Lived in the area for 15 years and made my first visit into The Building Center after many thoughts…read moreto do so in the past and never got there. Dealt with Stacy and she was AMAZING! We are looking to do a new railing around opur back porch and down the steps. They are all brick so I was a little uncertain to the process. Stacy walked me though the Fortress catalog and helped me select everything I need for the job. I cannot overstate how helpful she was. Now, I just have to save up the funds to do the job. :-) I am aware of the other review and that seems like a really unfortunate experience. For me... I Highly recommend these folks.

I contacted the building center about siding for our house in Rock Hill about a month before we…read morewere going there to work on our house. I told the salesman that we wanted to order cedar siding to install on this trip. I made it clear that we were coming from out of town and would only have two weeks to install the siding. He told me several times that he recommends fiber cement siding. I told him I was doing the job with my wife and the weight and breakage worried me, that we would stick to cedar. He asked me what we had on the house, I told him cedar. He said he would go by our house and look at what we had and get back to me. I had just told him cedar and he thinks I'm not smart enough to know what we have. I sent him our sq ft requiements and size of cedar siding I wanted and told him when we would be there and I needed the siding then. So I figured he had ordered our siding. I text him a week before we arrived to make sure the siding would be there. He had no clue as to who I was. I had to remind him of our conversation and then it was "oh yeah, now I remember". I asked about the siding. He said he would really recommend the fiber cement. I asked if he had ordered our siding. He text that he was going on vacation, I needed to call John, (not real name). I called several times, no answer. Text, no response. I tried to contact both of these guys multiple times, got nowhere. We already had our plane tickets, sheltered our dog, took two weeks off from work, rented a car and made plans with family, friends and grand daughters, etc. So we are into this trip for about $2000.00 before we get there to install siding. Got to the building center and our siding was not there but they could order it. Luckily, Home Depot had cedar siding in stock so it wasn't a wasted trip. I don't think I will ever do business with these clowns. They wouldn't listen to what I wanted. They didn't order our materials. They didn't care about what we wanted. Sounds to me like they are on commission so the more they sell you, the more they make.

Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

These guys are awesome! Extremely knowledgeable and helpful! I came in with an off the wall issue…read moreand these guys out their heads together and came up with a great solution. Thanks to all!

Our family had a wonderful time gem mining, playing in the treehouse and visiting the wood workshop…read morearea! There were many small animals-donkeys, chickens, pigs, mini horses. Highly recommended for an afternoon with kids!

Just got back from a kids party at Rustic Roots and everyone had a blast! The kids climbed a huge…read moretree house ~ safely enclosed in a fenced playground ~ with slides, ladders, and a tire swing. Then they panned for gemstones. And after that, they went on an animal tour with cute and fun animals. The staff was super friendly, there was plenty of shade, and there were carvings and woodworking for the adults to enjoy. Great venue!!

Went into business to have a conversation about all of our Flowers dying, we were told the owner…read morewould be back the next day in which we returned. upon entry of the business we were immediately fired at with negativity and rude comments. The guy that told us the owner would be there the next day all of a sudden he didn't know who the owner was, and told us to talk to somebody else, Dale. Upon talking to Dale, he told us they didn't know anything and we should talk to the black guy in the building. Dale told us that they didn't sell bad compost. It was a personal problem. Mind you the person using the compost is a master gardener. I would also like to point out that we have been a loyal, consistent customer for the past nine years.

The Looking Glass manufactured our front door with side lights. Betty Williams at Looking Glass…read morealso custom designed and they manufactured a 6' high stained glass window with an arched stained glass window above it for the front of our home on Lake Wylie. They display a scene of a heron on the water with ducks landing above it and are beautiful. We have lived in the house for eight years and loved both the door and the windows. The new owners don't want the windows and we are now having Looking Glass remove and crate them so that we can take them with us. The Looking Glass is friendly, attentive to your custom desires and does outstanding work.

I ordered a new front door with decorative glass, however the transom window was plain glass. I…read morecontacted Looking Glass and they created a masterpiece for me that matches so well you'd never know it was a replacement window. Very happy with the results.

I just called to get a price for bulk mulch and delivery that I had planned on ordering. Need quite…read morea lot for my entire yard. Guy who answered phone should have put me on hold or muted because I hear him say "she wants a price on mulch, she wants help calculating how much she needs. Doesn't she have google? Total waste of our time". Well, ok I won't waste your time or my time nor will I be ordering from you. I've bought my dump truck loads of mulch and dump truck loads of gravel from the previous owners the past 3 years but I've added beds so I wasn't sure how much more I'd need this year. , Obviously the new owners don't need my business. I'd give a 0 but that wasn't an option.

I just want to share my horrible experience with 360 Supply LLC landscaping supply store in Rock…read moreHill. I feel cheated and disappointed that they delivered less than I ordered. I ordered 14yds of fill dirt and they delivered approx 8yds of dirt. When the driver was questioned about the amount of dirt he confirmed that it was about 8yds. We contacted the business and they refused to make it right. I had another professional contractor come out to look at it and he also verified it was not 14yds. If you have any landscaping work being done and are in need of soil, dirt or rock I would encourage your contractors to go elsewhere so that you don't get charged for product you don't get.

Had my purchase waiting at the counter so I could do more shopping. Came back and one of the men…read moreworking there laughed about him selling it to someone else. I will never go there again! From now on I'll give my business to Wilson's nursery. Hope they laugh about losing my business.

Staff are all friendly and helpful. As a beginning gardener, it is crucial to have a place where…read moreyou can get expert advice, a large variety of plants at great prices, and a smile.