David was extremely knowledgeable, professional, and capable during the sales process. His follow up and responsiveness was enviable. The delivery of my golf cart today was exceptional - efficient and effective. I highly recommend Cart Mart. read more

We had a wonderful experience working with David Matte at Cart Mart in La Quinta. We did not know what to expect purchasing a golf cart and recently moving to the area. David made it very easy and walked us through the process. We got our golf cart delivered last Friday and are very thankful. If I know of anyone looking to purchase a golf cart, I will recommend David Matte. read more

Bill was amazing throughout the process, I walked in as a window shopper, I showed no interest in the new ones and was clear they were way out of my budget but Bill didnt give up on me, he showed me some good used ones and explained the value of going thru them as opposed to private seller. He made me and my wife feel comfortable while answering 100 questions. we ended up making the purchase through wire as we were out of town when we had made the decision to purchase. The accounting dept(maggy? Uggh..i wish i knew her name ) she was so nice and patient as wiring can be sketch sending money into the clouds but she let me know right away that it went thru. The cart was delivered safe and sound to us in perfect condition and when I had a service question I spoke to a Mark Rivas and he answered all my questions promptly and correctly. Sometimes its one person that makes the business look good we felt like we had a team of all stars all working for the best experience foe the customer. Imagine that.. I felt those times were gone but I was reminded with these folks its still alive! read more

Great experience at La Quinta Cart Mart! Matt Beavers was super helpful. He carefully explained all the features and accessories of the carts. No pressure. Just helpful advice. He made it easy to pick the perfect cart for us. He kept us up to date on the build and was very responsive throughout the process. Delivery was flawless, and we're ready to hit the course. We could not be happier! :-) read more

The worst service ever !!! impossible to get anyone to call back for days, never returning for any sales or service.

I purchased two club cars from Cart Mart in La Quinta. One is a four seater, onward edition and one is a two seater with Navitas. I am extremely pleased with both of my purchases from Cart Mart. Their customer service and their ability to listen to my requests and then to make them all happen was truly outstanding. They looked after all my custom requests in a timely, professional manner. My two carts run amazing and look sharp! I cannot say enough good things about their service managers, William and Juan and their on site techs who looked after all my carts needs with a smile. Mitch Adler read more

Service delayed in returning my call and setting up appt so that the warranty lapsed. Then quoted me $1000 for the repair. They pay lip service to customer service. Avoid. read more

Went to buy a golf cart today- absolutely love this place! I went to Caddyshack first complete joke, no inventory, and no education on options. Within 10 minutes of being a Cart Mart we knew everything we needed to know and picked out the exact model we wanted. The gentleman that runs it is not pushy at all. Super nice super informative and honest gosh it was such a nice experience cannot recommend more highly. read more

I went into the store to look for a golf cart and the sales associate did not acknowledge me or my family in the store as he was helping another couple. When browsing independently I stepped in his dog's poop in the store. Upon further examination it was in other parts of the store. When brought to his attention the owner apologized but kept talking with the other couple and did not address the contamination of the sales floor immediately. I would not shop there again. Response to Brian: Hi Brian, is there a way I can contact you outside of this public forum? Thank you. Please let me know. read more

I just realized that I had not updated my prior review on 7/27/2023 - "Review is pending future meeting with Mr. Justin Gassmann". My apologizes, needless to state with the assistance of Justin and Mario I was able to purchase a great golf cart (see pictures). I looked at many, many other golf cart manufactures and sellers, always returning back to Club Car and Cart Mart. This golf cart is one of the best quality-built carts in today's market! I made the right purchase on buying a Club Car! Something even more important than just the purchase of a golf cart, I needed to find a seller who represents the highest standards of professionalism in this market. Someone who sets the bar so extremely high that they set themselves apart. I can truly state, you need look no further, it is Cart Mart. From the quality of the products represented, the professional customer service, and highly knowledgeable service department you cannot go wrong with your purchase! I wholeheartedly rate them a 10+ on a scale of 10. read more

Cart Mart - La Quinta - Club Car Purchased - Golf Cart Dealers Near Me - La Quinta, California

We really liked the salesman Bill. They took a deposit in Nov 2021 for a golf cart and warned us it could be every bit of 3 months maybe 4 to receive it. We finally canceled our special order $21,000.+ golf cart when they, at last update, told us maybe... maybe end of June 2022. ( 8 months??) The best part? No refund on the deposit. What? Yeah, no way we would refer anyone to this business. It stopped being fun! read more

We ordered a golf cart in November 2021 on the written condition that it be delivered in January 2022. It wasn't. After delays to February and then March, with no firm delivery date committed to, we decided to make other arrangements. (As seasonal residents, we couldn't take delivery past the end of March in any event.) Cart Mart refused to refund our deposit, even though they weren't able to complete the contract. After some unpleasant email exchanges, I finally got them to give us a credit in their service department instead (which they put an expiry date on, even though it was our money). To use up the credit, we got two services done on the used golf cart that we purchased privately. The first was fine, but on the second, I was charged for two items I hadn't agreed to (a "surcharge" and "shop supplies"), and my credit card was charged without my authorization before I even received a bill. The unauthorized amount was small (about $25), so it's not worth pursuing, but it was annoying. Overall, my communication with this company has been frustrating and stressful. read more

Average, nothing special dealership. Poor customer service. We purchased a new cart and they forgot to drill the hole in the ice chest. The delivery guy said "no problem, we'll send a tech out to drill the hole for you". How no idea how difficult it would be or I would have not accepted delivery. Contacted salesperson, Mark to get the service guy out and over a month later it's still not done. We had an appointment set up and the tech never came by- no apology when contacted salesman. Tried to schedule again but not possible before I leave town for the summer so will have to schedule another appointment when I'm back and just hope they show up. Super simple, quick fix that is taking too much time and effort. read more

Pretty horrible gouging during the pandemic. The cart they sold me with graphite interior is just stuff that sits across the normal dash. That would be fine but they are help by one screw and are so cheap and flimsy I can't believe it The cart arrived a month late. No sand canisters. No ice chest. Still waiting months later. Will never ever buy another cart from them read more

So happy to have Cart Mart close by in La Quinta. Just ordered our new cart from Robb Mihelic and the whole process was easy, efficient and clear. Helped figure out exactly what we wanted for options. We have a 3 year old Club Cart from Cart Mart and their follow-up warranty service has been quick and effective and we're looking forward to receiving our second cart. Definitely worth a visit if you are looking for a cart. read more

Bill Lewis did a great job helping my wife and me purchase a Clubcar Onward with unique touches that will make it our own. Bill's a professional sales person who understands that important role in beginning a relationship between the company and the customer. We ordered the cart for fall delivery. I have no qualms or concerns about delivery as promised, Bill will see that all is exactly as ordered I'm sure. I'm very happy I chose Cart Mart La Quinta and Clubcar. read more

Purchased new club car from Rob Very helpful and informative We look forward to enjoying lots or golf and good times in the cart read more

Robb is the absolute best! I am a member of a golf Club here in Las Vegas and Robb offered not only a great product, but also the highest level of communication and service possible! My 2021 Club Cart Onward Cart is perfect! Thank you ClubMart & Robb! You have a customer for life in me ... read more

I've purchased two Club Car Onwards from this location. Chanel Barter assisted me with both purchases and she was great. Very knowledgeable and helpful on every point. I'm glad to be a repeat customer and I look forward to the next one! Thanks so much Cart Mart. read more

Purchased a Club Car through Rob. He was very informative and helpful. Overall a great experience.

My initial experience wasn't that good, but once salesman Robb from La Quinta took over things improved and I'm very happy. The virus issues did cause some delays in my accessory purchases, but all in all I'm completely satisfied. If anyone is looking for a new cart ask for Robb. Thanks to Robb and Brian. read more