I want to say thank you to Mario who works at Best RV. He took the time to go over everything that…read morehad to do with the camper trailer we purchased at Best RV. He was very professional and friendly. He cared about our concerns and made sure that we were completely satisfied with the product. Also, I would like to thank Monty, the Service Manager for his patience and understanding. He was a great help getting the repairs done to our satisfaction. Mark and Sandra Kaufman

My experience started out amazing, but didn't end that way unfortunately. I walked in with my good…read morefriend and his wife so they could look at down sizing their trailer and also look at getting one myself. We walked in on Memorial Day holiday without an appointment and was greeted by the sales rep Sal. He was great and knowledgeable and got us to the exact type of units we were looking for. Within 30-45 minutes we all fell in love with the same trailer, a 2026 keystone bullet. It had everything and the price seemed fair, almost too good to be true. After picking the trailer out we went back to run numbers and do financing with Manny, he was laid back and understanding and made things as easy as he could. Then came the first issue, my friend wanted to break even and not roll over negative equity into his new trailer and they were way off from accomplishing that. One of the owners came in and tried to negotiate and was rude and argumentative and unwilling to work with us despite having to deals on the table. Unfortunately I still wanted the trailer and decided to proceed with the purchase. After I finalized all the paperwork then the owner came back and wanted to make the deal. Let me mention that my sales person said that if I had the trailer hitch that they would install it as part of the purchase. This is where my biggest issue is. As someone in sales myself you don't make a promise to a customer that you can't or won't live up to. So after coming back a little over a week later to pick up my trailer and do the walk through I met Sako, another super laid back worker that was thorough and understanding. Once I explained what the sales rep said he immediately let me know that I was probably going to be charged and that they never do that for free as part of a sale. He did try everything to see if he could get it installed like I was promised to no success. Now I'm furious cause now I'm getting an extra charge I was not expecting. He went as far to ask the other owner who is not the original one we dealt with and he to was argumentative and unwilling to make a customer happy after they got their sale. I understand his point about liability and being sued which I respect but the unwillingness to bend and work with making your customer was happy over a 20 minute install and instead charging a full hour for labor is absurd. If they are treating paying customers like this imagine how the poor people that work here are getting treated when there's no other punching bags around. Needless to say I will not refer anyone here after today's experience and I do not recommend this business solely on how we've been treated through this process. Cliff notes - beware of poor customer service Manny and Sako were amazing The owners are terrible and don't care about happy customers as long as they make their money

We've been so happy with our services here. It can take some time to get an appointment. They are…read moregood about finding space for existing customers with urgent needs. They seem to have a very strong business. Our service representative has been Sam. She's such a delight to see. Filled with kindness and a real thorough focus on detail. Ashley has filled in when same isn't available and she's also a pleasure to work with Zach and Dustin are the resident experts on all things RV related. Their professionalism is beyond reproach. I'm a fan!

Outstanding service The crew does a great job Very fair in everything they do. Dustin and…read moreAshley and the crew are very honest and care about the client's.

Amazing staff, renting from them is very easy from pick up to return…read more The unit was very clean and ready to go.

Not willing to put our motorhome on consignment. Drop all the way to Lodi after taking to one of…read morethe sales persons several times. Even sent both interior and exterior photos.

They were great. Decent priced and the dripped it off and picked it up for me. Highly reccomend…read morethem.

Purchased a travel trailer from them just in time for summer. It was well worth the long trek to…read moreget it. Eli is amazing and worked with us the entire way through. Kept us informed even on his days off. He installed the camera system and found a weight distribution that could work for our specific situation.

Really great experience we love our trailer the walk through was short to the point and very well…read moredone. There were a couple of things that needed to be fixed Karl had the service department take care of them. The experience is always going to a little stressful I mean spending 28k may not be much to some but to us it was and the group was pleasant and they made the experience fun and we were Happy we made our purchase at Manteca Trailer

This review is for the service department…read more After purchasing the trailer, we had a run around of information on when it was to be delivered to the facility. This is where the frustration began. There was some pretty significant damage to part of the wrap during transport, and that was fine, it was going to be getting fixed... we were told it was ordered and given an approx. date. That date came and apparently it was not ordered, but another part we needed was. To get that taken care of was beyond frustrating. Upon picking it up, another part we needed was not ready, so again we would have to drive down and drop it off. Even after this last drop off, after making the appointment because we were called and told the part was ready, the part is not ready and we have to wait some unknown time for it to "hopefully" show up. Each time we have brought our RV in for maintenance/ to get a repair, we have never been greeted. As well when we went to pick it up. Each time we have stood inside and not one person has asked if we needed help or even said they would be right with us. Most times there were at least 2 people not with someone, and many other staff walking in and out. When dropping it of, most staff sat at their desks starring out as we unhooked- it would have been better worth our time, if we could have been checked in while we unhooked. (We even received a call to do a survey about how service went and we did not have the trailer finished yet, so it is hard to give feedback for that.) We had several more conversations with the service department and a few more survey calls which, because we did not have the service complete, we could not give feed back properly. Upon our last pick up, after all the parts had arrived, we finally had a better encounter. I completely understand that they are busy with so many trailers to check in, work on and check out, but it would be nice to be have a little more support when showing up.

Good people , easy access in Linden CA. Excellent service! They diagnosed the problem and fixed…read morequickly.

Have rented a RV from them for a while and always top notch service!…read moreRVs are always clean and kept up well.