The Snohomish branch of Caliber Collision provided me with the best customer service experience I…read morehave ever received throughout my life. I just turned 70 yrs. old two days ago. My Caliber Collision experience started with Dawn, the Office Manager. Besides being courteous and respectful, she was friendly and engaging, and made sure all my questions were answered. I then dealt with Jeremy, the person who provided me with an estimation of the repairs my car would need. The thoroughness of Jeremy's explanations telling and showing me why specific repairs were needed was greatly appreciated. In fact, Jeremy is the reason why I chose Caliber Collision to repair my car. Throughout the repair process, Jeremy sent me daily updates to let me know what progress was made that day!! Jeremy also went over the completed repairs when I picked up my car. And last, manager of this branch not only gave me a courtesy ride back home after I dropped my car off at Caliber Collision, but he came and picked me up at home to take me to his shop so I could pick up my car. So, overall, my Caliber Collision experience was definitely a 5-STAR experience. I HIGHLY RECOMMEND the Snohomish branch of Caliber Collision.

So I take back my 4 star review because a week after getting my car back someone was nice enough to…read morestop me at a gas station saying my tire was looking like it was about to fall off. And I remember them saying they fixed everything and did a 4 point inspection. Well obviously that wasn't done. So now that my tire is baled and they have taken there time getting back to me. Also saying "it slipped my mind" WOW what kind of service that is. I'm sure there not going to pay for two new back tires. So now what?! Great right?!

After comparing estimates from multiple shops, H&A Autobody provided the most competitive quote,…read moreexceptional service, and attention to detail. The team at H&A is courteous, communicative, and efficient. Here are the complete repair estimates I received from three local autobody shops, including tax: * H&A Autobody LLC: $5,085.56 * Special Interest Autobody: $5,894.21 * Caliber Collision: $6,595.23 OEM parts were the largest cost driver since the liftgate on the 2025 KIA Carnival required full replacement due to internal structural damage. Before choosing a repair facility, I contacted the local KIA dealership to ask about obtaining OEM parts for my 2025 KIA Carnival with the goal to reduce costs for the repair. There are many websites online that claim to offer lower prices for large replacement OEM parts, but these prices rarely hold up once you reach the shipping step. Freight delivery for items such as bumpers or liftgates often adds significant cost, which brings the total right back to what a reputable shop would pay through official suppliers. During my conversation with the dealership, they spoke favorably about the way H&A Autobody handles parts deliveries, noting that the owner personally inspects the quality of the parts before the supplier's driver leaves. While they were not making a recommendation, their positive comments about H&A's attention to detail gave me additional confidence in choosing them for the repair. Parts pricing, excluding paint materials such as paint, came in as follows: * H&A Autobody LLC: $2,547.24 * Special Interest Autobody: $2,675.68 * Caliber Collision: $2,808.37 The estimator working at the front desk was professional, clear, and helpful throughout the process. I also met the owner, who has an engineering background and previously worked in aviation maintenance before following his passion for automotive work. This background lends itself to meticulous attention to detail which is reflected in the shop's workmanship and processes. There were no surprise charges, no attempts to add repair work. The only additional cost was for the single use clips required to properly reinstall the panels. Even then, the team expedited delivery, and the estimator personally picked up the parts from the local KIA dealer to ensure the repair was completed on the promised timeline. The remaining price differences came primarily from hourly labor costs at $75/hour at H&A, $78/hour at Caliber Collision, and $85/hour at Special Interest Autobody, as well as additional miscellaneous charges at the other shops. These charges included pre and post repair scans, certain disposal fees, and test drives. H&A performs all of these steps but does not charge extra for them passing the savings onto the customer. While I hope I do not need collision repair again, I would not hesitate to return, and I will be recommending them to anyone seeking fair pricing and high-quality workmanship.

Fantastic work. Clear communication. Made the hood look brand new. Definitely will come back if…read moreneeded

My Toyora Rav 4 was was hit from behind while I was stopped at a red light. The back hatch was a…read moremess. B & H Body Repair did the work. From getting the estimate to the return if my SUV, everything was professional and friendly. Their estimate matched the final costs pretty closely. They also gave much needed advice on how to work with the insurance company. My Rav4 has a complex paint job that requires special paint treatment, and the repair looks great.

B & H repaired my son's car. They were great. This is the kind of independent business we should…read morecherish. These people are the real deal. Totally professional. They love what they do. They were a pleasure to work with. Their craftsmanship is second to none. Totally recommend!

Garth came to my house and took on a very tricky door ding. He brought it back to near perfect…read morecondition without the need for paint. He also did two other dings while he was there. I wouldn't hesitate to call on Garth again if I have a need. The man is a magician!

Dunno, he always wasted my time and I talked with him on the phone and he requested photos and then…read moreturned down the project. Silly and annoying Beurgious only taking on Tesla cars and no other clients. He called me and requested more information after declining the work. His statement "never been his customer" is true because he refused the work. Although if fits his description of paintless dent repair. Small crease caused by shopping cart or door ding no paint needed.

Never have I encountered a professional so dedicated and thorough. Quinn arrived on time in the…read moremorning and worked tirelessly until every nook and cranny inside was spotless, and the exterior was shining. The car looks brand spanking new! The inside is absolutely pristine. On the outside, a bunch of surface scratches were removed via paint correction before a ceramic coating was applied. It looks really great. I will no doubt use Illustrious Shine for our other car + all future details. Thanks Quinn!

Whoa!! Quinns attention to detail,went above and beyond...my car looks like the day i bought it…read more Inside had that new car,look and smell. Perfectionism was almost overkill.Mobile detailing is such a convenience. Ive used many detailing services,and this is exactly what i was looking for. This is definitely my go-to guy,for family and friends. Beautifully done quinn!!! Your work ethic is such an admirable trait!!

Rental car was hit in a parking structure and Olympic Auto body saved me alot of drama. Service…read morewas fast and efficient

They suggested an economical but quality approach that saved me thousands of dollars. And they went…read morethe extra mile in fixing a spot that needed even more attention. I enthusiastically recommend them.

Narrow Way repaired my suspension and completed body work on my 2010…read more Range Rover Sport. They were a pleasure to work with you. Professional, timely, high quality and well-priced. Plus, they are just good people. They have my highest personal and professional recommendation

So amazing they went above and beyond. I had out of state insurance and they made it an easy…read moreprocess. Delivery was fast and the time they quoted. I am so happy I chose them! Definitely would recommend for others.

Wonderful experience! No complaints. Quick service, kind customer service, great and well priced…read morework.

I've gone to Evergreen Autoworks for my niche Ford Thunderbird three times now, most recently, for…read moremy 30k milestone service as written in the service manual. Each time, they have provided not only great customer service (Nick, you rock!) but have always looked over any of my worries to ensure I can drive my 20 year old vehicle regularly with confidence. They don't aim to upsell you, they aim to investigate any concerns you may have, and are honest with you when everything is in good, working condition -- even sending 3-month follow up texts to make sure everything is still going smoothly. Pricing was very reasonable for my 30k milestone service, and I will be coming back again and again.

Great availability, communication, and service. Highly recommend based on my experience.read more

Big Thank you and Shout Out to Trevs Towing & Transport of Lynnnwood . Hardy is excellent and…read moreprofessional, such a nice person and very very careful. We appreciate you nice people at Trevs