even said they would be right with us. Most times there were at least 2 people not with someone, and many other staff walking in and out. When dropping it of, most staff sat at their desks starring out as we unhooked- it would have been better worth our time, if we could have been checked in while we unhooked. (We even received a call to do a survey about how service went and we did not have the trailer finished yet, so it is hard to give feedback for that.) We had several more conversations with the service department and a few more survey calls which, because we did not have the service complete, we could not give feed back properly. Upon our last pick up, after all the parts had arrived, we finally had a better encounter. I completely understand that they are busy with so many trailers to check in, work on and check out, but it would be nice to be have a little more support when showing up.

    Carson Pass RV - rv_dealers - Updated June 2026

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