I don't have to wait. Or say much and attendant can call. If need to know exists. No drama…read more Americans. We are

My mom got help pretty immediately and that was good. But the caregivers were absolutely awful. I…read morehave a ring camera so I could see what was going on. My mom was struggling physically/mentally and would just moan. One caregiver told her to be quiet multiple times. Another one refused to help because she had asked for too much help. One was busy on her phone and didn't bother to put my mom to bed so my mom fell asleep on her recliner. I tried to talk to the person assigned to me for staffing and she didn't answer texts/calls. I cancelled with her because the people that they were sending were so bad, that it was better to have no one. I got no answer till after the weekend and I was told that I needed to give more notice. I explained that I tried to give notice, but that person wasn't answering their phone. They sent one last person out that they claimed was their best and no one had every complained. After that person got my mom to sleep, she turned tv to the station she wanted (in room next to my mom) and then started calling friends on the phone and talking loudly over the tv. Find your own caregivers. Staffing agencies send people that couldn't get jobs on their own.

As I write this review today (Oct 2012), I am shaking with anger and overcome by frustration-tears…read moredue to the sudden action of Girling Health Care Services. My parents, patients of Girling for a five month time period, relied on the daily loving care of their nursing staff and therapists, for my Dad, a bed-bound patient who switched from years of Mom's solo-care, to a home healthcare service. Two days ago, due to an infection, Dad was admitted to the hospital for a pik line to assist in the antibiotics-drip treatment. We were set to leave hospital today and continue the antibiotic treatment at home; and discovered through our hospital release-manager that Girling, unbeknownst to us and without any prior conversation with our Girling Case-Manager, had made the decision to drop / cease-to-provide home healthcare for my Dad. Their dismissal came without warning, previous indication and as a total shock to my family. Girling indicated that they were "real sorry" for leaving us in such a bind and forcing us to quickly switch to another service-provider! Healthcare, especially home healthcare is a critical and personal partnership; we would definitely CAUTION others who are considering Girling to be very aware that they too might experience management shifting gears on this "partnership" and without warning, dismiss their service-commitment. My family is in shock and disbelieve, ands feel incredibly betrayed by Girling. OF NOTE: If we could give rating-stars for our wonderful nurse- Grace, aide- Gilberta, or therapist- Mandy; it would be FIVE stars. We will miss you, God bless you three and your families.

Two weeks ago, today...$1500 went missing from my home where only my provider and I had access to…read moremy private living quarters. It's a shame when it becomes necessarily to look upon with contempt and suspicion at very individuals proposed to provide auxiliary service. The police as well as the appropriate agencies have been notified but I've yet to be contacted by the different departments. I've yet to hear from their internal complaint department as well.

With my doctors referral, I used Capitol Home Health after my knee replacement surgery. They came…read moreto my house the day after surgery and I had in home PT 3X a week for 2.5 weeks. Michelle was my therapist and John was my Intake Manager and were exceptional. Very professional and attentive and were instrumental in my recovery process with various mobility and strengthening exercises to set me up for outpatient PT. So nice to have someone come to the house and take such great care of you. Highly recommend this company!

BEWARE: CAPITOL HOME HEALTH WILL SIGN YOU UP FOR PHYSICAL THERAPY SESSIONS WELL BEYOND WHAT IS…read moreAUTHORIZED IN WRITING FROM YOUR INSURANCE COMPANY. SPEAK WITH YOUR INSURANCE COMPANY AFTER CAPITAL HOME HEALTH COMES TO YOUR HOME TO SIGN YOU UP FOR THEIR SERVICES, IN ORDER TO MAKE SURE YOUR INSURANCE WILL COVER THE COST. I spoke with the case manager from Capital Home Health for Austin home physical therapy after my intake by their physical therapist. The lady with whom I spoke called from Dallas and could not have been ruder. She took great enjoyment in speaking over me repeatedly, not allowing me to ask questions, not allowing me to question the referral, nor allowing me to question the number of days authorized. I ended up telling her she was fired after 10 minutes of this. Bottom line, if I allowed Capitol Home Health to treat me as they planned, my insurance company only authorized 3 days of treatment. Capitol Home Health wanted to treat me for six to eight weeks. While their contract states that you would only pay what the insurance pays, and wouldn't have to pay a copay beyond that, in this situation the bill would have been catastrophic and would have ended up being a court case.

I worked with Sandy to get transportation and have someone wait on me at Austin Gastro for a…read moreprocedure this March of 2026. They were great and the billing was exactly what I thought it should be. I will absolutely use them again. I called about 20 places before deciding on Halcyon and highly recommend them.

Avoid these people like the plague... Absolutely the worst.... They schedul appointments and never…read moreshow up. When and if they do show up they don't have the documentation, bandage/equipment or health records. They were supposed to be next day after care and they didn't show up for 3 day.. When they did show up the therapist didn't have the records or equipmen.

I cannot convey in words how impressed I am with this company. Everyone that I dealt with was…read moreAWESOME!! After a partial knee replacement my urgeon set me up with em and I'm so happy he did. My personal PT was Liz and she's SUPER DUPER FANTASTIC!! Always on time and way past considerate. I own two businesses myself and I wish I could find help with half of her true care and concern. Wish I could give 10 stars!!!!

I would like to highly recommend Texas Home Health for st home care…read more When I suffered a spinal cord injury and shattered ankle the VA authorized at home care 5 days a week I chose THH and I'm glad I did! My care manager Chris is well organized and communicates superbly at all times. His caregivers are smart, punctual and respectful Again I highly recommend!

Great new service in Austin and nationwide soon!!!read more

This company not only provides great care they handle much more once you are working with them…read more After calling and meeting with Shay. She was able to see we needed help with my grandmother. At times we would need help at appointments, taking her to have her hair done and sometimes grocery shopping. They handle it all and even did cleaning. the best is that my grandmother looks forward to seeing her caregiver and they are like family now. Of course we wish we could do it all but with jobs, kids in sports we needed help. Shay was able to pin point our needs and and there hasn't been anything she hasn't found a solution for. Please don't burn yourself out. Contact them and get help you won't regret it.

From the owner: Every person has an inner spark, something that age and illness cannot take away. We Elevate the…read moreHuman Spirit! Our home health care services in Austin, TX go beyond daily care needs--bringing about a sense of hope, connectedness, and joy! Our in-home care services for seniors include transportation, companionship, bathing and incontinence care, 24-hour and live-in care, and more! All caregivers for the elderly are carefully screened, rigorously trained, and fully insured! Call us today!

Hill Country Care Providers- Thank you for your incredible professionalism and first rate service…read more From the time we've met, y'all have shown impeccable integrity and gone above and beyond. What a courteous and helpful staff! If I could add two more stars, I would!

My 91 year old father can be, and had been very stubborn, especially when it came to his care and…read morethe the fact he can't be independent anymore. Caregivers that Hill Country sent were very understanding and very good at what they do. My dad has gotten more used to having someone help him with his daily activities and been more active because of it. Highly highly highly recommend this company if you're looking for a little extra help taking care of a loved one.