Took my fat-tire bike into Carson Schwinn Cyclery because it needed some serious TLC, and they absolutely delivered. They tuned it up, then called me to walk through a few issues they found in my front wheel and explained everything clearly so I knew exactly what was going on. Super informative, no pressure, and really fair pricing. You can tell these are good people who care about what they do. My bike feels great again. Highly recommend if you need honest, quality bike service. read more

They would take apart your bike, they would add more broken parts and at the end of my shitty experience they still refuse and deny to release the bike. They would ripped off their customers and they would only print out big and clear the $85 of labor while charging $200 for parts they didn't even install in my bike and deceive customers by saying we replaced it just now. This place is a ripoff and they don't let the customers know of their real totals and they put the numbers very tiny and almost impossible to distinguish them. So please the service is uglier I had to call on Saturday evening before they closed like 6+ times. read more

Carson Schwinn Cyclery - Who can see the 30 ea in tiny little letters?? - Bikes Near Me - Carson, California

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I had a very upsetting and unprofessional experience with this bike shop involving payment, pricing transparency, and the release of my bike. Earlier in the day, I called multiple times asking if I could pay over the phone once the bike was ready. I was repeatedly told no. The bigger issue happened after payment was made. My bike had already been paid for, and I had clearly authorized my friend to pick it up for me. My friend also provided his information. Even then, Katie created an issue and said the third-party payer needed to authorize the release of the bike. That made no sense to me because the third party paid the repair bill as a favor, but that person is not the owner of the bike. I am the owner. It felt like my bike was being withheld even though payment had already been received and I had already authorized my friend to pick it up. If it had not been released that day, I would have been without it for Sunday and Monday. I also had concerns about the receipt and pricing. The receipt was handwritten in pencil, and the charges were not clearly itemized in a way that made the parts and labor easy to understand. I was told one amount for part of the repair, but the final charges were much higher than I expected. Customers should be given clear pricing before pickup, especially when repairs involve multiple parts or fees. Paying for someone's repair does not make that person the owner of the property. read more

Sometimes, my bike gets left in the garage for too long, so when that happens, I bring it in for a tuneup and air up to this shop. I've been coming here for years, and I ALWAYS get excellent service. My bike is one of the last gifts I received from my dad before he passed, so I don't trust just anyone with my bike. This shop goes above and beyond. During today's service, my bike's gears were fixed properly, so now I'll have a smoother ride. The owners also took the time to show me bike lights and even placed the lights on my bike for me after changing the batteries on the dead light. I decided to buy a rechargeable light for future convenience and added safety. I was shown several options and picked an affordable set (front and rear lights). At the end, one of the owners even helped me get the bike back into my car. I'll come here for my next bike purchase, for sure! They have some affordable e-bikes I had my eyes on. I'm very happy with the service and hope this shop remains in Carson for many more years to come! read more

Great selection! Quality service and very fair prices = happy customers whenever I need service or when it's time for that new E-Bike I'm there! read more

Came back after many years to get some bike tires serviced. They're still as friendly and helpful as I remember. Pricing is very reasonable and the work was done very quickly! I recommend them for your bicycle needs. read more

I've been coming here since I was probably 7 years old and I'm already 43. Steve and Katie, which are the owners are wonderful people very helpful. The prices are good and have a huge selection of name brand bicycles. If you need any kind of maintenance on your bike, Steve's the man to assist you in any type of repair work. read more

Awesome service. The couple/owners were the best help ever. They were true to their word on completing the service and their knowledge and great conversation was a plus. Thank you for the help and my bike rides beautifully. read more

Carson Schwinn Cyclery - New seat. - Bikes Near Me - Carson, California

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Wrost experience that I have ever had. I visited this establishment in September found the bike that I want put it on layaway and was told prior to picking up the bike to call and they would order my selection from the manufacturer/distributor. Made a second payment on the bike with no problems. Then I received a phone call telling me that the bike I ordered was not available in the size that I needed that I should stop by and see the other style that it comes in. I went in today to get a refund because I now have merchandise on layaway that never existed. When I walk in and explain why I'm there I was that they ordered the other bike for me and began opening the box to show it to me. When I say no that's not what I want just refund my money. I get cornered by some big guy that comes from behind the counter to my left and another guy to my right with the lady in front of me. Now we're in a yelling match with them telling that there are no refunds. I'm trying explain to both guys as I'm turning left and right cornered in the store. I'm steady trying to explain that I was not told by the lady when I ordered the bike that the transaction was final when I ordered the bike. But that should not matter they sold me something that did not exist. The big guy wanted to explain that it did not matter that when I put it In Layaway I bought it. As it started to get crazy the lady yells for them to stop they were not there when this transaction took place and that she would refund me. At this point im afraid and just want out i tell her to keep the almost $400.00 for bike that i will just take it to court. She then insist on giving me a refund so i wait nervously thinking have they called the police on me for standing on right. While waiting for the refund the older guy comes in front of me and pointed at sign hiden at the top and says "that sign didn't just get there" I tell him again Sir keep the money just give me my receipt so I can leave. While I'm waiting the lady is constantly apologizing for not knowing how to issue me a refund as I am just standing there nervous trying not to think about what could happen next as I'm making sure that I am not next to the counter and that both my hands are visible. I have not felt like this in 50 years. Worst experience that I have ever had in Carson I literally was afraid how this was going to end and all I wanted was my money back for a product that was sold to me that never existed. See the picture..find the No Refund sign.. smh. This place is dangerous. read more

Best place in the area to have your bikes tuned, serviced and or repaired. Everyone is really nice and helpful. Quick turn around for servicing. Highly recommend read more

Carson schwinn is one of the greatest experiences I've had in service and business. Wonderful people who really care about their customers and how they treat people. Highly would recommend just to come and check the shop out itself. Once again thank you for the honest and great service. read more

My family and I have been coming here for years. Best place for tune ups and repairs. My dad has been bringing his road bike for over 20 years and they have kept it riding amazingly! The staff is very knowledgeable and provide excellent service. I have been to many bike stores and none provide this level of service. read more

Carson Schwinn Cyclery - Bikes Near Me - Carson, California

I got a hardtail mountain bike fixed. He was honest and got bike in riding condition. I was relief to not spend too much money. I would definitely come back in the future, read more

Are you looking for a great Bike Shop or do you know somebody who is? I love going to Carson Schwinn Cyclery for all of my bicycle needs. Mr. Steve and Mrs. Katie are the Best! Mr. Steve is a great bicycle mechanic and Mrs. K is so nice. I love the vibe when I walk in. It still has that old school feeling from back in the day when I was a kid. Carson Schwinn Cyclery always has great deals on great bikes. I bought my special edition SE Bikes x Dog Town Skate "Big Ripper" collaboration and my SE Bikes "OM FLYER" for amazing prices. I also bought 2 beach cruisers for me and my Wife. The bikes literally changed my life in a major way! Thank you Mrs. Katie and Mr. Steve for the excellent customer service and thank you for treating me like family since the first day I ever stepped in to the shop. I really appreciate y'all and what y'all bring to our Bike Community. - Lars Young read more

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I came in here recently and gave a specific size of a seat post I was looking for. The person I spoke to told me that size isn't made. She also told me that "There are hundreds of different seat posts" and that she would need me to bring it in. The size is correct and when I visited another bike shop they knew exactly what they were talking about. They even gave me plenty of attention and suggestions on my bike project. I like to support small shops whenever possible. I was hoping I found a good one in Carson Schwinn. I did not. read more

Love this place. The owner is always super nice amd super helpful. Highly recommend this place for any bicycle needs.

After reading the review left by the owner to a customer talking about their priority is to new bike buyers not hobby bike enthusiasts is a red flag that your customer service skills are significantly lacking.... shouldn't matter if a customer is spending $5 or $5000 quality customer service will turn a $5 customer into a $50000 customer. Your business ethic and attitude is all wrong. You will never have my business with that kind of attitude. Shameful. read more

DONT DO BUSINESS with this place , First time checking out Carson Schwinn , and the blonde hair lady at the front desk has the worse customer service, she's very rude like if she's angry at the world !! read more

I called on Saturday 3/27/21 about inquiring a tune up and possible new tires on a used bike I got for free from a family member. They were open but closing soon, I'm 10 minutes away and Steve reassured me they would be there and I can bring my bike down. Kathy or Katie welcomed me and explained the tune up and process, she informed me that my bike was a cruiser bike and I needed a cruiser seat because the one I had was a touring seat. She quoted me 2 1/2 to 3 weeks for my bike to be ready. That's fine considering other places I had reached out to told me 2 or 3 months! Due to COVID everyone is buying or fixing their bikes so bike stores are busy. So I dropped it off Saturday and on Tuesday I got a call that it was ready! Steve told me I could pick it up the next day, they put air in my tires and if the air was still holding I didn't need new ones since they were still good. I picked it up Wednesday 3/31/21 and it was ready! The new seat, the tires, brakes and gears, chain out back on was all done. It rides perfect, no issues or problems. The seat is comfy also. Great service, great prices, great people! I will definitely recommend people to come here for either a new bike or to fix their old one. They have a nice selection of new bikes, used bikes and accessories. All together my prices was a little over $100, for a tune up and a new seat. Can't beat that! And the facts that they were done with my bike in just a couple of days instead of 2 1/2 weeks was even better. read more

Carson Schwinn Cyclery - My bike ready to go home after a tune up. - Bikes Near Me - Carson, California

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This bicycle shop represents what Family businesses should be. I walked in while my car was being detailed next door and simply asked her (didnt get her name) if they have a certain seat pole size converter for my new seat i have bought off amazon. She kindly asked me to bring it in and take a look. As i brought it to her she knew exactly what the problem was. I had the new seat with its manufacturer size bracket (smaller pole) and my bicycles size was much larger. She started taking the brackets off and piecing them little to little. It wasn't then and there that i have realized that not only are the seats interchangeable, the brackets are too!! My old seat pole stayed and the old bracket fit perfectly with my new seat! Her knowledge is priceless and her kind patience is unmatched. I am glad i walked in there today to explore and walked out knowing i will be here for my any need for my bicycles! I highly recommend this bicycle repair shop/ store for your every need! Thank you! read more

Went in to get my tire replaced, was quested two weeks and received bike back in a day!

Amazing business in the community. Super nice! Very knowledgeable. Great selection and amazing service.

Steve is a good guy he repairs Bikes and Sales, bikes restore also very knowledgeable on mopeds but maybe a good source for older bikes parts and Mopeds how to"s were to get parts. He been in the Business for a long time and his wife Katie are good people. read more

I was looking for a bike for my son as covid has suddenly resulted in time for family bike rides and am glad I happened to call Carson Schwinn Cyclery. Katie was very friendly and helpful. Since we cant just pop into shops these days, over the phone she was able to have me get his size and she recommended several bikes they had in stock for him. She even sent me photos of them. Thank you very much for your flexibility in being able to help us find the perfect bike for my son! I recommend you call even during our shelter in place and see how Katie can help you! read more

I have purchased every bike and trailer I have had for the last fifteen years from this place! From my mountain bike, my wife's bikes, to the trailer that has been used to to tote around both of children, and to the bikes they both ride now. Great service. Friendly family owned business! read more

Both me and my family have been going to Carson Schwinn for decades, I have 2 bike shops in my city and have never been , I will drive the extra miles for friendly and reliable service. Both Steve and Katie have been in this industry as many years as I have been alive (well almost). I now take my kids to this very bike shop. You can Count on truthful dependable service and that is hard to come by these days. read more

There's a grumpy person there that looks like he's miserable all the time. But the lady I assume is the owner is very polite and will help you in every way. Though it's super close from where I live I decided to go elsewhere. read more

I just want to say this is the best lil'shop and they have excellent customer service. Husband and Wife team and they are great! If you need little extra attention and an extra minute for your special needs this is the place. You just don't find places like this to often , Back East maybe. They are really in to your needs , bike-ringer , bike-lock,special order bike. It's not just Schwinn's either. I'm proud to say this is my local bike shop.. sincerely Thank You ! Teresa and Dean (happy customers) to viewers for the record it shows i'm from San Francisco . Not ! Carson Ca. local and I'm a real customer read more

I'm writing in response to Jeff W I was in the shop yesterday when this incident happened Jeff is wrong he's the one who went off raising his voice over a flat tire not once did she raise or disrespect him he took his bike yelling as he walked like an 8 year old he kept on yelling as he was outside the shop and yes she did call the police only because he kept on going like he was waiting for a reaction his girlfriend kept telling him to calm down sad this happened he forgot to mention the calls he made to shop after he left leaving threatening messages ! i've never had a bad experience at the shop i've been going to the shop since the 80's for parts read more

Always amazing. Going there before I was driving about 15 yrs old now 46 , for everything I need for my schwinns . And still going , the best place to go very knowledgeable people. read more

Had the seatpost and hardware i needed, friendly people, even rounded down my total so i didn't have to break a dollar !

Very cool bike shop. They have a variety of good looking bikes. I went in to have my tire fixed and they did it right then and there. I had been previously to have another bike repaired and they did a great job. Very nice people and good customer service skills. Would definitely recommend and will definitely return again. They had a bike I have my eyes on. :) read more

I called to see if they could help me out with my jogging stroller that has bike wheels on it. They were very polite over the phone & gave me the cost of repair upfront, which I really appreciated. I had called another bike shop prior to this, and was not treated well or given an estimate so I was too scared to even call back or come in to that one. Glad I ended up coming in here, because they were very helpful and explained the issue with my wheels. I was not influenced to buy any products, and explained to that my jogger just has a tendency to lose air every couple of weeks. Most people I read reviews on my item had to keep buying new inner tubes, so I'm glad I did not have to deal with wasting money on that, or a new stroller. I didn't end up having to pay for anything but overall my experience was great. They had some special kind of tool that was better for putting air in my tires and they felt great when I picked up my stroller. They weren't even that good when I first bought the item. They totally took the anxiety out of dealing with a situation that I know nothing about, and my jogger is definitely a necessity so I can't thank them enough for their help. I would come back here. The lady and gentleman working the shop are great. Also they were very courteous and helped open the door for me. read more

Wow. I cannot believe what I'm about to write.because I HARDLY ever write bad reviews. Here goes.. So cicLAvia is coming up, I wanna fix my bike, right? I log into my trusty yelp app, search "bicycle repair"'. This place is down the street from my.house and it had only one "$" so I thought to myself, this is the place I'm going. I call them first just to make sure they fix bikes and not only sell them. Here's how the convo went: Me: Good morning. I was wondering if u guys fix bikes there. Kate (or at least that what she said): um...yeah... *sarcasm* Me: oh ok, I was just asking because I wanted to Kno if you guys fix or just sell them, that's y Kate: Umm.. have you ever been to a place where they only sell bikes and just fix them? *rude tone* Ok dude, seriously I thought to myself, is this humour? Because if it is, then it's fine. But then I thought to myself again.. no, you absolutely do not joke like that to a customer ESPECIALLY if you don't know them. Besides, I do not think she was joking at all. She just wasn't raised right and doesn't know how to behave. Anyways, I asked her for her name and told her, "okay, see you soon". I get to the store, tell my trusty Jack Russell Terrier to stay put in the car. I walk in and this nonsensical woman is with another customer so I can't ask her "what the **** is wrong with her?" I see a man behind the counter. He hasn't faulted me in any way so I greet him, "hello how are you sir". (No seriously, that's how I greeted him") He said hi back. I told him I needed new brakes and that my bikes needed air. He said they wouldn't be able to fix them for a couple weeks. I totally understand that. Things get busy. Do I asked him if I could please use his air to pump air into my fixie. You Kno what this liar told me?? "I could give you a pump to use but you'll need to BUY an adapter to punk it into your mind of tire. Ok, Audience.. I Kno what you're thinking. "Its true, its didn't kind of pumps. Maybe he doesnt have the pump for fixies". Well thats an.invalid statement. U Kno how I know??? Because its a freakin.BIKE SHOP!!!!! Fixies are soooo freakin popular. Of COURSE you have a pump for fixies. Every bike.shop does otherwise, you're askin to go out of business. You really do not have to lie man. Stop tryin to make me buy stuff l. Idk if they just had a really bad day but dude, dont take it out on me man. Both of u guys in that store need a class to teach u how to act in public. #NoClass. Any ways, yelp. Thanks. I'm done venting. read more

I come here from time to time and never disappointed. The owners are so nice. Prices are reasonable and love supporting local business. Been to the corporate bike stores and their customer service is lame, price are high, wait time long, and service time even longer. If your a relative local come to Carson cyclery. Owners very personable and take their time to help customers. I tend to do the simple stuff on my own but, whenever I need a pro with special tools or diagnosis this place always is clutch. read more

I have mixed feelings towards this place. The guy does good work, but there is a lot of down time in between. It took 9 days to get my bike back for a tune up and a rear shifter to be changed, then I had to return to get the wheel trued again so that was another 4 days lost. He told me he was going to do one thing, and ended up not because he said it was too time consuming. He's the sole mechanic in the shop so I can kind of understand. The shop is filled with just as many used bikes as there are new, and there isnt the biggest selection of bikes. They do carry most of the common items you'll need like lights, tires and tubes. The lady usually there is very kind and gave great customer service. Fairly priced... tune up was $35 plus $35 for the shifter. Parking can get kind of tight depending on what time you go. Overall a decent shop, I just wished it was done when promised. read more

True Mom and Pop business run by a family that are good people. They may not have the largest bike shop around, nor the most bikes in stock, but they can get you what you want, have very fair prices and totally honest with with. Went back in after not being in the area for around 20 years and was shocked to hear it was the same owner since 1978. Was in the market for a new bike that was out of stock everywhere and they had one in stock, at retail price when everyone else is price gouging due to the shortage of bikes due to Covid. Although it's a bit of a drive, I will definitely will be coming back. read more

I went in for a few things. The gentleman was pleasant and helpful. I seen a bike he had and asked about it. He said he had a few others for sale. I told him i would probably be back for it. I returned for a few more things with my boyfriend and the Lady helped us this time. She helped, but we felt rushed. I went back to inquire about one of the bikes i was told were for Sale, and it was totally beat up. He lowered the price, but still needed new tires and other things. Plus after looking at the bike it looked a lil too small for my daughter. He asked me to bring her in so we would see one of the others. I did, and was told he didn't have the time to pull the bike out. and to come back friday and call. I called today, in advance like I was asked. The lady got in the phone Rude as possible telling me they have other more important things to do than to pull the bike out and for him to see it. And that i would have to wait for another week. I honestly didn't understand what the problem was, all that are in front are tires, and there are 3 people there. I just wanted to come in, pay and take the bike with me. She then says, its not for sale. In other words, Too Bad, can't help you. What kind of customer service is that? If you don't want people coming in inquiring on bicycles, maybe you shouldn't own a bike sh In response to your reply. 1. Am I not a customer? I didn't know there was difference wether it be a new bike or an old one.. 2. Yes you did pull a bike out, and it took all of two minutes. I did turn it down, not because of the work it needed, but because it looked too small for my daughter. There was no point in me buying the bike, if it wasn't going to work for her. 3. Two weeks+, I would say thats pretty patient enough, especially, if you were able to dig a bike out two weeks earlier, in the same place as the last bike. 4. The bike is not a "Hobby Bike" its for my daughter to ride daily. I don't appreciate that you would treat me any different than the person buying a "New" bike. So YES for that I am leaving a BAD review. Plus it must have struck a cord somehow, if you had to justify your actions. Regardless of the Price, Condition, etc. It didn't give you reason to talk to me the way that you did. read more

First, this review should be dated 2011. I've been a neighbor for 11yrs and went in to checkout a bike for youngest going to college. I did not receive a warm welcome, meaning, asking can I help you ? Can I show u something? WTH are you doing here? Something!!! I don't know cycling lingo so a little customer service would have help. A friend found a bike in manhattan beach and the bike going strong on the east coast. read more

I came in to look for some parts for my bike and the lady who was there was not helpful at all! We asked some questions about the parts for our bike and she was very rude and didn't provide great customer service to us. I am forsure not coming back. read more